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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

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Updated: Mar 19, 2026
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P
Prabhu.srb
Jul 10, 2017
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Address: 612604

Dear sir,

I have applied for a new pan card on february 2017, my application coupon number is u[protected]. Till the date i have not received the pan card and status shows "application has been marked for duplicate verification and is under clearance".

Applicant name rajendran prabhu

Region southern region

Email id : prabhu. [protected]@gmail.com
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    A
    anju hi
    from New Delhi, Delhi
    Jul 8, 2017
    Resolved
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    Resolved

    Address: Gautam Buddh Nagar, Uttar Pradesh
    Website: www.myutiitsl.com/GenericIPG/IPGResponse.do

    Against the Application Coupon number U - N[protected] I pay the Fees of New Pan Card Tran. Id- [protected] and credit Rs.110 from my account and online portal is missing or not submitted my new pan fee and he show Payment against your application is not received yet or missed out as per our records. You need to make payment using Regenerate Online option or if already paid then verify with our UTIITSL office
    Jul 12, 2017
    Complaint marked as Resolved 
    [email protected] and My no 9654562686 update my mother pan fee details online portal
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      B
      Bci BinducomputerInstitute
      from Maler Kotla, Punjab
      Jul 8, 2017
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      Address: Ludhiana, Punjab, 141010

      To,
      UTI Infrastructure Technology and Services Ltd.
      PAN Department- (2)
      Plot no.3, Sector no.11
      CBD Belapur, Navi Mumbai – 400614
      Subject: - PAN Card Resend Request
      Dear Sir,
      PAN Card Re-dispatch request vied Application No.[protected]
      Herewith we bring to your kind notice that we had applied for a new PAN Card in the name of YASEEN, LUDHIANA, which was dispatched to our correspondence address in June month. We couldn’t receive the PAN Card as our House was closed when the local Post Man reached our Home. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.
      Therefore, we requesting your resend our PAN Card to our address mentioned below as well we mentioned our details below.
      Application No:[protected]
      Coupon No:[protected]
      PAN Card No: ARUPY 0352 N
      Applicant Name: YASEEN
      Address: B-30 1469/713, SHOP N0-14, CHANDANI COMPLEX, FOCAL POINT, SHERPUR KALAN, LUDHIANA (141010)
      PUNJAB
      So, kindly resend the PAN Card to the address mentioned above.
      Thanking you
      Yours sincerely,

      YASEEN
      Jul 08, 2017
      Updated by Bci BinducomputerInstitute
      To,
      UTI Infrastructure Technology and Services Ltd.
      PAN Department- (2)
      Plot no.3, Sector no.11
      CBD Belapur, Navi Mumbai – 400614
      Subject: - PAN Card Resend Request
      Dear Sir,
      PAN Card Re-dispatch request vied Application No.[protected]
      Herewith we bring to your kind notice that we had applied for a new PAN Card in the name of YASEEN, LUDHIANA, which was dispatched to our correspondence address in June month. We couldn’t receive the PAN Card as our House was closed when the local Post Man reached our Home. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.
      Therefore, we requesting your resend our PAN Card to our address mentioned below as well we mentioned our details below.
      Application No:[protected]
      Coupon No:[protected]
      PAN Card No: ARUPY 0352 N
      Applicant Name: YASEEN
      Address: B-30 1469/713, SHOP N0-14, CHANDANI COMPLEX, FOCAL POINT, SHERPUR KALAN, LUDHIANA (141010)
      PUNJAB
      So, kindly resend the PAN Card to the address mentioned above.
      Thanking you
      Yours sincerely,

      YASEEN
      Dear sir,

      My pan card not received in my old adress
      Because of i change the house in other Address
      Name= seeta
      My pan card number is hlkps2427f

      I requested sir my pan Card post in my husband company adress

      Sbp automotive (p) ltd baba nagar near pir baba masjid talab road Sec 19 old Fafidabad, faridabad (haryana)
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        J
        jainp33
        from Agra, Uttar Pradesh
        Jul 7, 2017
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        Address: Mumbai City, Maharashtra, 1

        I sent back my pan card on 15march i. E recvd mumbai branch at 20march because which i recvd was missing of signature. But till date i didnt get back my fresh pan card or even after sending so many mails no response.. i called also so many times but every time phone is on hold.. ur delhi branch is saying we nothing do contact only urself at mumbai...
        Coupon[protected]
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          B
          bddeshmukh
          from Mumbai, Maharashtra
          Jul 7, 2017
          Resolved
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          Resolved

          Address: Pune, Maharashtra
          Website: www.utiitsl.com

          Application coupon no:u/q[protected]
          Status: "application is withheld for processing due to incomplete details / documentary proof. Please contact to the pan centre where pan application submitted."

