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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

www.utiitsl.com

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Updated: Mar 19, 2026

Complaints 1516

Resolved

270

Unresolved

1246

So far, so good. UTI Infrastructure Technology & Services Limited [UTIITSL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope UTI Infrastructure Technology & Services Limited [UTIITSL] will keep up the work and continue to help more customers with their concerns even better 🤝

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UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 38

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Address: 743368

My name is saraman bibi i applied for pan card but not delivered my address-
When i tracking to pan card at application coupon number application coupon number u[protected] than i found status - your pan [ dbfpb5747g ] card returned undelivered pl contact mumbai regional office. Plz sir send my pan card my address -
Name - saraman bibi
W/o - sajjat hossen mallick
Address - pashchim bhabanipur
P. O - mukundapur
P. S. - ramnagar
State - westbengal
Pin no. - 743368
Contract number : [protected]/[protected]

Dec 2, 2017

Complaint marked as Resolved

Plz delivered my pancard by my address

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R

rajeswarikannan

from Madurai, Tamil Nadu

Nov 14, 2017

Application cuupon number u[protected]

application type pan card
application name : kannan abinaya

remarks author not matched

aadhaar car name is correct

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Address: New Delhi, Delhi, 160101

Please do let me know the when i will be recieving my pan card as it is almost more then 45 day's... and i had submitted every supporting document and already paid the dues as well onlline. still i have't got any satisfactory reply every time they said the status will be updated online. please hel me as i need it on urgent basis.

********************************************************************************...⇄

boss what is the definition of short and long complaint.
If a customer saying something it does'nt make any sense for you ???

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Address: Jaipur, Rajasthan, 303702

Sir i am koshal saini going to for pan card e-mitra centre chomu teh - chomu, jaipur rajasthan apply to pan card from 24.10.2017 emitra centre receipt but not genreted pan card till date 12.11.2017.
Please urgently processed my pan card
Enclose e-mitra receipt
Thanking you
Koshal saini
Adhar no.[protected]
Application no. E[protected]
Vle id k11098409

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Sir, i applied pan card on 13/2/17. Card generated, but its not delivered, returned to mubai regional office. Coupon no : g[protected]. I complaint through agent but still i dont get my pan card. I tried so many times but problem not solved. Eight months completed, so please solve my problem. We have a urgent work.
Please send my card.
Name: betha poornima
Email:punni. [protected]@gmail.com
Mobile no: [protected]

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Address: 700059

Dear sir/ madam,
Our pancard has been returned undelivered by postal dept. Please resend it again in following address,
C/g-1/3/2, jyangra ghoshpara. P. O-jyangra. P. S-baguiati. Kol-700059

1) name - paran bagchi
Application/coupon no.: a[protected]

Aadhar no.:[protected]

2) name.: dulu bagchi

Application/coupon no.: a[protected]

Aadhar no.:[protected]

Region-eastern
Send attached file, please find the details

Please do needful.

Thank you

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D

Devki Pradeep Pujari

from Allahabad, Uttar Pradesh

Nov 13, 2017

Pan card returned undelivered... Devki PUJARI ... Pan No. AQAPD9554A... Address: 44D, Pink apartments, Nasirpur sector 1A, Dwarka Delhi 110045... I have not received mail also... Kindly send me the mail so that I can take out the soft copy of pan card...it's very urgent...

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Address: 690517

Your pan card application status
Application coupon number u[protected]
Application type for new pan card (Form 49a) as a resident indian
Applicant name robin panickasseril varghese
Status your application is withheld for processing.
Region southern region
Objection reason objection marked - [ aadhaar matched using demographic details (Partial). The application will be processed on submission of valid documentary proo ].
Back
Designed by: utiitsl

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Address: 735135

Sir i apply pancard on 20/07/2017. From 4 month my application status showing your application is with held for processing. Sir what is probable in my application. Please tell me. I want pancard urgent. My acknowledgment no u-n[protected] name anjani roy father name priyanath roy. Father name first and second is separate. My email address [protected]@gmail.com. I was sent for proof adhar card. That are valid document. Please clear my application. Thanks ok...

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Dear sir

Please note the below details
Date of incident:[protected]
Application coupon number u[protected]
Application type for new pan card (Form 49a) as a resident indian
Applicant name veeryanaik venkatesh
Status your application is withheld for processing.
Region southern region
Objection reason objection marked - [ aadhaar matched using demographic details (Partial). The application will be processed on submission of valid documentary proo ].

