VLCC Complaints & Reviews

Address: VLCC Health Services, Adya Diagnostics Haridwar, 249403

Paid rs 18000/=on 22nd may 2019 for the services but vlcc closed haridwar center without offering any services inspite of taking full payment. Made several representations and asked for refund but vlcc did not respond. Received two telephonic calls from them. They informed that haridwar center would start soon. First informed that the center would start by november 2018 first week thereafter informed that haridwar center would start again by first week of january 2019 but now may 2019 has come and no response from company. Filed complaint with grahak jago website on 6th may 2019 vide grievance registration no 1301352 and company informed them that the customer is taken care of but the company has given false response. They have not yet provided the services and i have sent them the mail asking them to refund my amount but the company has not responded. Grahak jago website says that i should now approach consumer forum.
Kindly help in getting my refund and adequate compensation. Renu rawat [protected] [protected]
[protected]@gmail.com

Nov 11, 2019

Complaint marked as Resolved

VLCC customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

VLCC Customer Care's response Dear Renu,

Thank you for bringing it to our notice. We have highlighted your concern to our team. Request you to kindly bear with us in the interim.

Regards,
Team VLCC

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M

misha shukla

from Mumbai, Maharashtra

Sep 24, 2019

I have taken a hair spa package of 5900 but their centre has closed so i m not able to take services nor they r refunding the amount, if their salon centre is closed so they shud refund the client amount

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Address: Vlcc andheri east, Mumbai City, Maharashtra

I had got an appointment for hair cut and they had informed me that it was worth rs. 499/-. Accordingly i visited vlcc andheri east salon. After the service provided they charged rs. 699/-. This was not only misguiding but also overcharging a service which was waste of money. There were more customers then the appointments. If that's how you people are earning then well me must think twice before obtaining any of your services. I would like a refund of rs. 200/- for overcharging.

VLCC customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

VLCC Customer Care's response Dear Keya Raval,

Please accept our sincere apology and thank you for bringing this into our notice. Please share your contact details with us, our representative will get in touch with you and provide you the best available solution to resolve your issue at the earliest possible.

Regards,
Team VLCC

Oct 11, 2019

Updated by KeyaRaval Contact detail
Keya Raval -[protected]

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K

KeyaRaval

from Mumbai, Maharashtra

Oct 11, 2019

My contact detail is [protected]

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Address: Hyderabad, Telangana

Hi i recently got kerafusion keratin treatment done at vlcc. I went there seeing thier ad on facebook & instagram which stated that treatment costs 4599/- for any length of hair but they charged me 9440/- (Inc taxes) for that & didnt even issued a bill. I hope i get the refund. Thier ads are misleading which quote one price & charge different price.

Nov 11, 2019

Complaint marked as Resolved

VLCC customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

VLCC Customer Care's response Dear,

Please accept our sincere apology and thank you for bringing this into our notice. Please share your contact details with us, our representative will get in touch with you and provide you the best available solution to resolve your issue at the earliest possible.

Regards,
Team VLCC

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I had taken a package of laser bikini from aundh branch pune vlcc about nine months back i was due for posting that time but still those guys convinced me to take package since that package was transferable. I am not posted in navi mumbai, it's been fo six months here now. I've been requesting vlcc aundh people to transfer my package but nothing has been done till now. Must have made fifty calls atleast here and there to get my package transferred. But all in vain. Can anyone help here?

Nov 18, 2019

Complaint marked as Resolved

VLCC customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

VLCC Customer Care's response Dear Leena,

Please accept our sincere apology and thank you for bringing this into our notice. Please share your contact details with us, our representative will get in touch with you and provide you the best available solution to resolve your issue at the earliest possible.

