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TPSL — Ticket not booked but money deducted from my bank account

I am tried to book APSRTC BUS TICKET, Payment success amount of 471, but ticket is not booked. Why it happened please reply me and please refund my money as early as possible...
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How much time will you reply me
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Heelo reply me or contact number please
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Money debited from account fast and reply or responce is very slow
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