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VLCC Complaints & Reviews

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Last updated Apr 11, 2024
Complaints 938
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493
Unresolved
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VLCC Phone Numbers

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1800 102 8522
110
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Phone
+91 11 4163 1976
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32
+91 12 4471 9700
25
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+91 11 4163 2464
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VLCC Head Office Address

64, HSIIDC Sector - 18, Maruti Industrial Area
Gurgaon
Gurgaon District
Haryana
India
122015

VLCC reviews & complaints page 22

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H
Himani Sharma Mohapatra
from Mumbai, Maharashtra
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vlcc - now harassing customer by shutting down a center in dwarka

Address:A 602, Divya Apt., Plot No. 21, Sector 10 Dwarka, New Delhi, Delhi, 110075

I recently listed myself for laser treatment in vlcc dwarka. After one month, i got a new that cvlcc dwarka center is burnt and it will take 2 months for renovation. Now they have asked all customer to visit either gurgaon branch or janakpuri brach.
I am a working professional and i only get time on the weekend for my lase therapy. However, it's almost impossible for me to travel janakpuri for the same and when asked for a convenient...
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U
utpal basu
from Kolkata, West Bengal
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gym

Address:Yeea, Kolkata, West Bengal

In the morning session, one of the trainer strictly glued to only one member but he is reluctant to see others. When many members are present at the gym, that trainer is only pay attention to 3 to 4 particular members, associates of the special member, while he does not care about others. After reporting to the authority, they candidly made one of the member to a personal training package in may. But the system continues. If the activities...
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shivangi chinyoti
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

they are not transferring to near beach

Address:noida sector 18

Ii was in noida and i went to vlcc, i originally stay near preet asked them before taking package that they should transfer me to preet vihar branch they said no problem. I took the package and paid and asked them to book my appointments at preet vihar they kept forcing me to stay in noida sector 18 and when i told them that it is a long route and takes 1 hour of travelling they said it would be chargeable and will take few days etc. Now...
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R
RakheeSG
from Mumbai, Maharashtra
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wellness burns caused due to laser hair removal

Address:Mumbai City, Maharashtra, 400063

Hi

This is regarding the awful experience i had at your malad center last week and the burn injuries that i suffered during my full body laser session.

I have taken a full body laser package at your malad center around february 2018, post which in a few months i was given to understand that i can get the sessions done only from 1st to 15th of the month as the laser machine in some other center had broken down...
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P
Pratap singh
from Mumbai, Maharashtra
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stolen by diamond ring

Address:No.1660, 1661, 27th Main, HSR Layout Sector 2, Bangalore - 560102, Near NIFT College, Bangalore, Karnataka, 560102

I have visited vlcc hsr layout, bangalore on 28 april 2019. I felt an bad experience and untrustworthy people. Had kept my engagement ring in tray when asked by vlcc person laxmi who was waxing n due to my health issue i have leave the centre in the between of the session and i was hospitalised.in that moment i left my engagement ring in that tray only. While calling them to keep it safe they told we are not able to find it. We visited the...
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Address:411017

Hello, i had taken a laser hair reduction package at the magarpatta centre at vlcc in pune. Bill#pun0619p00000807
I had a few burns (4-5) in the first session and ignored them however in the second session i encountered uncountable burns. On reporting this, i was aked to use momate cream which didn’t help at all. Thereafter i was asked to meet a dermat in koregaon park branch who totally wasted my time and effort in going to meet...
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DrMudit Shrivastava
from Durg, Chhattisgarh
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Mentally harassment

This is to inform that i Mudit shrivastava was the employee or your organisation. During work i met with bushra naaz shahid (Dietician) at preet vihar then i moved to punjab for the job in same organisation and she already left the company vlcc being ex-colleague of same organisation she was in contact with mutually messages or calls. Once she misuse my personal massage and allegate on me. Although she was not the part of organisation.br...
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Parul100495
from Hyderabad, Telangana
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unprofessionalism and cheating the customer

Address:Hyderabad, Andhra Pradesh, 500084

Date: 28 april 2019
I felt that the centre to be very unprofessional due to multiple reasons -
1. I received a payment message of rs. 635.08 but i actually paid rs. 677 in cash to kondapur, hyderabad centre. Why this difference? Are you trying to cheat your customers? I did not receive bill for the service.
2. Another thing i found strange was that the staff was not aware of the offers vlcc provides to its customers....
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F
Fauzia Ghani
from Mumbai, Maharashtra
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treatment

Address:C/1 A. O. Memon Colony, S V Road Jogeshwari West, Mumbai City, Maharashtra, 400102

I was repeatedly contacted on the phone by one Dr Manisha Lokre in Jan 2019 to avail of discounts on beauty treatments available at Vlcc. After much persuasion I visited the Malad West Branch and consulted her for getting better skin tone and tighter skin. She prescribed facials and peels to which I agreed as she had told me that she was transferred to this branch from another branch. I had no idea that she was new and had no knowledge of...
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M
Maria J
from Hyderabad, Telangana
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need my money refund. total useless, the poorest customer support

