Trackon Couriers Complaints & Reviews

Dear team

Im very very disappointed from trackon courier service i send some very important documents to banglore still pending showing out of delivery its also urban address. Pod no [protected] kindly deliver my courier. & confirm the same

Also marked mail to trackon customer care still no revert. Kindly do the needful

A gift was packed with two boxes, only one boxes has delivered and other one is missing in package. The sealed package was torren. I received it yesterday @12/11/2019. I need my product. I tried reaching delivery guy he is not picking my calls also.

I need to the resolving immediately, the missing should be tracked, we are being loyal customers by using your services from many years.

My pancard was sent by nsdl through trackon couriers on 2nd nov, 2019 and i am yet to receive it. Received an sms that the delivery date is 11th nov, 2019 (Is this really a courier service? 10 days for a cover to be delivered from mumbai to chennai?) the tracking status was "out for delivery" on 5th nov. Expected the delivery on 5th or 6th nov. But, it didn't happen. Thought, the delivery would be done only on 11th, as per the sms. But, on 9th, the status was changed as r. T. O due to door lock. 9th, i was out for a couple of hours and was checking the cctv to see if i get it delivered, while am out. Neither did i receive a call nor i could find any footage in my cctv that they tried to deliver.
Called customer care and asked why wasn't i called on my mobile. And the answer was, your mobile was out of coverage area, which was as well impossible. When asked what could be done they said, if it is in chennai, we will try to deliver else, you need to co-ordinate with mumbai nsdl. How would i know where the courier is? When asked, there was no proper response. Haven't received the card yet.
Not sure why nsdl ties up with such guys, who are cheating, without even trying to deliver? Our indian postal service is far better than these guys.
Not sure, if i could get my pancard on hand.

Worst customer service ever.
I couriered my packet on 20-oct-19 and after 2 weeks i came to know that my packet is lost in transit. When asked for refund they are just giving me 35% of the total value of my product, packet is lost from there end not from my end so why should i bear the rest of the cost.. Marked lot of mails but no response.
It is the responsibility of the courier company to deliver the courier.
Please return my packet or refund the complete amount. I can share the bill also.

My brother sent some important documents from indore to sonpur and when after 7 days we checked the status it was marked as delivered but i and my family members did not received the curier..Complaint for that but did not got any response yet.. 12/11/19 i called up to customer care but no one is picking up the call..and got a msg recently that i have to collect the courier by my self but when i called to Nearest trackon office they said they did not receive my currier...what is this???

Hi All,

This is the first and weird experience with a Delivery service company named "Track on".

Please find the following complaints:-

1) Worst web portal to track the consignment
2) Tracking system shows the parcel has reached the "Track on" office on 6th Nov 2019 and the parcel is not delivery in 2-3 km radius until 11th Nov 2019.
3) Calling the Trackon offices as mentioned in the portal - Call 1 office and the same gives other number and things are like a mulberry bush.
4) Calling the Trackon local office please expect a rude reply from person named Mr Surbhi at the Ghatkopar West branch on +91-[protected].

No clear indication of the parcel.

Overall the worst experience ever and would never recommend anyone to use this courier company.

My shipment has been canceled and further due i have not been called and the package is urgent give my package soon and hive the delivery boy contact number so that the consumer can contact with them. This inconvinience is not caused by me. Reply on this asap as the franchise has returned my parcel without any notice. I need my package to be sevice at passabhai petrol pump track on courier centre it is the closest to my house pincode is 384002

Dear sir,
I tanmoy sarkar, my pod no[protected] and dispatch the document by trackon couriers on 30-10-19 and arrived my location on 01-11-19 but till date not received my document so request you please solve my problem as soon as possible...
I'm very disappointed with the service. They did not even try to inform me about the delayed service.

My currier awb62004237 reached at deli on 23 oct as pr company's site. I didn't received it til 25 oct and lodge complain with custmr care with ticket no t1023833 on 25 oct. Later i again spk 2 custmrcare on 02 nov for my complaint. He ensured that due to holidays inbetween the consignment got late and will b deliver within 2 days. Now i got msg that my consignment got rto.

