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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

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Updated: Dec 29, 2025
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UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 41

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A
Amitchauhan1511
from Delhi, Delhi
Oct 4, 2017
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Address: New Delhi, Delhi, 110044

I have applied for pan card and pay all amount, after some days i received a mail that your pan [ cfqpr6776b ] card returned undelivered due to [address not proper / incomplete ] on 01/06/2016 and lying in new delhi office
While no one contacted me at the time of delivery

Please send my pan card on my address house no. 30 opposite gali no. 5 hanuman mandir road, molarband extn. Badarpur new delhi 110044 near tvs showroom

My contact no. [protected]
Oct 04, 2017
Siva Raman Rao's response
My number : [protected]
Dear sir/ madam,

pan card no. ILCPS449OH has been returned undelivered by postal dept.Please send it again and oblige.

Cupoun no.[protected]

pan card no. ILCPS449OH

Name: SIVA RAMAN
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    A
    abiprasannaa
    from Chennai, Tamil Nadu
    Oct 3, 2017
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    Address: Chennai, Tamil Nadu, 600106
    Website: www.utiitsl.com

    I've applied for pancard through utiitsl agent on 17th and got the coupon number[protected] on the same day. After 20 days i tried several times to check the status through their website, but it was showing "record not found."

    I called them (Utiitsl chennai) branch and received a status that still the application is not uploaded and pan will be delivered after 35 days only. I don't understand why it takes more than 10 days to upload an application? If its that much difficult for you to upload pan applications, then what is the point of continue the service for customers?

    On 1st sep, 2017 again i called them and insisted to get my application status. Initially they said still its not uploaded and few minutes of conversation they told application processing withheld due to some reason and given a word that they will update the online status and will process further to upload my application. Also i sent mails to them about their service.

    Today its 3rd oct 2017, still the same status is displayed on their tracking system and i tried to call them no one is picking their phone, also there is no reply for my mails.

    So i'm decided to raise my complait on this forum, please respond to this complaint.
    My pan card number ISWPS3695M has been returned undelivered i also given a written application to UTI PAN office Belapur Navi Mumbai for resending the card again in the following address.

    Adarsh Singh
    pan no - ISWPS3695M
    unit no-108, plot no 40, shilpin center
    Wadala (w) 400031
    Mumbai
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      N
      Neeraj Chhaila
      from Lucknow, Uttar Pradesh
      Oct 3, 2017
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      Please bleow the details
      Application coupan no. - u - a[protected]
      Application type - for new pan card (Form 49a) as a resident indian
      Application name - pushpa devi
      Status - your application is withheld for processing
      Region - northern region
      Objection reason - objection marked (Ao details not valid)
      Solve this problem immediatly
      Thanks regards
      Pushpa devi
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        S
        shibsankar garu
        from Kolkata, West Bengal
        Oct 2, 2017
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        Address: Purba Medinipur, West Bengal, 721453

        Uti infrastructure technology & services limited [utiitsl] — your application is withheld for processing... Plz issue as soon as possible

        1 review
        Sh shibsankar garu on oct 2, 2017 mark as resolved

        Pan card
        Application coupon number u[protected]
        Application type new 49 a in pan card details
        Applicant name prabir mondal
        Status your application is withheld for processing.
        Region eastern region
        Objection reason objection marked - [objection marked - [ uid not in master list]. ].
        * sir aadhhar is my valid documentary proof
        I am not able to do any transactions. Kindly send my pan card as soon as possible
        I am already correction my aadhhar... Plz issue my pan card
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          P
          prateek.a
          from Dharwad, Karnataka
          Oct 1, 2017
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          Address: 413002

          A pan correction request was submitted to uti around 5 august 2017. It was first rejected saying aadhaar is not accepted as proof of name (Please note their website recommends acceptance of aadhaar). There after, again the application was submitted with copies of passport and electricity bill as proof, and again the same is rejected. Currently, reason is unknown and i am unable to contact uti as all their numbers are busy.

