Trackon Couriers Complaints & Reviews

Dear Sir,
I sent a Perfume bottle from Mumbai to Pune by Trackon Couriers from their Borivli branch. My docket Number is 85713883 and I was asked to declare the contents on the form provided by the courier guy. I filled it mentioning that it contains a Perfume bottle and color Sketch Pens. The parcel got delivered on 3rd day which was suppose to be done on the following day in a broken condition. Bottle was completely crushed. I called up their customer care and spoke with Varsha. She said that if it was declared in advance, the person who took the order should return your money. I called up the Trackon office in Borivli and spoke with Mr. Rai and Mr. Jha, both of them were rude and did not bother to my complaint. When I asked for the incharge person Mr. Ghanshyam Choudhary, I was given the answer that he is out of town for 10 days and I should never expect any returns from them

I appeal to all the readers not to use Trackon Couriers anytime as they look to be very arrogent and irresponsible people who are not interested in serving people. They forget that they are in service industry and in this industry communication and politeness can help them to grow their business.

Thanks & Regards
Rajeev Pande

Friends
I had booked one sample for Hyderabad through Trackon courier from Pune Kothrud office. After 15 days it was not received and then after several phone calls finally party got the parcel.

Now after two months, I have not received demand draft nor cheque nor cash. Trackon people say that their hyderabad office has received it in cash and pune people will give me cheque for this. But nothing is happening irrespective of n no of phone calls.

I have already asked my customer to send me any cash voucher or receipt , they have with them as documentary evidance.
What sort of complaint can be lodged against this and where it will stand? How will I receive my payment?

Loking forward to hear from you all.
Thanks,
Harshada