Trackon Couriers Complaints & Reviews

Dear sir,
I would like to lure your attention to an important issue that i have faced lately due to your services. I have couriered one important document from ranchi to patna on dated 24th september'19 and company members told me that same will be delivered patna by 26th. But same is not recived in my office yet. When i called the office at ranchi for that package they didn’t find it in the record.
I would like to request you to investigate about my package or find it. My shipment number is – [protected] and in the name of anant kumar, airtel campus patliputra industrial area patna.
Kindly find that package and let me know my contact number is ([protected].).
Regards,
Amrita

I have sent a parcel through your chandigarh sector 44d branch to meghna sharma, 103, rio grande fortaleza coop. Hiding society, kalyani nagar, pune-411006. The parcel was sent on 24.09.2019 and consignment no. Is[protected]. But till date it has been delivered at pune at the above address. I had contacted your customer service person at delhi but they are saying only that they don't know the whereabouts of the parcel most probably it is sent to some other location. I had also sent mail to customer service but no one is able to tell me what happened and when will my parcel be delivered. It is already 10 days.

Tell me the position otherwise i am constrained to approach the consumer court and will claim the actual as well as the damage charges

Bimal sharma
[protected] / [protected]

I'm a ca student. I had ordered books from the icai for my exams which is scheduled on nov 19. My order has arrived in bangalore on 18th september. But the courier company has not delivered the books to me yet. Almost 15 days. I've called and complained. They just keep ignoring it. Really frustrating. They should have some common sense. They are playing with my life here. I've just 25 days left for the exam and they don't seem to be concerned at all. And there is no way i could complain or inform to higher authorities about this. And icai is so neglible towards ca students. They hire these careless people to deliver books.

I applied for a reprint of pan card and nsdl posted the pan card with trackon the status of my pan card is dispatched from 14 sept and its more than 15 days pan card is not yet delivered.
Below is the exact status.

"your pan card has been dispatched on 14-sep-2019 by trackon couriers pvt. Ltd courier vide airway bill no.[protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 24-sep-2019."

I was out of town so they called me to pick up the pan card from their shop i. E. From shop no 6 near tau devi lal complex, panipat - 132103. I received a call from [protected].
When i asked him to get it delivered to my address he asked me they do not deliver pan card as they don't have any delivery person. They will deliver the pan card in 5-6 days once they hire a new delivery person.

We have couriered one parcel which contains cloth fro Hamirpur (HP) to Chamba (HP) through Trackon Courier Docket number. [protected] dtd. 26.09.2019 and on 28.09.2019 the same had reached their Chandigarh Hub (as shown online) but thereafter I said consignment is not traceable to Trackon and we are following with the concerned person based at their Chandigarh Hub (Mr. Dogra Mob. # [protected]) but yet we have not received any information of our parcel inspite of continuous followup with him as well as to Customer care service number. Most of the time the said mobile number of Mr. Dogra is being switched off which is not expected from the senior most person. Even we have submitted our complain online about the misplace of parcel but no outcome on the same.
You are requested to kindly help us at the earliest.
Regards,
Kamaljit Singh

That the courier has to be deliver excepted on 24/09/2019 and trackon couriers hub ludhiana received on 18/09/2019 but till today they never supplied our courier and after making inquiry about our package they misguided us by making false excuses and they are supplying some fake mobile numbers for further inquiries those numbers are always remains engaged act of trackon couriers are deficiency in services they should fine for unnecessary harassment of consumer.

Dear sir/madam,

I have sent one courier having - [protected] from bhopal to ahmedabad on 25th sep but till today it has not received by me.
Today i register an complaint in customer care and then i got sms from your end that my address is incomplete so call customer care number. I have called almost more than 50 times but no one is responding — number is-[protected].

Requesting your support in this to deliver the same by today. I had an important document in that that need to deposit today itself.
Hoping positive revert from your end.

Image

Regards

Bhuwan tewari

[protected]

Consignment no. [protected]. I sent a parcel from chandigarh to bangalore. It was promised to be delivered the next to next day. It has been 4 days but it hasn't been delivered. It says its in madiwala hub since 3 days. I tried calling the customer service but no body picks up or the phone numbers are fake. Worst experience ever with a company. Atleast let the customer know the exact time of delivery. Please resolve the issue. I really need the parcel urgently.

Hello Team,

There was 1 courier dispatched from Jaipur on Dated 19th Sept'19 (Consignment No – [protected]) and its should reach by 21st Sept’19 as per urgency of Medicine of Sr. Citizine

Here are the Events-
They have mentioned Address not found on 21st Sept and Courier Guy even not called to confirm address if he is not able to find it

On next 2 days, dated 23rd Sept, its sent to Delhi Head office, I called on customer care no ([protected]) and again verified dispatching address and Contact no ([protected])

After 4 days(Dated 27th Sept), I got a call from Courier guy that please collect your courier but i was in office and no one was available to collect it, so I asked him to please come on next day (28th Sept) and same i requested to Gurgaon Trackon Courier team also.

