Voltas Complaints & Reviews

Yes, I am fully agreed with this statement.

Hi this is Vijay Pratap Singh.
I have gone through your comment but only problem is that i don't know who are you. if you are Soni's cousin then i will literally make sure that I will make lfe hell for you.

I am out of the country now but, but after coming back I want to take this matter legally.
I knwo who are you & also know why you are writing here.

Regards
VPS

MY COMPLAINTS NUMBER ARE

12MR1302313, 12MR1302262
I purchases two chest fridge from jaipur distributor M/s Trade and wings on 6 Mar 2012.

On reaching the products on 12 march I found that the locks of both the products were defective. I lodge the complaints as above on their toll free numbers.

After many reminders to different persons on different mobiles and assurance from all, at last one service person came from Ajmer.

The service person inform me before coming that they have no locks in inventory and coming just for to attend and find out the things.

He repaired one lock but when he trying to repair the second one the lock has damaged . He said that he will come within 2 days with a new lock and change it.

When 4 days left I again call to the person then he answered very strange things that you had broken the lock and it has to be changed the entire door on PAYMENT.

As the new pieces are defective and the breakage was due to their own engineers how they demand the payment.

He even not take my sign on the report

Is this type of LOOT by TATA group?

Dear sir,
I have purchase VOLTAS A.C from Lucknow
but till i have not got the service of the same
Sales order no:425745 dt 25.06.2008
BIll No/ challan NO::[protected]
Bill Date:25.06.2008

Dealer Name: Himanshu Trading corp
Cont No:[protected]


Kindly do the needful at your end.
Waiting for your reply Pl...
Regards,


G.S.RANA
Officer - Materials
Materials Department
Tata Chemicals Limited
Babrala - 242021
Uttar Pradesh
Mobile No: [protected]
Phone (O[protected]Direct)
Fax (O[protected]
Email : [protected]@tatachemicals.com

MOBILE NO-[protected]

since installation was not done by our authorised dealear-MS.SAUGAAT, rai market, ambala cantt, saugaat enterprises is not responsible for attending the complaint...but still the complaint was entertained.IT IS FOR THE ATTENTION OF THE PUBLIC THAT MR.VARUN SHARMA, THE COMPLAINANT INSTALLED A.C. ON HIS ON FROM SOME UNTRAINED MECHANIC AND AC WAS NOT ALIGNED PROPERLY, SO IT DID NOT WORK...But now the a.c has been re[paired by saugaat enterprises even though they were not responsible for it..GUARANTEE CONDITION NO 7.8 CLEARLY SAYS THAT A.C. SHOULD BE INSTALLED ONLY BY SAUGAAT ENTERPRISES..

VOLTAS AC 2 TON — AC NOT COOLING

DEAR SIR,

I HAD PERCHAGED AC 18.10.2008. BUT AC IS NOT COOLING NOW. I HAVE ALLREADY COMPLAINED 2 TIMES.BUT THERE IS NO RESPONSE. MY 1ST COMPLAIN NO-09AP062418 &2ND IS 09AP141433.SO KINDLY I REQUEST YOU PLESE SOLVE MY PROBLEM ARGENTLY.I HAVE ALLREADY ATTACHED PERCHAGE PROOF& AC SNAP ALSO .
THANKING YOU.

voltas ac 2 ton — ac not cooling

DEAR SIR,

I HAD PERCHAGED AC 18.10.2008. BUT AC IS NOT COOLING NOW. I HAVE ALLREADY COMPLAINED 2 TIMES.BUT THERE IS NO RESPONSE. MY 1ST COMPLAIN NO-09AP062418 &2ND IS 09AP141433.SO KINDLY I REQUEST YOU PLESE SOLVE MY PROBLEM ARGENTLY.I HAVE ALLREADY ATTACHED PERCHAGE PROOF& AC SNAP ALSO .
THANKING YOU.

