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Union Bank of India Complaints & Reviews

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Updated: Dec 31, 2025
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Union Bank of India reviews & complaints page 151

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M
Manish Pal1111
from Mahbubabad, Telangana
Dec 29, 2015
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Address: Mumbai City, Maharashtra, 400093
Website: acm.fssnet.co.in/ACM/portal/ci_hp/1_1.acm

I submitted request for 1000 Rs virtual RuPay card, transaction was successful, but on returning page of IRCTC it showed timeout error. My request number is :[protected] I tracked the status from https://acm.fssnet.co.in/ACM/portal/ci/getTracking.acm giving my mobile number. It says Card generation : Completed 26/11/2015 Pin mailing : Pending Password Mailing : Pending Card Issues : No I called to Union bank customer care to know when will i get card number, they took the complaint and asked to drop mail to [protected]@unionbankofindia.com. But nothing happened till now its been more than one month. Never trust government offices :(
Union Bank of India customer support has been notified about the posted complaint.
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    Asha pareek
    from Delhi, Delhi
    Dec 29, 2015
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    Address: Ajmer, Rajasthan, 305001

    I am ashapareek account holder at adarshnagar ajmer branch to day I am go to branch guard of branch is misaticate by me and no any staff member is interfare so kindly plz punish to guard
    Union Bank of India customer support has been notified about the posted complaint.
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      Ushabhaskar
      from Mumbai, Maharashtra
      Dec 29, 2015
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      Address: Nellore, Andhra Pradesh, 524002

      My insurance will be lapse on 31st December. I have taken insurance for my husband and myself, recently my husband expired, i have approached bank manager to pay the insurance renewal for my self, its almost passed 20 days, still they are blank and no response, insurance term will be lapse on 31st Dec'2015 Need your kind support . Name Usha Bhaskar Contact : [protected], [protected]
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        A
        ankitqwt
        Dec 25, 2015
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        Address: Jaunpur, Uttar Pradesh, 222001

        Dear sir i have digipurse wallet at my mobile no. [protected]. And i am not able to do any transaction because its show YOUR CARD NO IS NOT VALID. PLEASE ITS TOTAly fraud and refund my money
        Dear sir i have digipurse wallet at my mobile no.[protected]
        my tansection to succses on my digi purse but noT recharge my DTH TV
        BIGTVD2H
        Transection no.[protected]
        AMOUNT 200 RS
        VIDEOCOND2H
        AMOUNT 320
        T-2,[protected]
        BIGTVD2H
        AMOUNT 260
        T-3,[protected]
        Mo No. [protected]
        so please refund my amount
        Dear Sir,

        Today I loaded 170 on Digi Purse, amount debited from my bank but there's nothing on Digi Purse. Please fix my problem. Mailed you 3 times still not a single reply. [protected]
        Dear Sir,

        I loaded my Digi Purse account with 170INR. The amount creadited from bank but still not on my Digi Purse. I contacted 3 times but never get a single reply back. hope you'll fix my problem,

        Abhi Ali
        [protected]
        sir,
        i downloaded 'DIGIPURSE' app in my mobile with my registered mobile number, but the card number showing is not mine. Why it is so??
        Regards
        RK
        I loaded my Digi Purse account with 2000 INR from my saving account. The amount debited from bank account but still not on my Digi Purse. Pls help to return my money.
        Pls some one help me.

        From
        Vinay Vishwakarma
        Mehnagar, Azamgarh U.P.
        [protected]
        [protected]@gmail.com
        I loaded my Digi Purse account with Rs.500 from my SBI Account on 01.01.2016. The amount debited from bank account but still not on my Digi Purse. No reply for mails and customer care executives are helpless because i dont have union bank account Pls help to refund my money.


        Ratheesh.M
        [protected]
        [protected]@gmail.com
        I loaded my Digi Purse account with Rs.500 from my SBI Account on 01.01.2016. The amount debited from bank account but still not on my Digi Purse. No reply for mails and customer care executives are helpless because i dont have union bank account Pls help to refund my money.


