Voltas Complaints & Reviews

voltas 1.5 ton ac — very bad service

i have purchased voltas 1.5 ton window ac last year. when i start the ac, compressor works for 2 minutes and then stops. first time i registered my complaint on voltas call centre on 8th may 2011 and today is 15 may 2011 and till now i have called them around 9 times and evey time they promise that service boy come to you with in one day and till now no one has come for service. in this way they provide worst or we can say they provide no service. so do not purchase voltas ac. my complaint no is 11my0800237 and customer id is c1396513.

Voltas window 1.5ton Ac — Very-Very Poor Service

I am the user of your product .I has complaint no. 11MY1105429AND 2ND C.NO IS-11MY040032. I purchase a ac andIe face cooling problem in it. I Also submit complaint on 4-5-2011,and[protected].and both time no visit of engeneer is done at my home. so Please notice that if my ac problem is not closed by ur engeneer as soon as possible then i gone to consumer forum .so please solve my prblem my name is Sandeep Goyal My. Contact no is.[protected] and[protected].

Yes, I am fully agreed with this statement.

Hi this is Vijay Pratap Singh.
I have gone through your comment but only problem is that i don't know who are you. if you are Soni's cousin then i will literally make sure that I will make lfe hell for you.

I am out of the country now but, but after coming back I want to take this matter legally.
I knwo who are you & also know why you are writing here.

Regards
VPS

MY COMPLAINTS NUMBER ARE

12MR1302313, 12MR1302262
I purchases two chest fridge from jaipur distributor M/s Trade and wings on 6 Mar 2012.

On reaching the products on 12 march I found that the locks of both the products were defective. I lodge the complaints as above on their toll free numbers.

After many reminders to different persons on different mobiles and assurance from all, at last one service person came from Ajmer.

The service person inform me before coming that they have no locks in inventory and coming just for to attend and find out the things.

He repaired one lock but when he trying to repair the second one the lock has damaged . He said that he will come within 2 days with a new lock and change it.

When 4 days left I again call to the person then he answered very strange things that you had broken the lock and it has to be changed the entire door on PAYMENT.

As the new pieces are defective and the breakage was due to their own engineers how they demand the payment.

He even not take my sign on the report

Is this type of LOOT by TATA group?

Dear sir,
I have purchase VOLTAS A.C from Lucknow
but till i have not got the service of the same
Sales order no:425745 dt 25.06.2008
BIll No/ challan NO::[protected]
Bill Date:25.06.2008

Dealer Name: Himanshu Trading corp
Cont No:[protected]


Kindly do the needful at your end.
Waiting for your reply Pl...
Regards,


G.S.RANA
Officer - Materials
Materials Department
Tata Chemicals Limited
Babrala - 242021
Uttar Pradesh
Mobile No: [protected]
Phone (O[protected]Direct)
Fax (O[protected]
Email : [protected]@tatachemicals.com

MOBILE NO-[protected]

since installation was not done by our authorised dealear-MS.SAUGAAT, rai market, ambala cantt, saugaat enterprises is not responsible for attending the complaint...but still the complaint was entertained.IT IS FOR THE ATTENTION OF THE PUBLIC THAT MR.VARUN SHARMA, THE COMPLAINANT INSTALLED A.C. ON HIS ON FROM SOME UNTRAINED MECHANIC AND AC WAS NOT ALIGNED PROPERLY, SO IT DID NOT WORK...But now the a.c has been re[paired by saugaat enterprises even though they were not responsible for it..GUARANTEE CONDITION NO 7.8 CLEARLY SAYS THAT A.C. SHOULD BE INSTALLED ONLY BY SAUGAAT ENTERPRISES..

VOLTAS AC 2 TON — AC NOT COOLING

DEAR SIR,

I HAD PERCHAGED AC 18.10.2008. BUT AC IS NOT COOLING NOW. I HAVE ALLREADY COMPLAINED 2 TIMES.BUT THERE IS NO RESPONSE. MY 1ST COMPLAIN NO-09AP062418 &2ND IS 09AP141433.SO KINDLY I REQUEST YOU PLESE SOLVE MY PROBLEM ARGENTLY.I HAVE ALLREADY ATTACHED PERCHAGE PROOF& AC SNAP ALSO .
THANKING YOU.

voltas ac 2 ton — ac not cooling

DEAR SIR,

I HAD PERCHAGED AC 18.10.2008. BUT AC IS NOT COOLING NOW. I HAVE ALLREADY COMPLAINED 2 TIMES.BUT THERE IS NO RESPONSE. MY 1ST COMPLAIN NO-09AP062418 &2ND IS 09AP141433.SO KINDLY I REQUEST YOU PLESE SOLVE MY PROBLEM ARGENTLY.I HAVE ALLREADY ATTACHED PERCHAGE PROOF& AC SNAP ALSO .
THANKING YOU.

Dear sir
To i have a problem in my air conditional that no give proper cooling in my room it is of 2 ton with 2 star rating which purchased from chhatarpur authorized service centre but they are not giving the proper service they do not correct the problem in the A.c.
so please tell them to correct the A.c.