Dear sir
To i have a problem in my air conditional that no give proper cooling in my room it is of 2 ton with 2 star rating which purchased from chhatarpur authorized service centre but they are not giving the proper service they do not correct the problem in the A.c.
so please tell them to correct the A.c.



your faithful
Nitin Agrawal

we have purchased a/c in last aug 09 from dealer located in santacruz vakola till that time thr is some problem in compressor we have placed 25/30 complts regarding this but nobody turned up one fine day one exe came & done something & then for 15 days it was woking fine but again we are facing the same problem as your cust care is very poor & irresponsible they even dont know how to talk . this is to tell you that we are forced to go in consumer court as we are not getting any reply from your side

this is a request to all not to buy any voltas product

voltas ac vertis 2 ton — ac not cooling working

Sir
I have purchased a 2 ton voltas vertis plus ac from Electro plaza G 8-9 city plaza bani park jaipur vide invoice no 1820 date 23-2-09.
From the begning my ac is not cooling working properly & I made complaints time to time to the dealer as well as company vide complaint No 9my153443 date 15-5-09 &
09my223194 dated 22-5-09. On my above complaints company person came to my office
But they said that even the ac not making enough cooling & the company Engineer will
Take decision for replacement of my ac which is in gurentee period.
Sir me & my family facing difficulties in the peak hot days, please help me.
Manju Singh
C-218 Tara Nagar, Jhotwara
Jaipur, Rajasthan.
Pincode:-302012
Mob. No:-[protected]

my voltas ac not cooling complain is 3 times but any not response

plz service ac in bar room high court complex of j&k

Hi,
bought a Voltas A.C 1 Tons from Unique Refrigeration 6 Uday Bhawan Bhagwan talkies agra vide bill Bill No 032 book n0 06 dated 17.7.2008 my A.C is not working so I visit above showram about 30 time from 15.06.2009 my complaind noted only no problems solution kindly action early.
Thanking you

from
Amar Singh Rajput
4 Uday Bhawan Agra
[protected], [protected]

I'm working in S.M.C Global Pvt Ltd. Last year we have buy around 6 Voltas Vertis A.C. & three of them are not working properly. As cooling is not in a proper manner. Just send some engineer to solve the problem asap.
I'm giving my address below
SMC GLOBAL PVT. LTD.
1st FLOOR SARDAR PATEL MARG CIVIL LINES
ALLAHABAD

No AC Colling effect from the day it is-installed.Last time it was promissed by concern person to come and I will personlly attend but no acction till today.Please inform me on line([protected]) and by e-mail soon.

Voltas AC — AC is not working Properly

I have purchased 2 AC on 27th March 2010 from Croma Retail House. One AC is perfectly working but from 1st day my second one has some problem. I have raised Compaint no. (10MY0600131) dated 06-May-2010 but till time no body has called me to resolve the problem. I request you to please resolve the issue as early as possible.....

Regards

Chandresh.R
[protected]

80 TR AC PLANT NOT PROPERLY WORKING AT SURAT


At present following pending work still unsolved. Pl. complete the work immediately.


1. Change of the oil seal (Gasket) for both old compressors & also for new Chiller plant compressor.Oil leakage still continue from compressors.

2. Repairing/replacing the components of the equipments which is not properly working since 6 (Six) months. Pump valve is not properly working.So service it, as earlier you servicing the other pump on 30th March 2010.


3. Dis cleaning the condensers with standard specification.

4. Lubricating the bearings of motors. pumps and fans.

5. Inspection of belts, including adjusting the tension and replacing the worn out belts.

6. Replenishing the refrigerantas a result of a leak from the system arising out of standard wear and tear.

7. Waterline Valve of Cooling Tower & Water pump is not working, so replace or repair it immediately.

I am sending herewith photograph of oil leakage & defective Valve of coiling tower water pump photograph.


Kindly take personnel intrest to solved the all above problems, other wise we have compelled to approach your senior executive.

Thanking you for anticipation,




--
S.R.KHAN
MANAGER
GANDHI SMRUTIBHAVAN
SURAT MUNICIPAL CORPORATION

Dear Sir

We are given complaint to your dealer who we bye the AC at sitarganj ( uttarkand) in last week, but there is no service engr. or any representative visit at our factory, adds as below

m/s.Golden cruiser private limited
D53 & 54, ELDECO SIDCUL INDUSTRIAL PARK
PHASE-II, SITARGANJ
UDHAM SINGH NAGAR -DISTT
UTTARAKHAND

Voltas AC — ac not working properly

my ac is not working properly....i have complaint on 12/3/2011 but no response i have got
complaint number is 11MR1201723

I have purchased a voltas split AC 1.5 ton throuh jainson agency karur about 3 years back, NOw it is not running from night 11.30 hrs to morning 6.30 hrs, About 6 mths back one representative came and changed the capacitor.bur the same problem continued, I have also informed the same centre and also complaint to the local authorised service centre, and the seller, bur they have not taken any steps, therefor I am kindly requesting to take necessary steps to rectify the same and save like me a small consumer,

thanking you
T mani, karur, [protected].