          Please help
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            S
            sharma.jagmer
            from Ludhiana, Punjab
            Sep 28, 2017
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            Address: Ludhiana, Punjab, 141003

            I phone various time on phone no.[protected], 23211273, 23211274. But no response is taken.
            I have applied for pan cards on 17.09.2017 for making pan cards for kumari jyoti rani parjapati and mamta rani parjapati. I made payment for rs. 110/ for each pan card. The payment status was success.
            But i no reply received so far.

            Yours
            J. S. Sharma
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              S
              sharma.jagmer
              from Ludhiana, Punjab
              Sep 28, 2017
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              Address: Ludhiana, Punjab, 141003

              I have applied for pan card on 17.09.2017 for kumari jyoti rani parjapati and mamta rani parjapati vide (Payment success) payment ref. No, igacaqedw6 and igacaqfrj6.
              The amount rs. 110/- pan card fee debited in my account. The payment status is success.
              But sorry to say that till no reply receive till date and no ackn.

              M. N. [protected]
              [protected]
              My PAN Card bearing No .DVFPM3698D has been returned undelivered by postal department . Details of the Card as follows :

              First Name : NIKITA
              Middle Name : SHARAD
              Surname : MATURKAR
              Coupan No. : G[protected]

              Please resend on the same address.
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                A
                ashwini1607
                from Rampur, Himachal Pradesh
                Sep 28, 2017
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                Address: 803221

                Sir,
                I priyanka bharti had applied for a pan card through coupon no-u[protected]. Pan card no-dblpb4616q has alloted to me but it returned undeliverd from post office.
                Please make it deliver on mentioned address.
                Vill+post - pandarak
                C/o - arjun sharma (Advocate)
                Dist - patna
                Bihar-803221
                Phone no-[protected]

                Thanks & regards,
                Priyanka bharti
                Sep 18, 2017
                manish chhatbar's response
                Every time all numbers are busy -provided on site[protected]-03 also no response on [protected] and local number[protected] is always busy.

                if they dont want to attend customer why they upload their numbers??

                no any updation on my pan application since last 15 days.

                also their provided mail id not proper - mails got bounced... no response on any of contact number... we are facing unnecessary problems due to this... this is pathetic services...

                please guide further
                Every time all numbers are busy -provided on site[protected]-03 also no response on [protected] and local number[protected] is always busy.

                if they dont want to attend customer why they upload their numbers??

                no any updation on my pan application since last 15 days.
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                  A
                  azad dtp
                  from Mulki, Karnataka
                  Sep 27, 2017
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                  Address: 591217
                  Website: pancard

                  Your pan card application status
                  Application coupon number u[protected]
                  Application type for new pan card (Form 49a) as a resident indian
                  Applicant name sumayya bandulal attar
                  Status your application is withheld for processing.
                  Region southern region
                  Objection reason objection marked - [ aadhaar matched using demographic details (Partial). The application will be processed on submission of valid documentary proo ].
                  Back
                  Designed by: utiitsl
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                    A
                    Aravind Mech
                    Sep 26, 2017
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                    Address: Karaikal, Puducherry, 609602

                    Application is withheld for processing.

                    Application coupon number: u[protected]
                    Application type: for new pan card (Form 49a) as a resident indian
                    Applicant name: aravindkumar
                    Status: your application is withheld for processing.
                    Region: southern region
                    Objection reason objection marked - [ aadhaar matched using demographic detail. The application will be processed on submission of valid documentary proof of pdob ].
                    Kindly resolve this problem.

                    Yours faithfully
                    Aravind
                    Application No A[protected] looking this problem how to solve Pending for AADHAAR Biometric Authentication.ReAuthenticate at any/nearest Branch office o[censored]TIITSL.
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                      J
                      Jifran Babu
                      from Luckeesarai, Bihar
                      Sep 25, 2017
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                      Address: East Champaran, Bihar, 845434
                      Website: pan card not re-despach

                      Sir/madam,

                      Please note that pan card is returned undelivered to our mumbai office vide rud no. 5765433on 19/07/2017 which was dispatched to your communication address.

                      To re-dispatch the pan card, please forward us a request letter signed by the applicant mentioning communication address as mentioned in the application and rud no. 5765433.