Today on dated 28th Sept, I waited him and then called that courier guy but he told that it will be deliver on next Monday as its not given him to parcel
I called Delhi and Gurgaon office but no one is hearing my request and my courier which was medicine of Senior Citizen is not delivered today as well and same old remarks (Address not found/ require Contact No) is mentioned in Tracking iD and again sent back to Delhi HEad Office.

Its Really frustrating that no one is responding in correct way and there is no hierarchy to escalate to their Sr. person.

Please help me and take corrective action on them.

I don't. Know why they guys accept order when they are not willing to deliver it.in my case delivery boys didn't try to deliver not then they update on site that we try to deliver but due to door close we can't make it. If you had tried to deliver then why don't you make a call to receipt
After all these i am try to contact pune branch number their all numbers is either invalid or busy whole day. By chance you could connect then they comite to call back. But call back thing ever happened 😠😤
From yesterday 11 o'clock i am trying to connect them i still i don't have proper conversation with them
Worst to worst service ever.

Sir i am from panipat. Your courrier service in this area is very poor, they didn't deliver any courrier to address, they make a call to customers to collect there courier thereselves, even sometimes they didn't call customer informing about there courier and sent courier back to dispatch address
You are requested to give your attention to this problem and resolve it by talking yo your staff working at panipat branch

Mukesh
Panipat - 132103

I got a call yesterday from the anjar branch but not from tracking the person was saying that he is calling from pavan courier and they are unable to provide the courier at my delivery address. I insisted them that please transfer it to gandhidham branch as that is more convenient for me to collect.

When i am calling back today then both the branch persons are not responding properly and saying that don’t call on this number again.

I am unable to understand what kind of service is this. People are not knowing how to talk with customer and if you guys are not having any branch in anjar or no facility to deliver the product to customer then why you people are accepting it at the first place.

Please confirm that my courier is exactly with which courier agency right now.

Please resolve the issue at earliest as the consignment is for books and i need them on urgent basis as having exam in two weeks.

Early resolution is highly appreciated.

Poonam saini

My trackon courier package containing awb no : ‪[protected]‬ is misplace... It arrived to guwahati hub 05/09/2019 but it is misplace from guwahati trackon service courier... It's urgent messages... Please do response and give me valid results... The courier packages contain my distance education anscript which i have to return to the university in a limited period of time... The dateline is already passed... I have got 1 weeks time period after request and formal application from the university... I have contacted guwahati trackon hub many times but they denied... Please its a humble request to the concern authority take a serious action against those and immediately send my parcel to my destination within 3 days...

I have send parcel to my friend but till now she did not get the courier. Courier date 12/09/2019
I called trackon customer care but no responsible response.
Very bad sevice
There was jwellery gift in parcel
They write medicine in parcel detail online.
Tracking id - [protected]
Origin - ghaziabad
Destination - lucknow

There is no update about my order, every time customer executive made wrong commitment. I m still waiting my order. Tracking no. [protected]
Even my parcel was in janakpuri hub, but the agency ignoring every call. Skyking, dtdc, blue dart etc is more better then fake trackon courier. Useless n fraud comp.
Apne pas courier rkhkr so jate h.

My parcel is not delivered on the given address.
Courier no. [protected]
Company is asking the courier is delivered. But it's not delivered even the receiver didn't get a single call from any delivery boy or company.
Now company asking they delivered the courier. If the delivered then give me the details of the person whom they delivered the courier.

Hi

Courier number [protected] has been couriered from mohali phase 11 to gate number 4 trilium mall amritsar on 23rd september 2019..

Which as per my knowledge will reach today.

By mistake we have not mention the mobile number of the receiver.

Please find below the mobile number of the receiver and contact the same person once the courier reach at its destination and hand over the same to the concern person.

Concern person name - shubham
Mobile number[protected]

Please call the receiver on the above number. He will come to the gate number 2 and will receive the courier.

Apke courier wale ko ek nhi das bar samja ne ke bad vo parpeth walo ke pan card kisi ek parpeth wale ko de de raha is wajah se customer ko taklif ho rahi hai pan card lene me
Mai customer ko courier office par bhej raha ho..
Magar apke courier wala jan buch kar vo pan card ek parpeth wale ko de de raha is wajah se mere customer ko pan card date ki 4 ya 5 din ke bad pan card mil rahe hai apki company q us par legal action nhi le rahi ya apko koi ache admi malkapur ke lia mil nhi raha islia us ko adjust kar rahe ap

Apko ye milakar dusri complaint dal raha ho magar apki company bhi bogus dikh rahi ju us par koi action nhi le rahi

Use strictly kaho pan card ju sahi admi hai use de...
[protected]

Hi Team,

Trackinng no [protected] and this parcel is not received yet. Please update me the status.

customer address:
To,
sreelatha dorbala
flat 102, Ananta sai residency,
Raghavendra Shelters,
Near JVG Hills water Tank,
Masidbanda, Kondapur.
Hyderabad 500084
Ph.[protected]

From
Sreelatha
[protected]

Hello sir
I am sundar from Bangalore I applied pan card
Before 1month and I got message of pan card and dispatch message also but still I did not get my pan card I also called to trackon delivere service in Bangalore but they didn't pick my phone call