Dear Sir/Mam,
I have purchased Voltas vertis Star Rated AC on 19/05/08 from Durga Air

Conditioner Center Aligarh worth Rs.16800. Book No.02 S.no.60. at the

time of purchasing the shopkeeper assured about the best service and said

about two free services and five year on site warranty . But after few

months in the end of season when we asked about for the free service he

said that he can gave service when the next season starts and there is no

need for the service in this season. So in next year in march 09 we call

him several times then he send the electrician for service. in the end of

season when we asked for the second free service then he told us that the

time period of warranty has expired and he was unable to gave us the free

service. now again the new season of 2010 starts and when we starts our

AC in March 2010 after few days it got crashed and stops taking load of

compressor. again we call to the dealer he told us to deposited Rs.250/

as visiting charge to attend the complaint and we do the same and after

two days he came and checked the AC and told me that the compressor is

gone and it has to be changed and gave the customer care no.[protected].

I have called at customer care and register the complaint and they people

gave us the complaint no. which is 10u1401942 and assured us that in the

next 3 days their electrician attend the complaint but a week passes and

no one comes. we again call the no. and told about the problem and again

they gave 3 days time in this way three months passes and no one comes

to attend the complaint it was the month of hot june some one told us

the address of the customer center at aligarh at medical road. we reached

there and told them the problem and gave them the complaint number they

recognized the number and send the electrician and after two days and

after checking the electrician found the same problem of compressor and

told us that if you have to sort out the problem then you have to deposit

a sum of amount Rs.2000 as repairing charge. but we told him that it is

in a warranty period of five years and there is only two years passed and

its warranty is still due. so he told us to wait until the new compressor

has come and again one and half month passed no one come to repair the

AC. then we again consult the customer care in the city and he said to

deposit Rs.2000/ for replacing the compressor and on another day

electrician come and replaced the compressor and the AC starts working

and electrician again charged Rs.300/ as service charge and we have gave

him the same bcoz he was next to god who chill us in that hot weather and

the season ends happily. Now new season starts in 2011 and the AC is

still making problem it frequently trips after some times and comes on

fan mode. we have serviced it at the start of season but it contineous

getting problem. we register our complaint at customer care and they gave

us complaint no.11my030442 but no one come upto till date. Kindly suggest

us that should we go to the consumer court for the bad service of the

product or what should we do bcoz we are fed up with this VOLTAS AC and

in a disguise that what should we do bcoz no one is hearing us.Plesase do

help us..

Thanks

ASheesh SHarma
[protected]

Voltas AC — Properly not serviced

I have purchased window Ac. the service has not been done properly.The tecnisian says he has no time to service.the AC is in guarantee period

K.n.Gupta
[protected]@yahoo.co.in

Dear Managing Director Sir,
I have the honor to state that we have purchased 20 vartis AC window from vatanukul
Indore City (MP),
Two year before fist of all after complaining we don't get any sort of services from there
some mr Nagar sits there he never attends properly, out of this Ac two ACs compressors are not working he says that guarantee is finished . but as we know that 5 years guarantee stands on copressor.kindly do the needful.
we have hotel cum garden and resorts name is kanha garden and resort / hotel
mr Rakesh of vatanukul shop of indore knows our problem.
last year also we had the problem but no action was taken from vatanukul.
kindly do the needful this is our request.
ck sharma
GM,
kanha garden and resort,
Indore MP.
cell No.[protected].
Mail address.
[protected]@gmail.com

Voltas A.C — not working properly

i hv bought a voltas a.c 1 yr back.now its not working properly n the cooling system is just not working infact its blowing hot air.so lpz fix this prob as soon as possible.thanks