your faithful
Nitin Agrawal

we have purchased a/c in last aug 09 from dealer located in santacruz vakola till that time thr is some problem in compressor we have placed 25/30 complts regarding this but nobody turned up one fine day one exe came & done something & then for 15 days it was woking fine but again we are facing the same problem as your cust care is very poor & irresponsible they even dont know how to talk . this is to tell you that we are forced to go in consumer court as we are not getting any reply from your side

this is a request to all not to buy any voltas product

voltas ac vertis 2 ton — ac not cooling working

Sir
I have purchased a 2 ton voltas vertis plus ac from Electro plaza G 8-9 city plaza bani park jaipur vide invoice no 1820 date 23-2-09.
From the begning my ac is not cooling working properly & I made complaints time to time to the dealer as well as company vide complaint No 9my153443 date 15-5-09 &
09my223194 dated 22-5-09. On my above complaints company person came to my office
But they said that even the ac not making enough cooling & the company Engineer will
Take decision for replacement of my ac which is in gurentee period.
Sir me & my family facing difficulties in the peak hot days, please help me.
Manju Singh
C-218 Tara Nagar, Jhotwara
Jaipur, Rajasthan.
Pincode:-302012
Mob. No:-[protected]

my voltas ac not cooling complain is 3 times but any not response

plz service ac in bar room high court complex of j&k

Hi,
bought a Voltas A.C 1 Tons from Unique Refrigeration 6 Uday Bhawan Bhagwan talkies agra vide bill Bill No 032 book n0 06 dated 17.7.2008 my A.C is not working so I visit above showram about 30 time from 15.06.2009 my complaind noted only no problems solution kindly action early.
Thanking you

from
Amar Singh Rajput
4 Uday Bhawan Agra
[protected], [protected]

I'm working in S.M.C Global Pvt Ltd. Last year we have buy around 6 Voltas Vertis A.C. & three of them are not working properly. As cooling is not in a proper manner. Just send some engineer to solve the problem asap.
I'm giving my address below
SMC GLOBAL PVT. LTD.
1st FLOOR SARDAR PATEL MARG CIVIL LINES
ALLAHABAD

No AC Colling effect from the day it is-installed.Last time it was promissed by concern person to come and I will personlly attend but no acction till today.Please inform me on line([protected]) and by e-mail soon.

Voltas AC — AC is not working Properly

I have purchased 2 AC on 27th March 2010 from Croma Retail House. One AC is perfectly working but from 1st day my second one has some problem. I have raised Compaint no. (10MY0600131) dated 06-May-2010 but till time no body has called me to resolve the problem. I request you to please resolve the issue as early as possible.....

Regards

Chandresh.R
[protected]

80 TR AC PLANT NOT PROPERLY WORKING AT SURAT


At present following pending work still unsolved. Pl. complete the work immediately.


1. Change of the oil seal (Gasket) for both old compressors & also for new Chiller plant compressor.Oil leakage still continue from compressors.

2. Repairing/replacing the components of the equipments which is not properly working since 6 (Six) months. Pump valve is not properly working.So service it, as earlier you servicing the other pump on 30th March 2010.


3. Dis cleaning the condensers with standard specification.

4. Lubricating the bearings of motors. pumps and fans.

5. Inspection of belts, including adjusting the tension and replacing the worn out belts.

6. Replenishing the refrigerantas a result of a leak from the system arising out of standard wear and tear.

7. Waterline Valve of Cooling Tower & Water pump is not working, so replace or repair it immediately.

I am sending herewith photograph of oil leakage & defective Valve of coiling tower water pump photograph.


Kindly take personnel intrest to solved the all above problems, other wise we have compelled to approach your senior executive.

Thanking you for anticipation,




--
S.R.KHAN
MANAGER
GANDHI SMRUTIBHAVAN
SURAT MUNICIPAL CORPORATION

Dear Sir

We are given complaint to your dealer who we bye the AC at sitarganj ( uttarkand) in last week, but there is no service engr. or any representative visit at our factory, adds as below

m/s.Golden cruiser private limited
D53 & 54, ELDECO SIDCUL INDUSTRIAL PARK
PHASE-II, SITARGANJ
UDHAM SINGH NAGAR -DISTT
UTTARAKHAND

Voltas AC — ac not working properly

my ac is not working properly....i have complaint on 12/3/2011 but no response i have got
complaint number is 11MR1201723

I have purchased a voltas split AC 1.5 ton throuh jainson agency karur about 3 years back, NOw it is not running from night 11.30 hrs to morning 6.30 hrs, About 6 mths back one representative came and changed the capacitor.bur the same problem continued, I have also informed the same centre and also complaint to the local authorised service centre, and the seller, bur they have not taken any steps, therefor I am kindly requesting to take necessary steps to rectify the same and save like me a small consumer,

thanking you
T mani, karur, [protected].

Dear Sir/Mam,
I have purchased Voltas vertis Star Rated AC on 19/05/08 from Durga Air

Conditioner Center Aligarh worth Rs.16800. Book No.02 S.no.60. at the

time of purchasing the shopkeeper assured about the best service and said

about two free services and five year on site warranty . But after few

months in the end of season when we asked about for the free service he

said that he can gave service when the next season starts and there is no

need for the service in this season. So in next year in march 09 we call

him several times then he send the electrician for service. in the end of

season when we asked for the second free service then he told us that the

time period of warranty has expired and he was unable to gave us the free

service. now again the new season of 2010 starts and when we starts our

AC in March 2010 after few days it got crashed and stops taking load of

compressor. again we call to the dealer he told us to deposited Rs.250/

as visiting charge to attend the complaint and we do the same and after

two days he came and checked the AC and told me that the compressor is

gone and it has to be changed and gave the customer care no.[protected].