Regards,
Team VLCC

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Address: Aund VlCC, Pune, Maharashtra

Ithe aund branch is charging rates differently and more than the company rates the staff applies rate according to their own thought. I was offered innova root touch up at rs 899 /-including taxes the staff dr gunwale charged me rs1499 /-saying that these are their branch rates. I again inquiring with vlcc customercare and confirm the rate which was rs 899 so the aund branch cheated and extracted more money and put me to ecconomical loss

Nov 12, 2019

Complaint marked as Resolved

VLCC customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

VLCC Customer Care's response Dear Anita,

Please accept our sincere apology and thank you for bringing this into our notice. Please share your contact details with us, our representative will get in touch with you and provide you the best available solution to resolve your issue at the earliest possible.

Regards,
Team VLCC

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Address: Mumbai City, Maharashtra, 400079

Hi

Due to health issue i need to withdraw and cancel the package of weight loss program. We email and call everyday last 45 days. But no response. Everyday he/she just told me ok i check, forward, inform my team to you etc. Please it's request help me i am totally help less.

Vlcc team member not support to me. When i call no one take responsibility to sort issue just pass way from one person to other. One of his member mr. Akash told me your amount refund on 16 aug 2019 but till date.

Vlcc just sale it's package, he/she not care customers.

After see all my medical reports of mri, hospital file she/he are time pass.

Due to medical ground we safer form lot of issue

VLCC customer support has been notified about the posted complaint.

Sep 08, 2019

Updated by SANGEETA Y YADAV Bounce charges

You must check and refund me with my charges amount.

[07/09, 12:37 p.m.] Suraj: Your IDBI Bk A/c NN61046 debited Rs 590.00 Det: Dirdb RTN CHG 0. A/c Bal(sub to chq realisation) Rs 839.65 as of 05 SEP 12:07 hrs.
[07/09, 12:38 p.m.] Suraj: Your IDBI Bk A/c NN61046 debited Rs 590.00 Det: Dirdb RTN CHG 0. A/c Bal(sub to chq realisation) Rs 249.65 as of 07 SEP 12:28 hrs.

Dear team all message i continusly email to VLCC but till date no reply accept one email of confirmation of mail received of auto generate by his systems. Now I totally hope less because every day I call and his team reply this time aapk number hai hamare pass bhir BHI aapk call received Kar rahi hai. It means it's team totally ignore me and my problem due to his package
Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: sangeet74 <[protected]@gmail.com>
Date: 07/09/2019 9:40 a.m. (GMT+05:30)
To: Wecare <[protected]@vlccwellness.com>
Cc: powai.[protected]@vlccwellness.com
Subject: Re: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

Not reply and no action any
24 hrs completed

Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: sangeet74 <[protected]@gmail.com>
Date: 05/09/2019 11:54 p.m. (GMT+05:30)
To: Wecare <[protected]@vlccwellness.com>
Cc: powai.[protected]@vlccwellness.com
Subject: Re: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

Ok your team not take any action and every day a new person and one new word ok i check, forward, inform, etc told me I request last 45 days in way of call and email but respons was Zero.

Ok if your organisation not refund and cancel the package than ok just give me in written statement with signature at your letter head if any thing happen in My health your organisation are totally take responsibility. Same letter I give to my doctor and my family.

Reply within 24 hrs with return email, after this I go to police complaints because in case of medical ground 3 file of hospital, MRI report of Brian ( head) file the complaints against VLCC.

Fyi

SANGEETA
Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: sangeet74 <[protected]@gmail.com>
Date: 02/09/2019 3:27 p.m. (GMT+05:30)
To: Wecare <[protected]@vlccwellness.com>
Cc: powai.[protected]@vlccwellness.com
Subject: Re: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

Take action otherwise more than 30 days I email and call for more than 1.1/2 months but no action. Only time pass your team member.