        Ratheesh.M
        [protected]
        [protected]@gmail.com
        I loaded my Digi Purse account with Rs.500 from my Payzzap Account. The amount debited from bank account but still not on my Digi Purse. No reply for mails and customer care executives are helpless because i dont have union bank account Pls help to refund my money.

        Devendra Solanki
        [protected]
        dev.[protected]@gmail.com
        I loaded my Digi Purse account with Rs.500 from my Payzzap Account. The amount debited from bank account but still not on my Digi Purse. No reply for mails and customer care executives are helpless because i dont have union bank account Pls help to refund my money.

        Devendra Solanki
        [protected]
        dev.[protected]@gmail.com
        Dear sir i have digipurse wallet at my mobile no.[protected]
        my tansection to succses on my digi purse but no features work properly
        AMOUNT =5000
        Mo No. [protected]
        so please refund my amount
        Digipurse is bad wallet mobile no.[protected]
        Digipurse is a fraud. Wallet and union bank of India is a dishonest bank. Durgvijay Rai [protected] union bank not solve customer complaints this is a fraud bank email id [protected]@gmail.com
        *digipurse wallet is fraud and union bank of India is fraud my digipurse wallet is hot listed without any request. [protected]
        Union Bank Of India — My Digipurse wallet added Rs.500/= but reachager amount tranfer not working wallet balance Rs.500/=
        my mobile number [protected]
        digipurse card number
        [protected]
        Pls active my digipurse account

        UBI costomer care informed 6 time but not reply and 3 times mailed & details of atteched screen shot not reply very very poor & worst service in Union bank of india digipurse wallet pls refund amount or active my wallet
        Union Bank Of India — My Digipurse wallet added Rs.500/= but reachager amount tranfer not working wallet balance Rs.500/=
        my mobile number [protected]
        digipurse card number
        [protected]
        Pls active my digipurse account

        UBI costomer care informed 6 time but not reply and 3 times mailed & details of atteched screen shot not reply very very poor & worst service in Union bank of india digipurse wallet pls refund amount or active my wallet
        Dear sir,

        this is bad apps, because from last 15 days its showing under maintenance while making any transaction so please fix the issue and solve the problem because there have i loaded some money and i want to use this...
        Sir [protected] mea pin yaad nahi hai pin vol gaya sir sir please usko reset kar deejeye or usme 5000 passa v hai sir plzz
        I download digipurse application, and I transfer 500 rs from my union bank ofi ndia my current ac in to my digipurse wallet . but after then transfer when I go to recharge my mobile balance, application show error that your mobile is rooted so cant use digipurse app. and I call to custmore care but don't give any answer to me, so pls refund my amount in to my same transferd ac my mob no is [protected].

        jagdish panchal.
        my mobile no is [protected]. I have forgotten transaction PIN provided earlier. Please help me to reset it
        I loaded my Digi Purse account with Rs.500 from my bank of baroda debit card Account. The amount debited from bank account but still not on my Digi Purse. No reply for mails and customer care executives are helpless because i dont have union bank account Pls help to refund my money.


        Probir Ghosh
        [protected]@gmail.com
        [protected]
        Friends,

        Do not use UBI Digipurse at all. 10 out of 1 transaction only gets successed. Not able to load money even. Made credit card payment. But the money did not get credited to credit card account. Instead, the money credited back to digipurse account itself after a week. I have tried this a couple of times. Paid mobile bill before 4 days. But not yet credited. I had to pay the bill once again. If we try to load money from another number and pay bills, it is horrible that it shows an error message "Denied by Risk". I presumed that using this app itself is Risk.

        The only transaction that properly works is NEFT to bank account.

        Seriously advised not to use this app.