                      You can send us fax or scan image of letter for doing needful at our end.
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                        N
                        Nazeemak
                        from Thiruvananthapuram, Kerala
                        Sep 25, 2017
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                        Address: Thiruvananthapuram, Kerala, 695615

                        Dear sir,
                        Kindly resolve the below problem as the status of my pan application

                        Application coupon number u[protected]

                        Status:- application is withheld for processing. Marked for objection
                        Region southern region
                        Objection reason objection marked - [ aadhaar matched using demographic details (Partial). The application will be processed on submission of valid documentary proo ]. My aadhar number is[protected]. Please reply with mailid [protected]@gmail.com or mobile: [protected]
                        My pan card application coupon number is n[protected] amount debited from my account and its not in accepted there pls re fund my amount110 transaction through my card number [protected] at 21/09/2017 please refund amount to my bank account if the application is received pls give the information or plse re fund my amount
                        Dear sir it is inform you that i am a registered user in uti and we are facing same problems more than 27 pan cards you are requested please solved my problems ...Objection Reason...Pending for AADHAAR Biometric Authentication.ReAuthenticate at any/nearest Branch office o[censored]TIITSL.
                        Application Coupon number U[protected]
                        Application Type For Change/Correction in PAN Card details

                        Objection Reason: Objection marked - [ AADHAAR matched using Demographic details.The Application will be processed on submission of valid documentary proofs (POI/PO ].

                        What i have to do, i have submited AADHAAR zerox. please help
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                          M
                          Menkato Awomi
                          from Kolkata, West Bengal
                          Sep 25, 2017
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                          Address: Kolkata, West Bengal, 700001
                          Website: www.utiitsl.com

                          Hello,

                          UTISL (UTI Infrastructure Technology & Services Limited [UTIITSL] who is receiving our PAN application on behalf of Income Tax Dept. are not carrying out their duties well.

                          In the month of May 2017 we send our PAN application #
                          U­N[protected]
                          UN[protected]
                          U­N[protected]
                          U­N[protected]
                          Q[protected]

                          We have done every single procedure they instruct us and submitted the PAN application. On receiving the Application we had no respond or status of our PAN so we keep on mailing and at last they told us to send the courier details so we sent them and after few days the marked saying forwarded to ITD. Now the status showing withheld for Processing due to non fulfillment of PAN address since 2 months, whereas the address were correctly mentioned.

                          I have been mailing them again and again and what their response is? On verification and correctness of Application we will do from our end. What the...
                          Aadhar was sent and it was filled. What else do you need?

                          Please rectify it ASAP

                          Imnachiba, Tangtimenla, Temjenlemla, Jungshi, M Tiakala
                          I have applied for new pan card in july month with application coupon no G[protected] but the same is withheld with under verification. I have applied for new pan card[protected]. Solve the problem as soon as
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                            J
                            jestin1005
                            Sep 25, 2017
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                            Hi sir/madam,

                            I have applied for pan card on aug 19, i have verified status of the application and i have got below details:

                            Application coupon number u[protected]
                            Application type for new pan card (Form 49a) as a resident indian
                            Applicant name rathinavel abinaya
                            Status your application is withheld for processing.
                            Region southern region
                            Objection reason objection marked - [ your aadhaar is not existing/not active as per uidai records. Kindly verify at the nearest uidai center for further details. ].

                            I have verified the aadhaar online its says like active only. So could you please do the needful to process the pan card.

                            Regards,
                            Jestin thomas
                            Marked for verification show this pan card status. but i want to my pan card for link aadhaar card immediately .so plz solve this problem as soon as posiblie.
                            my pan no is AQUPR2043J.AADHAAR NO[protected] . CUPON NO-U[protected]
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                              A
                              Almin Dodhiya
                              from Hyderabad, Telangana
                              Sep 22, 2017
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                              Address: 500048

                              Your pan card application status application
                              Coupon number u[protected]
                              Application type for new pan card (Form
                              49a) as a resident indian
                              Applicant name almin malik dodhiya
                              Status your application is withheld
                              For processing.
                              Region southern region
                              Objection reason objection marked
                              - [ aadhaar matched using
                              Demographic details. The
                              Application will be
                              Processed on submission of
                              Valid documentary proofs
                              (Poi/po ].
                              I have applied for pan card 1.5.2017.but ihave not received my pan card till so please issue my pan card again pan number is alloted to me is (ATGPL3027K) name, LAKSHMI
                              Hello sir,