          Submitted aadhaar alongwith request application as acceptable for proof of:
          A]id
          B]address
          C]dob
          Subsiquently, again submitted, additional documents :
          1]passport
          2]voter's
          3]driving licence
          However, the authority is adamant, not listening to any explanation. Telephones
          Continuously engaged, toll free is not attended, e-mails are not being responded.
          The situation is prevailing since 15/06/2017. Pl. Advise.
          K. B. Deshmukh
          302, shaan riviera, wanwadi-pune-411040
          [protected]
          Jul 10, 2017
          Complaint marked as Resolved 
          not initiated any step by utiitsl
          Jul 11, 2017
          Updated by bddeshmukh
          complaint not yet resolved. no any action initiated by utiitsl
          Jul 12, 2017
          Updated by bddeshmukh
          SO FOR NOT RESOLVED
          Jul 15, 2017
          Updated by bddeshmukh
          pending matter
          Jul 25, 2017
          Updated by bddeshmukh
          UNATTENDED STILL.
          My pan card application is withheld
          Please update my data my application
          No[protected]
          And cuopan. No[protected]
          Name abdul hamid malik
          Dob 09/012/1967
          Please update my pan application
          I applied new pan card my pan card is rejected so that's why I want refund my amount my application no is
          U-N[protected]
          Reference no [protected]
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            A
            ashu.abish
            from Chandigarh, Chandigarh
            Jul 7, 2017
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            Address: Haridwar, Uttarakhand, 247767

            Respected sir/mam,

            It is to request you that i had applied for a pan number on dated 23/02/2017. But i did't get my pan card till date. I have applied for a new job but i cant submit pan card in that organization. Application no./coupon no. Is u[protected].
            So i m again request to you kindly take necessary action on above subject.

            Thanks & regards
            Neetu sharma
            [protected]
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              J
              jagroop sandhu
              from Bareilly, Uttar Pradesh
              Jul 5, 2017
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              Address: 143401
              Website: Utiitsl

              Hii my name is jagroop kaur I applied for pan card in October 2016 under applicaction no u-A[protected] my pan card status on official site is successfully processed and pan card number EQNP1112G but I don't received yet.then I contact the utiitsl by email they informed me that my case could not process due to the improper image and signature I have send my proper image with signature but my pan card status not updated yet kindly update my pan card status. My email address is [protected]@gmail.com and my mobile number is [protected].kindly for further information contact me on my my email or mobile.
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                J
                James Born
                from Delhi, Delhi
                Jul 5, 2017
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                Address: Faridabad, Haryana, 121002
                Website: [email protected]

                Dear sir,

                My pan card not received in my old adress because off i had to change the house in other adress so i want to my pan immiadately
                Name= seeta
                My pan card number is hlkps2427f

                I requested sir my post in my hasband company address

                Sbp automotive (p) ltd baba nagar near pir baba masjid talab road sec 19 old fafidabad, faridabad(haryana)

                Mob no.[protected], [protected]
                Sir/Madam, This is to inform you that I have not received my pan card till now.I had issued it in 3 March. My name is Anjana mallican. (Application form no[protected], coupon no[protected] . I will be highly obliged if you kindly consider it.
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                  S
                  sjt09
                  from Agra, Uttar Pradesh
                  Jul 5, 2017
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                  Dear Sir

                  Please note the below details
                  Date of Incident:[protected]
                  Application Coupon number U[protected]
                  Application Type For new PAN Card (Form 49A) as a Resident Indian
                  Applicant Name ANITA GUPTA
                  Status YOUR APPLICATION IS WITHHELD FOR PROCESSING.
                  Region WESTERN REGION
                  Objection Reason Objection marked - [ AO Details not valid ].
                  Please solve this issues.

                  Regards
                  ANITA GUPTA
                  [protected]
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                    B
                    balaji atmakuri
                    from Pune, Maharashtra
                    Jul 4, 2017
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                    Address: 500017

                    Dear Team,

                    Please confirm what is the issue in this below Objection
                    Application Coupon number U-Q[protected]
                    Application Type For Change/Correction in PAN Card details
                    Applicant Name ATMAKURI BALA BALAJI
                    Status YOUR APPLICATION IS WITHHELD FOR PROCESSING.
                    Region SOUTHERN REGION

                    Objection reason objection marked - [ Name mismatch between ITD data and application data ].

                    Fist Name and Last Name Not Matching (As Attached In Image)
                    Please let me know the process to proceed further.
                    I have submitted my Application for correction in Pan Card on 31st May, 2017, but didn't receive pan yet. While checking the status on line, found message "Your Application is withheld for processing". I have to file ITR. Please suggest what to do.