        Manikandan JM
        I loaded my Digi Purse account with Rs.4000 on 14/11/2016 from my Bank Of India Card. The amount debited from bank account but still not added to my Digi Purse. I mailed many time to [protected]@unionbankofindia.com but No reply for mails and customer care executives are helpless because i dont have union bank account Pls help to refund my money.
        transaction reference number: 881498
        my digipurse detail
        Ravi Gajanan Hegde
        [protected]@gmail.com
        [protected]

        Regards,
        Ravi Hegde
        [protected]
        Ravi Hegde
        Sir, I have a digipurse account with my mobile number [protected], in which I have almost 400 above balance, but from last I think one year when I am going to login and it shows digipurse under maintenance, please do the needful, or refund my money.
        Hi i added the 5000 rupees in to digipurse but it is not added in to the account after 5days ..card is restricted .

        i have transaction details ..please revert the amount in to my card otherwise i will go for legally.

        so many times i send the mails to digi care.
        account is :[protected].
        I loaded my Digi Purse account with Rs.5000 from my axis bank card Account. The amount debited from bank account but still not on my Digi Purse. No reply for mails and customer care executives are helpless because i dont have union bank account Pls help to refund my money.
        UBI costomer care informed 6 time but not reply and 3 times mailed & details of atteched screen shot not reply very very poor & worst service in Union bank of india digipurse wallet pls refund amount or active my wallet
        Ubi digipurse services is very bad. There are fraud and cheater. I am transfer2000 rupees from my dhanlaxmi bank a/c In ubi dgipurse .my bank a/c debited but digipurse is not credited. My digipurse topup I'd is[protected]. Amount 2000. Date.[protected].
        I loaded my Digi Purse account with Rs.5000 from my kotak bank card Account. The amount debited from card but still not on my Digi Purse A/c. No reply for mails and customer care executives are helpless because i dont have union bank account. Pls help to refund my money. I have 4 times mailed but not any response from union bank not reply very bad & worst service o[censored]nion bank of india digipurse wallet pls refund my amount.

        Mayank Srivastava
        mob no.[protected]
        mayank.[protected]@gmail.com
        I loaded my digipurse account with Rs. 4*5000=Rs.20000 from my SBI CREDIT CARD Dated 22/12/2017 but astill not reflected in digipurse already we contact customer care but people helpless and mail complaint also send to [protected]@unionbankofindia.com Still not reply to me. Digipurse A/c shown Error code 11. Not opened My name is Ravi Kumar, mobile no.[protected], E mail: [protected]@gmail.com
        Dear sir i have digipurse wallet at my mobile no.[protected]
        my tansection to succses on my digi purse but no features work properly
        AMOUNT =5000
        Mo No. [protected]
        so please refund my amount
        many times mailed you but am not get refund.
        Dear Sir, I'm using Union bank digipurse wallet & I have added RS.5000 bit this amount is not usable by me. I have called to digipurse customer care but he has replied to me for logging a written mail to digipurse customer support team. I have written a mail But no response from other side. Sir please suggest me what I do.

        Digipurse wallet - Comment #3091522 - Image #0
        Sir my mobile number is [protected] sir my virtual card us not work for any transaction please help me sir my name is rajendra Kumar and date of birth is 01/01/1985
        Dear sir
        I loaded money in Digipurse RS.10000 on last January month I can't transfer the money for Bank account I just send the lot of mails and calls for customer care but it will not help for me still not repay for my credit card please do the needful
        Thank you
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          babua194
          from Bengaluru, Karnataka
          Dec 22, 2015
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          Address: Bhadrak, Odisha, 756125

          Dear sir/madam my name is prashanta praamaya patra. i made a transaction on 21 December through online.I booked a IRCTC ticked the transaction was declined but amount has been debited from my account. I have already spoke to ur cc executive. he told me that the amount will be reveresed back within 12 hour.but till not it hasn't. plz do the needful A/C number- [protected] mob-[protected] registered address- bhadrak, odisha-756125
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            E
            eyfd
            from Kolkata, West Bengal
            Dec 18, 2015
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            Address: 711101