Regards
Venkatesh

Nov 06, 2017

Aryan Tilouthu's response one correction application no Q[protected]
same date corection but no complete pan

Nov 06, 2017

Aryan Tilouthu's response two pan card correction
application no Q[protected] Bijendra Prasad Singh
Q[protected] Radhika Raman Dwivedy

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A

Aryan Tilouthu

from Lala, Assam

Nov 7, 2017

Dear sir,
5th oct pan correction apply this is not verify
document send by post that recived
but not complete pan .
please urgent bank in pan card kyc

M

Mrcool U

from Noida, Uttar Pradesh

Nov 7, 2017

My address is not match from my aadhar card.
it is fill up wrong ( bimistake ).
and it is not match from aadhar card.
that is why i want refund.
i will again apply for pan card.
my applicant number is-N[protected]
Sir/Madam plz refund is too hurry
bcz due to pan card, lots of work whose are in the form of stop.

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Address: 641109

My on-line pan application no: n[protected] dt, 26/10/2017. I have applied on-line for a new pan vide in the ref1. Above cited i have paid rs.110/- by using my canara bank a/c reference no-jcnb[protected] after make payment, aadhaar not matched using demographic details - will not be linked with pan.

This application is being returned and will be processed, only on its re-submission by the applicant later and subject to successful biometric authentication of the applicant's aadhaar at this branch office o[censored]tiitsl.

Payment status: success
Your payment of rs.110.00/- for one pan application has been accepted subject to realization and final settlement confirmation from your banker.
Please quote reference no. Jcnb[protected] for any future correspondence.

Hence i request to refund the amount debited from my a/c of rs.110/- for the ref.1 pan application.

Nov 01, 2017

Updated by amuthavalli velusamy Application coupon number u - n[protected]
Application type for new pan card (Form 49a) as a resident indian
Applicant name kalisamy
Status your application is processed successfully
Pan [ gejpk1017q ] card dispatched through registered post vide consignment no rm[protected]in on 11/10/2017.
Region southern region but i recieved another kalisamy pan card that pan card is not mine what to do sir??? Give any suggestion to solve this problem

Nov 01, 2017

Updated by amuthavalli velusamy Application Coupon number U - N[protected]
Application Type For new PAN Card (Form 49A) as a Resident Indian
Applicant Name VALARMATHI
Status APPLICATION IS WITHHELD FOR PROCESSING DUE TO INCOMPLETE DETAILS / DOCUMENTARY PROOF. PLEASE CONTACT TO THE PAN CENTRE WHERE PAN APPLICATION SUBMITTED.

Nov 08, 2017

Updated by amuthavalli velusamy My on-line panapplication coupon number u - n[protected]
Application type for new pan card (Form 49a) as a resident indian
Applicant name thangan
Status pan application is still incomplete. Application will be processed, only on its re-submission by the applicant later and subject to successful biometric authentication of the applicant aadhaar.
Apply date 26/10/2017 what is procedure to re-submission

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Address: Chennai, Tamil Nadu

Website: Email:[email protected]

Pan application numbr U-N[protected] dt 06/10/2017

Amout paid : RS:110/=
Ref no:[protected]
name ; MURUGAN
documents submitted :1) biometric of aadhaar 2193/1193/13009 date 27/09/2017
2)passport no :J2724975 /16/08/2010
3)Aadhaar no :[protected]

Nov 04, 2017

Updated by Murugan Naganathan please issue me pan card

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Address: Hyderabad, Andhra Pradesh, 500034

My register post of pan card registered post vide consignment no rm[protected]in on 28/10/2017.
Is stuck in your post office, or uti pan office its not getting despatched to my address i request you to look into it, i request you please check where my register post is stucked, please inform me where about of my pan card

My cell number [protected]

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I applied for my pan card on august 19th
Did not receive it yet
They status given is that it's withheld for processing as my aadhar is inactive
I need it at the earliest

I have waited for two and half months

I can't wait anymore

I need you to resolve it and send it to me at the earliest

Nov 04, 2017

Updated by Irene_21 I really want to get a reply

As mentioned... I'm in a hurry

I have waited soo long already

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Address: 560094

I had applied for pan card on 8th august 2017.
Customer code : a1333703

After few days i received an objection saying aadhaar card is mandatory and they asked me to send them a scanned copy.
I did send them the scanned copy of my aadhaar card.
Again after few days i got a mail saying my pan card has been filed with the authorities.

Coupon number :[protected]

The tracking software showed application withheld for processing and the objection stated "aadhaar mandatory for indian citizens".
I had sent them the scanned copy but later also sent physical self attested copy.
It has been 3 months now and the tracker still shows "application withheld for processing".

