TVS Motor Company Complaints & Reviews

HI,
I have taken a Bike TVS Wego in Navratri ie in Month of October. Bike Number : MH-12 GH 9241
Few days later i found a Play in the front handle, I went to Dealer he asked me to give the bike for Servicing , I left the bike to dealer after a month., , when i came back , he didnt do anything, the problem was not solved, after debate, he asked me to leave the bike for 8 days so that he will send it to Main Dealer Or Company and get it serviced., I left the bike with Him on 26 th Dec,
After follow up i found the showroom to be closed permannatly, i searched for few contacts and a Mechanic responded that you will get the bike, after lot of debate and problems he came with a bike in Pune City, , the Bike had lot of scraches, the silecer was welded?(dont know why?), the mechanic says "I dont know, I am not the responsile person", I even called the TVS customer care, they said they will call me within 24 hours , No Response from them,
I dont know what to do, i went to police , they said we wont write a case onthis,
now i have fair doubt that they might have misused my Bike and might have changed / damaged the original parts
I request you to respond to this Email on , [protected]@in.ibm.com/ sonar.[protected]@gmail.com
Contact Number : [protected].

tvs showroom in ahamedagar , near zopdicanteen, A.nagar. Stat.maharastra. my complant is my wego daily servecing in this showroom , but i m not satisfaed in workars . They workar not good job in this shoroom .
TVS m.d. please admeted the my complant .

hi
i m from mumbai, i leave my scooty for servicing in Kapoor automobiles pvt Ltd regularly ...
they are not carrying out the services properly now a days....
sometimes they used to say that machines are not working fine so we are not able to wash your scooty,
sometimes they say that mechanics are not available.
since last 4 days there is no proper response from the tvs workshop...

Hi, I am another victim of TVS authorized Service Center " FAST BYKE", Mathikere Bangalore. I had purchased Apache RTR180 From FAST BYKE, Mahikere Bangalore. I was fully satisfied with this motor cycle. I had give for the regular 3rd servicing after 5K KMS. I was not having any issue with the byke before service. But after service we are facing lost of issues. I went to service center and I explain those problem to service center guys, he told come on next day we will fix this problem, I went to next day they repeat same sotires. and he told leave your byke here and we will give you next day afternoon. I had taken half day leave for this problem.

I want to tell that TVS is making good byke, but in their service center they don't have skilled Byke Service Engineer. They will make your good byke to worst byke, be carefull like mine.

I am very disaapointed now, what to do? Shall i go for private mechaninc. If any one know some good skilled mechaninc or good TVS Service Center, pls let us know on [protected] or [protected]@gmail.com.

Regards, Arun K

Hi my name is RAMESH Kandhari,,
I purchased TVS WEGO from mahalazmui auto at thakarnagar char rasta,,
but that showroom has closed for foreever, in the mounth of december. 2010
i a riding problem witht the TVS wego, after a good run my wego bike engine get shut down and I am not able to start my vehicle ,,
I told two times to the mahalaxmi auto ar thakarnagar char rasta ,,
but they give me only promises , and mahalaxmiu auto is shuted down from thakarnagar char rasta
then I went to the main showroom of the TVS dealer name mahalaxmi auto at isanpure, nr jaymala busstop, maninagar,
I talk witht the manager and the main person of the serive manager but they refuse to help me just give my vehicle back after one day and said that I am not gone to face the problem once again but ,,, same problem has raised again,,,and
just i need help some who helped me to replace my vehicle ,,,
I gave the wego for the service time to time even thought I am facing the porblem last three mounts starting from the purchasing date ,,,
if someone who is able to resolve my problem than call me on my number

[protected],, [protected]

I bought the motorcycle TVS APACHE 160 RTR near about 9 months ago from Arya Motors(TIN no.: [protected]),Aska Road,Berhampur,Dist. - Ganjam - 760001. Now oil from the rear shock absorbers are leaking and it'll get damaged in few days.
I am living in Rayagada now and When I went to S.S Mobike Point(TIN no.: [protected]), JK Road, Rayagada and said my problem, they told that it'll take 3 months to get the new pair of rear shock absorbers from the company and suggested me to get it repaired by paying some money. I can't wait for 3 months and I can't pay as it is in warranty period and I am a working person & facing lots of trouble due to this problem.
The details of the motorcycle is given below:
Frame no.: MD634KE4882B42901
Engine no.: 0E4BA2254695
Reg. no.: OR 07 T 7992

Permanent Address(address given while purchasing the motorcycle):
S.Sumeswar Patro
C/o: K.Jalandhra Patro,
Belaghunta, Koli Street, Ganjam - 761119

Present Address(address where the motorcycle is):
S.Sumeswar Patro
C/o: Sanjay Kumar Panda
Indra nagar 3rd lane,
Raygada - 765001
Mobile no.: +91 [protected]

I recently bought a tvs wego. First 15 days the ride was smooth but after that the front shocker started making noises. At the time of booking they said that wego will give an average of 50 km/l but it gives an average of 25 km/l to 30 km/l. What to do there is no response from the company. please the comany pill if you read this contact as soon as possible. my number is [protected] ( Narender Pal ).