I have called at customer care and register the complaint and they people

gave us the complaint no. which is 10u1401942 and assured us that in the

next 3 days their electrician attend the complaint but a week passes and

no one comes. we again call the no. and told about the problem and again

they gave 3 days time in this way three months passes and no one comes

to attend the complaint it was the month of hot june some one told us

the address of the customer center at aligarh at medical road. we reached

there and told them the problem and gave them the complaint number they

recognized the number and send the electrician and after two days and

after checking the electrician found the same problem of compressor and

told us that if you have to sort out the problem then you have to deposit

a sum of amount Rs.2000 as repairing charge. but we told him that it is

in a warranty period of five years and there is only two years passed and

its warranty is still due. so he told us to wait until the new compressor

has come and again one and half month passed no one come to repair the

AC. then we again consult the customer care in the city and he said to

deposit Rs.2000/ for replacing the compressor and on another day

electrician come and replaced the compressor and the AC starts working

and electrician again charged Rs.300/ as service charge and we have gave

him the same bcoz he was next to god who chill us in that hot weather and

the season ends happily. Now new season starts in 2011 and the AC is

still making problem it frequently trips after some times and comes on

fan mode. we have serviced it at the start of season but it contineous

getting problem. we register our complaint at customer care and they gave

us complaint no.11my030442 but no one come upto till date. Kindly suggest

us that should we go to the consumer court for the bad service of the

product or what should we do bcoz we are fed up with this VOLTAS AC and

in a disguise that what should we do bcoz no one is hearing us.Plesase do

help us..

Thanks

ASheesh SHarma
[protected]

Voltas AC — Properly not serviced

I have purchased window Ac. the service has not been done properly.The tecnisian says he has no time to service.the AC is in guarantee period

K.n.Gupta
[protected]@yahoo.co.in

Dear Managing Director Sir,
I have the honor to state that we have purchased 20 vartis AC window from vatanukul
Indore City (MP),
Two year before fist of all after complaining we don't get any sort of services from there
some mr Nagar sits there he never attends properly, out of this Ac two ACs compressors are not working he says that guarantee is finished . but as we know that 5 years guarantee stands on copressor.kindly do the needful.
we have hotel cum garden and resorts name is kanha garden and resort / hotel
mr Rakesh of vatanukul shop of indore knows our problem.
last year also we had the problem but no action was taken from vatanukul.
kindly do the needful this is our request.
ck sharma
GM,
kanha garden and resort,
Indore MP.
cell No.[protected].
Mail address.
[protected]@gmail.com

Voltas A.C — not working properly

i hv bought a voltas a.c 1 yr back.now its not working properly n the cooling system is just not working infact its blowing hot air.so lpz fix this prob as soon as possible.thanks

Dear Sir,

i was purchased the voltas split ac vertis premium in 19th may-11. but many reminder 2 dealer, not provide the service of ac.i was purchased the ac from mahima enterpsrises. agra . i, m regularly call the dealer. but they was not provide the service of my many reminder.so plz as per ur market value, i, m very disappoint for ur service.so plz resolve my problem as per as soon.

with regards
Kuldeep singh
19, roshan bagh dayal bagh
agra-5
mobile no.[protected]
[protected]@gmail.com

Voltas - water leakage in the indoor unit of Voltas Split AC under guarantee period.

hi i am nadeem husain i have purchase a voltas spleet ac 1.5 ton[protected] but our ac is not working succesfullywater leakage in the indoor unit of Voltas Split AC under guarantee period.please help me

Dear nadeem1972

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Dear nadeem1972

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team

Dear Sir, I am a regular customer of Voltas and I have got four Voltas ACs at my house. I am sorry to bring it to your notice that I purchased one Voltas Window 1.5 ton AC model 182CY from Kohli Bros. Karol Bagh, New Delhi vide Bill No. 1901 dated 19.6.14.
I purchased another Voltas AC Window 1.5 ton model 182DY from RK Vision, Khanna Market, Lodi Road, New Delhi vide Bill No. 2148 on 20.6.14.
After purchasing the first AC on 19.6.14, I callled customer care and requested for installation of the AC and I was given complaint no. [protected] dated 19.6.14 and was told that I will have to pay a sum of Rs.500/- for installation. I again called customer care on 20.6.14 enquiring about installation and was told that we require at least 24 hours to respond. After 24 hours when I called they said 24 hours means working hours. I was surprised to hear the definition of 24 hours. When I called after 24 working hours I was given the landline telephone no.[protected] of the agency who instal the ACs on behalf of Voltas and I kept on trying that number continuously but that number can never be contacted. When I spoke to senior Executive on Sunday I was told that he will pass on my message on the mobile number of the agency and request them to instal the AC but on sunday they don't work.
In the meantime I also made a request for installation of the another AC purchased by me on 20.6.14 and I was given the complaint no. [protected] dated 21.6.14. On Sunday evening I received a call from mobile no. [protected] with reference to my first complaint of installation that they will come on Monday evening and I will have to pay a sum of Rs.700/- for installation when I told him that customer care has informed me that I am to pay Rs.500/- for installation he said that it cannot be installed with Rs.500/-. Since I was very much disturbed I agreed to pay Rs.700/- subject to a proper bill of the amount. I was told bill is never given of this amount. I again contacted customer care and I was told that grill for fixing of the AC might have to be cut hence he is demanding Rs.700/- for installation, when I querried that without visiting the house how can he come to know that grill is to be cut, the executive of customer care was speechless. Thereafter, I contacted the dealer from whom I had purchased the AC (RK Vision) and asked him to take his AC back and to provide me AC of some other company. Then the dealer sent the person for installation of both these ACs and those have been installed.
After installation of one AC, I found that the grill which controls the air direction was free and not working and I had to put some paper to fix that. I again made a complaint to customer care for demo and for attending this complaint I was given complaint no.[protected] on 22.6.14. When can I expect an engineer from the Company? Since, I have committed a blunder by purchasing Voltas products, I know I will have to bear such harassment. my email id is [protected]@gmail.com and registered mobile no. is [protected]. (Ravinder Nath)

