Trackon Couriers Complaints & Reviews

I sent some urgent package using their prime service on oct 3, 2019. Until the time of writing this review package has not been delivered yet. No customer support, no one will entertain u.

Courier sent from jhansi (Up) to tirupati balaji. And the funny excuse which i saw on tracking comment is that delivery address is out of range area.

The worlds renowned place tirupati balaji is out of range for trackon.

Tracking no.[protected]
Sender send me a parcel around 15 days ago from delhi receiver adress - Silchar, assam
Parcel took 7-8 days to reach guwahati from delhi.After coming to guwahati it is still stucked in guwahati since last 5-6 days
In the tracking details it is written preparing for silchar hub from a long time but still they are not dispatching it why why why??? Called guwahati hub last Monday they said it ll reach by this Wednesday or thrusday but still it is in guwahati only. Today I tried to call them they are cutting my phn calls ignoring it not picking any calls
Tried to contact customer care but there also a computer voice was speaking n then it's goes on ringing n ringing no hlp from any where
N u people says that u r ready to hlp your customers .writing this complain for the 3rd time last 2 time when I have written it an email came where it is written short complain doesn't get resolve easily often ignored by the company
What is this ha short and long a person have complain all complain regarding ur courier should be solved it is ur duty but no u people mostly see those msg those messages which are long .
Yes I know my order is coming by surface but what is this ha its get stucked in the same place for 5-6 days n no one is picking the call of that hub is that a joke
Never expected this kind of service
So plzz after writing this much I m requesting u people to solve my problem I hope now my complain is long enough that u people ll see it and solve it
Thank ew

Tracking no.[protected] It's been 14-15 days sender send me the parcel it reached guwahati 4-5 days ago but still not dispatching for silchar hub why so late? Tried to contact guwahati hub but they are not receiving the call tried to contact trackon customer care but only the computer voice speaks n then it's goes on ringing no one pick the call never expected this from trackon courier

Due to important things & Emergency we have Choosen for prime facility for courier from Delhi to Mumbai. It was promise from TRACKON end that courier will get at Mumbai by 23.10.19 Afternoon. Basically this courier needs at Nashik. To get the early we have choosen the option of picking the courier by hand at Mumbai. Accordingly on 23.10.19 my person is sitting for whole day at your Andheri Office & further sitting their to get the courier at an earliest. However till the time we have not received the same.

It is understood from your Mumbai office that courier is at Delhi & Delhi office saying Courier is at Mumbai.

After paying & opting for PRIME Service also we are not getting our courier on time.

Extremely poor, unreliable and irresponsible courier service and irresponsible staff
Since I had to send an Inporyant and Urgent document from Panchkula to Delhi[protected] I booked Trackon Prime paying 4 times normal charges but even after 24 hrs neither there is any tracking nor reached destination in Delhi though normal courier from Panchkula to Delhi reaches in 24-36 hrs, highly irresponsible staff who inspite of my 3 visits simply say they have dispatched and can not ensure timely delivery even for Trackon Prime which is premium service of trackon courier with 4 times charges

Hi, my name is v.deleep kumar. I am waiting to my pan card. It's schedule delivery is on 16th october. But your courier agent not delivery to me. Why this delay?. Please check details waybill no.[protected]. Please cross check the details and send my pancard as early as possible.

Thanking you.

Dear manager

Bearing docket no:[protected] consignment booked from up to bbsr.

As this consignment is so much important taht we booked it through air and expect should deliver deliver within 2 days. But no one hear in bbsr pick up the call till saturday and as we able to get some one answering after trying several times for 2-3 days got some response from your, and the person on the call says you send it by air or any mode of trans port. It will take 6- 7 days time to deliver, this is our process.

Also your executive said if you cant wait don't book through track on. Which is very disappointing.

So request please look into this mater and teach your representative to speak, behave properly. It feel bad when you play with emotions.

My parcel isn't delivered yet. Courier no. - [protected]. I parceled it on 11th october, 2019 from moradabad to delhi.. Today is 19th oct, parcel isn't still delivered, it is still showing in paschim vihar hub from 12 oct, i have contact the office through they said will delivered today but still not delivered & i have call to mr chandan to this number [protected] & he guys never interested to resolve the issue..

