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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

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Updated: Mar 19, 2026

Complaints 1516

Resolved

270

Unresolved

1246

So far, so good. UTI Infrastructure Technology & Services Limited [UTIITSL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope UTI Infrastructure Technology & Services Limited [UTIITSL] will keep up the work and continue to help more customers with their concerns even better 🤝

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UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 52

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Address: Mumbai City, Maharashtra, 400614

Website: www.utiitsl.com/UTIITSL_SITE/writeToUs.do

None of the phone numbers are working. Always says ts busy. And some times some numbers gives ring and then says 'the customer is not responding to any call"for 2 weeks.
"...
For queries related to your pan application, you may contact at the following numbers:
Mumbai +[protected], 67931301, 67931302, 67931303, 67931304
Fax:[protected] email: utiitsl. [protected]@utiitsl.com
Kolkata +[protected], 22424774
Chennai +[protected], 22500183
New delhi +[protected],[protected], 23211285, 23211387
"

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Website: www.utiitsl.com/UTIITSL_SITE

From last 20-25 days the utiitsl showing the same status that my card is under printing process.
How much time they are taking.
Almost 2 n half month completed when I have processed the application.
What these people's are doing.
Really fed up of their these working speed.
I thought this online process will take short time but it's really ########..

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Address: Kolhapur, Maharashtra, 416003

Dear all,
I'm mr. L. R. Bhanushali
I have received pan card with wrong dob
When i have applied for pan card i have submitted all the documents where in on those documents correct dob was mentioned
Data entry official should be careful while entering the data.
So it's my humble request to correct dob and send corrected pan card
If you need any further information please let me know
[protected]

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Address: West Singhbhum, Jharkhand

I had generated an application for new pan card vide application no. N[protected] and also payment of rs. 107/- made thereof. But tracking status has been shown "no record found". Thereafter i generated an another application and submitted utiisl site.

In this connection i had informed the utiisl all e-mail address, such as mumbai, kolkata, chennei enclosed with copy of aadhar card, bank receipt, and new generated application but no action has been taken by them.

However, you are requested to kindly look into the matter and arrange to make my new pan card for which i shall be highly obliged to you.

L. V. Rao

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A

Aman Kukreti

from Gorakhpur, Uttar Pradesh

Jun 5, 2017

I am apply new pan card I am check pan card status seen processing successfully but I am not received

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Address: Ghaziabad, Uttar Pradesh, 201204

To, date:-03/06/2017
The manager,
Uti

Sub:- issuing of (Pan card)
R/sir,
I have applied for a pan card which was sent by you to me. But due to
Postal department’s mistake it was undeliverd to me. Hereby you are requested to sent the
Pancard again to my address kindly do the need full

You faithfully
Name:- rajeev arora (Pnr no:-cfdpa6111e)
Mobile :- [protected]
Email add:- [protected]@gmail.com
Address:- 11/320 guru nanak pura
Gali no-1 modinagar
Distt:- ghaziabad (U. P) 201204

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C

chaluvaraju c

from Bengaluru, Karnataka

Jun 5, 2017

Helo sir
my pancard not recived on mr home address,

my pan card nomber is - HIWPS0618R.

please sir my pancard post by my address.
Anitha kumari s d/o shivanna
3rd cross main road
ashokapurm mysuru 570001
mob [protected]

A

Anirudh Agni

from Raia, Goa

Jun 6, 2017

Dear sir/madam

My pan card returned undelivered
Pan alloted is ADOPF2611F
Acknowledgement no is
N [protected]
Name on card RICHARD FERNANDES

CONTACT NO [protected]

Kindly resend me my pan card .

Thank you .

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Address: 496118

My pan card is successfully generated by uti. My pan card number is - bfypv8601q, my name is - ankur vijay and my email address - [protected]@gmail.com

I have not received my e-pan card on my email address. My email address is registered my on pan application. Kindly sent me e-pan card on my email address.