I have also purchased 3 split 1.5.tonne AC of Voltas, but from the beginning the experience is not good and not only there was delay in installation, there is no after sales service even during warranty period as the seller /distributor who has taken money and supplied the unit, washes his hands off by informing that customer should contact /complaint at toll free no.of the Company as after selling the product, the after sales service is provided by customer care deptt and seller cannot do anything .This procedure is not being followed by Voltas alone, but has become norm for any product bought of any Company from the market .The Govt makes money by collecting taxes from every product sold, but has not provided for any means to see that product purchased by the customer is of good quality and proper after sales service is provided to customer, as most of the Companies are taking customers for granted and are not concerned once the product is sold .Even after entering into yearly contract for service and taking money yearly for AMC, required service is nor provided and the customer cannot not approach consumer forums for small-small things, as getting relief from there is time consuming and is not help full in all cases of problems being faced by customers .There should be a mechanism and service provided bv Consumer department of each State in all cities, wherein some helpline number is made available for interest of customers, so that if their problems are not attended, the buyer of any product can call the helpline number to register his complaint against the Company and appropriate help is provided by department of govt to make sure that the complaint of the buyer is attended and in case of delay on part of seller /manufacturer /trader, an appropriate action is taken immediately, which can make the seller /manufacturer etc accountable .The State governments will have to play some active role to make the sellers accountable and to protect the interest of consumer of any product, as otherwise after collecting payment for the product none of the reputed or local companies are willing to provide satisfactory service to the consumers .

VOLTAS VERTIS GOLD — pathetic service and service center

its been three months i have complained about my ac inspite of having complaint num every time i call the costumer care they say they are sending the engineer but he never comes iths 3 months now and i am really pissed off

1.5 Ton split A/C — Not working

i have purchased A/C in TMC Hyderabad on 150308, it was not working(Fuse failing when Compressor is on) from 090508

i launched a complaint to customer care on 100308, but till today no body was attended to my complaint, my complaint BP no:[protected], please take necessary action immediately, and rectify our problem.

thanks with regards

murali krishna.k

I have purchased one Voltas (Vertis Plus 1.5 ton) Split AC from M/S Shah jee Electronics on 24.06.2009 vide their bill no 13775 for Rs 25000/- It was working properly till 15.07.2009 from 16 July onward it is not working properly after every fifteen minute its fan motor getting stopped its giving the hot air instead of cooling the room.

On 19 July 2009 I lodge a complaint through customer care cell and they have given me the complaint no 09JL190064. An engineer from Voltas came for repairing the machine on same day 19.07.2009 from the service center of Voltas and he has taken out the fan motor from the outdoor unit for replacement and he has assured us that it will be replace with in 24 hours and Ac will work properly. It is almost four day over nothing has happend in this regard when ever we talk to service center people they reply the voltas company is not able to provide us the fan motor and it will take another 3-4 days to replace the motor. As you know the weather of Delhi it is very difficult to leave without the AC now a days.

Therefore my request is please take the necessary action to repaired the AC as quickly as possible. As voltas is big company I can't be live that you are not able to provide the parts to service engineer if it is so I think you should give the standby to the customer. I am giving below the details of service center from the engineer came and who is saying company is not providing the parts to us.

Name of Service center of Voltas.

Raj Air Conditioning company
S-25 Shop No 1 Shalimar Gargden Extension
Ghaziabad UP

Owner name of the service Center :- Mr Rajbir

You are requested to please look into the metter and get the AC repaired at the earliest.

Thanking You


Honey Kumar Guglani
Finance Manager R K SWAMY BBDO PRIVATE LTD
R/o D-380 B, Lajpat Nagar
Sahibabad Distt. Ghaziabad UP

I am Sr.Manager in Dalmia Chini Mills Unit Jawaharpur.We have purchase 16 Nos 1.5 T and 5 Nos 2T split air condition with commitioning.We purchase from Lucknow S.S.Engineers after recmendation of your Area Representative.But Your Service center S.S.engineers not giving reponce.He is not attanding our phone call since long time.Our New Administration Block work Held up due to this and 15 Aug is our date of innorgation.Please take action to your Dealer Mr.Sanjay Prop of S.S.Engineers.Lucknow Mob No-[protected]

hello sir,
i am stalin BE computer science fresher .. i want work with your company..if any vacancy plz tell immediately.

I have purchased 1.5 ton split a/c from Kanchipuram due to my free service I placed the complaint to Voltas Limited.I am verymuch dissappointed with the cutomer service of the above company.Can any one can help me in this matter to file a complaint in the consumer forum.

Regards,

K RAJA

Sir, i am ramesh BE electrical&electronics engg fresher...if any vacancy plz tell me...

hello sir, i am dinesh mba graduate specialized in(hr &systems).if vacany plz tell me

immediately consult an advocate and send an advocate notice.follow the instructions of the advocate

I had registered complaint on 15th April 2011, two times executive but still the same complaint is going on(there is no cooling) complaint number 11AP1504104, i told to the executive to check the pressure of the Cylinder in the outdoor unit, now it was 5.5Amps previously before 6months it was 7.8Amps i told told to the executive he told AMps is ok. but there is no cooling. My Voltas 1.5Ton Split AC is in bad condition what to do, from the time i have bought the AC i got the problem, but still now they doesn't rectified. kindly do the needful. Also service provider also is not good in servicing, DK Engineering or BK engineering chennai, there is no response from their side.

Sir,
I got a direct appointment letter. Kindly confirm me is this right or a fake one.please confirm me.

with regards
kundan Sharan







On Wed, 11 May 2011 11:35:01 +0530 "Company HRD." hrd.[protected]@urgentinterviewcall.com wrote

Dear Candidate,

It is our good pleasure to inform you that your Resume has been selected online for our Company direct recruitments. Company has selected 72 candidates as in PPC Department, Company urgently requires candidates as Executives and Managers, You are selected according to your resume in which Project you have worked on according to that you have been selected in our Company. Company is recruiting the candidates for new plants.

