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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

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Updated: Dec 26, 2025
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UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 31

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R
Rajiv S Gowda
from Bangalore, Karnataka
Mar 9, 2018
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Address: 560016

Dear team,
Myself rajiv s gowda. And i have been informed that my pan card is withheld from processing. Objection marked - [ father name mismatch between itd data and application data ]. Thats way i applied for correction in my pan card. Please let me know the necessary formalities to complete the processing of my pan card.
Please confirm what is the issue in this below objection

Application coupon number u[q[protected]]
Application type for change/correction in pan card details
Applicant name kalmeshwarayya irayya muragodamath.
Applicant pan card no-dkvps6859h
Dob-01/02/1986
Status your application is withheld for processing.
Region southern region [ father name mismatch between itd data and application data ]
Objection reason objection marked -
Click for mismatch details
श्रीमानजी
Coupan no.-N[protected]
आवेदन सबमिट नही हो रहा है जबकि फीस भी काट गयी है उसमें लिख कर आ रहा है कि आपका आधार बायोमेट्रिक वेरिफाई नही हो रहा है बार बार सबमिट कर रहे है
आपसे निवेदन है कि फॉर्म सबमिट करके पैन कार्ड प्रदान करने की कृपा करें

father name mismatch between itd data and application data - Comment #3036214 - Image #0
father name mismatch between itd data and application data - Comment #3036214 - Image #1
Sir Maine umang Aap se pan card ke liye apply Kiya tha Mera payment Ho Gaya Lekin document me problem hone ki vajah se pan card nhi ban sakta hai to Mujhe payment Kiya huva Rupya refund chahiye Mera coupon code hai M[protected]
Hai

father name mismatch between itd data and application data - Comment #3040113 - Image #0
father name mismatch between itd data and application data - Comment #3040113 - Image #1
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    J
    JigarThakker
    from Mumbai, Maharashtra
    Mar 9, 2018
    Resolved
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    Resolved

    Hi team,

    I have submitted request for my wife's pan card online modification last week. While checking the status it is reflecting as "yet they have not received original docs to proceed ahead". For this i have visited uti office borivali location as per the address available on website but that office is shut over there from last 1 year and yet address is not modified. Then i tried to reach customer care number for several time but no one answered the call. Don't know to how to escalate this and move further. For this i have mailed them to share me their ho postal address so that i can post all the relevant docs to them but they are not at all responding...

    Requesting your help to get process ahead...

    Pan modification request no. U-q[protected]

    Cheers,
    Jigar thakker
    May 20, 2019
    Complaint marked as Resolved 
    Thank consumer complaint team, have received my modified pan card. Thanks for your support.
    Mar 12, 2018
    Updated by JigarThakker
    Hi Team,

    Still I have not received any update from UTI team. Requesting you to ask them to call me on priority. As this is pending since very long.

    Cheers,
    Jigar Thakker
    Mar 21, 2018
    Updated by JigarThakker
    Hi Team,

    Request your intervention please. As this is pending since very long.

    Cheers,
    Jigar Thakker
    Mar 26, 2018
    Updated by JigarThakker
    Hi Team,

    Please help here.

    Cheers,
    Jigar Thakker
    Apr 12, 2018
    Updated by JigarThakker
    Complaint launched from 9 Mar'18 but yet my pan card is in process. Can we have the timeline for the same.
    I have applied for pan from UTI website since last 15 days i have not received any mail or SMS regarding PAN application or any confirmation regarding acceptance of PAN application. at least they have to confirm receipt of payment by mail or email but they dont.
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      B
      Bhushan Manav
      from Delhi, Delhi
      Mar 7, 2018
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      Address: New Delhi, Delhi, 110078
      Website: www.google.com

      Sir,
      I am Bharat Bhushan S/o Hari singh. My residential address is D-10A/362, Bharat Vihar Gali number 8 New Delhi 78. My PAN card number is also issued to another person name Bharat Bhushan son of Harihar Singh my date of birth is 06/08/1980 same as Bharat Bhushan son of Harihar Singh a letter and PAN Card is submitted by me to the Income Tax Department on 26 January 2018 till now the result is negative what can I do suggest me please provide me a new PAN card with a new number
      Mar 07, 2018
      Updated by Bhushan Manav
      Sir please provide me a new PAN card number I am suffering from last few months
      Mar 07, 2018
      Updated by Bhushan Manav
      Please provide me provide me a new PAN card number for urgently. I am submitting on my office and bank. My account number merge to another another Bharat Bhushan bank account. So please
      I Ompal Singh and old man .I apply for pan card in UTI on jan.17 but pan card not received by me and observation Shown that DPR verification .so I am submitted that DPR verification form annexure c in UTI branch New Delhi asafali road.on 27/02/18 but no any update on my pan card status . please update and send me my pan card imdtly.

