VLCC Complaints & Reviews

I had taken derma roller treatment from vlcc jabalpur (Wright town as well as gorakhpur branches). After getting no results for derma roller sessions, when i complained for, they provided me chemical peel to recover the damage on my skin. Doctor there told me it will take 3-4 days to peel off the burnt dead skin after chemical peel. More than 45 days has been passed and still there is no recovery of the extra scars they given me on my face. It is very disappointing to say they are very unprofessional people and have no communication between their doctors and beautician. Their beautician offered me derma roller for removal of pits and their doctor said in case of my skin derma roller doesn't show better results. Their beautician said derma roller will not show much effect on pores but another doctor there said me it will improve pores too. I wonder why on the earth these people charge so much when their service is just like some ordinary parlour service. I'm highly disappointed from their services. Put aside the problem i went for solving there, they have given me a new problem which is taking really long to recover. Their doctor later accepted this happened because chemical peel has gone more than it was supposed to. Worst experience.

While taking first heat session, i got burnt at thigh. When i called to the centre, ruchi mam (Incharge of kota vlcc centre) asked me to come on next day and show her.
But on very next (Which was not my schedule day,) when i reached there, she was not even available for me at the time she fixed.
She assign me to her consultant named teena for the same.
Teena said that - we are not responsible for your burn, even she hardly agreed with the cause of burn.

Truly a very bad experience, zero responsibility by consultants!

While taking a weight loss session at vlcc i got burnt in the stomach, they promised to compensate but no response till now. It has been 1 month

Bill no hyd08/18/pk/[protected]

During the session i called the vlcc person and told them that it is burning, they said it is how the machine works, post session when i went home i applied ice pack due to pain and got blisters, vlcc called their doctor to check and they gave medicine, since it was not curing went to care hospitals which gave antibiotics, still it is not cured

Hi, today i booked an appointment with vlcc kochi at 3 0'clock for haircut @ 199 based on the offer message that i received from vlcc. But they ask me to wait there and finally they called me at 4.15 for hair cut and inform that they will just trim my hair @199. For any other hair cut, they ask me to pay 800 or 899 + tax... Not sure the exact figure, but it not at all matching with amount in the offer message and i didn't opt that one. After that i called the toll free number and intimated my concern, they told me the offer is for hair cut, but the same is provided by the vlcc koch centre. Its a very bad experience and i never recommend vlcc product or services anymore...

Hi, today i booked an appointment at 3 0'clock for haircut @ 199 - kochin vlcc centre. But they ask me to wait there till 4.15... Anyway if they already have the customer... It's ok. And finally they called me for hair cut and they told me for 199, they will just trim my hair and for any other hair cut i need to pay 800 or 899 + tax.. Not sure the exact figure. I didn't opt that one. After that i called the toll free number and intimated my concern. Any its a very bad experience and i never opt your product or services anymore...

Iam surya teja id number [protected] from west godavari district andhrapradesh. I took a meso hair treatment in vlcc rajahmundry the manager told treatment is 4 sittings so you pay 3 steps the payment. I paid 1st time 5000 thousand and i asked receipt but she did not give any bill and she says printer is not working.
After 20 days i took that treatment and i payed 2000 rs again she did not give any receipt. I asked so many days but the manager did not gives any receipt, after 4th sitting she asking that balance money 2000 rs. I am ready to pay that balance money but she did not gave any receipts and bills, how i believe that manager manjula reddy. From first to last she did not give any bills or receipts tell me how i believe vlcc rajahmundry branch. Please give any receipts

I have started my weight loss program in may 2017 and i'm still continuing. There is one staff named debolina whose behaviour is so rude that most of the clients feel irritated to take the session in her presence. Since she is the dietitian, she decides and directs the therapist which machine to be given and for how long etc. She herself remains busy in making personal phone calls through out the day and even talks to the client holding her call parallely. Her shouting and pinching rude words make the whole ambience so polluting that i myself feel irritated to visit the place. At the time of booking for the next session she always tries to defer the client by misinforming that there is no availability. Overall this cunning lady always tries to cheat the client. Vlcc authority must know how much money each customer pays for getting service from them. But if this kind of behaviour and service is received the target will not be achieved and the clients are getting harassed. A written complaint has been submitted to the branch manager on 20.08.17. If no step is taken by vlcc management, necessary action will be taken as per provisions of law.