I am in urgent need of pan card because of my work.
I hope this issue gets resolved as soon as possible.

Customer code : a1333703
Date of birth. : 02/08/1995
Coupon number :[protected]

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Address: Kolkata, West Bengal, 700028

Dear sir

I had applied to utitsl on 10th of july 2017 for pan card and paid up the necessary fees on same day, but till today after 5 month (Approx) of application i had not received my pan card as i urgently need for banking purpose

As per the claim o[censored]titsl they issue pan card within 15 working days but in my case its more than 5 months time they take and still not replying in proper manner, the phone for inquiry of pan card is not working all the time its engaged

I request you to do some action against utitsl, my details for application is as below
My name is susmita kumar
My application no is q[protected]
My father's name :-sukumar dutta
My old pan no is ajvpd3366n

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Address: Jehanabad, Bihar, 804408

Website: uti pan card

Sir,
I have not receive my pan card.
My pan card number is bjypa0575j
And coup number is[protected]
It is despatched on 25th oct 2017 consignmet number is rm[protected]in
Plz.
See it and send it as soon as
My contact number is [protected]
E mail id is [protected][protected]@gmail.com
Address = c/o-king books fida hussain road, shekhalam chak jehanabad - 804408 bihar,
Sir plz see it as soon as

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V

Vavar

from Coimbatore, Tamil Nadu

Nov 3, 2017

I have applied for a new pan card online. I have send the original documents along with supporting documents to the utiitsl chennai office.Even though registered post has been delivered, the pan tracking system shows your appilication in original is not yet received.

My application coupon No: U - N[protected]

please do the favour

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My name is vinoth kumar surname raman i applied for pan card but not delivered my address, when i tracking to pan card at application coupon number[protected] than i found status - your pan [ cykpr2186n ] card returned undelivered pl contact mumbai regional office. Then i approached chennai branch and requested for redelivery but the status was not changed till now. Plz sir send my pan card to my address on the application.

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Address: 410206

Website: Www.utiitls.com

Hello
I am mohsim musa shaikh. I have applied for csf in pan card my coupon no is[protected]. After 3 month i received pan card but their is no correction done insted of that new mistake has been made in it. I went the office more than 15 days for correction after system made correction also priniting has been done same i need my pan card to corrected with in 3 days after this mail

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Dear sir/madam,

I have applied for pancard, but now the status is withheld for processing
Application coupon number :u[protected]
Application type :for new pan card (Form 49a) as a resident indian
Applicant name :sophia alexandan
Status :your application is withheld for processing.
Region :southern region
Objection marked - [ aadhaar matched using demographic details (Partial). The application will be processed on submission of valid documentary proo ].
I kindly request to resolve the problem, please it was very urgent...
Regards
Krishnadas a

Nov 2, 2017

Complaint marked as Resolved

The provided documents (adhaar copy and voter Id copy) for application of pan card is true and faith.But now the pan card status has been with held for processing.Quick to make any solution for the dispatchment of pan card.

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Address: 533222

Website: uiitsl

Your pan card application status
Application coupon number u[protected]
Application type for new pan card (Form 49a) as a resident indian
Applicant name ganga prasad pithani
Status your application is withheld for processing.
Region southern region
Objection reason objection marked - [ aadhaar not matched using demographic details. The application will be processed, subject to successful biometric authenticati ].

Oct 28, 2017

Updated by ganga260 Your PAN Card Application Status
Application Coupon number U[protected]
Application Type For new PAN Card (Form 49A) as a Resident Indian
Applicant Name GANGA PRASAD PITHANI
Status YOUR APPLICATION IS WITHHELD FOR PROCESSING.
Region SOUTHERN REGION
Objection Reason Objection marked - [ AADHAAR not matched using Demographic details.The Application will be processed, subject to successful Biometric authenticati ].

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I

Ibrahim Farhan

from Karaikal, Puducherry

Oct 31, 2017

I received a apan card number but still i didt get my pan card delivery i applied along with my wife she recived but still i didt get it its being approx one year [ DEPPM6739Q ] please contact me via... ibu.[protected]@gmail.com

D

Delcy Arokiyaraj

from Chennai, Tamil Nadu

Nov 1, 2017

My pan application no : N[protected].
I have paid Rs.110/- through axis net banking.
Since I dont have proper documents to proceed the application I kindly request to refund my amount Rs.110/- back.

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Dear sir,
I have applied for a new pan card in the name of bandana singh which dispatched our address in july 2016. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: bandana singh
Application couponnumber: u[protected]
Date of return:29/07/2016
Mobile no: [protected]

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