After this I not compelet to Vlcc

Sangeeta

Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: sangeet74 <[protected]@gmail.com>
Date: 31/08/2019 8:59 p.m. (GMT+05:30)
To: Wecare <[protected]@vlccwellness.com>
Cc: powai.[protected]@vlccwellness.com
Subject: Re: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

Pls do before 2 sept' 2019

Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: sangeet74 <[protected]@gmail.com>
Date: 22/08/2019 9:08 a.m. (GMT+05:30)
To: Wecare <[protected]@vlccwellness.com>
Subject: Re: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

Your team told me on 16 Aug 19 your work done but today 22. 08.19 still pending.

Please reply

Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: sangeet74 <[protected]@gmail.com>
Date: 19/08/2019 11:01 p.m. (GMT+05:30)
To: Wecare <[protected]@vlccwellness.com>
Subject: Re: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

Pls give me your feed back i wait your reply still.

SANGEETA

Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: sangeet74 <[protected]@gmail.com>
Date: 17/08/2019 10:51 a.m. (GMT+05:30)
To: Wecare <[protected]@vlccwellness.com>
Subject: Re: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

My self sangeeta yadav, i take package of 5kg+abhyangsm+5kizzi, but due to health issue we want to withdraw the package.

Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: Wecare <[protected]@vlccwellness.com>
Date: 17/08/2019 10:31 a.m. (GMT+05:30)
To: sangeet74 <[protected]@gmail.com>
Subject: Re: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

Dear Customer,

Greetings from VLCC!

Thank you for contacting us. This is to acknowledge your email.



You can avail any of the options mentioned below.

•     continue with the unexecuted programme.

•     Avail the Gift Voucher worth the unexecuted package amount.

•     Transfer the unexecuted programme to Beauty Services / available Products of choice.

•     Transfer the unexecuted programme to a Friend / Relative

Please let us know the option that your willing to take so that we may accordingly inform the Regional team and proceed. The above proposal is subject to your confirmation on the same.

looking forward for your positive response.

Best Regards,

Team VLCC

From: sangeet74 <[protected]@gmail.com>
Sent: Tuesday, August 13, 2019 01:50 PM
To: Wecare
Cc: contact
Subject: Fwd: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

Dear Team,

I continue email and call but till date my problem not sort out. you not refund and withdraw package given by you. Just give me written letter with your letter head and authority signature after taking your therapy and PACKAGE if any issue of my health you and Vlcc are responsible. Than we continue, otherwise you must inform me what I can do within 24 hrs. I am not able to continue your package under my health issue.

Your are reputed organisation but your response are not like a good service industries. We work I service industries and our first duties to take Care Customer

Thanks
SANGEETA
[protected]
[protected]

Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: sangeet74 <[protected]@gmail.com>
Date: 10/08/2019 8:08 p.m. (GMT+05:30)
To: powai.[protected]@vlccwellness.com
Subject: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

Dear Team,

Please reply.

Thanks
SANGEETA

Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: sangeet74 <[protected]@gmail.com>
Date: 08/08/2019 9:41 a.m. (GMT+05:30)
To: powai.[protected]@vlccwellness.com
Subject: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

I hope today my work done

Thanks

Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: sangeet74 <[protected]@gmail.com>
Date: 05/08/2019 10:27 p.m. (GMT+05:30)
To: powai.[protected]@vlccwellness.com
Subject: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

Please do as urgent it's request

Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: sangeet74 <[protected]@gmail.com>
Date: 31/07/2019 8:13 p.m. (GMT+05:30)
To: powai.[protected]@vlccwellness.com
Subject: FOR PACKAGE WITHDRAWAL PURPOSE.

To,
VLCC.

Dear Madam/Sir,

My self sangeeta yadav, i take package of 5kg+abhyangsm+5kizzi, but due to health issue we want to withdraw the package.

Dear team I hope you are understand my problem & help me to withdraw the package.

This time I need to take Care my health.

Sorry for inconvenience.

It's my request please help me. And do as urgent please.

Thanks,
SANGEETA

Sent from my Samsung Galaxy smartphone.