            Sir mera jo union bank of india diji purse load kiya the 10 thousand kiya tha sbi debit card se mera sbi debit card no [protected] or mera union bank of india diji parse card number [protected] hi jab hum online karte hai to mera ubi card no not registered bata ta hai please sir kuch ki jiye my registere mobile number [protected] hai
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              A
              Amarjit Tanda
              from Ludhiana, Punjab
              Dec 9, 2015
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              Address: 20166

              Her Sir. My name is Amarjit Singh.I am a resident o[censored]SA and and I came to India with my wife to add her name in my account on Dec 8.2015 at Urban Estate Phase 2 Julandhar city.IFSEcode;UBIN553964. When I entered in the branch office there was a big argument was going on in the brach. The only person was working Manish Madhukar was busy with 4 to 5 coustomer. But Mr Tarsem lal mand was busy to fighting with Manish Madhukar. Totally un nessary fight. .Very bad impression of Branch and Bank.Mr Tersam lal was distracting Mr Manish to do his work. Branch Manager, Brijbhushan Tiwary was sitting in the branch and watiching all this happning. He did not say a word. .Bank was full of customer .I Never see anything like this in my life. My acct NRE [protected] .Any question please call me at 001.[protected]. Thank you for your time.
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                D
                D4elhi
                from Delhi, Delhi
                Dec 6, 2015
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                Address: New Delhi, Delhi, 110086
                Website: WWW.UNION BANK OF INDIA.COM

                Sir my name is sushila devi mera union bank me account ha mene kese wejah se union bank ke complaint unke head office me ke the jeske chalte branch manager ne mera account band ker deya or mere account ke band hone ke information mujhe nahi de gaye jiske wejha se mujhe problem face karni pade ab branch manager se bat karne per wo kehta ha ke apne mare complaint ke the or jaker jeha complant karni ha ker do me account nahi open karuga pls take action fo union bank of india kirari nangloi branch
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                  bankiraju
                  from Barh, Bihar
                  Dec 5, 2015
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                  Address: 800020

                  I tried to recharge my Idea Mob no. [protected] through Paytm. The no. was not recharged as informed by Paytm but an amount of Rs. 80/- was debited from my s/b account no-[protected](Union Bank of India, Main Branch, Patna). Kindly look into the matter.
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                    N
                    niharikar
                    from Mumbai, Maharashtra
                    Nov 30, 2015
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                    Address: Mumbai City, Maharashtra, 400020
                    Website: acm.fssnet.co.in/ACM/portal/ci_S2/1_1.acm

                    I was applying for IRCTC UBI RuPay Prepaid Card on 11th Nov 2015. I filled all the relevant information/details & wanted to buy a card with initial value of Rs 2000 & payment could only be made with net banking. Hence I made the payment with my Kotak Bank net Banking Account. After few seconds, I received a debit transaction alert from my Kotak Account of Rs 2000 & on the website the payment was being successful but then it took me to a page where message was displayed that "Something went wrong. Please try again." But I didn't get any card number or any other specific number by which I could have tracked the progress. Later on I found out that no card was being issued to me. So my details were gone, my money was gone but where ..no one knows. I contacted IRCTC, Union Bank, Kotak Bank. All of them were passing ball in each other's court. And I don't see my money coming back from anywhere. I feel helpless.
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                      S
                      surya.pandey
                      Nov 27, 2015
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                      Address: Gurgaon, Haryana, 122001
                      Website: www.unionbankonline.co.in

                      Dear Sir,

                      I am union bank customer from last 5 years . but i never got the internet banking service.

                      because of my email id is not present in your record. so for email id update i have called to

                      Gurgaon Railway Road Branch, as usual i have called more than 10 times .but no body

                      had picked the call. some how a person came on call and told me . you have to come at

                      Gurgaon Office then after we will update the email id . what is this ??

                      may i know if any body is out of country, then how he came .tell me ?

                      and until and unless he didn't come, then he will not get internet banking service .

                      Sir, We live in technology era. and think about it . is this right for union bank customers??