This is to inform you that my fiancé took your services starts in the month of january from vlcc, 370, ground floor, kohat enclave-pitampura, delhi - 110034, opposite metro pillar no-342. The name of your executive was charu, first time when we had a meeting that time she was like so polite and warm, and after like 4 months of treatment as she took services for skin treatment and what ever charu promised as at the time booking nothing works. She charged 65k for the treatment with assurance that you will see like a complete change. Then they guys took more than 4 months to get it solved but nothing happened and during that time she were taking advice from their doctors as well and after like 4 months of treatment or you can say they were like doing experiments on her and nothing works then after they called up their senior doctor and they called us as well at the same time so they can analyse what problem is this after 4 months and after closed examine by her she said we can not do anything related to that and she also asked to her junior doctor and charu as well that why you guys committing wrong things playing with her life or skin. Then after she said what-ever the amount you paid you will get it back so don't need to worry about this then charu started ignoring us and then we ask what are you doing and how much time will going to take to complete the processor, she said with in a week, then she called - up her senior to manipulate us for bride make-up that at the of marriage you will going to book your bridal make-up so can compensate this amount in that they guys are start harassing us and the time when we said we don't want any services from you guys the they said ok we are giving you time to think. I said how many time i have to say no to you that we are not in a mood to negotiate then they said ok we are emailing to our head office and they will going to return your money and after even this is more than 2 months nothing works and we haven't receive any mail or anything in our case and she is keep ignoring us after like last friday we called her and she said do whatever you can do but we will not gonna return your money for any reason she behaved so badly

While taking a slimming package i told them may be i will transfer from kankurgachi to gariahat. They told me no problem they will transfer everything. I gave them more than rs10000. When i got transfer they are not ready to transfer the branch of vlcc. Asking them then do some beauty packing they are not ready to do that. They are not ready to talk also.

This is regarding kormangala branch of vlcc @ bangalore. I booked beauty sevices worth rs 20000 which was to be used in 3 months duration. I booked it on 3rd august and on 10th august i get to know that their branch is shutting down, after i myself visited their branch. Nobody bothered to inform. After checking, i am informed that i will have to visit nearest branch i. E. Inidranagar for future services. When approached inidranagar branch on scheduled date, they tell that the doctor doing the procedure is not available, i will have to speak to the person who booked my services so that he can fix me an appoitment elsewhere. After several failed attempts i managed to reach the guy who booked my services, he says he will call me back and then switches off his phone. Now i don't have any idea how i am going to take this forward. I feel cheated.

I join vlcc before 6 months.. They promissedus for a 20kg weight loss, cost about 64000rs. But after 6 months its only 4 kgs. I am frustated and dont want to continue.
I have paidthrough card 14311 and through babaj finance its about50100total and 3578/-per month. Still my last payment month will be april 2018.
Whatever i have paid is gone. But now i want to stop my payment and want to stop to go there. Please help how do i stop my emi payment through ecs from babaj finance?

I went to gandhinagar branch of vlcc for cleanup and hand tone. Money taken-1500 but none of the required things were done.
No cleaning no steam no massage just one face pack on face n hands.
Exploiting customers in the name of service.
You may earn money using immoral ways but it will be of no benefit to you. Rather it will cause loss to you the way you do with your customers

Sir/madam
I had taken a laser hair removal package at vlcc manimajra branch in chandigarh in june. After full growth of hair on upper lip and chin in july i called tanya (Centre head who had given me the package) for the session but she didn't make any effort to fix the session. I had clearly told her that i would undertake the laser treatment from dr urvashi who comes to the centre from sec 35 chandigarh on appointments. But tanya went on a holiday. Since i had to go outstation i got my hair removed by threading.
Now after a month again, today on 5/8/17, i went to the centre for session. Dr urvashi was there. She came and spoke to me also. Tanya kept me waiting for 1.30 hrs and once told me that you i can come the next day also but dr urvashi will not be there. I opted to wait. But when i was called for the session and was lying on the bed, one girl came for the treatment. When i insisted on dr urvashi, tanya came & told me that the girl was also a doctor. I thought it was not good to leave.
But i am not satisfied with the treatment as my hair have not been removed.
Did i wait so long for such a raw treatment??? Is it good on their part to cheat me like that??
People like tanya deserve punishment who deceive the customer like that. She became so sugarcoated when giving me the package but now cares a damn and harassing me at any given opportunity. I am feeling very restless on given such a raw deal.
Pl bring the guilty to the punishment and do the needful. Thanks.

I suggest, a big no! I had taken derma-roller treatment fron vlcc jabalpur which is for filling pits and pigmentation removal. First a beautician there told me in 3–4 sittings you would be able to see a difference in your skin. Instead of getting a change for good, the doctor their from batra’s homeopathy clinic run a roller over a fresh pimple and made skin flat which left a dark spot over there and it is not recovering now. Their treatment did not make any difference over my skin except i got this extra patch. They claim for a medical treatment but believe me it was just like some ordinary beauty parlour service. Their doctor was least interested to share with me any details about the so called treatment. All they kept up saying was - you take more sitings. All they were interested was to give me their plan for more sittings. After one sitting they didnt even remember about my next sitting. I highly recommend no to vlcc treatments! Hope my review will help someone.

I have got vlcc coupon as complimentary on mothers day ocassion last date of coupon is 31st july & struggling to get appointment since last 3 to 4 days in sec 35 chandigarh, they are not ready to give appointment. They are not giving me appointment on daily basis calling them but they are not ready to give appointment of just 15 min services which i have to opt is only for 15 min

I had bought the vlcc full body laser hair removal package from vlcc dwarka branch, delhi. Before i signed up for this whole process, i explicitly mentioned to them that i have a travelling job and i wont be staying in delhi for sure. I would be travelling every few months to different cities. Upon clarifying with other authorities, they promised to me that whichever city i would be in and if it has vlcc centre, they will transfer one session at a time to them, as and when i require.