Your Appointment Process will held at our Company HR - office – on 23th May - 2011. You will be pleased to know that Company has advised you in the selection panel that your Application can be progressed to final stage. You will come to Company HR office. Your offer letter with Air Ticket will be send to you by courier before date of interview. The Company can be offering you as best salary with benefits (35, 000/- to 8, 00, 000/-) per month + HRA + D.A + Conveyance and other Company benefits) for this post. Designation and Job Location will be fixed by Company HRD at the time of final process. You have to come with all photo-copies of your Qualification and Experience documents.

Regarding your interview management and coming surety to company on time, you have to deposit an initial refundable security amount in favor of Company HRD for the sum of Rs. 8, 450/- (Cash). This is refundable interview security against your interview management by HRD. Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. Job profile and salary offered by Company will be mention in your call letter. Your call letter and Air ticket will be dispatched very shortly after receiving your confirmation of security deposited in bank. We wish you the best of luck for the subsequent and remaining stage.

Company will provide you hotel facilitates and local conveyance when you come here for interview. One extra person is allowing with female candidates. Selected candidates have to submit the interview security by Cash through any home city branch into the bank, given by Company authorized authority Mr. Ramesh Chand Kindly give the information by email after submitted the security amount in bank. Short-listed candidate’s personnel communication to company, will not be accepted before the given interview schedule. The last date of security deposited in bank is 12/05/2011.

For any clarifications please contact: - [protected], [protected]

Or write us at - [protected]@hrdinfo.info

Regards,

Mr. Vivek Mehta - (HRD Manager)

VOLTAS LIMITED

A – 40, Shinhan Place,

Ambedkar Road, Chinchpokli,

Mumbai – 400 031 (India)

Voltas - Vertis Gold AC — wrong product delivered

We have recently bought an AC from GIRIAs Coimbatore. We have ordered a 1.5 ton Vertis Gold AC but they have delivered us Vertis Gold - i which we never intended to purchase. On our complaint they are just dragging the matter.

kindly help us to resolve the matter.

thank you in advance

best regards
Sanjeev

I was booked 20/20 FSS water cooler at Sri. Aditya Refrigerations, Kakinada on 07.04.2009, but it is not received still even after nearly one month. The sales man says that there is no stock and company executive is not giving proper reply regarding supply of water coolers.

Donation.

I am Mrs.Hellen Koffi . I am married to late Dr.Koffi Edward the owner and CEO of Royal Oil Ltd and Royal Construction company.We were married for ten years without a child. He died after a brief illness that lasted for only four days. Before his death we were both born again Christian. Since his death I decided not to remarry or get a child outside my matrimonial home which the Bible is against. When my late husband was alive he deposited a huge amount of money in a bank for foreign investment. Presently this money is still in the bank.

I am undergoing a medical treament, I have cancer and stroke, recently my doctor told me that I have only five months to live after medical surgery on my left breast. Having known my condition I decided to donate this money to a church/good persona or charity organisation that will utilize this money the way I am going to instruct herein. I want a church or good person that will use this money to support the work of God, help the needy, help widows, help the less previledged, build churches, build orphanage homes and schools, help to propagating the word of God and to endeavor that the house of God is maintained.

The Bible made us to understand that"Blessed is the hand that giveth". l took this decision because I don't have any child that will inherit this money and my late husband relatives are not Christians and I don't want my husband's money to be misused by unbelievers and I don't want a situation whereby this money will be used in an ungodly way. What pains me so much is that my late husband relatives seized the Oil and Construction company immediately my husband died and nothing was left for me only because I don't have any child.

This is why I am taking this decision. I am not afraid of death hence I know where I am going. I know that I am going to be in the bosom of the Lord.Exodus 14 VS 14 says that "the lord will fight my case and I shall hold my peace". I am here with my laptop computer and I don't need any telephone communication in this regard due to the presence of my late husband relatives around me. I don't want them to know about this deposit. With God all things are possible.

As soon as I receive your reply I shall give you the contact of the Bank to enable you contact them for the transfer of the money. I will also send to you the official documents concerning this deposit .I want you and the church to always pray for me because the lord is my shephard. My happiness is that I lived a life of a worthy Christian. Whoever that Wants to serve the Lord must serve him in spirit and Truth. Please always be prayerful all through your life, anydelay in your reply will give me room in sourcing for another church / good person or charity organisation for this same purpose. Please assure me that you will act accordingly as I Stated herein.

Hoping to receive your reply.
May God bless you
Mrs.Hellen Koffi

hello
mera voltas ka fridge khraab hai
theek karaane ka kasht karen
mera pata hai:
3/35 single storey, ramesh nagar, new delhi-15
mobile: [protected]

Voltas AC Complaints - very bad service
View all Voltas AC complaints
Voltas AC



very bad service
i have brought a ac with voltas, a 1.5 tonn vertis spilt a/c & my complaint no 09AP291397 DT 29.04.2009, I have called more than 50 times but no body attanding till now. I have purcage more than 15 AC from your company.I am very uncetify with your service.

Regards
Prem
[protected]

pls send or give me ur ser. engg. contact no. for 3 phase voltas ac which is breakdown since purchase ing date.
my add.
kusum powermet (p) ltd
keonjhar.
orissa.