      same pan card is issued to two persons - Comment #3040165 - Image #0
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        S
        S_pal
        from Kolkata, West Bengal
        Mar 4, 2018
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        I have lodged four (04) complaints the following date for refund of pan card application fees but till date no any response is received.
        1. 8 jan 2018 for refund of rs 110/-
        2. 16 feb 2018 for refund of rs 110/-
        3. 19 feb 2018 for refund of rs 220/-
        4. 28 feb 2018 for refund of rs. 110/-
        It is requested to refund the above said amounts at the earliest.
        Apr 30, 2018
        Updated by S_pal
        Even a lapse of 56 days the amount of Rs. 550/- not yet refunded.
        Dear sir my name is sumit sharma i was aply the pan correction foam in uti in 6fab but status show in proses in westar regio my aknoladge numbr is G[protected] please proses fast my pan card i req u

        non-response of complaints. - Comment #3030418 - Image #0
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          S
          Sai Goutham
          from Hyderabad, Telangana
          Mar 3, 2018
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          Address: Hyderabad, Andhra Pradesh, 501301

          I didn't got my pan card since i have submitted application form last two months back and now it saying that your application is withheld for varification due insufficient proof details. But i have submitted my driving license of 3 copies as it was varified in the online as driving license, so i have attached xerox copies of my driving license and now it is saying that your application form is withheld for varification due to non sufficient profs.. Please tell me what should i do to get my pan card.
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            A
            aaasahoo
            from Burla, Odisha
            Mar 1, 2018
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            Address: 770018

            Sir i have applied for correction of pan no azwpb6990k. I have applied three times in a row for this and three times 330 rupees debited from my account but the applied form is not successfully completed on the date 01/03/2018. After that in 4th time i applied it was successfully completed. The refrence no of the form is q[protected]. Kindly refund my money.
            My online pan application transaction reference number is LSM[protected].
            I have paid 115.90/- by using sbi debit card.
            so, plz i refund my money to my account.
            my mobile no. [protected]

            refund - Comment #3023150 - Image #0
            refund - Comment #3023150 - Image #1
            The reason for PAN Card withheld is:
            Objection Reason Objection marked - [ For Non-indian citizen UID num and UID verify Flag must be null. ]

            Ref No. U-Q[protected]
            I did not understand the reason why it is withheld. Please let me know how correct this. anymore document is required.

            refund - Comment #3030466 - Image #0
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              S
              S_pal
              from Kolkata, West Bengal
              Feb 28, 2018
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              I have applied on-line for a Pan Card vide No. U N[protected] dtd[protected] and i have paid rs.110/- by using my sbi net banking on 21/02/2018 vide ref. No.LSBI[protected]GACYSKHH8. After making payment the pan card status showing that the application is incomplete due to biometric authentication. I will be sent the another application later for the same after rectification. Hence I request to refund the amount debited from my a/c of rs.110/- for the above ref pan application.
              Apr 30, 2018
              Updated by S_pal
              Rs. 110/- yet to be refunded after 71 days.
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                P
                parameshwaraiah.G parameshwaraiah
                from Hyderabad, Telangana
                Feb 26, 2018
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                Okref : 1. My on-line pan application no: u-n[protected]. Dt, 04/02/2018. 2. My mail dt.04/02/2018. I have applied on-line for a new pan vide in the ref1. Above cited i have paid rs.110/- by using my canara bank debit card on 04/02/2018. After make payment, application show aadhar not mached using demographic details - will not be linked with pan. I request to refund the amount debited from my a/c of rs.110/- for the ref.1 pan application.
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                  S
                  Srinidhi1992
                  from Bengaluru, Karnataka
                  Feb 24, 2018
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                  Dear team,
                  I have applied for pan card under southern region on feb 9th 2018 but status showing withheld process and object source is showing aadhar card matches partially the correct document submit and after that application will be proccessed i tried to contact customer service but not responded and my coupon number is u[protected] please respond to my pan card application.
                  Thanks and regards
                  Srinidhi
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                    V
                    vishalnittam
                    from Patna, Bihar
                    Feb 24, 2018
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                    Address: Faridabad, Haryana, 121005
                    Website: www.utiitsl.com

                    Sir,
                    I have apply a new pan card on 10 jan 2018. I had check online than know my pan card return new delhi regional office.
                    So, sir requested to you to return my pan card coupan no[protected]. Name - manoj kumar. Pan card no-gqspk3229p present add - h. No-1234 azad nagar sec -24 ballabhgarh fbd.121005 owner of house name - vishal dubey ph no [protected]
                    Feb 21, 2018
                    GR CSC's response
                    koi cal;l nahi uthata h uti main
                    Feb 24, 2018
                    Updated by vishalnittam
                    sir, my pan card please return at present add- h.no 1234 Azad nagat sec -24 faridabad .121005 owner of room name vishal dubey near ramsharan chowk. rajesh kiryana shop.tokan no[protected] pan card no GQSPK3229P NAME MANOJ KUMAR . I am a renter.please sir returan my pan card.

