VLCC Complaints & Reviews

Medame nameste, i am srinivasan ravikumar age 58 residing chennai. I am a client for last9 months. I have taken many services at vlcc, morethan cost abt.5 to 6 lacs. They done well. But i need more services to update my dermo and slim. I retd. From govt. Service as a sr. Pharmacist last apr.2019. I need a privilege membership card vlcc. Against past value of availed services. I took meso prb dermo roll cool sculpting botox filler thread now fixed for hair transplant etc. Thank you.

As eairler so many times put the complaints in this consumer portal against vlcc welness and beauty center, ashok marg, c-scheme, jaipur rajasthan. But till date no any robert or communication done with me. This is totally avoidance of their customers. Now i am govind finally going to put my case in consumer court with in 2or 3 days against revert my amount approx of rs 3, 00, 000 / three lac rupees

Regard
Dr. Ranjana narania
W/o kamal kurdia
[protected]

The worst ever service i got from jp nagar 2nd phase vlcc center is laser hair reduction service.
I opted for this service in august 2018, till now sessions are not completed. Every time when i asked for slot they gave a slot which was not convenient to me.. Still i could manage my calendar and agreed to their slots. But almost everytime they postponed my sessions in last minute. They have cancelled 4-6 sessions saying machine is under repair. If i am late for 10 mins they told session cancelled but they used to make me wait for 30-60 mins when i was going on time.
Yesterday 17th feb 2020, my appointment was at 6.30 pm, i went to the vlcc centre at 6.15 pm and informed that i have some other work, i have to finish up this quickly (For face it takes max 15 mins) but even after 6.50 pm the lady who was supposed to do laser session didn't even come out. Though her colleagues tried to call her she didn't respond. I informed mr. Jagadeesh who initially adviced me to take this service, i asked him to cancel all my sessions and walked out of the vlcc centre. Later she called n started saying don't get angry, mam.. Pls come back. I have paid the complete amount for laser service and also paid for body polishing service. Both the sevices are not completed yet. They just take us and our money for granted. There is no respect for customers..

In december'18, my wife kiranpreet kaur ([protected]/[protected]) enrolled for a slimming package at your dwarka centre (Sector-11 branch). She opted for 59000/- package, wherein ~80000/- worth services were offered.

In the 1st quarter of 2019, the same center caught fire and we were given the option to continue to avail the services at your janak puri branch, which practically not possible for her as one-way travel takes 45mns. We enquired and their local team (Dwarka centre) informed us that vlcc is in the process of finalizing another location and dwarka centre shall be operational in a few months.

We waited for 6 months but we didn't get any update/information/timeline on dwarka centre and ironically when your call center was contacted they also had no clue. Later in november/december'19, nidhi called us to inform that dwarka centre shall be operational by mid/later part of jan'20. She also mentioned that we shall be compensated (By additional services) for the delay.

Again, in jan'20 i called their call center and to our surprise, the executive had no clue and rather taking up the matter internally requested us to send mail to them. We wrote them on 23rd jan and got revert that somebody will contact us to resolve the matter.

We have been chasing them since then but no response.

Request if anybody can look into the matter and resolve this at the earliest.

Sarabjit singh
[protected]

I am a client of vlcc my name is mahesh
I need to get in contact with any of the branch manager from sheikh zayed road.

Earlier i was in touch with mr ali. I had requested him to transfer my file to banglore vlcc as i was going back for good due to recession.

Mr ali also confirmed that its been taken care and i got an email from banglore vlcc manager that he has got transfer information. He asked me to come and start my session. But unfortunatly after 26 yrs i was going back, so i could not start immediatly. After settling down when i approched them they are unable to trace my file. Can any one please help in finding my information.

I am not getting proper response from india. See below my email details which l have communicated with mr ali...

Need your support..

Weight loss package
Mahesh madhu package no:pk1700031 dated 04/04/2016 invoice no: pr1700031.
Priya mahesh package no:pk1700032 dated 04/04/2016 invoice no: pr1700030.

Eks purity and vitality
She has taken both 5 session + 5 session + 5 mezo @ 6000/- dhs

In that she have already taken mezo 5 session and purity may be 2 to 3 session but the end result is not effective. She is still loosing hairs. Let us know balance amount which is outstanding so that we will utilize to some other hair or skin treatment.

Please get back to us asap on this?

