Trackon Couriers Complaints & Reviews

Booked 2 number parcel on 17.06.2021 from Jammu to Bangalore wide docket number[protected] having food items against the assurance to deliver the parcels on 19.06.2021 through Air. On 21.06.2021 only one box got delivered and that also with half of the spoiled items. None of the company phone number provided in website for Bangalore i.e.[protected] and 7778 are in working condition. Tried their Delhi number also but in vein. They have charged Rs. 1540.00 for delivery of stuff within next two days but still after 5 days the courier is missing (one) and one which is delivered got spoiled. Such a poor and pathetic courier service who are just cheating customers by charging abnormally high prices and not at all customer oriented nor honoring commitment. It has really given a mental stress and spoiled the value of the courier as my father has sent this especially during the fathers day. Hopeless serves Trackon courier.

When I checked the tracking details, my product is said to be in transit since the 7th June 2021. It's the 21st June 2021 today and it's still in the same place. I also can't seem to reach any customer care person. I tried all the numbers provided and all of them do not work.

Respected Sir/ Madam,

I am Writing on behalf of my Client Mr. Mohd. Shahzad who is a customer of your Courier service TRACKON Courier Pvt. Ltd. wide Consignment no. 15260070.

Mr. Shahzad from New Delhi - 110025, wherein is the Consignor for the package [15260070] and Mr. Abdullah Nasir is the Consignee for the address at Jharkhand 822110.

He has informed me about the Missing package with the above mentioned details and wants to register a case in the consumer court against the same.

The consignment was made via a person named Vijay Kumar Verma/ Tarun kumar Verma who deals in the respected Services, Regd. Office - 155, Sarai Jullena, Karan Guest House, N.D-25. I have talked to the person who charged my client Rs.250 as a Trackon Prime service and he is not having any information about the package nor the phone numbers of Trackon Services are available. No information is available for the same on the website either.

With Due Respect, I want to know the Status of the missing package and what action the company is supposed to take for the inconvenience caused to the client. The package contained some very Essential medicine which was supposed to be delivered as soon as possible to the concerned Consignee.

Will the Trackon Company Compensate for the Loss ? Attachments for Proof Attached below.

In case of Non Reply to this mail, will result in issuance of a Legal Notice from the Court.

Regards & Thanks,
Achintya Sharma

Trackon couriers are not delivering pan card and their site is also unable to registering complaints.

I have not getting my consignment, and my consignment also not showing on the tracking please resolve it.

Hello team,
I am really disappointed from your service and the owner of Trackon courier service (basai road, Ravi Nagar, gurgaon 122001).

I sent a medicine to Himachal Pradesh dated on 29may dockate number [protected] but no details available online and I sent 2nd time medicine date on 17 June Ludhiana location dockate number 14969703 but same it still showing in Gurgaon location. The owner of courier service provider Sandeep Kumar refusing me again and again. I am really frustrating from his behaviour and his talking way (Jo Karna h karlo Nahi pata mujhe ) . I really make a complaint against him and his service. Otherwise I am going to take a legal action.

Thanks
Anil Kumar
[protected]

Dear Sir / Madam,

The Department is Despatching PAN Cards through TRACK ON Courier Service and in Kharagpur they are sitting with the PAN Card consignments for 12-15 days and not delivering and when their personal go to Deliver the PAN Cards. They Demand Rs.50 from the Receiver which is a shame.

Currently PAN Despatched vide Ack.No. [protected] via AWB No.[protected] has been kept pending and has not been delivered.

Kindly take up the matter seriously and take strict action at the earliest.

Please find our consignment number[protected]. It has been arrived to Karur on 31-May-2021. But we didn't received our consignment. We are getting Indian Post office document. But why we are not getting the document from courier. Please treat this compliant as urgent and deliver the package to us.

My courier from PAN card authority has dispatched vide bag No[protected] on 23 April and it has not been received so far.

Please reply on priority.

I haven’t received my parcel since the past 2 months.
No one gives me an update, they even stopped answering my call.
PLEASE HEP

We received every parcel at office in other town. They call us from 20 kilometer. If we not reached at their office they return our parcel .
Every time they do this.plz deliver parcel at address booked. They pressure us to come in their office.
Thanks
Deepak Garg
[protected]
My docket no [protected]

Item not yet delivered. No one contacted us proactively. From your tracking system, we came to know that the package is lying at your Garia office since 12th June.
Thereafter, from net we have contacted your Garia office through [protected] and got the same confirmation on the package is at Garia office.
However, instead of delivery, your office is forcing us to take delivery from their office. This is very unfortunate and request to arrange for delivery of the package at the given address at the earliest.

It has been 2 days the courier is at Chamrajpete Hub Bangalore, but it is not delivered. It is an important courier which I need urgently. Please try to resolve it as soon as possible.

I send my important documents by Prime track on June 17 with number 15329924 from Delhi to Mumbai..
I was told it will be delivered on June 18, but still the tracking is only showing dispatched to Mumbai at 0056 Hours on June 18
It is been 23 Hours and their is no update on my important document.

what is the status of my urgent courier and where exactly are the documents.

Rishabh Aggarwal
New Delhi
[protected]

My self sonal kohinkar, i have applied for pan card, its my imp / emergency document . Pan card authority nsdl send through tracon courier her consignment no is awb no[protected] . Then tracon couriers send me massage for delivered pan card . But till date not received my document, after call to tracon offices khed & chakan location he said your address is out of delivery so we return your consignment but it their website and mobile sms show it delivred with signature, this document is very urgent for me for my govt official purpose . If my address not in tracon couriers deliverer location then they why it booked my consignment and without any intimation he return it .

Product send on 15-06-21 from kochi to kozhikode, on 16th One person from Trackon called and said it will be delivered on 17th.. Till this moment nobody called me regarding the deilvery.. When i contacted back there is no proper response and not even attending the phone call.

Booking Number[protected]

[protected]
My package with above number has not been delivered yet, your agent at Hassan is saying that he hasn't received it yet.

Please resolve the matter at the earliest.

According to NSDL Tracking my PAN Card has delivered at Ahmedabad through trackon courier. But still I have not received it. Please deliver it at the earliest. I am in urgent need of my PAN card.

I order my pan card from NSDL but they ship my pan card to my location through Trackon courier it reaches my near destination so fast but the delivery of product not placed yet. Its delay to delivery of my order still i not received my pan card
Also there is no customer support (all the phone number are switched off).
Tracking number[protected]

Hi,

My trackon AWB number is[protected]. I am supposed to receive my pan card in the month of May but there is no update from the courier company.

Request to resolve this issue and get my courier at the earliest

Last update on their website: 11:05:21 in transit to Ulsoor (Blr)