[Resolved]  Urbanic — I did not get my refund of Rs 2068 from urbanic

Address:602, Naurang House, 21, Kasturba Gandhi Marg, Connaught Place, New Delhi - 110001

I had ordered 2 products from urbanic. Order ID[protected] . Button faux fur coat and split slip dress. I did online payment through gpay for both. I canceled split slip dress after few days but did not refund of 1034 Rs. Button faux fur coat was delivered but it was too big for me, so i returned it but i did not get my refund of 1034 Rs in my bank account. Urbanic does not have a contact number so i emailed them . They said that refund is processed from their side and it will reflect in my bank account in 7-10 days. But it has been more than 15 days now and still my refund of Rs 2068 is not reflected in my bank account . Kindly look into this matter as soon as possible and please get my refund back from them.
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Dec 27, 2021
Complaint marked as Resolved 
Payment was done by gpay but Refund came in paytm wallet. Customer service of urbanic told me to download paytm m create an account there. Hence got my refund in paytm wallet
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i didnot got any refund of rupees 2134 on my urbanic order id[protected]
on contavmcting the support they said refund is initiated on 22/01/22 and reflect on your account in 7-10 days..but it has not reflected yet...it should have reflected by now

Snehalata Shaw's reply, Sep 13, 2022
Got your money back?
I have ordered a product by urbanic, and payed through paytm. Later after some time I realized that the address is wrong which I gave so I cancelled it, and they refunded my money in paytm wallet. But I don't have my kyc done, and also its not happening now. My money got stuck there! Help me with that please!

I’ve returned my simplicity wide leg jeans on 19 of december. It’s been 10 days i didn't Get any refund in my account. Refund is still in processed. Please do check my refund request. I want my refund asap.
order id[protected]
Urbanic — I did not get my refund of Rs 1473 from urbanic

Urbanic does not have a contact number so i emailed them . They said that refund is processed from their side and it will reflect in my bank account in 7-10 days. But it has been more than 15 days now and still my refund of Rs 1473 not reflected in my bank account . Kindly look into this matter as soon as possible and please get my refund back from them.
Please help me with this.

They said your money will be reflected in your bank account with the name maysquare private limited. But the company maysquare private limited doesn't refund the money back.

Hi Myself Sarmistha Bhunia, I had ordered two parcel on 10th July, 2023 from Urbanic ... It got delivered on 18 th July 3023. I returned it for quality issue. On 19th July 2023, the delivery agent came and took my parcel. One was ₹670 and other was #945. Urbanic said it takes 7-10 days to refund. Today 29th july 2023, I had not got my refund yet... @urbanic please say when will I get my refund!

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