                              we have applied for pan card and this is still not delivered on address. and when i see on portal it shows me aadhar data missmatched. please see my application and give me reply on my mail id [protected]@gmail.com

                              here is application number
                              A[protected]
                              A[protected]

                              mob no. [protected]
                              Hello sir

                              my name is vijay joshi
                              my pan number is -BKFPJ3653L
                              i am not receive my pancard
                              please sir my pancard post by my address and send (epancard) by my
                              email - [protected]@gmail.com

                              address- plot no.4 lake view resort, ryewood, lonavla 410401
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                                B
                                baskaranrbk
                                from Ayyampettai, Tamil Nadu
                                Sep 22, 2017
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                                Address: Krishnagiri, Tamil Nadu, 635101

                                I appled new pan on[protected] application number a[protected] it as objection for biometric failed after that i update my bio metric sucessfully and i get aadhaar card also still now your data not sync with uidai it show after update also same thing and i attached error screenshot and updated aadhaar card also when you people update my detail and allot pancard...
                                Sep 22, 2017
                                Updated by baskaranrbk
                                i called customer through call also they not pickup and mailed no response around 10 days also i attach proof of mail please need proper solution for this issue...

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                                  M
                                  MUHAMMED FAROOK HUSSAIN
                                  from Bengaluru, Karnataka
                                  Sep 22, 2017
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                                  Address: Alappuzha, Kerala

                                  Dear sir, i applied for pan card. My name anvarsha s. Only i have 9 digit acknowledgement number. This number is[protected]. I don't think this is correct receipt when some organisation is asked for the pan receipt. Sir please send the proper receipt in my gmail account within 1 day because next day is the last date for submitting the application. Otherwise we have not submit the application which is pan card receipt is a mandatory document. Gmail : [protected]@gmail.com or any other information you can contact me my number: [protected]. Thannks anvarsha
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                                    A
                                    arshu6020
                                    Sep 21, 2017
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                                    Address: 673639
                                    Website: www.consumercomplaints.in/new_complaint

                                    Dear sir

                                    Please note the below details
                                    Date of incident:[protected]

                                    Application coupon number
                                    U - n[protected]

                                    Application type for new pan card (Form 49a) as a resident indian

                                    Applicant name
                                    Arshad valiyapeediyakkal

                                    Status : application is withheld for processing due to incomplete details / documentary proof. Please contact to the pan centre where pan application submitted
                                    Region kerala (Southern region)

                                    I attached my passport for identity, address and date of birth (Not attached aadhar due to showing problem while applying)

                                    Please solve this issues.

                                    Regards
                                    Arshad valiyapeediyakkal
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                                      C
                                      chudals
                                      from Bengaluru, Karnataka
                                      Sep 20, 2017
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                                      Application is withheld for processing.
                                      Dear sir/madam,
                                      I had applied for pan card correction but same with held now due to the mismatch in itd data and application data. Obviously the data will mismatch because i applied to change the same details in my pan.

                                      The relevant documents to prove the same has already attached with the application. I request through this forum to kindly process my application on priority.

                                      Application coupon number u[protected]
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                                        Manasranjan Mohapatra
                                        from Ranaghat, West Bengal
                                        Sep 19, 2017
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                                        Address: Jagatsinghpur, Odisha, 754142

                                        Menu

                                        Nsdl pan status
                                        Uti pan status
                                        Status by name
                                        Application/coupon number
                                        [protected]

                                        Check status
                                        Your pan card application status
                                        Application coupon number u[protected]
                                        Application type for new pan card (Form 49a) as a resident indian
                                        Applicant name manas mahapatra
                                        Status your application is withheld for processing.
                                        Region eastern region
                                        Objection reason objection marked - [ aadhaar not matched using demographic details. The application will be processed, subject to successful biometric authenticati ].

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                                        Please cancel the below mentioned application for new pan card and refund the amount.
                                        My on-line PAN Application No: U-N[protected]
                                        Coupon number : U-N[protected]
                                        Paid 115.90 rupees through credit card
                                        I request to refund the amount to my A/c of Rs.115.90
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