[Resolved]  Vodafone India — wrong information about postpaid plan (during portability airtel to vodafone)

Address:	Mumbai City, Maharashtra, 400093
Website:	www.vodafone.in

I have port my sim number i. E [protected] from airtel to vodafone on 16 oct 2018. As discussed with miss pooja, a vodafone agent, her contact no is [protected], she offered me a plan of 199, having unlimited local+ std call 100 sms per day 40 gb roll over data and one year amazon prime subscription. After successfully portability, i came to know that there is no any plan of rs. 199 & a plan of 399 had activated on my number. Such type of case had happened with my friend niranjan upadhye [protected] but he cancelled his portability request looking at this. He then contacted one vodafone telecaller [protected] ([protected]@gmail.com) regarding the plan details, during the conversation they agreed to give the above plan but in mail there was no such plan in the mail.
The kyc person who varified my identity whose contact no. Is [protected].
I already mailed several times to nodal. [protected]@vodafone.com regarding for the same but they told that i am lying & signed a document of 399 plan, while i never singed any type of documents.
I'll suggest to check the call records of the whole process and tally my signed, which is claiming by vodafone, because i have no evidence of it. Kindly look into this matter and help me out for this situation
Giving false promises during conversation and not following them is a fraud. I hope you have understood the situation and will do the needful.

Pramod kumar singh
Contact number:-
[protected]/[protected]
Address
Fiitjee pvt ltd
Baba house ground floor
Andheri kurla road, andheri
Mumbai 400093