                      You can take all info about customer, and you can update the record as well .


                      and either update my email id in my account or create my net banking at your end and send me the kit though courier or on my email.

                      Please reply on this mail ASAP. and don't treat customers like SARKARI Department .

                      My account no is - [protected]
                      My Registered Mobile is - [protected]
                      Registered Address is - 5/5, Jacobpura Gurgaon.

                      Thanks.
                      Surya Prakash Pandey.
                      [protected]
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                        shekhar swamy
                        from Nashik, Maharashtra
                        Nov 23, 2015
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                        Address: Nashik, Maharashtra, 422101

                        Hello, i shekhar v swamy has done transaction on 1/9/2015 of Rs12, 500/- from union bank ATM branch Jail road ATM ID NNASO[protected] at 11:55 AM and my account number is [protected] Branch Code: 559687. The machine showed "WAIT TRANSACTION IN BEING PROCESSING" but after waiting i did not get any amount. I complaint in the bank along with the application but they responded after 2 months that the transaction was successful. i asked them to check the footage of that days transaction but they denied. Please look into this matter seriously. my cell phone number is [protected] hopping for positive response. thanking you yours faithfully, shekhar v swam
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                          sachin772
                          from Pune, Maharashtra
                          Nov 22, 2015
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                          Address: Osmanabad, Maharashtra, 413501
                          Website: www.unionbankofindia.co.in

                          Hello, my name is Sachin.D, i'm a Union bank of india user/customer, have an issue with my debit card, that the usecure always gets unregistered by itself, i don't know why.. The first time it got blocked for usecure, so i called up the customer care number and they resolved the problem, then again after few days it got deactivated for usecure and not blocked, so two times like this i registered it through ubi website. but recentle again today the card got deactivated for usecure and then i went to ubi site, and tried to register it with proper details filled up, but the card got blocked to usecure, don't know what is this issue and why it happens again and again. i didn't provide much details about me and my card here, but i shall, if i get the reply on my email id - [protected]@gmail.com
                          May 19, 2016
                          Complaint marked as Resolved 
                          they had contacted me and the issue was resolved.
                          Nov 25, 2015
                          Updated by sachin772
                          No an6 response yet.. I tried calling customer care twice, but nothing is resolved, all three of them assures it will be done in 30 mins, its been 30 hours!! And the last call i made, she too said will be done in 30 mins, plz try after 30 mins, i said try what exactly... When i try toumul register for u secure, it says last attempt and gets deactivated, when i use it for online payment it says deactivated for usecure.. Try what?? And your customer care talks rude after asking this question... Icing on the cake
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                            saverappa
                            from Bengaluru, Karnataka
                            Nov 13, 2015
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                            Address: 560064
                            Website: acm.fssnet.co.in/ACM/portal/ci_S2/1_1.acm

                            Facing problem in step2: Initial Topup, after entering amount Rs.1000 (which is in between 500 and 10000) when i try to confirm top up amount by pressing "confirm" button then i'm getting error message that says like "we can not complete your request so try again later" but i tried many times but same issue persists. when i try to reach UBI bank customer care they said try after some time, but of no use. UBI bank unable to provide proper service so please take action on them or else remove that UBI prepaid card option so that at least they do not waste others time.
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                              osgs
                              from Noida, Uttar Pradesh
                              Nov 6, 2015
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                              Address: Ghaziabad, Uttar Pradesh, 201001

                              We gave a cheque no. 612579 dated[protected], HDFC bank for Rs. 1, 82, 250/- as payment of a purchase of a plot in favour of Mr. Vijay Kumar Agarwal (M: [protected]), account no. [protected], UBI, Pratap Vihar branch, Ghaziabad. The cheque was cleared from my account but Mr. Vijay Kumar Agarwal in connivance with the bank manager o[censored]nion Bank of India brought the cheque already cleared to us and told us that this cheque was bounced & asked for a new cheque in their favour. We are now in possession of the returned cheque (which was actually cleared) & the money has also be debited from our account. You are requested to take action against the bank manager & the above person who was trying to cheat us by producing the bounced cheque. Regards, Nidhi Agarwal [protected]
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                                Shahjad Hussain
                                from Gurgaon, Haryana
                                Nov 5, 2015
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                                Address: Ranchi, Jharkhand, 834001
                                Website: www.unionbankofindia.co.in