Courier no. [protected] was not received but status updated as delivered. Need pod details. It was sent from chennai to banglore. No any response from track on service. Even it was not delivered they updated as delivered in status. We need our parcel immediately. Give person on delivered and pod details immediately. The contact number posted in website are useless. Very poor service

Worst courier service. Pathetic managers. They have no sense to talk to the customers. Very irresponsible. Never going to chose thos pathetic courier site again. Yesterday the manager was continuously busy in phone and when it was ringing was not picking up. I have already destroyed my terms with my client and today i have called up but was replied in an arrogant way
Trackon lucknow
‭[protected]‬
‭[protected]‬
These two numbers had drafted worst impact. And made me ending up saying this is the worst courier company

Sir my pan card were dispatched in trackon courier. Salem, tamilnadu. Pin code 636015... Your dealer yogavashini xerox shop were the pan card courier distributor (Ammapet main road, salem - 636 001) tamilnadu. She asked bribery extra charge rs.100 for to deliver my pan card.. And she asked lot of customers too. Pls cancel that dealership... My name mohamed abuthageer phone : [protected] call me for further complaints...

Dear team,
My courier is not delivered to me and returned without any information. If my town is not in the service area then don't accept my couriers. My company shared kiosk banking branding which is most important thing if track on can't delivered then deny for any courier of my address.

Regards
Satyam srivastava
Transaction executive
Roinet solution pvt ltd.

I have booked courier on 23th oct from palampur to shimla and the status shows out for delivery from 25th and status as on 30th shows the same
The tracking no is [protected] and it is so urgent packet that was supposed to be delivered on 25th so kindly take the matter on priority and deliver my courier by tomorrow max and also where is the office in shimla so i can personally collect it

My consignment number[protected]
First: the customer service is really bad. I have been trying to contact them for days and no one has reverted back regarding my courier.
Second: never to trust their service or any managers. They charged us extra assuring that they would deliver our parcel same day (Fast deliver service) where as its past a week and our parcel has not been delivered. We would like some action to be taken agains them since they hardly seam to be organised with their service. The senior customer executive ([protected]) he ask me to pay a penalty of 1.5 lakh because there were perfumes bottles despite of them being aware of the items in the parcel as bills were provided to them. This is a mare case of fraud since they dont want to accept there fault. We have made 100 calls and yet no one within the company has any idea whether its track on noida or track on indore.

Sir a courier was dispathed on my home adress on 24 oct at my temparory adress at hisar haryana. But the same is not received to me till date. Courier was so important for me so i choose the courier service for delivery of the item on the time. I facing much problem due to not availablity of courier. I have already check tracking the same and found that courier has been reached to hisar. But no any call or delivery received to me till date. That's not good i will take necessary action on the company and submit a rti.

I had sent a package from coimbatore to pune with consignment no.[protected], but the package did not reach the destination within the time limit promised. Further when the package arrived at pune it was kept at the warehouse for 2 days and was still not delivered. When the package was finally collected from the centre as it wasn't being delivered, it was noticed that the package was opened and items were missing. Three packets of dry fruits worth rs 1800/- were missing. Further, on checking the weight of the package at the centre we realised that there was a significant difference in the weight also which clearly proved our case of items missing. The complainant service of the company is not accessible and even though we tried complaining there was no outcome.

Hi,

The parcel related to the consignment no : [protected] is currently showing as ' delivery manifest prepared for zenith ent" currently i see under bangalore ro. 560064. I am trying to call them but non of them pick the call.

From past 10 days the parcel is in same hub, no improvement.

Request you to look into it asap.

Thanks,
Jacob

Dear sir/medam,
This is about porbandar couriers service, there are person miss behivore to ask my pan card.. There are no computer, not history maintenance and not deliver address, and no call by my couriers. Many pan card his collected and he talk such your pan card there...
This is not good of service in porbandar trackon couriers, change of your staaff...

I had sent courier urgent basis to mumbai goregaon and secunderabad both are not delivered even after 8 days. The customer care is pathetic no one picks the calls. U keep waiting for long in to connect the call and after so much of wait the call gets disconnected. No answer to issue despite registering online complaint on trackon website. The couerir status is not mentioned properly on tracking portal. Disgusting these ppl don't understand that it's festival time and deliveries on time are important.