Dear Sir,

i was purchased the voltas split ac vertis premium in 19th may-11. but many reminder 2 dealer, not provide the service of ac.i was purchased the ac from mahima enterpsrises. agra . i, m regularly call the dealer. but they was not provide the service of my many reminder.so plz as per ur market value, i, m very disappoint for ur service.so plz resolve my problem as per as soon.

with regards
Kuldeep singh
19, roshan bagh dayal bagh
agra-5
mobile no.[protected]
[protected]@gmail.com

Voltas - water leakage in the indoor unit of Voltas Split AC under guarantee period.

hi i am nadeem husain i have purchase a voltas spleet ac 1.5 ton[protected] but our ac is not working succesfullywater leakage in the indoor unit of Voltas Split AC under guarantee period.please help me

Dear nadeem1972

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Dear nadeem1972

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team

Dear Sir, I am a regular customer of Voltas and I have got four Voltas ACs at my house. I am sorry to bring it to your notice that I purchased one Voltas Window 1.5 ton AC model 182CY from Kohli Bros. Karol Bagh, New Delhi vide Bill No. 1901 dated 19.6.14.
I purchased another Voltas AC Window 1.5 ton model 182DY from RK Vision, Khanna Market, Lodi Road, New Delhi vide Bill No. 2148 on 20.6.14.
After purchasing the first AC on 19.6.14, I callled customer care and requested for installation of the AC and I was given complaint no. [protected] dated 19.6.14 and was told that I will have to pay a sum of Rs.500/- for installation. I again called customer care on 20.6.14 enquiring about installation and was told that we require at least 24 hours to respond. After 24 hours when I called they said 24 hours means working hours. I was surprised to hear the definition of 24 hours. When I called after 24 working hours I was given the landline telephone no.[protected] of the agency who instal the ACs on behalf of Voltas and I kept on trying that number continuously but that number can never be contacted. When I spoke to senior Executive on Sunday I was told that he will pass on my message on the mobile number of the agency and request them to instal the AC but on sunday they don't work.
In the meantime I also made a request for installation of the another AC purchased by me on 20.6.14 and I was given the complaint no. [protected] dated 21.6.14. On Sunday evening I received a call from mobile no. [protected] with reference to my first complaint of installation that they will come on Monday evening and I will have to pay a sum of Rs.700/- for installation when I told him that customer care has informed me that I am to pay Rs.500/- for installation he said that it cannot be installed with Rs.500/-. Since I was very much disturbed I agreed to pay Rs.700/- subject to a proper bill of the amount. I was told bill is never given of this amount. I again contacted customer care and I was told that grill for fixing of the AC might have to be cut hence he is demanding Rs.700/- for installation, when I querried that without visiting the house how can he come to know that grill is to be cut, the executive of customer care was speechless. Thereafter, I contacted the dealer from whom I had purchased the AC (RK Vision) and asked him to take his AC back and to provide me AC of some other company. Then the dealer sent the person for installation of both these ACs and those have been installed.
After installation of one AC, I found that the grill which controls the air direction was free and not working and I had to put some paper to fix that. I again made a complaint to customer care for demo and for attending this complaint I was given complaint no.[protected] on 22.6.14. When can I expect an engineer from the Company? Since, I have committed a blunder by purchasing Voltas products, I know I will have to bear such harassment. my email id is [protected]@gmail.com and registered mobile no. is [protected]. (Ravinder Nath)

I have also purchased 3 split 1.5.tonne AC of Voltas, but from the beginning the experience is not good and not only there was delay in installation, there is no after sales service even during warranty period as the seller /distributor who has taken money and supplied the unit, washes his hands off by informing that customer should contact /complaint at toll free no.of the Company as after selling the product, the after sales service is provided by customer care deptt and seller cannot do anything .This procedure is not being followed by Voltas alone, but has become norm for any product bought of any Company from the market .The Govt makes money by collecting taxes from every product sold, but has not provided for any means to see that product purchased by the customer is of good quality and proper after sales service is provided to customer, as most of the Companies are taking customers for granted and are not concerned once the product is sold .Even after entering into yearly contract for service and taking money yearly for AMC, required service is nor provided and the customer cannot not approach consumer forums for small-small things, as getting relief from there is time consuming and is not help full in all cases of problems being faced by customers .There should be a mechanism and service provided bv Consumer department of each State in all cities, wherein some helpline number is made available for interest of customers, so that if their problems are not attended, the buyer of any product can call the helpline number to register his complaint against the Company and appropriate help is provided by department of govt to make sure that the complaint of the buyer is attended and in case of delay on part of seller /manufacturer /trader, an appropriate action is taken immediately, which can make the seller /manufacturer etc accountable .The State governments will have to play some active role to make the sellers accountable and to protect the interest of consumer of any product, as otherwise after collecting payment for the product none of the reputed or local companies are willing to provide satisfactory service to the consumers .

