VLCC Health Care / Wellness Customer Care
VLCC Health Care Ltd.
Customer satisfaction rating: 55%
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563
COMPLAINTS

VLCC Health Care / Wellness Customer Care

VLCC Health Care Ltd.

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Address
64, HSIIDC Sector - 18, Maruti Industrial Area
Gurgaon
Gurgaon District
Haryana
India - 122015

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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70
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44

Phone:
Phone:
+91 11 4163 1976  [Regd. Office]
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17
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13
+91 12 4471 9700  [Corp. Office]
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23
+91 11 4163 2464  [Regd. Office]
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12
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+91 11 4163 2463  [Regd. Office]
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+91 11 4163 1975  [Regd. Office]
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4
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11

Fax:
Fax:
+91 12 4401 1371  

Additional info
Registered Office
M-14, Commercial Complex, M Block Market, Greater Kailash Part-II, New Delhi, Delhi 110048
+91 11 4163 1975
+91 11 4163 1976
+91 11 4163 2463
+91 11 4163 2464

Corporate Office
64, HSIDC Sector 18, Maruti Industrial Area, Gurgaon – 122015, Haryana
+91 12 4471 9700
View More Information...

Customer satisfaction rating
55%
Complaints
563
Pending
75
Resolved
291
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

VLCC Health Care / Wellness related photos (60)

VLCC Health Care / Wellness Complaints & Reviews

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Vlcc Health Care / Wellness — laser hair

 Beena Reddy on Oct 14, 2019
I took laser hair treatment for my face here.. Paid huge amount and underwent 8 sessions.. Inspite of the reduction in hair growth it started increased and its really looking odd.. Such a useless treatment they’ve offered.. Earlier I used to have lesser amount of hair on my face.. But no it has been increased so much.. I want this to be resolved as soon as possible if not I’ll have to proceed legally because you guys failed to deliver what you have promised....
Complaint comments  Read comments Complaint category Health & Beauty

Vlcc Health Care / Wellness — manicure and facial

 Shrishty Gupta on Oct 11, 2019
Problem related with vlcc.
My skin doing dull day by day..
I m very disapponted by taking clean up from vlcc..
Nd my manicure was not doing properly..
I m never expect this misbehaviour from vlcc aliganj.
Please refund my amout..
I am not satisfied with your services..
As soon as possible..
I am very disappointed from you..
You were playing with my quinie.....
Complaint comments  Read comments Complaint category Health & Beauty

Vlcc Health Care / Wellness — ignou money problem

 Archu2 on Oct 3, 2019
Hi, ma'am,, my name is archana, i am from mumbai vlcc 2017 batch,, at that time i enrolled for ignou but from institute they said after 1 year ki my admission is cancelled,, now they are not answering me properly and not even given my money back.
So i msged u,, bcz i don't have any other number. At that time ushma haria is our teacher. From that time till now i asked mrinal & rajni about my problem,, but she was doing nothing & didn't gave me proper answer. Rajni ma'am didn't gave me any other number or mail id where i called or mailed, so i msged u in this....
Complaint comments  Read comments Complaint category Education

Vlcc Health Care / Wellness — unauthorised transaction/need to stop from vlcc

 Arti Gurung on Oct 3, 2019
Dear vlcc/team.

This is regarding my ongoing issues with vlcc.
I went for some beauty service in sec -18 vlcc
Address k-4, ocean height building this was i think on the month of june or july than the lady by the name swati offered me to go for peel off treatment and was guided me that i can go for 8 to 9 month service and advise me that i can pay in emi which would total cost of
35000₹ with the monthly emi of 3500₹which i told her that’s a huge amount need to think about it than she said not to worry if she have credit card or may be bajaj finserv than i...
Complaint comments  Read comments Complaint category Health & Beauty

Vlcc Health Care / Wellness — request to stop my transaction/unauthorised transaction

 Arti Gurung on Oct 3, 2019
Dear vlcc/team.