I had enrolled for a upto 5kg weight loss treatment with 5 tummy and 5 side shaping in vlcc kokata salt lake branch. The worth of the package is 18567. On the very first day i had paid 3567 amount to enroll for the course. The did not pay any receipt inspite of making us wait for an hour. I had my zero session on the very next day. Next day upon arriving i was asked to pay the remaining amount. I did not have my credit-card with me hence could not start my installment for 3months. Inspite of giving a prior amount of 3567 i was denied any type of service and was asked to return with my card. I could not arrive the following day due to my health issues. The staff there named debashree called me to ask me to pay the amount that very day though i would not start my sessions before a fort night.
They are very money minded and don't take into consideration the client's requirement.

I had taken a hifu package with indirangr vlcc in bangalore. And i have seen the worst possible way of doing a treatment. My whole face got spoilt. These people are complete unprofessional and cheats. They did a combination of hi fu with rejuuve which burnt my face and chin. These people should be sued as they are handling customers carelessly and they dont care about a customers problems.

It's very sad that vlcc has been cheating people with fake promises.
I paid 15000 for laser treatment and they convinced me to convert it into full package worth rs50000 with fake promises.
I have been struggling to get appointment. If any how I get appointment they usually cancel it out.
Even they don't have qualified professionals.
Every time I needed to visit again for the poor service.
When we complaint about poor services at vlcc center, they start behaving so unprofessionally.
I contacted vlcc customer care but still they haven't taken any action.
Vlcc seems completely fake and my money is completely stuck.

I had booked an appointment at vashi vlcc, i had taken a package which was promised to me on call that it is available, after going for to the parlour they deny that there is no such package apparently, then i was suggested another package, i took that.
When i was almost done with all my service i was left with 2, for one of the services which would take around half an hour or more, i myself said i would do it on the next day but for the other service which would have hardly taken 10 mins they denied that no can do it, as the staff was leaving and also more than half of the staff had already left. When i checked online their closing time was 9pm and the staff was leaving by 8.15 itself. I have attached a bill payment message as a proof of timing the staff was leaving and i had not option but to leave making the full payment and leaving with incomplete service.

I am writing this complaint on behalf of my sister for refund my advance which she paid for bridal make up, but the service which is committed by your center is not provided and she denied the package.
After that i have lots of discussion with your centre head vaishali nagar jaipur for refund of my money but still problem in not resolved,

I book bridal make up package for my sister on her marriage before 3 years, and for the same total quotation is approx 25000 rs and for the same she paid rs 2000 in advance.

At the time of starting the package they change the time regularly which was not meet as per our requirement. After some time they deny for the service.

After some time, i visit vaishali nagar jaipur center for the service or product or refund of amount then they deny for the same.
And every time they response come after two days or three days, we need to take permission from senior authority.

But still, my problem is not resolved, every time they give some new excuses.

Now i need my money back only. My contact number is [protected]

Sir/madam,
I have got my hair coloured and highlighted but the colour used is not of my choice and the highlighted area is also not looking good at all. The price which i paid is too much high and the colour used is of low quality. I was shown different colour in the sample but i got totally different colour. The total price of colour and facial was told 9500 but i from my package of 23600/- it was deducted 11800/- without informing me. I m very much disappointed and want my money of full package and get my hair colour changed at the earliest.
Else i will have to go to consumer forum.
Regards
Shagufta anjum

One day after a facial i had a few breakouts which i thought was normal. But the next morning i woke up with a shock that half of my face was full of small acne-like things. Probably, they used an expired product or some harsh chemical on my skin. It was my 4th service in vlcc silchar. Very bad experience. I had to go see a doctor. Never going back there.

I had booked the vlcc on 04/08/2019 for my marriage which is on 16 feb 2020 for bridal makeup.in dec i took only one pre bridal facial from vlcc. Now i received a call from vlcc that we are shifting our branch on another place that'why we can not provide you the service further. So i demand for a refund. They gave me only 9843 rs against my booked amount 17700 rs. My client id is clmc/20/[protected]. I want my fuller amount becoz they denied for services at the end movement. If you will not refund my full amount, i will sue in a consumer court against fraud.