VOLTAS VERTIS GOLD — pathetic service and service center

its been three months i have complained about my ac inspite of having complaint num every time i call the costumer care they say they are sending the engineer but he never comes iths 3 months now and i am really pissed off

1.5 Ton split A/C — Not working

i have purchased A/C in TMC Hyderabad on 150308, it was not working(Fuse failing when Compressor is on) from 090508

i launched a complaint to customer care on 100308, but till today no body was attended to my complaint, my complaint BP no:[protected], please take necessary action immediately, and rectify our problem.

thanks with regards

murali krishna.k

I have purchased one Voltas (Vertis Plus 1.5 ton) Split AC from M/S Shah jee Electronics on 24.06.2009 vide their bill no 13775 for Rs 25000/- It was working properly till 15.07.2009 from 16 July onward it is not working properly after every fifteen minute its fan motor getting stopped its giving the hot air instead of cooling the room.

On 19 July 2009 I lodge a complaint through customer care cell and they have given me the complaint no 09JL190064. An engineer from Voltas came for repairing the machine on same day 19.07.2009 from the service center of Voltas and he has taken out the fan motor from the outdoor unit for replacement and he has assured us that it will be replace with in 24 hours and Ac will work properly. It is almost four day over nothing has happend in this regard when ever we talk to service center people they reply the voltas company is not able to provide us the fan motor and it will take another 3-4 days to replace the motor. As you know the weather of Delhi it is very difficult to leave without the AC now a days.

Therefore my request is please take the necessary action to repaired the AC as quickly as possible. As voltas is big company I can't be live that you are not able to provide the parts to service engineer if it is so I think you should give the standby to the customer. I am giving below the details of service center from the engineer came and who is saying company is not providing the parts to us.

Name of Service center of Voltas.

Raj Air Conditioning company
S-25 Shop No 1 Shalimar Gargden Extension
Ghaziabad UP

Owner name of the service Center :- Mr Rajbir

You are requested to please look into the metter and get the AC repaired at the earliest.

Thanking You


Honey Kumar Guglani
Finance Manager R K SWAMY BBDO PRIVATE LTD
R/o D-380 B, Lajpat Nagar
Sahibabad Distt. Ghaziabad UP

I am Sr.Manager in Dalmia Chini Mills Unit Jawaharpur.We have purchase 16 Nos 1.5 T and 5 Nos 2T split air condition with commitioning.We purchase from Lucknow S.S.Engineers after recmendation of your Area Representative.But Your Service center S.S.engineers not giving reponce.He is not attanding our phone call since long time.Our New Administration Block work Held up due to this and 15 Aug is our date of innorgation.Please take action to your Dealer Mr.Sanjay Prop of S.S.Engineers.Lucknow Mob No-[protected]

hello sir,
i am stalin BE computer science fresher .. i want work with your company..if any vacancy plz tell immediately.

I have purchased 1.5 ton split a/c from Kanchipuram due to my free service I placed the complaint to Voltas Limited.I am verymuch dissappointed with the cutomer service of the above company.Can any one can help me in this matter to file a complaint in the consumer forum.

Regards,

K RAJA

Sir, i am ramesh BE electrical&electronics engg fresher...if any vacancy plz tell me...

hello sir, i am dinesh mba graduate specialized in(hr &systems).if vacany plz tell me

immediately consult an advocate and send an advocate notice.follow the instructions of the advocate

I had registered complaint on 15th April 2011, two times executive but still the same complaint is going on(there is no cooling) complaint number 11AP1504104, i told to the executive to check the pressure of the Cylinder in the outdoor unit, now it was 5.5Amps previously before 6months it was 7.8Amps i told told to the executive he told AMps is ok. but there is no cooling. My Voltas 1.5Ton Split AC is in bad condition what to do, from the time i have bought the AC i got the problem, but still now they doesn't rectified. kindly do the needful. Also service provider also is not good in servicing, DK Engineering or BK engineering chennai, there is no response from their side.