VOLTAS AC COMPANY IS CHEATING PEOPLE. THEY HAVE NO PROPER SERVICE CENTER. THEY DONT EVEN HAVE A SERVICE ENGINEER IN THEIR CENTERS. AFTER SALE SERVICE OF VOLTAS SUCKS SO I RECOMEND ALL NOT TO BUY VOLATS AC.

very bad service and unskilled labour instalation
i have brought a ac with voltas, a 1 tonn vertis spilt a/c from viveks, chennai, i have been facing problem since the month 1, and started giving problem and i have never seen such a bad customer support, as i given a complaint for one week before but still no body has come for service, i will never sugest the same company to any one with my experience.

i fully agree with suyash juenja, voltas does not have a service team at all, i have purchased an elite 1.5 2 month bak, the technicion whom came for instalaton was local techi, like an ajham...
i am also facing a problems from th day one, now my ac is compleately mallfunctioning. not to buy voltas, i would suggest panasonic is the NO :1 .

I purchased Voltas 1.5 ton window AC on June 14th, 08
Last year it worked fine. However since teh beginning of the season it is not cooling continuously. I called the technicians several times but they come, spend some time and go and the problem is persistant. This is the most inefficient technical support I have ever experienced. the technicians don't know either their job or they are deliberately not doing it well. In the process of calling them so many times I have also surpassed the warranty period. I have vowed that Iam going to claim compensation from Voltas. I will not let them go so easily. They have to either repair my AC properly without charging me anything or else they have to refund /replace the machine.

Rohini
faridabad
[protected]

AS MY FRIEND SAID ABOUT VOLTAS AC, I AM 100 PERCENT AGREE WITH ALL OF THEM AND FURTHER I WANT TO ADD MY PROBLEM ALSO HERE.
I BOUGHT AN VOLTAS VERTIS PREMIUM 1 TON AC ON JUNE 3 rd 2009, AT THE TIME OF INSTALLATION THE PERSON MADE TOO HURRY FOR INSTALLING THE AC. AND DID NOT INSTALL PROPER THE MACHINE AND HE WENT AWAY. THE PROBLEM OCCURRED WHEN THERE WAS TOO HEAVY RAIN AND MACHINE BECAME VIBRATE AND ITS PIPE BECOME LOOSE AND ALL GAS HAD LEAKED.
WHEN I CONTACTED SERVICE CENTERE ( WHICH IS NOT THE PROPER VOLTAS SERVICE CENTER, VOLTAS HIGHER THE LOCAL SERVICE PEOPLE) THEY DID NOT RESPONSE AT ALL.

AFTER THAT I HAVE BEEN CONTACT MANY TIME BUT THEY TALKED LIKE THIS AS I DIALLED WRONG NO. AND DID NOT COME ANY COST.

THEN FINALLY I CONTECTED TO CUSTOMER CARE BUT AFTER CALLING CUST. CARE I REALISED THAT CUSTOMER CARE EXECUTIVE IS SO MUCH PRESOORED AND HE ALWAYS TOLD ME THAT I HAVE FORWARD UR COMPLAIN AT SENIOR LEVEL...

AND STILL NOW I AM SUFFRRING THE SUMMER OF DELHI.
MANY PEOPLE SUGGESTED ME TO GO CUNSUMER COURT...BUT THE PROBLEM IS I HAVE NOT SUCH TIME TO GO CUNSUMER COURT.

NOW I AM PLANNING TO SERVICE THIS CHEAP AC AT MY OWN EXPENSES.

AND I WANT TO GIVE ADVICE NOT TO BUY VOLTAS AC.
AGAR ZINDGI BHAR PARESHAN REHNA HAI TO U CAN...

WE HAVE PURCHASED 15 NOS OF SPLIT ACs FOR OUR OFFICE. BUT THERE IS NO SERVICE AFTER SALE . VOLTAS AC COMPANY IS CHEATING PEOPLE. THEY HAVE NO PROPER SERVICE CENTER. THEY DONT EVEN HAVE A SERVICE ENGINEER IN THEIR CENTERS. AFTER SALE SERVICE OF VOLTAS SUCKS SO I RECOMEND ALL NOT TO BUY VOLATS AC. THEY DO NOT CARE ABOUT CUSTOMERS AND THEY ARE NOT AWARED ABOUT CUSOMER SERVICE. THEY NEED PROPER TRAINNING ABOUT CUSTOMER SERVICE. BASICALLY IN CUTTACK AND BHUBANESWAR OF ORISSA STATE THE SERVICE ENGINEERS AS WELL AS HIGHER OFFICIALS ARE VERY CARE LESS. I DONT UNDERSTAND HOW THEY HAD BEEN SELECTED FOR THIS JOBS.

mob- no. [protected]

I have purchase window ac 1.5 ton till date nobody attend the service nor bother to comply complaint.Very bad service and careless towards their duty.
my address is:
C-52, ground floor, palaspally, bhubaneswar, orissa

sir ibought a voltas verti plus window air conditioner on 7th April 2008 from M.J.Cop. rikhi ram building Batala distt, Gurdaspur[Punjab] with stabliser at the cost of Rs.20500/-after 5 to 7days my real brother bought the same at Rs.20000/- i asked the dealer to return Rs.500. But he refused to give money back.he charged instalation fee also without filling the machine instalation coupen.next year he provided me free service without filling the coupon.now he provided me 2nd service without filling the coupon and demanding Rs.150/-.his workers damaged the fan of A.C. Now i request you to comment.
pssodhi scf35 leak wala talab batala mobile [protected]

i dont agree with u. i heard voltas s the best and for more than 3 years it s running in my friends house without any issues

I have purchased a new AC Machine vide model MWF-18CR on 23.04.2009 and installation is being done on 24.04.2009; but the fellows who have come to do the same they do not fill up the Machine Installation Coupon & Guarantee Registration Card and they may not convince clearly the operation procedure of its remote controll.
That is why you are requested to please send an appropriate Engineer to my following address for the said purpose and confirm me your contact no. (Mob/Landline).
Thanks a lot

Yours faithfully

(Sumana Ganguly)
House No. 2433, Sector-16
Faridabad-121002
[protected]
[protected]
26.04.2009

I have purchased a new AC vertis elite 1.5t on 25.04.2009 from allied electronics H-10 dilshad garden delhi-110095 but it is very surprising that AC is running but zero cooling. kindly take action immediately.