This is regarding my ongoing issues with vlcc.
I went for some beauty service in sec -18 vlcc
Address k-4, ocean height building this was i think on the month of june or july than the lady by the name swati offered me to go for peel off treatment and was guided me that i can go for 8 to 9 month service and advise me that i can pay in emi which would total cost of
35000₹ with the monthly emi of 3500₹which i told her that’s a huge amount need to think about it than she said not to worry if she have credit card or may be bajaj finserv than i...
Complaint comments  Read comments Complaint category Health & Beauty

Vlcc Health Care / Wellness — I am complaining about the service and inappropriate behaviour regarding billing

 Soubose on Oct 2, 2019
My mother and i am a regular customer of the beauty department of JODHPURPARK VLCC for more than 4 years. Recently I am observing a strange behaviour of them while billing. They do not provide the proper hardcopy of the bill for more than 6months now. I have given this feedback to the website. Nothing changed. Everytime they gave us unaccaptable excuses such as they are out of paper, software issues etc. Last day i told them that why they r not providing any hardcopy of bill even after i have given the feedback. They took a photo from their computer and told us that is the bill that day no sms came...
Complaint comments  Read comments Complaint category Hair and Beauty Salons

Vlcc Health Care / Wellness — slimming and weight loss

 shilpi27 on Oct 1, 2019
Hi,
I have been calling from long time to vlcc but they are not responding, i have taken the pacakge of weight loss and slimming. I took 5 classes but result not goof. I aksed for refund then they told to take advance level package so that tummy fat can be reduce. Now its been 8 months. Vlcc not replying on emails for refund. Money is hard earned. I dnt want ti waste on that. Kindly help me on this....
Complaint comments  Read comments Complaint category Health & Beauty

Vlcc Health Care / Wellness — fake promises

 manjutiwari24 on Sep 25, 2019
They never do what they say. I also got cheated by vlcc doha qatar. I took a package from ms. Priya at vlcc, doha, qatar. They promise me 8kgs in 75day. They planned 20 sittings for me alternate days. But when they saw i am complaining about my waight as i am not loosing anything. They started combining the sittings and finished my 20 sittings in one month only. Without even letting me know that i am going to finish all my sittings in a month only. For 8 kgs package i paid 3500 qatari riyals. And i lost less then 4 kgs. Later they say me that this package is promising 3 to 4 kgs per month and according...
Complaint comments  Read comments Complaint category Health & Beauty

Vlcc Health Care / Wellness — vlcc pusa road

 DrMansi Mathur on Sep 18, 2019
My mother & myself started slimming sessions after 25th may 2019 at pusa road under dr samiksha singh bill no. Del1020p00000334 and 331. Since that day it has been awful starting from parking vows to misbehaviour of therapist and guard. Not to mention that we are not loosing any weight. They may blame us that we dont come regularly well that is because there is no motivation for us and to top it up only stress in multiple forms is transmitted. We took 5 therapies each, for my mother she suggested detox ayurvedic therapy and curve expert for myself. After the payment was made the bill generated said...
Complaint comments  Read comments [1]Complaint category Weight Loss Products

Vlcc Health Care / Wellness — rs. 50, 000/- package was not transferred to mumbai from kolkata

 madhurimaghose05 on Sep 17, 2019
I have paid for a 50, 000/- a year for package in vlcc, kolkata centre (Rajarhat) and soon got transferred to mumbai via job. As promised to me, the services would be transferred to mumbai. But it's more than 3 months now but yet not transferred. Never register for vlcc wellness program. They cheat their customers. Even after my continuous requests to transfer the package, every month the staff named paromita tells me it will be transferred by next month but it never does. I am really fed up with the trap they have got me into. Please do not fall for them.

Address:
Vlcc wellness...
Complaint comments  Read comments Complaint category Products & Services

Vlcc Health Care / Wellness — services not provided

 mpsrawat83 on Sep 15, 2019
Paid rs 18000/=on 22nd may 2019 for the services but vlcc closed haridwar center without offering any services inspite of taking full payment. Made several representations and asked for refund but vlcc did not respond. Received two telephonic calls from them. They informed that haridwar center would start soon. First informed that the center would start by november 2018 first week thereafter informed that haridwar center would start again by first week of january 2019 but now may 2019 has come and no response from company. Filed complaint with grahak jago website on 6th may 2019 vide grievance registration...
Complaint comments  Read comments [1]Complaint category Health & Beauty

Vlcc Health Care / Wellness — overcharging for a haircut

 KeyaRaval on Sep 14, 2019
I had got an appointment for hair cut and they had informed me that it was worth rs. 499/-. Accordingly i visited vlcc andheri east salon. After the service provided they charged rs. 699/-. This was not only misguiding but also overcharging a service which was waste of money. There were more customers then the appointments. If that's how you people are earning then well me must think twice before obtaining any of your services. I would like a refund of rs. 200/- for overcharging....
Complaint comments  Read comments [1]Complaint category Other