Sep 08, 2019

Updated by SANGEETA Y YADAV If any one work on my emai and complaints he/she reply by emai and call me. From last more than 50 days I was received only 2 person and this ledy not sort my issue.

Please help me because now Bajaj deduct bounce charge of against emi return charges. This time sir I pay my medical fees, care my health ya I paid charges.

I totally unhappy with respons and behaviour of Vlcc team. He/she just cheat customers

Sangeeta

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Address: VLCC VIDYANAGAR, Anand, Gujarat, 388121

Dear sirs
I have taken multiple packages at vlcc vidyanagar. As i am planning to move from here i asked for refund of some of the packages for which i haven’t taken a single sitting. The owner of vlcc vidyanagar has declined to pay for the packages.
Moreover all the good staff has left the parkour as they have not been paid salaries for months. Owing to this the services at the parlor had been getting poor.
As i want my money back i would request you to help me resolve it.
Anjali bajaj

Nov 17, 2019

Complaint marked as Resolved

VLCC customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

VLCC Customer Care's response Dear,

Please accept our sincere apology and thank you for bringing this into our notice. Please share your contact details with us, our representative will get in touch with you and provide you the best available solution to resolve your issue at the earliest possible.

Regards,
Team VLCC

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Address: Bandra, Mumbai City, Maharashtra, 400050

Hi,

I am compelled to write in to you for the subscription that i had taken from vlcc for weight loss program worth inr 60174/-.

At the time of enrolling i was promised that i will be refunded the subscription amount in full in case the services are not satisfactory or if i chose to not continue further.

However the services are substandard and haven't yielded any results as promised. Only 2 service availed, a spot on & herbal massage of the 60174/- package.
I am now relocating to dubai as i am transferred by my employer. Due to the aforementioned unavoidable circumstance i would not be able to continue the subscription any further.

I have put in a request for refund to vlcc 10 days back i was told it has been referred to accounts team and they will initiate the refund, komal (Manager bandra vlcc) promised the issue will be resolved in 2 days but now 4 days have passed and there is no response from the center to my pleas. After repeated efforts today i was informed that refund is not possible, i shall have to forfeit the balance amount by taking some expensive services which again wont yield any result as per my past experience. My experience post the refund request has been so horrifying that words wont do justice to the ordeal that i have been made to face by the vlcc personnel. My experience with call center personnel too has been equally cold. I'm very disappointed that a brand like vlcc has mastered the art of extorting money in braid daylight from its innocent customers.

Let me assure you that i shall not step back in taking a legal course if the subscription amount is not refunded in the next three working days, i shall fight it till i get the refund, please be informed that i shall also seek compensation for the substandard services, inconvenience, mental harassment and time value of money if the needful is not done within the timeline mention above, and a compensation for my travel to dubai, incase i have to defer my flight to dubai due to no resolution to the issue i have mentioned.

I am appalled at the core service you provide and the extremely insolent and rude personnel at your end.

Kindly also be informed that i shall not be responsible for the consequences, if the needful is not done within stipulated time period or else if i am compelled to visit the center.

I hope you will not take it lightly and diligently initiate and ensure my refund by 3rd of september 2019.

Any extremely appalled customer.
Shafiya sayyed
+91 [protected]

VLCC customer support has been notified about the posted complaint.

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Address: Vikas nagar sector 4/471, Lucknow, Uttar Pradesh, 226022

Manicure complete in 10 min. Nd unwanted charge apply by your center..
Service is too bad.. What the [censored] type of service for vlcc kapoorthala vlcc is the best for her name or her service but today vlcc kapoorthala centre cheated with me nd whenever vlcc is not recognize my queenie or i have a money back for this service either i'm gone to consumers forum lucknow.
Regards. With adv. Shrishty gupta

Nov 13, 2019

Complaint marked as Resolved

VLCC customer support has been notified about the posted complaint.

