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VLCC Complaints & Reviews

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Last updated Apr 11, 2024
Complaints 938
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VLCC Phone Numbers

Toll free
1800 102 8522
110
84
Phone
+91 11 4163 1976
36
32
+91 12 4471 9700
25
25
+91 11 4163 2464
14
20

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+91 12 4401 1371
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VLCC Head Office Address

64, HSIIDC Sector - 18, Maruti Industrial Area
Gurgaon
Gurgaon District
Haryana
India
122015

VLCC reviews & complaints page 23

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K
Karan Sathishsable
from Bengaluru, Karnataka
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charcoal facial

I visited vlcc’s hrbr layout branch 5 months back for a facial, the so called area head and the local representative tricked me into getting a package instead of facial and suggested a 7 sessions for 36k but on discount gave it for 25k. Once you pay the money their job is done in finding a bakra it’s not about customer service or extending their customised service. If you to follow up multiple times for booking and even for the bill you...
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Address:Ahmedabad, Gujarat, 380059

I am talking from ahmedabad and have already done 4 seatings at sg highway branch
And everytime i call continually for 3-4 days for booking appointment and never got reply on time
This i have been calling since 18 of march for the appointment but till today i didn't get reply
Every time i get thesame reply
" this department is handled by bhavna she will call i have all the call details and everytime i call...
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G
Garima queen
from Delhi, Delhi
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refund of money towards service for lipo detox treatment

I have already emailed you the following. Kindly look into this complaint and return my money as soon as possible.. I emailed to noida. [protected]@vlccwellness.com:

Dear sir/madam,
My name is xx (Exact name mentioned in email). I am from yy (Exact location mentioned in email). I visited vlcc, noida on 10th march 2019 and enquired about tummy slimming treatment. I was assisted by dr divya. After our discussions, she suggested...
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A
angad patil
from Mumbai, Maharashtra
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overall treatment for face skin

Address:mahakali caves road, andheri east, 400093

Overall treatment for face skin just waste of money,
Also vlcc andheri east staff ms. Pratibha will give you fake commitment which is not at all possible,
After collecting payment from customer you wont get invoice & receipt,
Also they will never share details in writing... Everything they say on verbal basis.

Also your paid money non-refundable.

I will strongly recommend not to visit...
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Address:Himayat nagar, Hyderabad, Andhra Pradesh

Vlcc himayat nagar petsonnals have already taken 12, 500 from me to provide a double chin reduction treatment,. But after grabbing money, now they aren't giving me service for d same and asking me to wait for indefinite time. Kindly help me in this connection, as it has become very difficult to face such kind of cheating from d himayat nagar branch perfonnels and it's affiliated centres as well, including area managers also who aren't ready...
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S
Shivikp96
from Shimla, Himachal Pradesh
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face laser

Address:Varanasi, Uttar Pradesh, 221010

I have taken my laser package for 23, 000/- in december. And vlcc varanasi has told me they will do it on my skin (Acne prone) when i went for the first sitting in december end they said they cannot do on my skin as there are visible acne’s. Then i went again in january they did not do the laser. Then i went again in march that is 23rd march, i took the appointment on 22nd for my laser. When i visited them, they said our doc is not avaible...
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ഹർഷ അനി ദാസ്
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gel nail extension and eyelash extension

Address:Chennai, Tamil Nadu, 600077

I had such a terrible experience getting my nail extension and eyelash extension done in vlcc anna nagar branch. The person who did my nails was so unprofessional. I was bleeding while she was filing my nails.. It was painful. I felt like she was doing it for the first time in her life. She handled my nails so roughly. And it looks so messy. There is no proper shape and even the nail polish wasn't applied properly. During my eyelash extension...
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R
Renukadevi Vm
from Cuddalore, Tamil Nadu
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ordered products & paid but still not received (4 month gone)

I have ordered products on vlcc personal care website 4 months back, but i still not received my products.

Also i bought two 1000 rupees gift vouchers for that i need to receive 6 separate discount coupons, but they delivered only three, out three only one coupon worked. Rest not working.

When i called the customer care they are not responding, asking me to send mail. But after sending mails no reply from them....
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P
purvagoyal
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regarding transfer of laser package

I had asked to get my laser package transfered to another city (Raipur) but have received worse than pathetic response from vlcc gk ll branch.in spite of regular follow-ups and reminders nothing has been done yet.in fact even the other branch of vlcc itself has failed to get a response from gk ll branch. I never expected vlcc to be so unprofessional....
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N
Neha_1874
from Delhi, Delhi
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services

Address:A-1/163A, Main Najafgarh Rd, Janakpuri, New Delhi, Delhi 110058, West Delhi, Delhi

Pathetic services offered by vlcc janakpuri.
I had spend alot of money on there # services.
They even don't know how to do a facial.. They will just sugar coat things and rob money from you... So called doctor in the there doesn't even know how to dochemical peels or do prp's... And when you ask your money back neither they will return your money back nor they will change your services.
Even their customer...
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Şàurábh Chaturvedi
from Kodar, Telangana
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misconduct/face skin damaged-burnt/prewedding services

Address:Malviya Nagar VLCC

This is in reference to the below vlcc centre :

https://maps.google.com/maps?vet=12ahUKEwj1jtOc6PvgAhUX2o8KHasTA_cQ30owA3oECAgQPA..i&client=safari&...