Sir,
I got a direct appointment letter. Kindly confirm me is this right or a fake one.please confirm me.

with regards
kundan Sharan







On Wed, 11 May 2011 11:35:01 +0530 "Company HRD." hrd.[protected]@urgentinterviewcall.com wrote

Dear Candidate,

It is our good pleasure to inform you that your Resume has been selected online for our Company direct recruitments. Company has selected 72 candidates as in PPC Department, Company urgently requires candidates as Executives and Managers, You are selected according to your resume in which Project you have worked on according to that you have been selected in our Company. Company is recruiting the candidates for new plants.

Your Appointment Process will held at our Company HR - office – on 23th May - 2011. You will be pleased to know that Company has advised you in the selection panel that your Application can be progressed to final stage. You will come to Company HR office. Your offer letter with Air Ticket will be send to you by courier before date of interview. The Company can be offering you as best salary with benefits (35, 000/- to 8, 00, 000/-) per month + HRA + D.A + Conveyance and other Company benefits) for this post. Designation and Job Location will be fixed by Company HRD at the time of final process. You have to come with all photo-copies of your Qualification and Experience documents.

Regarding your interview management and coming surety to company on time, you have to deposit an initial refundable security amount in favor of Company HRD for the sum of Rs. 8, 450/- (Cash). This is refundable interview security against your interview management by HRD. Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. Job profile and salary offered by Company will be mention in your call letter. Your call letter and Air ticket will be dispatched very shortly after receiving your confirmation of security deposited in bank. We wish you the best of luck for the subsequent and remaining stage.

Company will provide you hotel facilitates and local conveyance when you come here for interview. One extra person is allowing with female candidates. Selected candidates have to submit the interview security by Cash through any home city branch into the bank, given by Company authorized authority Mr. Ramesh Chand Kindly give the information by email after submitted the security amount in bank. Short-listed candidate’s personnel communication to company, will not be accepted before the given interview schedule. The last date of security deposited in bank is 12/05/2011.

For any clarifications please contact: - [protected], [protected]

Or write us at - [protected]@hrdinfo.info

Regards,

Mr. Vivek Mehta - (HRD Manager)

VOLTAS LIMITED

A – 40, Shinhan Place,

Ambedkar Road, Chinchpokli,

Mumbai – 400 031 (India)

Voltas - Vertis Gold AC — wrong product delivered

We have recently bought an AC from GIRIAs Coimbatore. We have ordered a 1.5 ton Vertis Gold AC but they have delivered us Vertis Gold - i which we never intended to purchase. On our complaint they are just dragging the matter.

kindly help us to resolve the matter.

thank you in advance

best regards
Sanjeev

I was booked 20/20 FSS water cooler at Sri. Aditya Refrigerations, Kakinada on 07.04.2009, but it is not received still even after nearly one month. The sales man says that there is no stock and company executive is not giving proper reply regarding supply of water coolers.

Donation.

I am Mrs.Hellen Koffi . I am married to late Dr.Koffi Edward the owner and CEO of Royal Oil Ltd and Royal Construction company.We were married for ten years without a child. He died after a brief illness that lasted for only four days. Before his death we were both born again Christian. Since his death I decided not to remarry or get a child outside my matrimonial home which the Bible is against. When my late husband was alive he deposited a huge amount of money in a bank for foreign investment. Presently this money is still in the bank.

I am undergoing a medical treament, I have cancer and stroke, recently my doctor told me that I have only five months to live after medical surgery on my left breast. Having known my condition I decided to donate this money to a church/good persona or charity organisation that will utilize this money the way I am going to instruct herein. I want a church or good person that will use this money to support the work of God, help the needy, help widows, help the less previledged, build churches, build orphanage homes and schools, help to propagating the word of God and to endeavor that the house of God is maintained.

The Bible made us to understand that"Blessed is the hand that giveth". l took this decision because I don't have any child that will inherit this money and my late husband relatives are not Christians and I don't want my husband's money to be misused by unbelievers and I don't want a situation whereby this money will be used in an ungodly way. What pains me so much is that my late husband relatives seized the Oil and Construction company immediately my husband died and nothing was left for me only because I don't have any child.