                    Regards,

                    Kavita Kerney
                    Cell: [protected]
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                      R
                      rayudu2006
                      from Bengaluru, Karnataka
                      Jul 3, 2017
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                      Address: Chennai, Tamil Nadu, 600032
                      Website: www.myutiitsl.com

                      Hello Team,

                      I had submitted all documents to Chennai office for update of Name on my PAN card.
                      I can see below status - However no clarity on what documents are missing.
                      I kept calling their both numbers "Tel No:[protected]/[protected]" but no response

                      Application Coupon number U - Q[protected]
                      Application Type For Change/Correction in PAN Card details
                      Applicant Name VENKATA SUBBARAYUDU PANGULURI
                      Status APPLICATION IS WITHHELD FOR PROCESSING DUE TO INCOMPLETE DETAILS / DOCUMENTARY PROOF. PLEASE CONTACT TO THE PAN CENTRE WHERE PAN APPLICATION SUBMITTED.

                      Please assist in responding what documents are missing so that i can submit

                      Regards,
                      Subbu
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                        G
                        Graphicssh
                        from Daulatpur, Himachal Pradesh
                        Jul 3, 2017
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                        Address: Meerut, Uttar Pradesh, 250002
                        Website: [email protected]

                        I applied for pan card online on and also physical documents are submit by speedpost its delivered at the address (Pan pdc incharge - new delhi region
                        Uti infrastructure technology and services limited
                        Ground floor, jeevan tara building,
                        Opp. Patel chowk metro station, 5 parliament street
                        New delhi – 110001) on 19th jun 2017, but right now the status is shown as your physical documents are not yet received.
                        My application coupan no is - u-n[protected]
                        My name is - rinku singh bhati
                        Mobile no-[protected]
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                          C
                          chennasreenath
                          from Jaipur, Rajasthan
                          Jul 2, 2017
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                          Address: Mumbai City, Maharashtra, 400614
                          Website: www.utiitsl.com/UTIITSL_SITE

                          Dear sir/madam,
                          I am sreenadh i had applied for the pancard correction on 20/03/2017. Still i did not received my pancard from utiitsl department.

                          I mailed to them almost more than 10 times but i did not get any reply from utiitsl department please clarify the issue as much as possible because for correction of pancard only they are taking this much of time even though 3 months are completed.

                          Still i did not receive my pancard. Please do needful regarding this issue i am struggling a lot from lost 3 moths please resolve this issue as much as possible.

                          Thanks®ards,
                          Sreenadh
                          [protected].
                          [protected]@gmail.com.
                          Jul 01, 2017
                          Updated by chennasreenath
                          Dear Sir,
                          I am Sreenadh I had applied for the Correction of My pancard on March 24th2017 But still i did not Receive my Pancard.

                          When i am sending lots mail to the UTIITSL Department Even they will not provide the Reply to me Very Much irritated By the UTIITSL Department

                          They are Taking lots of time to Corrections also i dont know what they are doing inside the Office

                          Very Worst Experience With UTIITSL Department.

                          please provide me my Pancard As much as possible

                          Sreenadh
                          [protected]
                          [protected]@gmail.com
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                            A
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                            Address: Chennai, Tamil Nadu, 600099
                            Website: www.trackpan.utiitsl.com/PANONLINE/PANTrackerSearch;jsessionid=8F35B316DDA301950BFEDF8567D69709

                            Dear sir/mam,
                            Hi this afroz s from chennai tamilnadu i apply for pan card correction on may 15/05/2017 but till now showing on under processing awaiting for verification pending for dpr resoluton on bast one month, my application coupon number u[protected] pan card number bvnpa2047l.
                            My aadhar number *2176 correction details father name (Syed kasim. A) my name (Afroz s) and my signature also, kindly support i need very urgent basic pls pls help on this...
                            I am awaiting for your positive reply...
                            Thank you...
                            Jun 24, 2017
                            sakur bagri's response
                            post jaitaran dist pali 306302
                            Dear sir my pan cupan no.[protected] retun ho gaya hai please re dispech this pan my add.thsnkyou
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                              G
                              Ganesh Dasmale
                              from Mumbai, Maharashtra
                              Jun 29, 2017
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                              Address: Mumbai City, Maharashtra, 400614
                              Website: PAN Services

                              I have submitted an application for pan PAN Change and attached necessary documents, after 2-3 days they asked one more document on company letter head i have again submitted that documents.
                              and after 2-3 days they marked my application as withheld due to in-sufficient documents, and not mentioned any name of document.
                              Customer care lines are always busy when tried to reach on the numbers below. +[protected], 67931301, 67931302, 67931303, 67931304

                              I have also sent 4-5 mails on there customer care, mail id for enquiry, but still there is no reply for those mails.