                    May 24, 2018
                    Updated by vishalnittam
                    sir i have requested to you to i have return my father's pan card . pan card no GQSPK3229P and tokan no[protected] name manoj kumar
                    Sir main ek pan card ka aawedan kiya tha wo aaj tak nahi aaya 1 mahine ho gye sir plz kar wa dijye main Application Coupon number de raha M[protected] h dusra Application Coupon number M[protected] so plz karwa dijye .uti
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                      A
                      achaudhari91
                      from SAVDA, Maharashtra
                      Feb 23, 2018
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                      Address: 425508
                      Website: www.myutiitsl.com

                      Dear

                      In my applications my pan correction was un-properly queued and holded by utiitsl

                      All the given contact numbers has beed dead and if call connected no one person there to pickup and handle the complaint call

                      Please check the pan status of given query

                      Q[protected] shrikant deoram patil appln under obj edited by vle awaiting utiitsl response

                      Thanks in advance
                      +1 photos
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                        M
                        Manikanta Koruprolu
                        from Hyderabad, Telangana
                        Feb 23, 2018
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                        Address: Visakhapatnam, Andhra Pradesh, 531116
                        Website: www.utiitsl.com/UTIITSL_SITE/pan

                        Dear sir,

                        Date of incident: 21-oct-2016
                        Client number: u[protected]

                        I have applied the changes in the pan card i have assigned a coupon number i. E u[protected]

                        Which shows there is a mismatch in the father name as compared to the it details
                        Please confirm father name which is present in it department details

                        All the screen shorts are attached this complaint so please forward the application to processing

                        Please do the kindest at the earliest
                        +2 photos
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                          S
                          Sohails44
                          from Hyderabad, Telangana
                          Feb 21, 2018
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                          Address: Medak, Andhra Pradesh, 502110
                          Website: tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

                          Hi,

                          This is Shaik abdul razak, applied for pan card on 24th Jan.. i have joined a new organization and they are asking for the pan card. its been a month now i did not receive the pan card.. When i checked the status it is showing as under process.. it is same from the last 15 days. its my first job.. im worried if i get the copy on time or not.. they gave me two more days time to submit..
                          I have tried reaching the customer care numbers but not one answered... this is really hard time for me... Please take action on this and help me to get the card as early as possible.. pls take action on the people who are not responding on calls as well.. i have tried reaching TIN FC[protected]/[protected] lot of times but no one is answering the call.. they are picking up the cal and keeping it aside.. my application number is N-[protected]

                          thank you,
                          Abdul
                          +1 photos
                          I request for resend of pan card. I could not receive pan card because I was not available and my home was closed then postman boy doesn't deliver the pan card. please I request to you for resend of pan card
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                            D
                            Deepti lakra
                            from Vadodara, Gujarat
                            Feb 23, 2018
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                            Address: New Delhi, Delhi, 110062

                            Dear team

                            I have applied for pan card. Due to some issue my with my Aadhaar card, the process of pan card is incomplete. My application will be processed, only on its re-submission and subject to successful Biometric authentication of my AADHAAR.
                            Now i don't want to re-register online pan card. Please refund my money which i have paid the time of registration 110 INR.
                            Reference no: N[protected]

                            Thank you
                            Dear Sir,
                            I have submitted my pan card application before 2 month. My coupon no. is Q[protected]. My name is Chapala Swain. But I have not received the card till date. While I checked up the status is showing : RESPONCE RECEIVED FROM NCC FOR CONFIRMATION. Could you please confirm me what does it mean?

                            Thanks,
                            Chapal Swsain
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                              S
                              Sumit Tawar
                              from Jalgaon, Maharashtra
                              Feb 20, 2018
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                              Address: Nandurbar, Maharashtra
                              Website: Utiitsl

                              Sir,
                              My application no is m[protected]
                              I have applied from umang app.
                              When my application is in objection then i contact them from phone no but they are not picking phone. After that i send them email but they not give me any reply.
                              After that when objection is not clear then i submitted another application is m[protected]
                              That is also in objection saying that same uid no.
                              Please give me refund of both application.
                              I hope you will solve my problem.
                              Please help me.
                              +2 photos
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                                S
                                S_pal
                                from Kolkata, West Bengal
                                Feb 19, 2018
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                                I have applied online for two new pan cards vide (i) U-N[protected] dtd 29/11/2017 named Bishtupada Das and (ii) N-N[protected] dtd 29/11/2017 named Ramshankar Bhuinya. Due to Bio-metric problems both the applications could not processed successfully. But the application fees of Rs.110/- for each application have been paid through SBI net banking on 29/11/2017. Hence I request to refund the amount Debited from my A/c of Rs.220/- for the above References two PAN Applications.
                                Apr 30, 2018
                                Updated by S_pal
                                Rs.220/- yet to be refunded after 72 days of complaint.
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                                  R
                                  Rajesh Kumar G S
                                  from Noida, Uttar Pradesh
                                  Feb 19, 2018
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                                  Dear sir/madam,