Aug 30, 2019

Updated by Shrishty Gupta Manicure complete in 10 min. ND unwanted charge apply by your center..
Service is too bad..
Those services which I m not taking
but it is included in the invoice of Vlcc..
Nail polish is not removed from my nail but manicure complete.. Scrub is not used but manicure complete..
I paid amount by card.. They charge more amount from my card ND bill made less amount
What the ### type of Service for Vlcc Kapoorthala Vlcc is THE BEST for her name or her service but today Vlcc Kapoorthala centre cheated with me ND whenever Vlcc is not recognize my Queenie or I have a money back for this service either i'm gone to consumers FORUM Lucknow.
Regards. With adv. Shrishty Gupta

Verified Support

Oct 11, 2019

VLCC Customer Care's response Dear Shrishty,

Please accept our sincere apology and thank you for bringing this into our notice. Please share your contact details with us, our representative will get in touch with you and provide you the best available solution to resolve your issue at the earliest possible.

Regards,
Team VLCC

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Address: 411030

I'm very disappointed that a brand like vlcc only cares for coverting customers and extorting money without caring for the customers. I enrolled myself at the bhandarkar road branch pune. At the time of talking you the lady manisha i cleared explained that i had a medical history as much as i wasn't currently in any medication and was given a lot of jazz when i clearly expressed my interest in arm and tummy tucks and was sold 5 kg weight loss, 5 body therapies and 5 3d arms. Initially i was quoted 50k for the package when i said i wasn't going to be able to take that coz of the price she kept insisting i go for finance which i refused so she gave he the sane package for 35k. Those is absolute fraud. After enrolling and taking two sessions i was informed that i had to meet the doctor as she was adamant at seeing my reports after listening to my medical history. After meeting the doctor i was informed that i wasnt medically for to take the weight loss sessions as it involves passing the current through the body to aid weight loss. I'm really upset now coz i have paid a lot of money without even knowing if i was medically fit to be enrolled. After a discussion with manisha started she raising her voice while talking to me and stayed denying most part if our conversation and then the doctor was called as she is available only on 2 days for an hour and a half. Very very disappointed and cheated, will never reccomend vlcc to anyone. Need some action taken against her. All she cares is a conversion without checking the customers safety

VLCC customer support has been notified about the posted complaint.

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P

payal.agar

from Amritsar, Punjab

Sep 3, 2019

I have subscribed for laser facial hair treatment. 7 sittings have already been done but there has been no reduction in hair volume. In fact it has worsened as in due to razor applied the new hair that comes is thicker and in areas where I had no hair before. I am really disappointed and worried.

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Address: 48 JAI DEV PARK EAST PUNJABI BAGH, 110026

I brought this product along with a
Vlcc lovable lips cheery from more mega store kirti nagar. They both were so pathetic. I got rashes on all over my skin and lips. It's been a month, i have spent more than 3 thousand rupees still not recovering. I don't know vlcc has such a good reputation but bringing these cheap quality product at this level is so disappointing for me.

VLCC customer support has been notified about the posted complaint.

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Address: Sangvi Arcade, 1st floor, Parihar chowk, above planet fashion, Aundh, Pune 411067, Pune, Maharashtra, 411067

I am 27year old female, i paid more than 1lac for 4 juvederm fillers. However vlcc aundh center did not care to understand my requirement and did the opposite to by requirement, made my face look puffed and instead of decreasing the asymmetry further worsened it. My concern was minimum nasolabial folds which at my age could have been easily resolved by 1filler. However just to make a big sale, they suggested me 4 hyaluronic acid fillers and unnecessarily injected it on on my cheek bones which were already very elevated and sharp. Thereafter they injected it on places saying to correct asymmetry where there was no asymmetry. They messed up my face and made it asymmetric. Now they are not ready to listen to my problem.

Playing with someone’s face is no fun!!!

Need complete refund and dissolving this filler.

They are not returning my calls.

Please help!

