VLCC Complaints & Reviews

Dear sir,
As i am a client of vlcc of allahabad branch, i have joined on may 2017 of weight loss program, additionally i have taken add-on packs of curve & 3d, as i am working so i can't spend much time in ur branch, though i have lost few kgs & i am happy with the result but now i am getting deadline to complete all my therapy's within this month though i have tried to complete but still my 3 curves are left, i want that kindly increase...

I hope iam a privileged customer of your vlcc since a decade... The way miss usha dealing at the reception is very inappropriate.. she's not forwarding my messages or calls to concerned department...I don't understand how can you deal a branch with one male massure or service guy...
I almost tried calling to the branch for about 20 times these last 30 days...
I wanted you to maintain the standards and value the people..
br...

Hi i did my kerafusion treatment in vlcc, first when i went the amount was 2500, but aome how they made me pay 6000 rs which is doyble the price, they said the tretment will last me upto 3 to 4 months like 30 to 40 wash, but right after my 2 to 3 wash my hair came back to normal, and big hair loss, i habe taken thia tretmebt in other salons also it reacted good on my hair and got desired results, but after taking tretment in vlcc my hair...

Hii iam deepika.10 days ago i booked laser treatment for underams for 10k.. On that day theyy did only trail to show me how its is. After that trail only i am getting itching in my underams, i applied creams also then also its not reduced, i didnt even took one session also, so today i went and asked that i dont want treatment beacuse iam not feeling comfortable, i want refund at that time they are saying money is not refundable. How it is...

Hi it's neelam here, 10 days ago I booked cool tech session in Vlcc Dubai quasis branch. Ms joti booked this session, after payment and everything they making drama to give appointment for cool tech even I call them many times and she replied we don't free slots we will give the time I was fed up of this thing because I'm also a client I paid 3000 AED in advance and she doesn't give me appointment. Even she promised to give me 1000 voucher...

I had received a voucher worth rs. 500/- from vlcc gifted to me by food panda. The voucher expiry was 31/12/2017. I had been calling the mumbai kandivli stores since 27/12/2017 morning. I was told that non slots are available and was assured a call back post confirmation with senior. She did not call me bk. I called again on 1/1/2018 saying that u did not confirm anything abt the voucher extension... Puja the salon manager spoke very rudely...

I had an appointment in vlcc preet vihar for vlcc basic facial which was for 500, but she applied another which was for 3100/- without making me aware, after completing she asked me for rs 3100/-
But atlast she accepted that it was her fault and billed it for rs 1425/- with another facial name.
It was really bad experience at that centre
I went there for first time.
Service was really bad.
I would never...

Hi,

This is regarding the kerafusion i got done from vlcc sohna road centre in gurgaon where i was told that my hair would have lusture, shine and manageble after getting it done. I spent 7.5k on it and just after the first wash i had bends in my hair and they were almost as before. Inspite of contacting the centre several times i am not getting any response and they say that getting the hair cut done would settle it all....

Hello,

I am a big user of vlcc products. I am very upset about the discontinuity of vlcc watermelon bergamot gentle exfoliating face wash.
I have searched for it in all the retail stores as well as online, but i couldn't find any. I've tried using other vlcc face wash and some other brands too, but nothing would suit my skin type.

Can you please tell me if you have any replacement for that face wash or...

Dear sir/madam,

This is a complaint regarding vlcc pusa road as i was enrolled there for weight loss. It was or i can say it is complete harassment for the client as for them there is no value of client time their behaviour is completely devastating. This is what happens to me:-
Due to some reasons, i asked them to change my centre to nfc, south delhi. They get easily convinced and ask for some time. They told me to...

Myself rupa kumari, a customer of vlcc – sector -5 kolkata.

I have extremely bad experience with vlcc services as well as with customer care. Customer support service is very bad.
I have call and mail but getting no response from them.

My treatment is not completed due to your bad service. Please refund my money

They have just played with my skin now they have no answer. None of the employees...

I availed hair spa and pedicure service from vlcc outlet kolkata, (Sector v branch) today[protected]. They made a verbal bill of ₹2212. When i asked for the breakup and the bill receipt, they said i would receive an e-bill in my registered number. As i was in a hurry i went without receiving the e-bill. Now its been 7 hours since then and i haven't received any official bill from their end. This is not something expected from a brand...

I placed my order with vlcc online on vlccpersonalcare.com on[protected]. My order number is 149746. Although their business policy says the order will be delivered within 7-8 working days, yet even after a month, the product has not been delivered. Their customer care persons are fooling around the customers by saying they are facing technical problems and their team will revert back within an hour. But nobody has reverted back. They are...

I am very much upset your services at kachari, varanasi centre. This centre opened last year and they distributed cards worth 1000 and many people in my colony purchased that card. I have taken only 2 service and whenever i call for appointment they always say they are full and call 3-4 days later, i even told them to give a appointment whenever they are free in coming week but they ignored and told to call after few days and i even reached...

I am undergoing acne scars treatment in m block new delhi. I have sanctioned a loan and according to which i need to pay rs 3650 every month. I paid my emi on 4 dec. The payment was received by capital float then why again the next day the same amount is deducted as principal amount from my account without asking me. There was no discussion on this principal amount. I want my money back. This is not the way...

I have chosen laser hair reduction treatment from vlcc ashok marg jaipur, before my marriage. My wedding is on 13 dec 2017 n i have booked appointment 10 days earlier i. E on 4th n 5 th of dec 207
The very same day i. E on 5th dec i was told that i need to fix my appointment later as they dnt have any person who can do laser.. The only laser technician was on leave without any prior information..
When i said that it is not...

D staff of preet vihar misbehave wid me... They said they dnt gv me haircut... My hairs r not up to mark... They said its not in our instruction book later d head of preet vihar branch said i gv u where d norms gone now d person didnot appologise alsoo for their mistake... D staff misbehave wid mee.. Plz i request a legal action against vlcc.. Nxt time they dnt do d same behaviour wid any other customer...

Hi, i am giriji tickoo from jammu. I had a torrid experience with vlcc recently (11th nov-2017), when me and my sister decided to go for a party makeup at vlcc beauty parlour channi himmat jammu. Occasion was the marriage ceremony of my son. Appointment for the makeup was at 3 pm on the date of marriage. Barat was to depart at 7 pm.
Even after four hours of tardy effort, the makeup specialists at the parlour were unable to do a proper...

I'm highly disappointed at the completely unprofessional and untrained staff appointed at the vlcc pathankot branch vishal.
I had gone for a hair cut no special style was demanded a simple short cut was expected, but he was so untrained he could not even cut them into a simple straight line,
Above all my ear got hurt twice with his scissors to which his response was so unethical and annoying, "mam kenchi he kabhi lag bhi sakti...

Today i receive sms mentioning that i have made payment for some product and also visited for service i booked but my complaint is that i have not at all visit any of your outlet in nagpur and not at all made any payment. I don't know how i receive this sms along with the receipt in which my name and number is mention.

This is very serious issue for me if this is fake and just for any publicity or if someone is knowing taking...