Iqbal khan
D-4/T-1 dilshad colony
delhi 110095
Mobile No. [protected]

I have purchased a new AC vertis elite 1.5t on 25.04.2009 from allied electronics H-10 dilshad garden delhi-110095 but it is very surprising that AC is running but zero cooling. kindly take action immediately.


Iqbal khan
D-4/T-1 dilshad colony
delhi 110095
Mobile No. [protected]

I have purchased a new 2-AC (Window or Split) 1.5 ton last year but it is very surprising that split AC is running but zero cooling for last year. (last year to he AC de Cooling Zero hai) Kindly take action immediately.

My Mobile No.[protected]

have purchased a new AC vertis gold 1.5t on 26.08.2008 from voltex aircon pvt ltd delhi-110005 but it is very surprising that AC is running but zero cooling. kindly take action immediately

i have purchased a new AC vertis gold 1.5t on 26.08.2008 from voltex aircon pvt ltd delhi-110005 but it is very surprising that AC is running but zero cooling. kindly take action immediately not satisfy voltas service & product complain 3 times but not responding

sunil kumar
ac com 09ju050104
my contact no [protected]

Dear sir.

I purchased one new Voltas AC on 04.02.09 at M/s.Jainsons, annagar at chennai. Vertis plus 1.5 ton model.
and it Installed on 05.02.09. The AC was not working from 06.02.09 because of pc board probled. I frighted with voltas customer care people and retailer to replace a new one. But they wont accept to replace. but the customer care people to accept to change the new pc boad. finally they are fixed the repaired pc board only on 09.02.09.

Again I faced the same problem on 03.06.09. I made a complaint to customer care. They came and taken the pc board on 06.06.09 and there was no reply for a long time. finally 19.06.09 the work was completed. Again 20.06.09 the Ac not working with the same problem. On 23.06.09 they came and taken the pc board again and still there is no reply.

I never expect such a worst service from TATA enterprises.

R.N.Prasath.

my ac not cooling

hi im asachin my problam is not attand i caplant of last 29 jun but your pershon is not cam at my home my adders is (NIRMALA KUNJ ADARSH NAGAR MODINAGAR 201201 MY CAMPLAD ID IS (9ju292449) plz attand my problam

Sir,
I fully agree with the comments. I'd purchased Vertis Gold(1.5t) from NEELU ELECTRONICS, BALLIA(UP) on 05 May 2009. Almost after 15 days the gas leaked owing to installation faults. After repeated requests the gas was though charged but the AC refuses to cool the way an AC should. The supplier was approached
who requested the service engineers of Voltas in Ghazipur(UP) to attend to the fault. They came and got the job card signed by me sometime in the last week of June 2009 & left duly promising that the defect would be rectified in two days after due approval by authorities is carried out. On 13 Jul your company engineers were contacted on mobile([protected]) as to why they didn't turn-up for the needful. It was really shocking as well surprising to hear your staff saying that they are not responsible for the repairs. The matter was reported to the suppliers also but to no avail. Till date the AC continues to be a matter of grave repentence. May I request you to kindly initiate immediate corrective action in commensuration with the reputation & credibility of your organisation. With warm regards,
Maj AK Chaturvedi

Sir,

I fully agree with the comments. I'd purchased Vertis Gold(1.5t) from NEELU ELECTRONICS, BALLIA(UP) on 05 May 2009. Almost after 15 days the gas leaked owing to installation faults. After repeated requests the gas was though charged but the AC refuses to cool the way an AC should. The supplier was approached
who requested the service engineers of Voltas in Ghazipur(UP) to attend to the fault. They came and got the job card signed by me sometime in the last week of June 2009 & left duly promising that the defect would be rectified in two days after due approval by authorities is carried out. On 13 Jul your company engineers were contacted on mobile([protected]) as to why they didn't turn-up for the needful. It was really shocking as well surprising to hear your staff saying that they are not responsible for the repairs. The matter was reported to the suppliers also but to no avail. Till date the AC continues to be a matter of grave repentence. May I request you to kindly initiate immediate corrective action in commensuration with the reputation & credibility of your organisation. With warm regards,
Maj AK Chaturvedi

I purchased a vertis plus one ton AC on 7/6/2009 from Jagota Electronics, Model Town, Delhi. But just After 10 days, AC is not working properly due Grill defect. and I made a request for removing the fault, your engineer came to remove but they kept promising me it would be solved after replacement of Grill cover that would take one month time. in between a new defect arises AC is working but Zero Cooling. I made a request to your call centre vide complaint no.09AU 101321 dated 10-8-09, 09SP071638 dated 7/9/09 respectively. I contacted your representative Mr. Sumit Talwar, but he always said i send the Email for replacement but no avail. So Kindly help me out for such difficulty . I request you immediate action for the replacemnet of my defected Vertis plus one ton. With Warm regards,
Mr. Pranav Kumar Jha

Dear Sir,

purchased one new Voltas AC on April 2009 at M/s.Cool World Coimboture. Vertis primeam 2 ton model.
and it Installed on April2009. The AC was not working from May 2009 because of pc board probled. I frighted with voltas customer care people and retailer to replace a new one. But they wont accept to replace. but the customer care people to accept to change the new gas selinder. finally they are fixed the repaired gas selinder only three days .