                              I have submitted my application to below office location :-
                              PAN PDC Incharge – Mumbai region
                              UTI Infrastructure Technology And Services Limited
                              Plot No. 3, Sector 11, CBD Belapur
                              NAVI MUMBAI – 400614

                              Tel No:[protected]

                              below is my application coupen number
                              U-Q[protected]

                              and status can be checked on below link

                              http://www.trackpan.utiitsl.com/PANONLINE/PANTrackerSearch

                              Please help.
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                                S
                                sjt09
                                from Agra, Uttar Pradesh
                                Jun 29, 2017
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                                Address: 211016

                                Dear Sir

                                Please note the below details
                                Date of Incident:[protected]
                                Application Coupon number U[protected]
                                Application Type For new PAN Card (Form 49A) as a Resident Indian
                                Applicant Name ANITA GUPTA
                                Status YOUR APPLICATION IS WITHHELD FOR PROCESSING.
                                Region WESTERN REGION
                                Objection Reason Objection marked - [ AO Details not valid ].
                                Please solve this issues.

                                Regards
                                ANITA GUPTA
                                [protected]
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                                  A
                                  Aakaxh Thapa
                                  from Mohali, Punjab
                                  Jun 29, 2017
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                                  Address: Chandigarh, Punjab, 160101
                                  Website: www.utiitsl.com/UTIITSL_SITE

                                  Dear Sir/Madam,

                                  This is regarding my Pan Card that is attempted for delivery on my address. I did not receive it yet as am and none of my family members are available when the local Postman reached to our residence. So, kindly please send my pan card at below given address.

                                  Application No :[protected]
                                  Coupon No :[protected]
                                  PAN Card No : ARYPT1695B
                                  Applicant Name : Avinash Thapa S/o Shri. Rajendera Bahadur Thapa
                                  Address : 22/4 Subhash Nagar, Manimajra, Chandigarh 160101
                                  D.O.B : 12/07/1993
                                  Contact No : [protected]

                                  Thanking you...

                                  Yours sincerely,
                                  Avinash Thapa
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                                    J
                                    James Born
                                    from Delhi, Delhi
                                    Jun 28, 2017
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                                    Address: Faridabad, Haryana, 121002
                                    Website: [email protected]

                                    Dear sir,

                                    My pan card is not received in old adress

                                    Name =seeta
                                    My pan card number is hlkps2427f

                                    I requested sir my pan card post in my husband adress

                                    Sbp automotive (P) ltd baba nagar near pir baba masjid talab road old faridabad, haryana

                                    Mob no. [protected], [protected]
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                                      S
                                      Surajguhfd
                                      from Kolkata, West Bengal
                                      Jun 25, 2017
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                                      Address: Howrah, West Bengal, 711101
                                      Website: www.utiitsl.com

                                      My applications no. Is u-n[protected], reference no.-joxy[protected]. I want to cancel this pan card online application because i can't able to print out the applications form and so i had to apply for another applications. On the first attempt i had paid 107/- from oxigen wallet. Hope you will resolve my issue as 2 pan no. Is illegal for any one.
                                      Thank you...
                                      My Pan card dispatched through register post vide Consignment No: RM[protected]IN On 08/10/2016 .

                                      Till date i didn't get my Pan card. Please dispatch it again what address i have in pan card. when post man came to my home i was not available at home.
                                      Dear sir

                                      My pan card not received in old adress

                                      Name= seeta
                                      My pan card number is hlkps2427f
                                      I reqeusted sir my pan card post in this adress
                                      Sbp automotive (p)ltd baba nagar near pir baba masjid talab road old faridabad, haryana

                                      [protected], [protected]
                                      Dear Sir,
                                      My name is NIRANJAN PADHY from Odisha I have applied for a NEW PAN CARD & my Coupon No. is U - N[protected]. Now its status :-

                                      Objection marked - [ AO Details not valid, Residential address incomplete ].

                                      YOUR APPLICATION IS WITHHELD FOR PROCESSING.

                                      What to do Please tell me

                                      My mail ID is: [protected]@gmail.com
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                                        M
                                        mjunaid
                                        from Mumbai, Maharashtra
                                        Jun 23, 2017
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                                        Address: Nagpur, Maharashtra, 440002
                                        Website: www.utiitsl.com

                                        I have applied for pan card on uti online. I completed the payment successfully and submitted the documents offline. I have done e-kyc aadhaar verification. My aadhaar card is registered with the phone number. But when i checked the pan card status they said "registration failed because aadhaar is not registered with the mobile number". But my aadhaar card is registered with the valid phone number although i verified it on uidai website. They stole my money and my pan card application is failed. Please help me...
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