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Address: Tower1 502 blue ridge, hinjewadi phase1 Pune, 411057

I am 27year old female, i paid almost 1lac for 4 juvederm fillers. However vlcc did not care to understand my requirement and did the opposite to by requirement, made my face look puffed and instead of decreasing the asymmetry further worsened it. My concern was minimum nasolabel folds which at my age could have been easily resolved by 1filler. However just to make a big sale, they suggested me 4 hylaronic acid fillers and unnecessarily injected in on my cheek bones which were already very elevated and sharp. Thereafter they injected it on places saying to correct asymmetry while they just further worsened it. Now they are not ready to listen to my problem.

Playing with someone’s face is no fun!!!

Need complete refund and dissolving this filler.

They are not returning my calls.

Please help!

VLCC customer support has been notified about the posted complaint.

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Address: 122004

Complaint in aug 2019

This is in continuation to my previous complaint, my under eye darkness and pigmentation has not cured even a bit.
Post this complaint, vlcc gave 1-2 peel sessions but as usual that also didnt work.

Earlier there was dr vibha who is on maternity break and post that no one from vlcc no one bothered to contact me to provide the services.

They were expecting that i might have forgotton to avail my paid sessions.

I have been in touch with ms pallavi in vlcc good earth city center, gurgaon branch lately but everytime i had to contact her.

From last 2-3 months there is complete silence from vlcc outlet. No one has contacted me at all.

Since things didnt work out and it didnt cure my pigmentation + under eye dark circles - kindly return my money of rs 40000.

Regards
Vijay chaudhary
[protected]

—
Complaint in dec 2018
I visited vlcc center sector 23 gurgaon in lately and consulted the dermatologist for the pigmentation on my face and dark circles under eye.
I was recommended to take 6 sessions of peeling for the face and 6 sessions of peeling for dark circles under the eye.
I paid rs 40000/- for these sessions. After all 6 sessions of peeling for the face pigmentation – there is hardly any difference.
I still have the same pigmentation and it becomes worse when i spend some time in sunlight.

I was assured by the dermatologist that it will be cured in 6 sessions of peelings but it has not. Since it has not cured, i was asked to get prp at an extra payment.
The amount which i paid for trial basis? If it was not effective, then why i was assured that it will cure pigmentation?
Till the time i didn’t make the payment, there was continuous follow up and once i made the payment, there is no one to ask as what happened and whether treatment was effective or not.
I am really dissatisfied and annoyed with a brand like vlcc as it seems they are not bothered to cure but to cut our pockets with lucrative promises.

Can i speak to the owner of this company as i want to ask why i was charged so high and results are zero?

Vijay chaudhary - [protected]

VLCC customer support has been notified about the posted complaint.

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Address: Janak puri, New Delhi, Delhi, 110058

Hi
The complaint is for janak puri branch.
I have got my family card from this branch in the month of march and got my services in april and may and 14th may i left for australia, which the staff was well aware of.
I came back yesterday and got my appointment today, and the staff told me that my card has exceeded the limit of it's usage and i will have to pay them extra.
Keeping my records, i talleyed my card entries with a register they maintain.
They have made fake entries by themselves which i pointed out. After my discussion they agreed that it was by mistake and staff themselves have come the entries in the register.
That's what ms. Rajni working their told me.
Which was hard to believe because if the staff is going till this extent to meet the targets, it's difficult for any customer to track such duplicate entries.
I got my services done today and for a simple blow dry, they charged me 450.
When i asked them to show me the price list, ms. Rajni and other staff girls standing at the reception claimed that they made a mistake as none of them remember the price of blow dry and claim of working there for more last 10 years.
For my medium hair length i was charged for long length price which i did not bother to argue as it was clear how they are generating the revenue for that branch.
I just left the salon disappointed.
I would not recommend this salon to anyone as they lead to poor level of customer satisfaction with cheating approach. They were littertly making the changes in register in front of me. Thats their records of service. No invoice is sent after service. And they never show the price sheet infront of you.
I was ignoring it all the time that they speak different price for same service i go to them and share 0ne stupid reason that the prices have been updated and we are yet to receive the revised sheet in print. Today i checked their system and they were caught straight away for lying. The behaviour of entire staff is as if the customer never asks them for price and create a drama of charging high because of some changes done, they are happy charging even rs.100 extra for every service.
The management never shares the price card and later they dont share the invoice doesnt matter how many times you ask them.
This salon is a no no recommendation who anyone who thinks they are spending their hard earned money at an authentic salon.