"thanks"

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Address: Bangalore, Karnataka, 560032

Hey,

Pan no, bhqpn3671n has been dispatched on 22nd may, 2017 and it's 2nd june, 2017 and i still haven't received it. I have not got any consignment number nor have i received a confirmation on the same. I would request you to please look into the same. And provide me with details as soon as possible because like everyone else, i need it for really important work.

Thank you.

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Y

yoge1989

from Delhi, Delhi

Jun 5, 2017

My Pan card no is CZOPD3822Q (Asha Devi) is returned to undelivered, so i request to you plz send us the pan card again on this address Sangam vihar, Dabur talab near shamshan gate, loni ghaziabad, up-201102

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Address: Ghaziabad, Uttar Pradesh, 201001

Website: uti

Dear/ sir/ madam,

I have submitted my application for pan card in jan 2017 but till date i found sataus on uti traking webside its under verificatin

What is the reason

I have also submitted my heand writing application again with realted documents as aadhar card and matric class certificate as a proof

Id and address and dob
My uti coupan no is - u[protected]
Name :- vasundhara
Dob:[protected]

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Address: Rohtak, Haryana, 124001

Website: www.utiitsl.com/UTIITSL_SITE/pan

I had applied for new PAN card for my wife dated Feb 17, 2017 and paid the fees using net banking amount of Rs 107 and submitted the relevant documents using speed post and it was delivered latest by Feb 20, 2017. I had verified from the postal department regarding the same as well.

My application number is U-N[protected].

I try to contact them on the following numbers as follows:-
+[protected],[protected], 23211285, 23211387
First of all I am not able to connect to above numbers, secondly if by chance phone ringing then none picked the call, thirdly if by chance the call connected, then they say that your application will be processed in next 15-20 days.

I drooped them an email for the same, but there is no positive feedback from them.

Thanks & Regards
Vikas

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Address: 490006

Website: www.utiitsl.com

Please generate my pan card no. Soon as possible

I have appliedfor pan card on 2 may 2017 but not yet generated.

Application type for new pan card (Form 49a) as a resident indian

Applicant name - sanoj aknes edward

Apllication coupon no.- a[protected]

Status - your application is withheld for processing.

Region western region

Objection reason - objection marked - [ ao details not valid ].

Its my ao deails as mentioned below :-

Ao details - area code - bpl
Ao type. - w
Range code -87
Ao no. - 2

I have to give pan card no. For my job and salary.

Please generate my pan card no. Soon as possible

Thanks & regards,
E. Sanoj aknes
Bhilai, chhattisgarh

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Address: 600002

Website: THEPANCARD.COM

I applied for a new pan card through thepancard.com on 29 april 2017
While checking my status through utiitsl by a application coupon no.[protected].

More than 1 week has been passed that my status is showing that pan card is alloted sucessfully and card is under printing

So please update me regarding my pan card
My mobile no. Is [protected]

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Address: 620006

Website: Google

I applied a fresh PAN card. I received that the Name from the PAN and Adhar did not match. Hence I sent the proof for my name. Today I received a sms from your office that fresh PAN card to me dispactched on 23rd May. Till date I have not received it. Hence verify that. I did not received any intimation from Post Office or courier office about the receipt of this letter. Hence verify that.
PAN No. AAWPS6782K
R.SABAPATHY

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Address: Nashik, Maharashtra, 422003

Dear sir,
My name is muhammad fareed muhammad sageer quraishi and my pan card could not be received as postal department sent back the pan card even without making any attempt to deliver hence it is requested to send the pan card again.
Application coupon number u –[protected]

Application type for new pan card (Form 49a) as a resident indian

Applicant name muhammad fareed muhammad sageer
Quraishi

Status your pan [ aaxpq0593m ] card returned
Undelivered please contact mumbai regional office.

