VLCC Complaints & Reviews

Hi, i'm complain about this all things happen future it might finisg of vlcc. First thing is management in nugegoda branch. She don't know how to give her service to clients. Shouting at workers in front of clients equipment are not cleaned. Good works already resign coz of law management. Heat belts are not heating. Firming machine not working. Staff are so busy and over worked. So customers are wasteing their time. So many good staff leave already and so many clients now going to move from here.

Preet vihar center manager minakshi's altitude towards clients is not nice. No staff is there in vlcc dress and lower working staff who give therapies to clients is not properly trained and educated they advice to client their own personl services like massage and their charges for home and in centers they are talking about their incentives to clients. Apart from this no one is there on reception to recieve the client they make groups in rooms and chat togher no one tk cr of clients updates. They change appointments according to their covinience.

My wife enrolled for vlcc slimming course in december 2018 through their dwarka branch and we took the bajaj emi option.in the next quarter due to an unfortunate incident, the centre was closed and we were given the only option to visit another branch (Approx. 12-15kms) to continue availing the services. We expressed our limitation due to travel time involved and since then we have been fighting for a refund. Overcall they agreed to adjust the pending amount of 28000/- against beauty services and also agreed to provide complementary services of rs5000/-, but the team has not responded over the mail. We tried calling them and chasing them over the call and mail respectively but all in vain. We are looking for a full refund along with compensation for delay and harassment.

This is akanksha agrawal and i took laser hair reduction sessions in vlcc indiranagar, bangalore. My package contains 8 + 2 (Complimentary sessions), full body and half face. During these difficult times, i came back to my hometown which is in ranchi. And i contacted vlcc indiranagar to transfer my sessions to vlcc kanke :
1. It’s been more than a week that i have been calling them (Vlcc indiranagar) and they are not responding to my calls always (Rather create miscommunication) neither they are giving any dates by when my sessions will be transferred. Later they told me that, they have send the details to the person named - llyod. He has initiated the process but this will take some time (Around a month) so they will arrange one session for a time being, by the time all sessions will get transferred. (Which is expected by end of sep)
3. Moreover, they are making excuses that complimentary sessions won’t get transferred, but i could avail them anytime i come to bangalore, which was again not communicated to me earlier while i took the package. I understood that and asked them to keep those complimentary sessions with them and if in case i visits bangalore in march 2021, i’ll avail atleast one of my complimentary session.
4. Today, that is 7th sep, 2020, got a call from vlcc, indiranagar, that my package couldn't be transferred to kanke road. (Being only a franchise and not a centre).

I feel cheated. They are not answering to my e-mails

I got my hairs globally coloured on 25th of August at VLCC Sambalpur, Odisha. Before 25th for the last 3 days I had been continuously instructing the desk operators to colour my hair in a darker shade and not very light blonde hairs. I already had coloured hairs but since my hairs were last coloured 1 1/2 years ago I decided to go for global hair colour again. Vlcc I believed was a trusted name but the results turned out to be completely different. Despite of instructing since 3 days for a dark shade ie close to brown they coloured my hair into the lightest yellowish blonde hairs. When I saw the results and complained immediately they were not ready to accept their mistake and argued continuously for 1 hours ( already they kept me sitting there since 10:45-3:30, made me skip my lunch)
Next day when we went back there, none of them were ready to accept their mistake even after an argument of 1 hour. The stylist that did my hair, did the job extremely unskilledfuly. My haircut is spoiled and the colour looks horrible. Each strand of hair has a different colour (some are darker, some are very light) and the overall colour is exactly what I didn’t want. They’re continuously forcing us to get the upper hairs ( near scalp) coloured dark by the same hair dresser. I won’t be able to do that, after what he had done to my hair. Since Tuesday I’m not meeting anyone neither stepping out at all . This hair colour and cut has traumatised me a level that I wear a scarf throughout the entire day. For haircut, my hairs will regrow and I’ll get it done but what about hair colour? I request you to refund the sum that we’ve paid excluding the product charge if you wish. Kindly refund so that I can get it re coloured in some other place.
Also, they’ve said they’ll contact someone from outside to re do the hairs but there’ve been no response since last 2 days. I may attach the picture if you respond to it . Please help.​

Your two centres i.e. In vikhroli powai where i had take 6 sessions of laser treatment with approximately 45000rs and the other center i.e. In andheri east Mahakali Caves there i took 25000 rs worth family card and 10000 for chemical peels now both the centers are closed i suppose nobody answers the call i dales the Chembur branch they said they can't do the service in their centers asked me to contact Andheri east branch only i even asked for the number she said Google it.. Nobody answered the calls.. So i contacted bandra west branch there the lady told me i can't avail service there also she said she will ask chembur center she took my number and nobody called.. What am i suppose to do when u guys wanted me to enroll for the services u guys used to call so many times and now when i have paid the amount this is how u treat.. I want my refund.. Don't want to continue any further.

