Trackon Couriers Complaints & Reviews

I have ordered for ca books and on the awb tracking it shows it is ready to deliver from nearby tambaram hub on 2nd march. But it has been 10 days and they have not still delivered. If i call them, they ask us to collect from that place and they will not deliver. If i asky why they would not deliver the reply is "that's how it is". They outright say that they will not deliver and we should only pick it up. Upon inquiry i discovered they do this to all customers. Please take severe action as their one job is delivery and they are not doing it.

I sent a packet from muzaffarnagar (Up) to bangalore on thursday 5th march. The packet contained eatables and clothes. After asking the courier shop person told me that 99.9% it should reach by saturday 7th march or if not maximum by monday 9th march. But the packet was delivered late on wednesday 11th march in the afternoon.
And it was delivered in a very bad condition. The box was broken and the two inside plastic boxes were nibbled by rats and eatables inside were also eaten by rats. We have to throw away everything.
We are very disturbed. Please do something about it asap.
Awb no is [protected]
The phone numbers provided on trackon website are not working instead they are saying it's am invalid number

I sent a packet from muzaffarnagar (Up) to bangalore on thursday 5th march. The packet contained eatables and clothes. After asking the courier shop person told me that 99.9% it should reach by saturday 7th march or if not maximum by monday 9th march. But the packet was delivered late on wednesday 11th march in the afternoon.
And it was delivered in a very bad condition. The box was broken and the two inside plastic boxes were nibbled by rats and eatables inside were eaten by rats. We have to throw away everything.
We are very disturbed. Please do something about it asap.
Awb no is [protected]

Parcel dispatched on 29/02, almost 10days complete but still parcel not deliver

Parcel address=
Thulasi,
40-384/1/9/4, sai charan arcade, jawahar nagar, moulali, hyderabad, 500040
Mo: +[protected]

He is refusing to deliver the courier and misbehaving. Saying that u hv to come in our office to collect the courier else we will return to the department.. Also using the word that "make the complaint anywhere, we dont care".
Now see where is customer service if there is such type of staff who harass the customer with their bad behaviour.
Pl help

Hello sir
My client nexus from mumbai booked a courier for indore to design attitude with ref no [protected] dt 3 march 2020. But this courier is send back to mumbai on same date of delivery with saying as of non reachable area
Even i hv visited on same date for collection but not received
So kindly help me resend the courier back to indore.
If same will happen i will discontinue the trackon courier service for any inconvinience

Thank you

2 days ago delivery man call to me ans said your courier are comes so please told your home to pay 20 Rs for delivery I am refused there request for paying money then he will return my courier. Why please help me.
My consignment no is[protected]

My AWR is [protected].I book a courier on 29/2/20. Still company not deliver my courier.In date courier very urgent paper inside..I made a call to Bangalore courier company staff behavior was very bad.she told me that today my courier will be deliver.Rite now its 10:00 PM and still not deliver my courier..what I do now ???

This is to inform you that mr. Kuldeep has not deleivered my courier at ludhiana with awb no.[protected]. I have not prior called by courier service. Only single attempt was made by mr. Kuldeep ludhiana. Afterthat he told me that you have to pick the courier at our office. He was very rude behaviour towards customer. Kindly look into the matter and get the courier deleivered by today itself.

I have not received my pan card delivery yet.!!!

It has to be delivered on 20th february, but till date i have not received it.!?!!!

Also the costumer care person was also rude while talking to me,
She was saying to reach office to collect the same, but i have paid for delivery, so why should i go their to collect my pan.!!!.

My tracking number is[protected].
Please look into the matter as soon as possible

My pan card has been shipped through trackon couriers and was expected to be delivered by 21th feb 2020. While tracking, it shows that the courier has arrived at patna khajpura branch on 14th feb only but it has not been delivered till now. I tried to contact them but their phone numbers are also not reachable. It's disgusting. I need my pan card as soon as possible.

I have purchased jbl control 1 speakers from cinesound delhi and i have paid all the money through net banking to cinesound and cinesound has shipped the speakers through trackon courier and the trackon consignment no is:[protected] and parcel shipped from new delhi on 28th jan 2020. But until now (02nd march 2020) i didn't received the speaker in hosur location. Trackon is not responding well when i call them. They keep asking time and keep said they want to search manually. I called seller (Cinesound delhi), they said he already shipped and he have the trackon tracking receipt and it is purely trackon issue and cinesound don't take any responsibility. Now i'm the loser. I paid money but i didn't received the good's. I need my speaker else my full money. Every day i spend atleast 30 minutes to call hosur trackon office, bangalore trackon office and new delhi trackon head office. But no one providing the clear answer. Finally i heard from hosur trackon office, the parcel (Jbl speaker) was lost and trackon also declare as lost. If trackon lost my goods, trackon should pay the cost of my speaker else buy new speaker (Same brand). Worst service from trackon. I need my money back.