Vlcc Health Care / Wellness — misleading ads by vlcc & overcharging

 Bush786 on Sep 11, 2019
Hi i recently got kerafusion keratin treatment done at vlcc. I went there seeing thier ad on facebook & instagram which stated that treatment costs 4599/- for any length of hair but they charged me 9440/- (Inc taxes) for that & didnt even issued a bill. I hope i get the refund. Thier ads are misleading which quote one price & charge different price....
Complaint comments  Read comments Complaint category Health & Beauty

Vlcc Health Care / Wellness — laser package taken

 Leena guleria on Sep 9, 2019
I had taken a package of laser bikini from aundh branch pune vlcc about nine months back i was due for posting that time but still those guys convinced me to take package since that package was transferable. I am not posted in navi mumbai, it's been fo six months here now. I've been requesting vlcc aundh people to transfer my package but nothing has been done till now. Must have made fifty calls atleast here and there to get my package transferred. But all in vain. Can anyone help here?...
Complaint comments  Read comments Complaint category Health & Beauty

Vlcc Health Care / Wellness — aund branch charging extra then the company rates

 Anita Bora on Sep 6, 2019
Ithe aund branch is charging rates differently and more than the company rates the staff applies rate according to their own thought. I was offered innova root touch up at rs 899 /-including taxes the staff dr gunwale charged me rs1499 /-saying that these are their branch rates. I again inquiring with vlcc customercare and confirm the rate which was rs 899 so the aund branch cheated and extracted more money and put me to ecconomical loss...
Complaint comments  Read comments Complaint category Family & Relationships

Vlcc Health Care / Wellness — refund and cancel the package

 SANGEETA Y YADAV on Sep 6, 2019
Hi

Due to health issue i need to withdraw and cancel the package of weight loss program. We email and call everyday last 45 days. But no response. Everyday he/she just told me ok i check, forward, inform my team to you etc. Please it's request help me i am totally help less.

Vlcc team member not support to me. When i call no one take responsibility to sort issue just pass way from one person to other. One of his member mr. Akash told me your amount refund on 16 aug 2019 but till date.

Vlcc just sale it's package, he/she not care customers.
Complaint comments  Read comments Complaint category Health & Beauty

Vlcc Health Care / Wellness — non payment by vlcc franchise

 Akbajaj on Sep 3, 2019
Dear sirs
I have taken multiple packages at vlcc vidyanagar. As i am planning to move from here i asked for refund of some of the packages for which i haven’t taken a single sitting. The owner of vlcc vidyanagar has declined to pay for the packages.
Moreover all the good staff has left the parkour as they have not been paid salaries for months. Owing to this the services at the parlor had been getting poor.
As i want my money back i would request you to help me resolve it.
Anjali bajaj...
Complaint comments  Read comments Complaint category Health & Beauty

Vlcc Health Care / Wellness — fraud and cheating case against vlcc

 Shafiya Sayyed on Aug 30, 2019
Hi,

I am compelled to write in to you for the subscription that i had taken from vlcc for weight loss program worth inr 60174/-.

At the time of enrolling i was promised that i will be refunded the subscription amount in full in case the services are not satisfactory or if i chose to not continue further.

However the services are substandard and haven't yielded any results as promised. Only 2 service availed, a spot on & herbal massage of the 60174/- package.
I am now relocating to dubai as i am transferred by my employer. Due to the aforementioned...
Complaint comments  Read comments Complaint category Health & Beauty

Vlcc Health Care / Wellness — cheating with me

 Shrishty Gupta on Aug 30, 2019
Manicure complete in 10 min. Nd unwanted charge apply by your center..
Service is too bad.. What the [censored] type of service for vlcc kapoorthala vlcc is the best for her name or her service but today vlcc kapoorthala centre cheated with me nd whenever vlcc is not recognize my queenie or i have a money back for this service either i'm gone to consumers forum lucknow.
Regards. With adv. Shrishty gupta...
Complaint comments  Read comments Complaint category Fitness Centers

Vlcc Health Care / Wellness — incorrect package recommended, cheated

 Gauri Rajan on Aug 27, 2019
I'm very disappointed that a brand like vlcc only cares for coverting customers and extorting money without caring for the customers. I enrolled myself at the bhandarkar road branch pune. At the time of talking you the lady manisha i cleared explained that i had a medical history as much as i wasn't currently in any medication and was given a lot of jazz when i clearly expressed my interest in arm and tummy tucks and was sold 5 kg weight loss, 5 body therapies and 5 3d arms. Initially i was quoted 50k for the package when i said i wasn't going to be able to take that coz of the price she kept insisting...
Complaint comments  Read comments [1]Complaint category Fitness Centers

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