Dear Consumer Forum,

I purchased a TVS apache RTR 160 with Registration no.AS-01-AP-9651 on 11-Aug-2010 from Joyshree TVS Showroom,ABC,Guwahati,Assam bearing chassis no.MD634KE45A2G92752 AND ENGINE NO.0E4GA2303122 OF red color.A few days at second servicing,I compalined of the socket javer of front side to the company servicing people and they found that the pistons of the front socket javer are missing originally at time of manufacture.Meanwhile they promised me to give the same at free of cost within a week.But it has been more than a month,they are not providing me.Whenever I used to call them,they say me to call after a week.
Please help me regarding the same,as I have no way but to approach you.If you need any further details do call me or mail me.My details are as belows.

Regards,
Nazrul Islam
Mob:[protected]/[protected]
[protected]@yahoo.co.in,nazrul.[protected]@stel.in
Dispur,Guwahati,Assam,PIN-781006

Hi Sir
I have buy a TVS Apache from Sharda auto Mobiles, Meerut in the month of June from the month I am facing a problem with my bike but there is no response from their side. the problems are:
i) Back disk break problem, they are saying that we dont have spare parts as it is a dealer of auto mobile. Is it possible that the dealer dont have the spare parts.
ii) Vibration problem: When the speed of bike goes above 40 it vibrate like a mobile & there is no response from their side i.e Sharda motors, Meerut
Regarding these complaints we tried 4 or 5 times to talk to the owner of Sharda Motors, Meerut but they are busy with the phonic call and they don't have a single minute to talk with the customer.
So, we are kindly requested to you sir please go through my complaint. I am very thankful to you if you are able to resolve my problem. We are requested to you that dont disclose the name otherwise that create a personal issue.

With regards
Ankur Rana
[protected]

Dear Sir/Madam,

I bought a TVS motor bike in July 2004 and took loan. All the installments have been very well paid on time.
Reg No: DL-9S N3024
Name: Vakul Agarwal
Agreement No.: OHIE42062690
I am not living in India, so I cant come to your office to collect a NOC. I need you to please urgently look into the issue and release a document for clearance of loan.

Your help will be highly appreicable and thankful to me.

best regards
Vakul Agarwal
email: [protected]@gmail.com
0086-[protected]

I HAD BOUGHT TVS APACHE RTR FI 160 ON 10TH MONTH OF 2009.NEARLY I HAD SPENT Rs.75000 FOR THAT VEHICLE.REALLY THERE IS NO VALUE FOR THE MONEY IN THIS PRODUCT.THIS VEHICLE EMITS BLACK SMOKE WITH IN 23000KMS.I HAD SEEN POOR PAINTING IN THE CHASSIS AND IN SILENCER PARTS.WITH IN THIS 23000KMS I HAD CHANGED CHAIN SPROCKET TWICE AND SERVICE DEALER ASKING TO CHANGE THE SAME FOR THIS SERVICE.

WE ALL KNOW THAT TVS HAS A GREAT SYSTEM FOR EVERY THING AND I REALLY WONDER HOW THESE TYPE OF PRODUCTS AND SPARES COMES OUT FROM THEM.

V.SUDHARSAN
[protected]

I m one of the customer of TVS Motors because, I have purchased the Apache RTR 180 bike in July 2009 from binsar automobiles in Durgapuri. My bike engine number is ‘0E6E92000340’
Now I facing the problem, in the front tyre of my bike the air is leaked between rim and tyre and due to tubeless tyre tube is not there in the tyre and if tyre setting is wrong then air is leaked. And this problem is running from one month and I m totally frustrated from the service centre services because I m unable to ride the bike and daily traveled through local and due to this I face more problem.
And even I booked the complaint in service centre on 20 nov 2010 and they kept my bike tyre and they gave me the complaint slip also. And my Complaint slip No is 4936
I m continuously contact with their service manager ‘Sanjay Yadav’ since one month. After more discussions they said that u give your tyre and then I booked the complaint but there is no use of it. And there is no new response from their side. Every Time they say that their service boy is not come in office when he comes then he will see the tyre and then any solution will come.
So, Please tell me, is the service centre depends upon only one person and If there is some problem occurs in your product then you don’t give any solution.
Now, what I do with my bike because it became out of service.