I have purchased jbl control 1 speakers from cinesound delhi and i have paid all the money through net banking. Cinesound has shipped the speakers through trackon courier and the trackon consignment no:[protected] on 28th jan 2020. But until now 02nd march 2020 i didn't received the speaker. Trackon is not responding well. I called seller (Cinesound delhi), they said he already shipped and he have the trackon tracking receipt and it purely trackon issue. No i'm the loser. I paid money but i didn't received the good's. I need my speaker else my money.

Courier members are not delivering covers to home. Instead informing people to collect it from their hub. That too after 3pm only they will start deliver the couriers. Daily huge crowd to receive the couriers. Pan cards are couriered by govt via this trackon couriers which is problematic while delivery. Staff is talking very rude for any questions asked regarding delivery.

I was suppose to receive my pan card through this courier services on 22nd feb, 2020 and which was dispatched on 13th feb, 2020 even after too many follow ups from there customer care still on 25th feb, 2020 i didn't got my card delivered.
One of the pathetic, useless, careless they are and obviously there management as don't know how to run business in today's competitive market.

Never ever go for trackon courier.

Order one product for hdfc bank gunupur branch odisha, trackon bbsr called me regarding the product on 1st feb, she said "no delivery facility at gunupur then i said its okey deliver it to rayagada branch i will receive it"
Till now i didn't get any phone call or any physical delivery of the item. I called bhubaneswar trackon office then they saying sending but didn't, it's very very urgent.
I called customer care they also said sending but not moving the stutas of item.
Kindly look into the matter.
It's very very urgent

Dear sir,

I had booked a packet from sarai jullena to noida on 11.02.2020 vide docket no. [protected] through trackon courier pvt. Ltd but till date packet has not been delivered.

I had complaint serveral times to your company but nobody is resolved my complaint, and every-time he is re-opened my complaint.

I think that this is your regular practice service adopt by your esteemed company,
I request you to please investigate this case and resolve my complaint.

Regards
Puneet ahooja

On the night of 8th february you were called to kolkata to our guest room accommodation at 67 ballygunge gardens and was entrusted to send few of my belongings to tinsukia assam. When it reached back to it's destination, i found to my utter surprise that all my belongings was stuffed inside a plastic sack and the contents inside was thoroughly disorganised and quite a few numbers of items amounting to nearly rupees five thousands were missing from the apparently sealed sack. It appeared that the theft was perpetrated at the site of packing before the package was dispatched (3 lake colony. Sarat bose road. Keyatala near golpark. Kolkata 29) from your end. This is the first time i had suffered this shock of distrust. The rest depends upon your assessment and doing the needful. Feel heavy to convey regards.

Dr. Somesh dhar
Tinsukia, assam

As per telephonic discussion with your delivery boy at 12:02 am for receiving of courier, at that time my office boy was in 4th floor so i told him please wait he is coming down and hand over the document to my office boy but he started arguing and souting at me but in mean while 12:08am office boy came but your delivery boy didnt handover document to my office boy.

So please take appropriate action on him for contnue courier service with us..

Thanks

This is regard to to service provide by trackon bangalore braches whitefield and the head office delhi.

It's been 80 days and i haven't received my books yet. Their was a mistake in the contact number but inspite o[censored]pdating the number in the head office as well as whitefield brach they dont even bother to respond. I have called n number - of times mailed more then 30 times in regard to the issue and i have still recieved any response.

I have never seen such a worst service in any courier service in so many years of stay in bangalore. I regreat to use such worst service and hope no one ever use this worst service ever again.

Is it really needed 3 long months just to delivery the books??? Inspite of mentioning the important of the order item their is no response this shows the worst customer service and concern you guys ever have to you customers.

The most worst thing is last week i got the call from trackon asking if i receiver my order and once i said no not yet they cut the call, is this the way u guys respond, dnt you have minimum common sense to mention more about it atleast for very little consern of we requesting for the delivery or atleast for that little respect for the other person talking. Later after that call i called back batch 5 times for all the number available continuous 2 days and none of them bother to pick up the call. Is this the way one conduct the busniess. Worsttttt.

I wish i could really cancel the order and get a delivery through some else but we dont have that option but if this late delivery effects any of the examination or studies i think i have to go to much higher levels to get things done.

Order no.[protected]