Tradus India Complaints & Reviews

I am one of the unfortunate customer of tradus.com. I ordered a product from tradus on 15th june 2013.my sub order id is 9489977_01. I got a message from tradus on same that the product will be delivery in 5 working days. My actual delivery date was on 26 June 2013, But I didn't get the product yet.. I contacted the tradus team several times, but didn't get a single reply from anybody from tradus. This is the worst customer support...

i am an unfortunate customer of this tradus. I ordered a product of tradus on 20th june 2013.my sub order id is 9559853. then i get a message from tradus on 22th may that the product will be delivery in 5 working days. My actual delivery date was on 1st july, But i didn't get the product yet.. i contacted the tradus team several times. But i didn't get a solution on my issue .i think they don't have a customer support team.The...

I have ordered ' Moser Professional Electric Shaving Trimmer -3 Years Warranty ' on 25 - June - 2013 ( Order ID : 9659661 ). I have received the shipment on 02 - July - 2013. But the product received is not the one that i have ordered. The product that i received is 'Jinghao JH4601 Hair Clipper '. This is real cheating. I have contacted customer service and the reply from then is they will contact me within...

Hello Sir, I have ordered mobile on 26/06/2013 and paid through debit card for it. Order number is 9687185_01. The order is cancelled same day saying that its out of stock and refund process will initiate in 24 hrs. On 27th June I received email saying that the funds will be transferred in your account within 3 - 4 weeks (Depending on your bank). Today on 3rd July I received a call from tradus (mobile no. [protected]), he ask me my ATM card...

i am purchuse mobile from tradus.com on 28th june 2013
i received the product on1st july in morning and,
i switch on the mobile, mobile is hang continuous then i go to service center and they update software and return me, thereafter same problem come again problem not solve, service center executive told me, "we accept your mobile and provide you DOA certificate and you sent the DOA certificate in Tradus.com and they...

I first placed an order on 13th June for multiple products. Two of the products were partially delivered and one order is still pending delivery. (Orders 9471555_04 , 9471555_05, 9471555_01 respectively). Customer service claimed that the product was out of stock. Since I was offered a voucher in place of the partial delivery made by the traders, I accepted it hoping to buy a similar product in place of the one I ordered. However, the vouchers...

Dear Sir

I have perched a mobile from Tradus on 22.06.2013,
they received payment from my debit card but they not send my product and said that yours address are not serviceable.
I have perched many product from tradus and i received the product.



Tradus.com [protected]@tradus.com via amazonses.com
Jun 24 (6 days ago)

to me

Hi Dineshwar kumar,br...

Dear Sir,

I had made an order with Order ID : 9464986,on 13/06/2013, from tradus.com online shopping,and made a debit card payment of Rs 104, my order is still not delivered and it is now 29/06/2013, They are also not replying or making a solution to this when ever I made any formal communication.

I have contacted them at - [protected]@tradus.com...

Dear Team,

I placed an order worth amount of 800.00 Rs. paid by credit card on Tradus.com. An order was placed on 11th June,2013. The seller named GrahakJi (Navi Mumbai) associated with Tradus.com. But after a 5 days i want to know the status of my placed order as in order history, it is continuously saying pending dispatch. So i wrote to seller about order details and from which courier service you are delivering my order....

I strongly recommend never ever dare to buy anything on tradus.in. Highly unprofessional and insensitive towards customers. Trust ! they never ever respond and proved me correct every order I have placed till date... pathetic and frustrating !!! Moreover please do not fall for cheap prices , not at all worth as product quality is absolutely cheap !! cheap !!! cheap !!!!!!!!. Can you guys believe , they even don't respond even if we warn...

I have ordered a product having order No[protected] online on TRADUS.COM on 26.05.2013 but not recieved the product till date. Inspite of repeated requests and complaints the TRADUS company did not able to send the item demanded online for which I have already paid and after that I requested to cancel my order and refund the amount but even the amount is not credited.. What should I do...

Respected Sir

i ordered a headphone from a website Tradus.com and after 3 days i received headphones but those were totally different from what they had shown

on the website, so i complained to their customer care after days and number of emails i get a mail from the company stating that to send the

pictures of the headphones i received to show that it was not the one they offered on the website...

this complaint is for my last 3 orders with tradus.in with order numbers 9214019, 8928496, 9285024 ....
the site is cancelling orders without asking me with a stupid reason of delay in shipping ...
they r fooling everyone ... taking thousands of orders frm ppl n then using all the money for their need n then after a week they refund money ..
i want my products not refund...

sir, I was purchased a three meter long and eight inch dia garam patti from your company during last week of march/2013 or first week of april/2013
in the address of F M PRADHAN Indiranagar post. Betnoti Distt. mayurbhanj ODISHA PIN 757025 but till now the above items not yet received
Reqst this item either delivered or refund my amount please. the order no. not forthcome to me .Thanks...

I have ordered one Portable Laptop Stand Foldable e Table With 2 USB Cooling Fans whose order id: 9002967 from Tradus.in and i have ordered it on 14th may 2013. and this order has been cancelled by them only so today it is 27th may 2013 they are telling that they have refunded the amount in my bank account but still today they have not refunded my amount. i want to lodge a complain against tradus to give my money back that they are saying...

I have ordered a shoe against ID 9154712 and made a payment though debit card and provide e mail id [protected]@gmail.com and contact no [protected].but after few hrs i found another shoes so when i tried to cancel my previous order i found that website not respond that paricular option of cancallation then i was trying to mail on tradus managment i found that its not working .Kindly nessary action against this company as they a looted...

My order No. 8943738_01 dated 11-may-2013, for "Envie 4 x AA 2100mAh Ni-Mh Rechargeable Batteries" was cancelled by the website itself on 18-may-2013.
After that (on 23-may-2013), the website showed:- "Your order 8943738_01 has been refunded. The funds will be transferred in your account within 3-4 WEEKS (Depending on your bank)".
If the refund has been made by the website, it should have reached immediately....

I ordered for a Sony Xperia ST21i Tipo Mobile Phone (Blue) on Tradus.com on 15/4/2013, sub-order ID 8539585_01. The total value was 7299 and I opted for EMI of 2433 for 3 months. I received the product on 18/4/2013. On opening the package, I could find that the product was defective with the power button depressed inside. Since, there is no phone number or customer service for Tradus, I mailed back on the same day about the defective product....

I had ordered a bed sheet from www.tradus.com. There is a return policy on tradus if we do not like the product. The bed sheet was delivered but the size was not perfect so I asked them to return the product. A courier boy came to pick up my parcel but my money was not refunded. There is no costumer care number on which I can call them up and talk to them straight away. Initially there was a conversation through emails. But now when I write...

Hi ,

I have ordered One flip cover and crystal case for galaxy grand from this website and had paid too them through online

But product is not delivered even after 2 weeks except some useless system generated messages.

These people doesnt have little common snense of contacting a person during product delivery.

This doesnt even have one telephone number to address customer grievence...