To,
The Manager,
TVS Motor Company Ltd.,
K-23, Ist Floor, Lajpat Nagar,
Phase-I, New Delhi-83.
Sub:- Complaint of New Motor cycle model No. RTR FI 160, Engine No.DE5L82002183, Chassis
No.MD634 LE5982 LO2144, Vehicle No.DL8S ND 0792, Grey Color.
Sir,
I have purchased the above mentioned new motor cycle from your authorized dealer M/S MCR Enterprisess, T2/175, Phase-I, Mangol Puri, Industrial Area, New Delhi-83 considering the reputation and quality of your company vide delivery receipt no 1035 dated 27/10/08. But soon I disappointed & frustrated as the vehicle gave frequent faults soon after the purchasing, on 1/11/08 & 15/11/08 and the vehicle was pushed around three kilometers. I soon complaint the dealer but the complaint was attended after four days on 5/11/08. The motor cycle was also stopped & pushed again around thirteen kilometers with the company’s mechanic on 15/11/08 and handed over to the dealer for service but I have still no response from the dealer. In spite of that I still not received the original bill from the dealer after 25 days asked repeatedly.
You are therefore, requested, to kindly look in the matter personally as per the Consumer Act and replace the new vehicle with fresh one as soon as possible.
Thanking You
Dt. 20/11/08
(CHANDRA SHEKHAR)
C-31/7E, Abhimanyu Gali No.2,
Arjun Mohalla, Maujpur,
Delhi-110053.
Copy to:- M/S MCR Enterprises, T2/17, Phase-I,
Mangol Puri, Industrial Area,
New Delhi-83.
Aug 14, 2020
Complaint marked as Resolved
i told him repair that and do the service, But he not repaired and he is telling total engine was gone.
i am a automobile engg i know its not engine falt its gear box falt i told but he not agree for that. then i left from there and taken my bike to venkateshwara motors k r purm. he told he will repair and its gear box falt only... i wanted know wether annapoorna motors is athorised ? if yes then they dont no how treet a custmor. ... its too bad, ... .
My vehical no is kA-05-ED-9394. Please do the need full.
i lost around 275 service amount. evey time they will do like this ? ..