It was my wedding and i took certain services at the centre for the first time which included body polishing, pedicure, manicure,...
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V
Viddya Ragotra
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staff's behaviour and service

Address:Jammu, Jammu and Kashmir, 180003

Gandhinagar jammu vlcc - i booked here an appointment under 1599 head to toe package. The girl who did my facial says basic facial doesn't give good results and the wax used breaks the hair and is not good. Demotivating me and making me feel i am wasting my money over this package. While doing waxing she puts extremelt hot wax on my legs enough to make it red and burning. When asked to change the staff, she says all are busy and you have...
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On sunday (7th oct, 2018) i visited vlcc, vatika city, block w, market, sector 49, gurugram, haryana 122018 office and i took some products from vlcc and groom package (Bill no:gur0419p[protected]. Before starting the groom package i used the product on sunday night. After using your products i got infection in whole body and after that i stop using these products.
I took consultation from the skin doctor for the same and i told him...
+2 photos
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V
Vibhati
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hair fall treatment

I was gone for mesoscalp mesovita treatment in vlcc agra. Spend 35k lossed my precious time and energy on assurance result is reverse i lossed my hairs hair start graying totally devastated. I will suggest don’t go for any package or prevdeposit money because they damn care afterwards agra vlcc refused to transfer case in mathura vlcc as i shifted when treatment was going. My hubby comments me i losses my money as well as hairs...
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B
Baiju Chellappan
from Ernakulam, Kerala
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customer service representative

Address:Shenoy nagar, 600030

Hi
Iam a regular customer to one of your branch which is. Located at ph road, aminjikarai. Recent times, whenever we call the reception to book for a service appointment, we have been seeing a very bad response as well not returning our call for the service request. Offlate, vlcc has grown up to whatever level they think and are not bothered about return of call or service level that they are suppose to have as a benchmark in the industry....
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Pravin_Vinaya
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

laser treatment-damaged skin

Address:Magarpatta, Hadapsar Pune, 411017

My wife had taken her 2nd laser session at VLCC-Magarpatta, Hadapsar, Pune center and after a day, she got burns all over her body. Her body at the moment is 20% burnt as per the doctor that we visited. When contacted VLCC, surprisingly, they were extremely ignorant and had taken it lightly. The lady- Neha, had given one cream which did not help. She then asked us to visit their center at Koregaon park to see their doctor, hence we went and...
+2 photos
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R
Rajan0
from Bengaluru, Karnataka
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no appointments given for laser hair removal

Hi,

I paid around rs.75000 for laser hair removal and skin polish session at jp nagar branch, bangalore. After two sessions i did not receive any calls from center. There should not be more than 4 weeks gap between two sessions. But, its been 2.5 months (10weeks) completed after second session. I made call to enquire about it around 10 times to centre. They are telling so many reasons in every time i make call as followed:...
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R
Rita Ahuja
from Gurgaon, Haryana
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hair treatment didn't work

Address:MODEL TOWN , DELHI, New Delhi, Delhi, 110009

Hello team vlcc,
Model town ii
Delhi,

I, rita ahuja have been a devoted, loyal and regular customer of your products and company since 2003 and the basis of that, i request you to kindly read my below complaint and take appropriate action asap.

On december 30th, 2018, i booked a package called "global + hair streaking + kerafusion keratin treatment".

On the same day, i took global...
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B
Bhartis
from Ahmedabad, Gujarat
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adverse effect of skin treatment.

Address:New Delhi, Delhi, 110075

Hi team,

I would like to bring this to your notice that i have been cheated by vlcc @ dwarka sec 11 center. I really had a bad experience.
I have already complaint but no use of it.
I would like to inform you that i was going through under skin treatment for pigmentation, where instead of seeing any improvement, my pigmentation spread all over the face mainly on nose and cheeks which were not earlier before taking...
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D
Dyp
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding purchasing coupon

Address:Jewel square, Koregao park, Pune, Maharashtra, 411001

I am regular client of vlcc, koregao park, pune. I m use to purchase coupon and redeem for the services at this center. Everytime they are not happy as i show it to reception, & insist me to pay in cash equal amount of coupon. This time they are very bad, ms. Minal refused to give bill first, she told you have taken services other than mentioned in coupon so you have to pay in cash. Ms. Komal was also there. Then she told if you want bill...
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