Hi kindly check as took sliming session at Vlcc gurgon Center no response from them as want to switch my Center to Kolkata kindly rply

So I am from varanasi and I went to Vlcc wellness center in gandginagar colomy Varanasi for my acne treatment. They analysed ma skin and said that I have dandruff and this is due to dandruf[censored]r acnes are coming so they prepared a package of 45, 706 amount on 27july 2020 and said my acne will be cured. I started my session for treatment from 1july 2020. There was no effect of the treatment on ma face and no visible results of the treatment and its been 1 month of the treatment, instead my face became more worse and more acne started to come out. They took another 20, 000 for some vodoo peel but no effect. I discontinued my treatment as it showed no results and went to claim my money back but they denies to do so. I am attaching the receipt which i paid online from phonep app. I want all my money back ie 65706 as they cheated on me very badly and also worsen my face condition.i hope to seek help from you .

I tried reaching out to the customer care of vlcc but since i was unable to so writing this as a request to kindly approve my kyc which is send of my pf account . Uan number is[protected]
abhishek pandey
mob:[protected]
[protected]@yahoo.Com

Https://www.consumercomplaints.in/vlcc-sexual-harassment-c2079242

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Good afternoon, my self subhashree, come from odisha, bbsr. I had concern my face for treatment under ur company, but not any development on my face and face many problem regar payment

Dear sir / madam,

I have registered for two services (hair service and facial service) in VLCC Bhubaneswar Patia in February 2020, but now I don't want to continue that service and I want to cancel it. For that a huge amount loan is disbursed from Axis bank debit card every month and EMI is deducted from my savings account (Rs4945.97 & Rs3629.01) without taking any service. From April 2020, I did not take services and asked for a refund. During this Covid19 situation, it’s a risk to continue with the services. So, I have requested to refund. I tried calling VLCC customer care, they are talking but not resolving any issues. I reached out over call to the branch, but they are not responding my queries. They are only asking to talk to manager. But the manager is not reachable ever. Moreover, VLCC team is saying that my validity period will be completed, and I won't be able to take the services. My money will be gone. How is it possible to go to VLCC and take up the services during this Covid19 situation?

Kindly resolve my problem as soon as possible.

Good mng 🙏 myself subhashree come from khordha, I was treatment my face under vlcc bbsr branch, Odisha .I am heartly say that no. Development has yet on my face, please close my loan amount and I want to back up my money, becoz I am student and suffer many problems,

Hi

I have opted for weight loss program with vlcc kandivali branch mumbai in march 20, however due to lockdown i never got enrolled and it july still the situation is not under control atleast in kandiwali. Also am facing issue salary wise i am only sole earner and my father is having high level asthma which makes it immposible for currently to go for this course hence am asking for refund but they are not responding. Pooja is center head this is her number [protected] email kandivali. [protected]@vlccwellness.com and i had paid 59000 i want refund kindly help to get the refund.

Https://www.consumercomplaints.in/vlcc-sexual-harassment-c2079242

Respected team,

Above mentioned url is not removed by vlcc company.
After my request since 2 years continuesly I am requesting to complainant and company to remove the post which is harrassing me mentaly. They have posted my photograph without my permission which is against law also.

Please remove this post.

Hi, i am continususly going to vlcc hrbr for more than two year and waste my time and money. No services are uptomark. After treatment i got more pimples and not satisfied with any services. I pay more than one lakh but not get anything. I want my money back plus compensation for time and travelling. They promised all problms are solved within 6 months. But nothing happens. Everytime there staff changes.

This complaint is showing resolved but it is not resolved till now.

I asked for a transfer of my vlcc laser services to other branch, but vlcc is not helping me in doing so though i called to customer care and the branch that i opted for lasrer services.

I went for a head to toe package at vlcc which is for 1599 rupees inclusive of tax but when I was paying amount the person said taxes are extra and took 300 extra from me but the total bill amount is 1599 in the e-bill

I have booked 2 facial from vlccc himyat nagar branch but there saying we have not received it

I have not used any benefit of this vlcc family card. I just want my refund back.

I want my money back.