                                  I am using pan card (Bjzpr6409k) since 2012, unfortunately my card get damaged so i applied for new pan card on last month applied through third party & the same was received. But the name in the card printed as rajesh kumar instead of g s rajesh kumar even though i properly mentioned in the application what name to be typed on the card with proper proof. Regarding this issue i contacted that third party they are saying sorry for the convenience & kindly contact the utiitsl. As my all accounts & documents having initials it may create an issue in future, that’s why i applied for new one with following documents directly on the utiitsl website &soft copy of the same is attached for your reference.
                                  1. Id proof – psu id card
                                  2. Address proof – voter id
                                  3. Dob proof - passport
                                  4. Damaged pan card
                                  5. Aadhar card – additional proof
                                  6. Ban statement – additional proof for name to printed on pan card
                                  7. Tax certificate
                                  8. Pan application :u – q[protected]
                                  After sending the all above documents there are not processing my application & application status is showing as doccumetns, regarding this i am trying to contact the uti department but no one is picking the phone if the concern government employees are doing like this then as a common citizen where i will go & make the complaint.
                                  Kindly have a look in my issue & take the necessary action.
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                                    J
                                    jyotinithin
                                    from Bengaluru, Karnataka
                                    Feb 19, 2018
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                                    Address: Bangalore, Karnataka, 587313
                                    Website: UTIITSL

                                    Hi sir,
                                    I don't have coupon code on these below id. Kindly please send me the coupon code for the below user:
                                    1. Applicant name : sneha kurdekar

                                    2. Father name : ganesh kurdekar

                                    3. Date of birth : 10/march/2000

                                    4. Contact no :[protected]

                                    5. Communication address : ganesh kurdekar, ward no.5, siddrameshwar nagar, mudhol - 587313, dt:bagalkot

                                    6. Email id: [protected]@gmail.com

                                    7. Online payment details : paid through online

                                    8. Utiitsl or nsdl : uti

                                    9. Date of submission :05 sep 2017
                                    I'm still not received my pancard, i applied it before 2 months,
                                    my name : shaik Mohammed aweaz basha
                                    My Pancard no: EHQPM0566N
                                    Plz sir take response quickly to send my pan card
                                    Please sar
                                    application no. N[protected]
                                    REFERANCE. NO. [protected]
                                    name pooja devi

                                    application no.N[protected]
                                    REFERANCE no. [protected]
                                    name soni debi

                                    my datile munchun ram
                                    vill+post + subas kesho, gaigaht, muzaffarpur mo.[protected]
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                                      S
                                      sameer palni
                                      from Delhi, Delhi
                                      Feb 19, 2018
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                                      Uti infrastructure technology & services limited [utiitsl] — pan card re-dispatch request

                                      Dear sir,
                                      I have applied for a new pan card in the name of manish rana which dispatched our address in bahadur garh. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

                                      Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

                                      Applicant name: manish rana
                                      Acknowledgement number:u-g[protected]
                                      Date of application: 19/2/2018
                                      Mobile no:[protected]
                                      Feb 19, 2018
                                      Updated by sameer palni
                                      Dear Sir,
                                      I have applied for a new PAN Card in the name of Manish rana which dispatched our address in bahadur garh. I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.

                                      Therefore, I requesting your resend my PAN Card to same address and I mentioned our details below.

                                      Applicant Name: Manish Rana
                                      Acknowledgement Number:U-G[protected]
                                      Date of Application: 19/2/2018
                                      Mobile NO:[protected]
                                      Dear Sir I have made double payment from online pan service(uti) on[protected]
                                      at 18:35 pm and my bank transaction no. REF No. IGACWLOJO7, Application number : U-N[protected]
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                                        S
                                        suman p
                                        from Haliyal, Karnataka
                                        Feb 17, 2018
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                                        Address: Bangalore, Karnataka, 560097

                                        Dear sir/madam,

                                        My application (U - g[protected] has been withheld due to the following reason: required applicant data of birth proof

                                        Request you to note that i have submitted 'ex serviceman medical card' which has the date of birth mentioned.

                                        Kindly process the pan application and issue the card, or advise an alternate action that can help proceed the matter.

                                        Thanks,
                                        Savithri patwal
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