This is why I am taking this decision. I am not afraid of death hence I know where I am going. I know that I am going to be in the bosom of the Lord.Exodus 14 VS 14 says that "the lord will fight my case and I shall hold my peace". I am here with my laptop computer and I don't need any telephone communication in this regard due to the presence of my late husband relatives around me. I don't want them to know about this deposit. With God all things are possible.

As soon as I receive your reply I shall give you the contact of the Bank to enable you contact them for the transfer of the money. I will also send to you the official documents concerning this deposit .I want you and the church to always pray for me because the lord is my shephard. My happiness is that I lived a life of a worthy Christian. Whoever that Wants to serve the Lord must serve him in spirit and Truth. Please always be prayerful all through your life, anydelay in your reply will give me room in sourcing for another church / good person or charity organisation for this same purpose. Please assure me that you will act accordingly as I Stated herein.

Hoping to receive your reply.
May God bless you
Mrs.Hellen Koffi

hello
mera voltas ka fridge khraab hai
theek karaane ka kasht karen
mera pata hai:
3/35 single storey, ramesh nagar, new delhi-15
mobile: [protected]

Voltas AC Complaints - very bad service
View all Voltas AC complaints
Voltas AC



very bad service
i have brought a ac with voltas, a 1.5 tonn vertis spilt a/c & my complaint no 09AP291397 DT 29.04.2009, I have called more than 50 times but no body attanding till now. I have purcage more than 15 AC from your company.I am very uncetify with your service.

Regards
Prem
[protected]

pls send or give me ur ser. engg. contact no. for 3 phase voltas ac which is breakdown since purchase ing date.
my add.
kusum powermet (p) ltd
keonjhar.
orissa.

VOLTAS AC COMPANY IS CHEATING PEOPLE. THEY HAVE NO PROPER SERVICE CENTER. THEY DONT EVEN HAVE A SERVICE ENGINEER IN THEIR CENTERS. AFTER SALE SERVICE OF VOLTAS SUCKS SO I RECOMEND ALL NOT TO BUY VOLATS AC.

very bad service and unskilled labour instalation
i have brought a ac with voltas, a 1 tonn vertis spilt a/c from viveks, chennai, i have been facing problem since the month 1, and started giving problem and i have never seen such a bad customer support, as i given a complaint for one week before but still no body has come for service, i will never sugest the same company to any one with my experience.

i fully agree with suyash juenja, voltas does not have a service team at all, i have purchased an elite 1.5 2 month bak, the technicion whom came for instalaton was local techi, like an ajham...
i am also facing a problems from th day one, now my ac is compleately mallfunctioning. not to buy voltas, i would suggest panasonic is the NO :1 .

I purchased Voltas 1.5 ton window AC on June 14th, 08
Last year it worked fine. However since teh beginning of the season it is not cooling continuously. I called the technicians several times but they come, spend some time and go and the problem is persistant. This is the most inefficient technical support I have ever experienced. the technicians don't know either their job or they are deliberately not doing it well. In the process of calling them so many times I have also surpassed the warranty period. I have vowed that Iam going to claim compensation from Voltas. I will not let them go so easily. They have to either repair my AC properly without charging me anything or else they have to refund /replace the machine.

Rohini
faridabad
[protected]

AS MY FRIEND SAID ABOUT VOLTAS AC, I AM 100 PERCENT AGREE WITH ALL OF THEM AND FURTHER I WANT TO ADD MY PROBLEM ALSO HERE.
I BOUGHT AN VOLTAS VERTIS PREMIUM 1 TON AC ON JUNE 3 rd 2009, AT THE TIME OF INSTALLATION THE PERSON MADE TOO HURRY FOR INSTALLING THE AC. AND DID NOT INSTALL PROPER THE MACHINE AND HE WENT AWAY. THE PROBLEM OCCURRED WHEN THERE WAS TOO HEAVY RAIN AND MACHINE BECAME VIBRATE AND ITS PIPE BECOME LOOSE AND ALL GAS HAD LEAKED.
WHEN I CONTACTED SERVICE CENTERE ( WHICH IS NOT THE PROPER VOLTAS SERVICE CENTER, VOLTAS HIGHER THE LOCAL SERVICE PEOPLE) THEY DID NOT RESPONSE AT ALL.