Thanks
Pratul Goel
+91-[protected]
[protected]@gmail.com

I have purchased a motor cycle model TVS APACHE RTR160 made by TVS MOTORS CO . LTD from the authorised dealer Cochin Motors,SA road vittila cochin 19. The registration no. of my vehicle is KL-07-BG-3243. I have been completing all the maintenance work periodically at the authorised dealers service center. It is noticed that the maintenance and the repair work of this service station is in a poor condition as compaired with other dealers. In my experience it is sorry to say that when completing one maintenance work they purposely faulting one of the parts of the vehicle. Recently on[protected], i serviced my vehicle at Cochin Motors, Bypass Jn.,Edapally,Cochin-682024.. They irresponsebly damaged the oil seal and hide the fact from me and re assemble it . Today i understood the problem and take the vehicle to the service station for proper repair.The person in charge refused to do the work and told me that the required spair part is not available in the service station . They also said that i should collect it from some other agencies and repair it. Relinquished from their duties i may pray that you like a reputed firm should notice and watch this type of authorised service centers in order to maintain your Credibility .

I was shocked to see (on 18/08/2010) crack in the basket near cover underneath seat. I complained same to dealer and he replaced it but after replacement crack reappear on the same location. Also clutch wire and throttle wire damage from that portion.It may be a design fault or wrong installation of parts.

I have purchased TVS Wego in the month of AUG . & Lots of problem i have suffered with it , now my vehicle is not getting started through self & kick. and automatically ignition is getting off while reducing the speed.
Service providers also not providing the service properly since i have purchased the vehicle .

I Mrs. G.Kalli Mani purchase a tvs apache moter cycle dated 24th June 2008 from Narbayram moter pvt. ltd. jamshedpur. But i am facing problem of piston and crane from the starting. I am regularly following up with local tvs service but they are not able to provide me the solution so pls. help in this matter and kindly provide solution

Thanking you

yours faithfully

G.Kalli mani
Naya Basti, Road No. 3,
Bagbera, Jamshedpur
vachle no.JH-05w 2947
Engg. No. 0E4F82090210

I am Vinayak M Nadar, have owned tvs Apache rtr 160 on July 2009.Within a year my vehicles rear suspension & chain sprockets is not working properly.i have visited service centers quite often, but their reply is very unsatisfactory.They just say you have to replace the parts & pay for that.But as per the warranty terms of the company within two years any major parts other than engines, not working properly it must be replaced free of cost.Kindly take actions for this.

Thanks & Regards
Vinayak M Nadar
[protected]
[protected]@gmail.com

NO RESPONSE IN SERVICE. A NORMAL SERVICE NOT DONE IN LAST 9 DAYS. THE BIKE HAS STERING PROBLEM FROM Ist DAY WHEN IT PURCHASED. IN EVERY SERVICE COMPLAINT WAS NOTED IN JOB CARD. BEFORE LAST SERVICE BIKE HAS ONLY STEARING PROBLEM BUT AFTER SOME MORE PROBLEMS CREATED. LIKE BUBLLING,CHAIN NOCKING, FRONT SHOKER LOOSE, CLUTCH MISTAKE, DOWN MILEZ. DEALER SAID THAT EXCHANGE YOUR BIKE & PURCHASE NEW BY ONLY 35000/- DIFFERENCE RS.PAID. BUT I DO?

I Have Purchased TVS bike Model (Flame) on 14.11.2008 and from the day of purchase i am facing problem in my bike .

1. Noise comming from silencer as if it is damaged from inside .
2. Noise comming from engine
3. Self Start is not working but Battery is ok


I am regularly following up with local TvS service centre for last 2 years but they are not able to provide solution and they are also not having any spare parts . After that I have also lodged complain to TvS helpdesk but the are not responding at all.
On 25.9.10 i lodged complain to TVS costomer careand Mr Murgeshan and he also could not help . The complaint no is 10439 .

Please help in this matter at the earliest and kindly provide satisfactory solution.

regards
Prashant Saxena
PH. [protected]
[protected]@rediffmail.com

actualli i purchased my bike in january 2010 i was satisfied with my bike but after 4th servicing i 'm not satisfied as i m facing a lot of problrm with my bike the ignition on/off swich is not working after that service as it was working before and the thourtle is also not working properly the wire of thourtle is struking somewhere ......i m not at all satisfied with the services provided by tvs motorsat all.