Again I faced the same problem on three days after. I made a complaint to customer care. They came and taken the gas fullfill on the day and there was no reply for a long time. finally June2009 the work was completed. Again Novmber 2009 the Ac not working with the same problem. they came and taken the gas fullfill again and still there is no reply.

I never expect such a worst service from TATA enterprises.

I thinking was TATA Prroduct & survies was very poor.,

Thanks&Regards
Antony Knitss
Tirupur

Dear Sir,

purchased one new Voltas AC on April 2009 at M/s.Cool World Coimboture. Vertis primeam 2 ton model.
and it Installed on April2009. The AC was not working from May 2009 because of pc board probled. I frighted with voltas customer care people and retailer to replace a new one. But they wont accept to replace. but the customer care people to accept to change the new gas selinder. finally they are fixed the repaired gas selinder only three days .

Again I faced the same problem on three days after. I made a complaint to customer care. They came and taken the gas fullfill on the day and there was no reply for a long time. finally June2009 the work was completed. Again Novmber 2009 the Ac not working with the same problem. they came and taken the gas fullfill again and still there is no reply.

I never expect such a worst service from TATA enterprises.

I thinking was TATA Prroduct & survies was very poor.,

Thanks&Regards
Antony Knitss
Tirupur

sir,
i had purchased a voltas ac about 9 month back this is my second time i am suffering, first it is the bloor mooter and it takes them two months to fix it and now it is the capacitor and i am calling them from 15 days and when i ll call on the toll free no i get a call back from the service center in our city and they said we will come tomorrow and guess what no one comes they have been doing this from last 10 to 15 days,
I never expect such a worst service from TATA enterprises.
I thinking was TATA Product & services was very poor.,

Thanks&Regards
sahil bajaal
[protected]

i purchased new split ac in last month 01/03/2010, and was installed on 8th of march,
but when it was check after installation there was technical fault in fan motor, i lodge the
problem to dealer, the guy from company service center came and took motor away,
and i am still waiting for new motor to be installed till.
some time i am thinking of that day when i was purchasing not split ac but the
ac of tata company..
[protected]

We purchased your product on last Sunday-4th April, delivered on Monday -5th April, Fitment made on 7th April, same day late night ac was not working, As a whole not satisfied with product and till date your service providers didn’t found a solution, we are still in follow up with them …………………………...⇄ very poor service
FYR :
Bill number- SI/237 DT, 4-4-2010
Vendor- Amutha&co
Voltas contacted person- Naveen- [protected]

I have Complaint reg Voltas Virtis 1.5 tone A.C Problem on 18.04.2010

Complaint number is [protected]

they told me to come 24 hours but still now they have not attend the

service

I am purchasing the voltas a/c from prakash trading co, after purchasing the service of a/c is not good, the response from service center is not good .
I hope you help me as soon as possible .
please take kind attention to my complaint .
after purchasing the gas has been leaked out every 15 days .
a/c is not cooling ..
ph no:23840685, [protected]

i purchased voltas vertis elite split ac 1.5 ton last year[protected] from Ashish Electronics Jacobpura Gurgaon & instaled[protected].

ac proper cooling nahi kar raha hai, 4 months ac chala hai 15 bar service ho chuki hai.
cooler thik karne wale misyri aapne engineer rakhe hue hain.
1 baar compressor change ho chuka hai,
bahut baar indoor mein welding ho chuki hai
hamare area mein light ki koi problem nahin hai
130w ka stebliger laga hua hain.
maine apne LCD mein ya fridge mein to stabilizer bhi nain laga rakha uska compressor kyon nahin kharab hua
50 baar complaint likhwa chuka hoon, customer care mein baat karo to woh ph. kaat dete hain.
Dealer ke paas gaya to usne bill utha kar fek diya kehta hai company per consumer court mein case daal do.
aapke Area service Maneger Mr. Hasija ko ph. kiya to ab woh mera ph. nahin utha rahe hain.
this year (2011) mein 1 din bhi ac nahin challa, 30, 000/- barne ke baad bhi mujhe garmi mein marna pad raha hai.
aapke engineer aa kar kehte hain ki yeh pura set (ac) kharab hai toh ise change kyon nahin karte aap.
aapki poor quality ka poor service ka maine pura enjoy kiya hai, agar mera ac[protected] tak change nahin kiya gaya to mein consumer court mein chala jaunga.
voltas ka koi bhi product kisiko bhi regmend nahin karunga.
iske baad maine apne circle mein Blue Star ke 4 ac dilwaye hain bahut achi service hai unki.
or aap log (company) bolte hain dealer change karega ac dealer bolta hai company change karegi.
main aapki company ke bare mein net per dalunga or paper mein bhi.
ab agar jarasi sharam aarhi ho to mujhe con. kar lena.

[protected]

sir,
i am purchase(23/3/12) newly TATA Voltas vertis Gemini model.after work not properly...Outdoor fan leaf fully damaged and contenssor leaking.I am complaint the showroom and service section. I want new outdoor..(I am ac purchase just 25days...)
Note: Problems come to within 20days...
by
A.Ayyapparaj
No.12, Teacher Nagar,
Koothapakkam,
Cuddalore, (Dist)607002.
Tamil nadu.
Phone Number:[protected], Mobile No:[protected],[protected]

I completely agree with the complaint filed. I am myself an agrieved customer of Voltas. They have provided me with a deffective unit and insist on only repairing the same and not replacing the unit. The unit has been giving me trouble right from the 1st week of its purchase. I bought the Airconditioner on 22nd May'09 and the problems started occuring from 29th May'09. And since then the problems have been increasing and everyday I have to complain to Voltas regarding something or the other. It seems that Voltas should start paying all its customers salary for doing a full time job of registering complaints on their call centre. Because purchasing a Voltas product means that you are only purchasing head ache for yourself.