Region western region

Muhammad fareed muhammad sageer quraishi
Token no. U –[protected]
Address:- wadhavane enterprises, plot no. 8 new shahi marg road,
Near mahsoba mandir, kebdiban, tapowan, panchwati, nashik.
Contact: [protected]/[protected]
Email:- [protected]@gmail.com
Thanking you
Yours sincerely,
Muhammad fareed md.
Sageer quraishi

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Address: Bharatpur, Rajasthan, 321022

Website: good

Status - your application is withheld for processing

Region - northern region

Objection reason - objection marked -[ apllicant's representative's name/tittle not valid]
Kiosk code: k10552086, devendra kumar, kaman bharatpur,
Mob.-[protected] plz solve sir request you, please hurry them, very much request you custumer prresser
Application no.- e[protected], e[protected], e[protected], e00007255,
E[protected], e[protected], e[protected], e[protected], e[protected] plz. Solve

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Address: 803202

Dear, sir
I am submitted a pan_card foam and my pan_card doesn't come in 4month please tell me sir what i can doo, that my pan_card come to my home_ and i am submitted a everything right then why this kind of problems create..
Acknowledgement. No.[protected]
(2) acknowledgement. No.[protected].
Sir please iinform me when my pan card dispatch. Please inform me_!
My email address is. [protected]@gmail.com

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Address: New Delhi, Delhi, 110007

Dear sir,

Ref: ihmp [protected]

I applied online from uti site for change request in name spelling of my name. I have already paid rs. 107 (As asked by the site) online. Hard copy of the application form along with aadhaar card has been sent to -

Uti infrastructure technology and services limited,
1/28 sunlight building,
Asaf ali road,
New delhi-110002

I am also attaching herewith scan image of my old pancard in which name was mis-spelt - "dhirander kumar pandey" while actual name is "dhirender kumar pandey". For support of this i am sending herewith aadhar card (No.[protected]. May please rectify my name in the pancard.

Application number - - q[protected]

I am attaching herewith the following documents for support-
1- aadhaar card copy
2- old pan card copy

Regards
Dhirender kumar pandey
[protected]

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Address: 173024

Hi,
I applied for change in particulars in my pan card on 20/04/2017, its been more then a month, but till date i haven't received my pan card. My online application number is u-q[protected]. Kindly let me know how much time it will take to get the pan card. I sent my application to:
Pan pdc incharge new
Delhi region
Uti infrastructure technology and services limited
1/28 sunlight building, asaf ali road,
New delhi 110002
Tel no:[protected]/[protected]

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Address: Latehar, Jharkhand, 829207

Sir, i am sujit kumar my pran card no. Is[protected] showing in my various documents bu till date pran card not yet received by me. Hence a new pran card may kindly be issued against my pran card no. And same may please be provided the following address i. E. Sujit kumar, a/214 bn, crpf, dalda factory, latehar, jharkhand, pin code 829207. Thanking your sir.

Aug 6, 2021

Complaint marked as Resolved

May 30, 2017

fattygirl's response Very difficult to get the details over phone in CHENNAI UTIITSL ALWAYS ENGAGED OR
RINGING NO RESPONSE

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F

fattygirl

from Chennai, Tamil Nadu

May 31, 2017

Pan CARD HUF applied for individual
Wrongly mentioned title 'm/s' with held for more than a month.
Please change the title and allot me
Individual HUF pan card.

GOVINDARAJ MURUGAVEL HUF
KARTA

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jun 5, 2017

Dear Sujit Kumar,

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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Address: 400614

Website: www.utiitsl.com

Dear sir,

Sub-re delivery pan card to my home address

I asha devi, this is my pan no - dctpd0316l and coupon no[protected]. It, s return back from my home due to i shift from another house which i do not know.

There by, i request you to send my pan card again as on addresses of ramnagar colony, near maa sharda mandir, chas, bokaro steel city, pin-827013 as soon as possible, and my contact no-[protected], [protected]

Thanks
Asha devi
Add - ram nagar colony
Near maa sharda mandir
Chas, bokaro steel city
Pin-827013
Jharkhand
Mobile - [protected], [protected]

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Address: Kaithal, Haryana, 136027

Website: www.trackpan.utiitsl.com

Sir, i have been allotted a unique coupon number[protected] to track your pan card status by utiitsl, when i check for status
Utiitsl is showing :
Your application is processed successfully
Pan [ cbips0335k ] card dispatched through registered post vide consignment no rm[protected]in on 25/01/2017
But when i try to track consignment the status is invalid please help me to find

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