VLCC customer support has been notified about the posted complaint.

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Address: Rajendra Point, 2nd, Mahatma Gandhi Rd, Agra, Uttar Pradesh 282002, Agra, Uttar Pradesh, 282002

I am completely dissatisfied with the kind of service provided at the vlcc rajendra point agra centre. I have opted for a beard shaping through laser hair reduction and have paid the entire amount. My last laser session had to be suspended since i was met with severe cuts on my neck on account of dismal shaving by a substandard technician. Despite the poor quality service, i was charged for the shaving (235 rupees). Moreover, i can see no visible change in my growth after three sittings now. The first service was provided by a doctor while the subsequent services have been provided by a non-professional technician, who has no knowledge of the frequency of the laser to be used or the instrument. This is playing with the health of the costumers and can result in serious complications including skin cancer. I have had a swelling on my ears after my last laser session. I feel cheated at the service i am provided with and i urge for an immediate refund of my money or else i would have to take the matter legally.
I will no longer engage in any further laser sessions and would not settle for anything less than a full refund.

VLCC customer support has been notified about the posted complaint.

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Address: Vlcc, Ranjit Avenue ,amritsar, 143001

This is regarding laser hair removal treatment for underarms and upper lips. I went to Vlcc health care in ranjit Avenue, Amritsar in April 2019 for getting the above treatment. I have paid RS 16000 upfront for the treatment. The first sitting went well and my hair growth too started late around 30th day. But for my second sitting appointment I was told that they don’t have machine as it has gone to Jalandhar centre. Upon my consistent follow up, I was told that it will take another 15 days for
Machine to come back. They finally got some machine and told me to come for the sitting on 15june 2019. After the laser, the hair growth started next day onwards. I told them and I was asked to come on 19th June 2019 again. The same thing happened, they did the laser and growth started next day. After coming back from my vacation, I contacted them again and they did another hair laser in 1st week of July with very high intensity shot. They kept on saying that we will not be considering my visits. I Did not get any benefit of laser treatment and waited for a month at least to get another. Then again same thing happened and they told me that try at least for last time now. Again on 25th July, I was given another laser treatment but no effect. If they had proper machine, it burns the follicules and definitely hair growth comes back after few days, not overnight. Now I have been advised to do waxing and then they will do another laser next month, which puts this treatment to start again from scratch. Please help in getting the refund back for the time and money wasted on this treatment for which you have kept the dummy machines to fool the customer .

There are two reason which made the overall experience very bad:
1. Non availability of machine for a month of May/ June.
2. From second sitting onwards which was in June 2019, the results were not positive and kept on telling me to come again and again.

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Address: Mohali, Mohali, Punjab, 160059

I used vlcc anti tan skin lightning facewash. I used it almost one week. After every wash, itichinh started on my face. Now also acne on my face after using this product. There is also dullness on my skin after using this. It absorve all moisture of my skin and now my skin is looking rough. No glow on my face. This product has very poor quality. It is very bad. I want action regarding this. Thank you

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preetiagg

from Gurgaon, Haryana

Aug 19, 2019

I m preeti aggarwal my no is [protected] i hve taken package before 15 days till now i hve nt got any appointment and they say our laser machine have some defects i want to refund my amount

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Address: Kolkata, West Bengal, 700017

