Hello Sir,
I reside in Beltola, Guwahati. I'm a senior citizen. Many customers at Ubi Maidamgaon are senior citizens.
Union bank ATM which is situated in Basistha Road is frequently not in use but door is open and looks like it is working. But whenever we try to access the Atm it says TRANSACTION NOT COMPLETE ERROR 070. When we ask the security, he says all are facing the same complaint. And when we asked the UBI branch manager he says he has already given complaints many times and but was not attended from higher office. No one has visited the site and not taking seriously.
All the infrastructure of this site is not maintained. All electronics material is second hand. More problems occur in rainy season, as cleaning is also not done every day. Site is just like a dirty place.
All are facing inconvenience as other UbiAtm in this surrounding are also giving problem, and the card used to swipe at other bank Atm attracts extra service charges too. Kindly do take some steps to solve the public issue.
Thanking you sir. Pls help.
Sincerely,
Nripen Das
Basistha Road
Beltola
Guwahati 28
Union Bank of India customer support has been notified about the posted complaint.