I took my first full body session in the delhi branch and have moved to mumbai for now. It has been two months here for me. For the past one month i had been struggling to get my session transferred here. Everyday i had been making incessant calls to get things done with them (And thats when this isnt even my job). All i heard were unacceptable excuses like gst problem (Like seriously you are trying to fool me?? I am an mba grad and very well know what and how gst is!).

And, after so many calls and requests, they finally transferred one session here in mumbai, but only for my face! Ok, i went ahead and atleast took that. The same day i was again promised that within a couple of days they ll transfer my remaining full body also. But ofcourse, i have been calling and trying to get that done again and all i hear again is "trying".

So what is the problem? The gst liked my face and not my body? What am i supposed to do? Is this how you treat your customers? Is this your level of service? Is this what promise means to you?

Please tell me what has to be done.

Respected sir or madam,
I am a senior doctor and a valued member of vlcc welness care gym at kolkata behala chowrasts. I also introduced many of my patients and inmates to vlcc.
But today 19.07.2017, when i came to introduce another client who took membersship of 1 yr only on my request, i was astonished at the unprofessional behavior of one staff who was ralking to me in a rude tone and that too in "tu" asif i am her brother or lover, when i askwd her to be professional and pointed about her worthless behavior, from vlcc reception ms kanchan even supported her telling that we talk that way. If this is the standard of vlcc getting detoriarated day by day, then i think i will further never send any of my clients to vlcc and will update about the poor service of vlcc in all social media.
Thanking you.
Your sincerely
Dr s goswami
Md (Med), dsc, dbi, mha, llb
Medical superintendent and legal advisor
President south kolkata medical welfare society
Ph [protected]

Kindly refund my balance 450 rs/- mode of payment credit card against order no 20047 order dated on 15th june 17.
Kindly refund the amt for the same. Don't challenge my patience. 1 month most probably comleted to placed my order.
I purchased the same products from other website. So don't waste my time anymore. Because you do not arrange and ship the product to my address
And you don't have any uselessn or foolish reason that first i recieved the product first my wairehouse and quality check and all that.
So simply refund my amount to my credit card.

Vlcc personal care
Dear jasvinder kaur chadha,

Thank you for your order from https://www.vlccpersonalcare.com

For your convenience, we have included a copy of your order below. The charge will appear on your credit card / account statement as 'www.ccavenue.com'


Order# ccavenue reference # order date
20047 [protected] 15/06/2017 17:29:58

Billing details

Customer: jasvinder kaur chadha | [protected]@gmail.com | [protected]
Address: 212 gangandeep building, 2nd floor, rajendra place, dl, delhi 110008. India
Customer ip: 182.69.124.239
Pay mode: credit card - visa
Bank ref #: 053411
Instructions:

Order amount: inr 450.10
Net payable: inr 450.10

Shipping details

Contact person: jasvinder kaur chadha | [protected]
Address: 212 gangandeep building, 2nd floor, rajendra place, dl, delhi 110008. India

Customer care

www.vlccpersonalcare.com
Email: [protected]@vlccpersonalcare.com
Customer care number:[protected]

Hi Team,
i am lalit, undergone the treatment for Fillers in VLCC.. they were given assurance that from the very first sitting, there would be a very good change in results. But it never happened . Instead, the face became more worse. The treatment was never happened correctly from the beginning. . During this treatment, we had to take the treatment was charged with 50k. I have paid the total amount at the beginning. Now the kind of response from VLCC staff, specially "Shalini" was really bad. She never answers the calls nor she bothered how i getting the result. This completely lost faith in VLCC.

Now we are looking forward to stop taking the treatment further and get our remaining money back.
There was no result at all till now. We have invested a total of 50k which might be a small amount for you, but not for us. Now they are not at all responding to mails/messages/calls. Now we want to file the complaint to recover the complete money that we have invested.

Pack no: PCK/18/[protected]

Thanks
lalit

Complaint: 23 days over after placing 10 orders. Not despatched yet.. Wtf e-commerce crap website??

Dear vlcc,
(Ref: shreya)

Myself, my parents, brothers, sisters, cousins, uncle & aunt (Who is a beautician) are regular users of vlcc products. We do purchase vlcc online especially from amazon.in which is offering a 3-4 days fast delivery!!!

But when i see vlcc is online directly, and found great offers & cash back, we all purchased our favorites from you directly but, apart from others you took 23+ days for processing. Still not despatched.. We lost patience. If you need good customers like us, send our products today itself.

Note: we all are going abroad soon. So, please despatch all our orders now.

Please send all my family orders today itself...
(Order number / details given below)

18791
18875
18880
18883
18445
18856
18983
19202
19159
19163.

Please send all my prepaid orders today itself.. Or i may forced to move to consumer court and complaints/degrade/defame vlcc direct on online forums. Sorry to say that.. But, try to see things from our side.

Bibin, kerala.
[protected].
Kerala. [protected]@gmail.com