I, rohan roy choudhury, a member of vlcc, 33, shakespeare sarani, kolkata would like to bring into your knowledge that the gym in the said centre is deteriorating in its standards. Today, on the 30th of july 2019, i was a witness to a very sad and unfortunate incident that took place at the said premises where a female client was threatened and barred from entering the premises of the centre by the manager namely mrs. Anupama gowli and her staff members who posed to be accomplices of a crime. The manager and her accomplices threatened to be beat up the client if she tried to enter the premises. If such acts of adversities are meted out to a female client, then where is the security of other clients including both male and female? I am not used to see such heinous acts meted out to females ever and this has really disturbed my mindset. Is this what vlcc has come down to? Heckling and threatening clients? Am i secured at vlcc? Numerous questions are haunting me at the moment regarding the goodwill of vlcc. Moreover, this email is also to bring into your notice that the machines and equipments are not at all looked after for their upkeep and maintenance. I, as a member and a well wisher brought this issue into the notice of the manager, mrs. Anupama gowli who seems to pay no heed whatsoever to our complaints. She turns a deaf ears to our complaints by simply passing the buck to her gym employees and states that vlcc doesn't allocate any funds in the maintenance of the gym. She even goes to the extent of telling us to leave the gym as she won't upgrade the gym, no matter what. Is this how a manager of vlcc behaves with their clients? The equipments inside the gym such as the dumbbells and the weight plates are always strewn around inside the gym which has resulted in their breakage. These broken equipments haven't been replaced by the management despite notifying them about it. This causes accidents in the gym every now and then. If these are not looked into at the earliest, then i am afraid to say a fatal accident is inevitable which would tarnish the image of a brand like that of vlcc. I am sure it will earn vlcc a bad name.
I request you to kindly pay a visit at the centre and look for yourself the deplorable state of the gym.
I kindly request you to take necessary actions against such activity to avert any fatality.

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Address: 33,Shakespeare Sarani, Opp Rani Birla College, Kolkata, West Bengal, 700017

I, sarnasree saha a member of vlcc shakespeare sarani kolkata would like to bring into your notice that i was threatened at the vlcc shakespeare sarani premises by the manager mrs. Anupama gowli and the staff members namely, manju, lopamudra ghoshdashtidar and around 20 others on 30th july 2019. I was threatened to not enter the premises of the centre or else i would be beaten up by the management and their staff following a trivial matter of lowering the volume of the music being played in the gym the previous day. Later on, as i reached the centre and tried entering the premises i was warned by other clients who were leaving the centre to not enter the gym as the management was hatching a plot to beat me up. As a women, i felt very unsafe where my modesty could be outraged. There were other clients who witnessed such an inhumane and disgraceful act of plotting against me. My question to the concerned authority is that where is the security of a woman? Doesn't vlcc look after the security and modesty of a woman? Is vlcc nurturing criminals like mrs. Anupama gowli and her accomplices? I appeal to the concerned authority to take stern actions against the people involved and provide me with justice or else i would have to lodge an fir at the local police station against the whole of vlcc and drag them to court where i am sure that justice would be meted out to me.
Hoping to be favoured by your kind consideration.

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Tenzing Tsomu

from Bhubaneshwar, Odisha

Jul 30, 2019

On 16th of July I tried to order multiple items on through Myntra online app but due to network issue my order didn’t get placed and my money of total Rs22885 was deducted from my account, and when I complaint about these to Myntra customer champione they said that they have refunded me the money and within7 to 10 days it will reflect on my account but today is 31st of July and the money is still not deposited in my account Myntra customer care are just postponing my date by telling me wait for 24 hours.. I am telling this Myntra is the real cheat my order was not even placed and they have deducted my money from my account and now not even returning back...so guys don’t ever shop from this aap they are real cheaters..

VLCC Complaints & Reviews

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laser hair removal

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degrading vlcc management in kolkata

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compelled to lodge fir against vlcc

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