Vishal Mega Mart Complaints & Reviews

Following are my complaint details

1. One staff calling another staff but non of them listening properly
2. Senior staff or managers is not taken a proper steps to a resolved issues. like if the card swiping machine is not working then no one is caring and try to resolve
3. Billing staff is not maintaining proper queue rule for billing, they are taking items for billing from different ways and who is standing in a queue waiting for a long time.

Hi. Today I visited VMM branch, Arya nagar Sitapur where I asked cashier to redeem
Loyalty bonus by shopping of rupees 950 but he denied and told that minimum shopping must be for Rs. 1500 for such redemption. Due to such behavior I came back without any shopping. Same was followed by other customers too. If it is correct It must be given in message. Instead of it dealing and cooperation of employees of such branch is not good which may be dangerous for such a reputed company.

Hi
Myself Mukesh Kumar from Hisar and this is to inform you that, I visit today at your hisar store . The ventilation and the Air conditioner was off and I asked to the staff about this, your staff told me that I am not an electrician talk to my senior manager, I asked him to call the manager, he said that go and search yourself. This is not my job . I search your manager than told him all the matter he said that I can’t do any thing . ‘’Jo h Yahi h bus, apko lena h to lo ‘’
Now please be responsible and take a action or I have to raise this complaint to Consumer court.

My contact no. Is [protected]
My email ID is [protected]@yahoo.com

When i purchased from Vishal mega Mart (bhagalpur) of Rs. 445 i asked for reedem my loyalty points but cashier said i[censored] want yo reedem then u have to purchase above Rs. 1500 but there is no terms and conditions mentioned like this

I bought a jeans form dubagga store and that jeans is discoloured at some areas i havent noticed bcoz i bought it at night and then i went out of station yesterday i went at their store and asked for exchange but they are denying..i have a proper bill and tag on the product..which type of behaviour is this towards ur customer..

Fan is not working it's on guarantee period

Today[protected], I was at vishal mega mart, pilibhit(u.p.)262001, weather was too hot, and unfortunately AC are not in working, due to this customers were facing too much problem while they were shoping, bitter experience while this was my first visit here.

I have purchased tandem sound bar from vishal meghamart which is not working now... Proudct number is [protected]... Contact number is [protected] please resolve the problem

I had bought an Iron press from your Vishal Mega Mart Saharanpur which is not working right now, Iron Press Serial No. H19-30641.
Even after many attempts, your customer care number is not getting the complaint registered. Please improve your customer care related service.

I am the regular customer of vishal mart having my mobile No.[protected]. On 11st August 2021, I received a message from you stating a bonus of Rs.250/- has been added to my loyalty account with validity upto 15th Aug 2021. On 15th Aug 2021 I purchased stores worth Rs.1843/- vide Bill No.[protected] dated 15th Aug 21. There was a problem in the system as result I was taken to another system and amount debited. Mr. Rakesh Kumar was Billing clerk. I was in believe that the bill was after redeeming the loyalty amount. Since my spec was not available, I could not check bill. Besides I was billed Rs.460/- for 01 KG Full broom tea as against your add published in The Times of India dated 15 Aug 2021 for Rs.425/-.
Yesterday I met Mr. Dhirender, mart incharge with above grievances, but refused to entertain being date elapsed for redeeming the amount while accpeting mistake on the part of bill clerk.
Sir, it is breach of faith and I feel I was cheated by staff of Vishal Mart. Kindly look into the matter at the earliest.

I had bought baby walker on 31 st July..n very next day my grandfather died n I went to Bangalore didn't use that walker for a day too ..after I returned I opened it n there was damage n there was. No screws too.so I decided to return but due to weekend lockdown Saturday n Sunday will be holiday so I didn't return it but yesterday that is 16th of August I went but they didn't not accept saying your bill has expired ...this is so so bad I don't no I need exchange or refund or I'll will raise complaint

I have had a very bad experience as a customer of a Kalna vishal mega mart Some of the employees here are very abusive with the customers which has happened to me too. As a customer, I don't expect any employee to misbehave with customers.

I shop some dresses from Vishal mega Mart civil lines Roorkee, the billing Line is so Long and when I go for billing they say that the barcode missing from the dress and they don't revolve the issue after long wait in que and the behaviour of the staff is rude and not costumer supported.

I ship in Vishal Mega Mart Roorkee for some clothes but the billing counter line is too long and staff not attend the customer properly and the behaviour of the staff is not good and they show the other price and add different Price in billing. Its not be so professional and not be good behavior

Dear sir...
Aaj maine kuch shoping ki Vishal mega Mart se jisme 800 rs ka bill extra add kiya hua hai gate pr guard ka kaam hota hai bill se product ko check karana pr guard ne koi item bill se match nahi kiya or hume jane diya humne ghr aakr samaan check kiya to usme 2 item 299 ke extra jude hue hain. Maine aakr call ki to no. Bhi switch off hai..sir please thoda dhyan dijiye
Baki m kl jakar poora samaan fir se check karaunga...

Everytime i visit Vishal mega Mart in Aligarh naurangabad

AC never work. They say they complaint for more than a month but I see it's more than a year the AC never work. Also their emergency exit is physically locked. Suppose any fire accident happen then what they will do. Even their fire extinguisher are expired

Client no - [protected]

Complaint: the bowls of HOME FINERY dinner set I bought a month ago have there outermost layer coming out in pieces and is developing cracks.

Desirable resolution: either an exchange of bowls or refund

Hi Team,

Please to inform you that, on 11th of August'21 i have received msg like Rs. 250 added to my loyalty wallet. I have visited Kadapa, Andhra Pradesh, store on 14th of August, when I ask redeem my wallet balance staff said that my balance is showing Rs.170 only. Why there is miss match happend and staff doesn't have proper knowledge. This is not a fair service from Vishal mart.

Please look into this issue and resolve it asap.

Thanks,
Seshagiri Gali
[protected]

Today we visit vishal mega mart shatabdipuram, Govindpuram Ghaziabad.
We were looking for bed sheets, suddenly one Staff girl comes so close us, we said please maintain social distancing due covid 19.
But that girl starts misbehaving with us. She said you should stay at home, do not come here. Start souting with my wife.
I never go again vishal mega mart Govindpuram.

प्रिय सर जैसा कि आपका उत्तर प्रदेश के पीलीभीत जनपद में अभी अभी नया मार्ट खुला हुआ है जिसमे मेरी पत्नी द्वारा कल दिनांक 13 अगस्त को कुछ कपड़ों की खरीददारी की गई थी जिसमे एक कपड़ा कटा हुआ निकल गया जो कि उसके सुबह यानी आज 14 अगस्त को मै साथ में जाकर बदलवाने गया था महोदय मुझे पत्नी जी को छोड़ कर किसी अन्य जगह जाना था आवश्यक कार्य हेतु जल्दी मै भूलवश मैंने अपनी मोटर साइकिल थोड़ी सी लाइन के बाहर खड़ी जिस पर आपके स्टाफ के द्वारा मेरे बार बार समझाने पर भी नहीं माने और मुझे बहुत बेइज्जत किया गया महोदय निवेदन यह है कि क्या ऐसा व्यव्हार सही है आप मॉल के सीसीटीवी कैमरा चेक कर सकते है