Urbanic Complaints & Reviews

My urbanic order, order ID[protected]
I recieved a wrong product from urbanic. I ordered a sweater but recieved a top. I have already applied return request. I am trying since Saturday. They have accepted the return request but they have told the delivery person to accept the sweater. But how can I return the sweater when I have the top. This is how they are fooling their customers 😐...

My amount of 1264/- was not refunded even though the due date was over...

I am writing to let you know that the above mentioned order id is not delivered yet while the payment has been done. Expected date was 15-20 December order placed on 6th Dec. No calls, chat support is of no use, emails auto replied....

I had placed an order on 6th December, it was supposed to reach me by 15-20 December. One did not get the refund of the first order which was canceled, two haven’t received the item yet. Both are pending refund and delivery of the item. Really disappointing, chat support is of no help as they respond after 5-6 hours of request placed. Email support just sends automated replies and no call support....

I have put the permission for return because the size is too big ..i want to order another one but the delivery boy has not come till now to pick up the returning dress...

Order I'd[protected]
I don't get my refund money rs-1592 back . It's been a 15 days I'm continuously texting Urbanic support and with email but they don't give my money ..so fricking disappointing...

I had ordered 2 products from Urbanic. Order ID[[protected]
[protected]] . For the size issue I returned both the products but I did not get my refund of 1690rs in my bank account. According to the brand they refund in 7-10 days. After reminding them multiple times, they always say that it has been initiated but It has been more than 10 days now and still my refund amount is not reflected in my bank account . Kindly look...

[protected]
Hi this is my order number i have order on 3rd December prepaid with upi pin which is connected with my axisbank account and pickup was on 17 December...still urbanic didn't refunded yet and i have equiry for many times on [protected]@urnanic.com and also in urbanic app but they says it has already refunded on union bank... I didn't have union bank how come they refunded my amount on union bank? Instead i have paid my...

I have ordered a product from your company on which I haven't received my order yet i have been waiting from a month, now it's showing undelivered and I haven't received my refund yet...

I had got the return pickup sechdule but till now my return has not been taken yet and I am having so much problem. please refund my money...

Please refund it as soon as possible thank you...

I ordered a pant on 22nd and it's been like 5 day I haven't received it yet so please get me my money thank you...

After filling all the details I. Not Able to submit it and there is no response I am getting from mail...

I had ordered 2 products from urbanic. Order ID[protected] . Button faux fur coat and split slip dress. I did online payment through gpay for both. I canceled split slip dress after few days but did not refund of 1034 Rs. Button faux fur coat was delivered but it was too big for me, so i returned it but i did not get my refund of 1034 Rs in my bank account. Urbanic does not have a contact number so i emailed them . They said that...

A dress has not reached the destination city yet and jewellery has not been shipped even after 10 days....

They didn't ship my order even now. On the day of "expected delivery" I got a message saying that my order is in the URBANIC processing unit and awaiting pickup from there. I'm disappointed. My order isn't shipped yet and all I get are pathetic responses from them. I needed it urgently and hence chose the fast delivery products even though they weren't really to my liking. I'm already regretting choosing...

Order with ID:[protected]
Is still not shipped. Need the clothes for Christmas. I ordered only because it's estimated delivery date was 24th Dec, as promised.
Requesting you to please work on this....

My order no.[protected]
I already paid for it and it's still showing I didn't paid what is this please resolve my problem as fast as possible please...

I had returned the item I've received and got a message saying the refund got initatiated but the app shows refund faile...

Firstly my return request got cancelled without any message / notification
So I again requested to return, but it has been 2 days since i have requested the return request still they have not approved it
Only 1 day is left for the time period to be over...