                                My name is Shahjad Hussain:an account holder o[censored]nion Bank of India (Uppar Bazar Ranchi Branch)
                                A/c No.- [protected]
                                IFSC Code-UBIN 0553336
                                Bank Address :-
                                Union Bank Of India
                                Pushpanjali Apartments
                                Uppar Bazar, Lake Road
                                Ranchi-834001
                                [protected]
                                On 02 Nov 2015 I applied for Mobile Banking And Internet Banking facility to my account.
                                But since I didn't have ATM card, I deprived of the above two facility, as told by the bank employee.Then I demanded for the self attested PAN card xerox document submitted for the purpose alongwith the application form .But the bank refused to return me back saying-"It's Bank Policy, once document comes to bank it can't be returned back whether the work is done or not for which the document submitted.
                                Therefore, it is a kind request to you to return back my document or else destroy it in front of my presence if can't be return back .Or I need the explanation of that Bank Policy.
                                Thanking You
                                Shahjad Hussain
                                Ranchi
                                Mob. No.-[protected]
                                Email-hussain.[protected]@gmail.com
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                                  abhijitrnj1960
                                  from Bengaluru, Karnataka
                                  Nov 2, 2015
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                                  Address: Uttar Dinajpur, West Bengal, 733134

                                  I had purchased the card(Physical) on 17.10.15. My enrolement no. is [protected]. Received through e-mail the user id & password. It was found the card has been despatched through courier on 23.10.15 . Till today the card not been reçeived. Pl. provide me assistance by giving other information if any so that i can find the present status of the card.---Abhijit Chakraborty, [protected]@gmail.com
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                                    Arihant raj
                                    from Mumbai, Maharashtra
                                    Oct 31, 2015
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                                    Address: Mumbai City, Maharashtra, 400059

                                    Dear sir, my name is jayesh(no.[protected]) i have done the transcation of Rs.6000 (rs.1 rs.999 rs.5000) on 29/05/2015 on account no.[protected] but the account having two account holder one in ubi and another in gramin bank wid ubi tieup the given account no. is DORMENT ACCOUNT in the name MAKHAN LAL but another is in name of FULCHAND MALA i m attaching an passbook of gramin bank and screenshot for MAKHAN LAL so u can check that both accounts are same its my requested to u plz chk and refund my amount and solve my porblem for futher details call me([protected])
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                                      subhapb91
                                      Oct 29, 2015
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                                      Address: Idukki, Kerala, 685619

                                      I am a graduate Engineer from Anna University. For the study purpose I took Education loan of 4 lakhs in 2008 from Union Bank of India, Rajakumari Branch. I have submitted the income certificate in time regarding our finance minister announced all interests are cancelled for whom loan was taken before 2009. I ask many times about the subsidy to the branch manager. But they told that, they didn’t get any order from Head office. Now I got a japthi notice of Rs 670000/-.

                                      Kindly help me resettlement for my interest and cancelled interest.
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                                        kshar49
                                        from Ranchi, Jharkhand
                                        Oct 27, 2015
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                                        Address: East Champaran, Bihar, 845305

                                        Dear sir Myself kundan sharma having a saving account with Union Bank of India in Raxaul, Bihar, pin code-845305 with A/c No. [protected] and using this account around one year.But from the starting of this financial year they charged around Rs.500/- that is hidden.but recently i used my Debit Card for the Cash the Charged Rs.159.60 as ATM Withdrawal fee and within one week they again charged Rs.85.50 for atm withdrawal. i am totally harassed with this bank.Please go through my complain and take an action against this bank until and unless they do return my whole amount in my account. Thanks & Regards Kundan Sharma [protected] [protected]
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