Please lool into this matter

Hello i have a parcel from dehradun to bhubaneswar odisha on 16th oct 2019.til today no tracking is seeing.the tracking number is showing invalid. Tracking number is [protected].i want it in time.your customer care number never works.it automativally cuts after 20 sec of automayed robert talking...

My parcel id sent from mumbai has been dispatched long time back (About 1 weeks) which is not yet delivered.

My parcel isn't delivered yet. Courier no. - [[protected]]. I parceled it on 07th october, 2019 from mumbai to hydrabad.. Today is 16th oct, parcel isn't still delivered, it is still showing in hydrabad hub only & none of their numbers is being answered.

Contact no :- [protected]

Hi concern still my docket not received booked from Amritsar to Pune
dtd 05thOct19 and today is 15th oct, I regret to inform you that still I am awaited my important docket..
Very Pathetic Service of trackon and this is not first time every time I am facing such issues for pathetic delivery..

Can anyone from management she’ll take this case and provide solution..

Dear Team,

Not getting proper response from customer care. Courier not received yet. AWB No: [protected]. Compliant No : T995149. It is showing courier was delivered on 1st Oct, but not received yet. Customer care service is very pathetic.

Kindly response and help.

Hi

I am rahul gulati my parcel not deliver yet i spoke to the track on customer officer they are saying the address is not complete but the address is correct you can find out the address by talking on this contact number [protected] kindly look in to the matter its urgent courier no. [protected]

Thanks

Rahul gulati

Please contact this no - [protected]

Dear sir/madam
I called your delivery hub but the person whom i called his contact number [protected] talking so rudely.
My delivery status is
Consignment no:[protected]
10/10/2019 09:29 bn16677914 mumgtk-ghatkoper hub, maharashtra arrived at destination
10/10/2019 07:34 bn16677914 mumh-mumbai hub, maharashtra processing bag for ghatkoper hub
09/10/2019 18:52 bn26075852 mumh-mumbai hub, maharashtra arrived...

I gave them my stuff on 30/01/2019
It's 12th of october, and when i track it on it's website, it shows delivered with signature. Seriously? It's still in patna and shows delivered.. It was supposed to be delivered at munger. My stuff was really important and now it's frustrating....

Dear sir/madam, i have never seen that's like a worthless of third class currier. This company doesn't known to give service you know how to collect money from customer. My person book a parcel whose aw no is [protected] for addresssyed imtiaz ahammed
Room no 406, 5th floor, gali no 7, ashram road, shaberi, greater noida w, gautambudh nagarup 201009contact no - [protected]today i checking for status it's showing no service area return. Kindly tell me if service not available then why are you book it? And why there are no call from noida office? I have never seen worthless hub like noida here stuffs behaviour is very rough. All currier directly come to my address and deliver parcel only trackon making drama always write no service area. I request you do the needful.

Thanks and regards
Imtiaz

I am a ca student and ordered books for nov 19 exams from icai on 9th september. Consignment reached destination but not yet delivered to me yet i. E 11th october. I tried to reach them but no response. After calling them continuously for 2 hours they picked my call and the lady was very arrogant and careless to speak to me. Such a hopless service by them. They should hire decent employees or shut the company. Exams are very near and i am very frustrated. Awb number:[protected]

Yesterday we have couriered a product from (Sify technologies Plot no.B7, Noida-Greater Noida Expy, Sector 132, Noida, Uttar Pradesh 201304) to (CtrlS Datacenters Ltd, Plot No:EL-72/1A, TTC Industial Area, MIDC, Mahape, Navi Mumbai-400701), but the Product not sent at destination in the given time by Trackon team.It was most urgent delivery to the reciver.I am very disoppointed from this by the work of these types of large courier company.

My package abw no.[protected] has been shipped at trackon gwalior but they are not delivering it from last 15 days they said to collect it from there office if i have to pick it from there office then what is courier company meant for i want instant solution otherwise i have to look up to lodge a complaint in police station against them they are making a lot of inconvenience for me and for others as well

Hi good evening,

My parcel dispatched to malleshwaram branch on 1st oct itself, but still not received. This is the way u people giving service right.
I called that branch, but there are telling person not well we can't dispatch... You come and collect... This really to bad... That parcel very urgent for me... You people can't arrange different person.