Took weight loss session few years back and couldn’t continue since i got pregnant immediately so i started calling them for the solution later and no one bothered to help me out. Sent n number of mails and calls to customer service people but no one replies me properly everytime they say u will receive a call shortly from the branch and nothing happened till now. And everytime i call this stupid customer service and i have to give the...
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J
Jaingareema
from Gurgaon, Haryana
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poor service and incompetent staff

Address:122018

I booked vlcc vanity for first time for a cleanup and pedicure. The staff brought broken black lofha and when i. Complaint to the customer care she said "i should have bought broken lofha and be done with the pedicure". The staff then promised me 300 discount on service, but when i. Contacted them they infirmed me that they csn only offer standard pedicure at discounted rates which i refused. After must discussion i booked chandan haldi facial...
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Address:VLCC

On 28th march, i purchased a laser session online through official vlcc website (Paid through debit card) for full arms. I got the order confirmation after the payment. But, when i went to the faridabad vlcc centre for taking the laser session that i had paid for online.. Vlcc people said that they cannot provide me the laser session as they cannot see any billing done for the session when they check via my phone number or mail id. They told...
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P
Pujaa V Desai
from Mumbai, Maharashtra
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laser hair removal treatment

Address:Block no 2,Parvati Sadan building,Shimpoli Village,near gaav devi ground,borivali west,mumbai 400092, Mumbai City, Maharashtra, 400092

Hi,

My name is pooja desai i have paid for laser hair removal treatment in kandivali vlcc but everytime they are delaying treatment i don't know reason y their is no refund i[censored] don't want to do treatment n plus very bad customer service it's me who call and follow them every now n then but then also no response kaya is no 1 and beat then vlcc i want my refund...
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N
NNils
from Bali Chak, West Bengal
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horrible vendor management by hr team

Address:64 HSSIDC, Near Maruti Industrial Area, Gururgram, Gurgaon, Haryana

We are working with vlcc healthcare ltd when vijay lakra was hr (Year 2013). Then we worked with pallavi shukla - hr, then ginu nair, then uma sharma. Till then everything was going fine. Our payment terms was 90 days & we usually get payouts within 100-120 days.

From 2017 july onwards when shadab was hr manager we are facing terrible payments issues. No one in hr department or accounts is providing us correct information about...
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S
Suji Ramkumar
from Chennai, Tamil Nadu
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keratin treatment

Address:AnnAnagar VLCC, Chennai, Tamil Nadu, 600040

Hi, this is sujatha.. I went to vlcc annanagar branch asking them to suggest a treatment for my frizzy dry hair.. They suggestedme to take up kerratin treatment.. I agreed to it and got it done.. I was told that the kerratin treatment would last for a maximum of 5 months..
Aftr they gave a first wash it was awesome.. Its been only 1 month since i took my kerratin infusion.. My hair almost looks like the hair before treatment. Wwn...
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S
Sweet k
from Jaipur, Rajasthan
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unsatisfied with the service and staff

Address:VLCC Ashok Marg Jaipur, Jaipur, Rajasthan

I had a Brazilian keratin treatment done, as per the review and money charged didn't get the results. Spent 6000+RS for the service. Furthermore the staff at reception area wasn't well mannered. They don't know how to value customers time. I will not recommend to anyone to go for the same treatment 🙄😏😖. Secondly the website price for the services was so misleading as compared to the actual price charged. M highly disappointed with...
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K
Komalrajivverma
from Mumbai, Maharashtra
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sold used products and harassed

Address:VLCC Institute in Ranjit Avenue, Amritsar-143001, 143001

I bought two products(vlcc sandal cleansing milk and vlcc vitalift serum) from VLCC Institute in Ranjit Avenue, Amritsar-143001.but when i opened products at home.cleansing milk was 1/4 in bottle and anti aging serum bottle was all empty.when i visited at vlcc to complaint about this.The behaviour of staff was very unprofessional and way of talking was very cheap.To see their behaviour i requested them to refund my money back and gave their...
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S
Shruti_Singh
from Jaitaran, Rajasthan
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facial-de tan

Address:Jaipur, Rajasthan

I got de tan facial from vlcc, mauji colony, jaipur.
They did use the cream properly, massage was not at all given.
The beautician was just manipulating me to go for her private services.
And criticism was made against the facial by her only.
My money was literally wasted.

They charged me ₹ 1180 for that.
I want my money back.
It was truly a way of fooling the customer.
br...
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D
dnshukla79
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package lapse

Address:Trident complex, Vadodara, Gujarat

I have joined vlcc in 2017 for weight loss & continuing by renewal of package at regular intervals. Last 3-4 months i was unable to go centre due to my job constraints that i have informed them time to time. Today i visited centre now they are telling that if you renew package then only old package will be revived neither it will be lapsed. One more thing they don't have any record of my last booked package either in system or manual folder.br...
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Z
ziyansh
from Ahmedabad, Gujarat
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harassment

Address:A 1/2 prarthna flats, Harni warashiya ring road, Vadodara, Gujarat, 390006e

I got a call from vlcc before some days the executive explained me that they have free consulting and free underarm trial session for me and i book an appointment for today but when i reached at vlcc center at vadodara they started arguing that they haven't called me by saying they don't even have my contact no. And were keep asking me for proof and started crosschecking asking me the no. I received call from and all as usual drama "i am...
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