Vlcc ashok marg, jaipur wellness center gave us assuring to reduce the weight along with the body shapping without any side effect as well as fat will not be revert back in body. As accordingly i have used this service of coolscupling for my wife to reduce the body weight and shape correction.in this context, the false commitment given by the said vlcc center and the services of coolscupling was not up to the mark and not given positive response with this service. The body weight revert back in the body after a couple of week and part of the body on which the cool slipping was applied that skin was totally in dark color. I and my wife is totally dissatisfied and not happy with. So i didn't't wish to continue this services for my wife and i just want to my money back as their vlcc staff committed their services but could not be fulfill the commitment. So our payment for this services with amount for the same was taken around rs. 3, 00, 000 /-.

Worst hair cut experience, halved my hair volume. Will neither recommended nor ever have a hair cut in any vlcc ever.
Please do not let anyone be your hair stylist.
I know nothing can be done now, but have to wait.

Also extremely ridiculous and unfair that i have you type three hundred and fifty characters to get visbility for a genuine complaint.

J have taken a package from vlcc of 80000 rs. They ssured me dat ilm get the results after three month the dermatologist assisted me left office i was continously following with them they (Vlcc allahabad) said she is on leave we are arrangin someone else. Thn in 2019 agai a consultant joined after lot of followup ive got the assurance that the fault is from our end will definitely give you the results he said u need tk follow so. E other treatment and the result was zero somehow he too was trandferred or left agai a new cknsultant came nd saying the treatment which u r taking was not right we wiln give u something else but u have tk pay some other package the same amount whicb u have paid earlier.
I addition to this wants to bring ur kind knowledge that they use an expired product on my face.
The quite handsone amount is left on my earlier package i n asking for the details they are continouly telling me we wilk arrange a call back bt a usual i never rec a call back fron their side.

This is happened twice with me in janak puri branch. I have my vlcc family card and whenever i want service it's not available. Its disgusted your services are lousy, slow and totally derailed from path. Repute of your company at stake because i will not recommend anyone for vlcc. I will not at all renew my card. Totally unprofessional atitude. We bought your privilege guest compliments offer card. Whenever i call them for appointment they directly said we are busy choose another day or time. I believe that this response is unfair because we are your customer and we paid u in advance. We are 3 person who bought your these cards. If your employees doesn't attend your clients nicely. Otherwise this salon should be shut down. I would like a written statement explaining your company's position and what you will do about my complaint. You may reply to me at this email or call me at my

I am writing this e-mail on behalf of my sister (Nishi sharma) as she has logged a complaint on 9th december’19 regarding the concern of misbehaving and wrong services provided by the vlcc allahabad team, but till now didn’t have any call and any e-mail response on the same. We can’t expect this kind of response from the reputed company like vlcc. She had booked an air-brush bridal make-up at your allahabad centre for 5th december’19 where your expert ms. Nidhi and her assistant attended her for make-over but they didn’t given the service as per the package which we have booked, though when my sister about the package services she (Ms. Nidhi) start screaming on her even after some argument unexpectedly she pulled her hairs badly while doing hairstyle. She pulled the hairs so badly that my sister started crying but she didn’t stopped the pulling the hairs, and didn’t provided the services according to the package.

Today i visited for peel therapy for which i paid rs.14500 and when i asked the doctor for details of the therapy she got offended and started shouting unnecessarily. Even all the other staff members were just standing there & listening those harsh words and doing nothing. I will appeal please look at the cctv footage and listen to that incident. I assure you i was not using any abusive or harsh words. Please look into this matter and let me know because that was my 1st experience with vlcc and that was horrible. Name of the doctor is mrs. Dariwal. I believe in this international brand but that particular incident ruined my whole day and also the vlcc experience.

Thank you
Ca neeraj rai

I have been taking vlcc services since decades now and unfortunately have to report a strong complaint against ms. Sana specifically who was extremely rude and snobbish in her facial expressions and behavior quite a number of times. I kind of let it be the initial two times, but finally i thought it was important to report. I was made to wait for her incompetence and when said that i had to rush as my daughter was ill she just said that the work will be done later and she made me feel as if i am taking free services there.

There were some issues with my family card and therefore i was following up with the other staff but she intervened and have made me feel disgusting a number of times. Ms. Harmeet who heads the branch was also partially present and i was surprised that she was quite.

I would hope that the management would warn sana especially how she deals with regular customers. I would urge the management to check how malad west link road branch especially beauty section is operated. The technicians are extremely good there and skilled, however you might loose customers due to ladies like ms. Sana