AFTER THAT I HAVE BEEN CONTACT MANY TIME BUT THEY TALKED LIKE THIS AS I DIALLED WRONG NO. AND DID NOT COME ANY COST.

THEN FINALLY I CONTECTED TO CUSTOMER CARE BUT AFTER CALLING CUST. CARE I REALISED THAT CUSTOMER CARE EXECUTIVE IS SO MUCH PRESOORED AND HE ALWAYS TOLD ME THAT I HAVE FORWARD UR COMPLAIN AT SENIOR LEVEL...

AND STILL NOW I AM SUFFRRING THE SUMMER OF DELHI.
MANY PEOPLE SUGGESTED ME TO GO CUNSUMER COURT...BUT THE PROBLEM IS I HAVE NOT SUCH TIME TO GO CUNSUMER COURT.

NOW I AM PLANNING TO SERVICE THIS CHEAP AC AT MY OWN EXPENSES.

AND I WANT TO GIVE ADVICE NOT TO BUY VOLTAS AC.
AGAR ZINDGI BHAR PARESHAN REHNA HAI TO U CAN...

WE HAVE PURCHASED 15 NOS OF SPLIT ACs FOR OUR OFFICE. BUT THERE IS NO SERVICE AFTER SALE . VOLTAS AC COMPANY IS CHEATING PEOPLE. THEY HAVE NO PROPER SERVICE CENTER. THEY DONT EVEN HAVE A SERVICE ENGINEER IN THEIR CENTERS. AFTER SALE SERVICE OF VOLTAS SUCKS SO I RECOMEND ALL NOT TO BUY VOLATS AC. THEY DO NOT CARE ABOUT CUSTOMERS AND THEY ARE NOT AWARED ABOUT CUSOMER SERVICE. THEY NEED PROPER TRAINNING ABOUT CUSTOMER SERVICE. BASICALLY IN CUTTACK AND BHUBANESWAR OF ORISSA STATE THE SERVICE ENGINEERS AS WELL AS HIGHER OFFICIALS ARE VERY CARE LESS. I DONT UNDERSTAND HOW THEY HAD BEEN SELECTED FOR THIS JOBS.

mob- no. [protected]

I have purchase window ac 1.5 ton till date nobody attend the service nor bother to comply complaint.Very bad service and careless towards their duty.
my address is:
C-52, ground floor, palaspally, bhubaneswar, orissa

sir ibought a voltas verti plus window air conditioner on 7th April 2008 from M.J.Cop. rikhi ram building Batala distt, Gurdaspur[Punjab] with stabliser at the cost of Rs.20500/-after 5 to 7days my real brother bought the same at Rs.20000/- i asked the dealer to return Rs.500. But he refused to give money back.he charged instalation fee also without filling the machine instalation coupen.next year he provided me free service without filling the coupon.now he provided me 2nd service without filling the coupon and demanding Rs.150/-.his workers damaged the fan of A.C. Now i request you to comment.
pssodhi scf35 leak wala talab batala mobile [protected]

i dont agree with u. i heard voltas s the best and for more than 3 years it s running in my friends house without any issues

I have purchased a new AC Machine vide model MWF-18CR on 23.04.2009 and installation is being done on 24.04.2009; but the fellows who have come to do the same they do not fill up the Machine Installation Coupon & Guarantee Registration Card and they may not convince clearly the operation procedure of its remote controll.
That is why you are requested to please send an appropriate Engineer to my following address for the said purpose and confirm me your contact no. (Mob/Landline).
Thanks a lot

Yours faithfully

(Sumana Ganguly)
House No. 2433, Sector-16
Faridabad-121002
[protected]
[protected]
26.04.2009

I have purchased a new AC vertis elite 1.5t on 25.04.2009 from allied electronics H-10 dilshad garden delhi-110095 but it is very surprising that AC is running but zero cooling. kindly take action immediately.


Iqbal khan
D-4/T-1 dilshad colony
delhi 110095
Mobile No. [protected]

I have purchased a new AC vertis elite 1.5t on 25.04.2009 from allied electronics H-10 dilshad garden delhi-110095 but it is very surprising that AC is running but zero cooling. kindly take action immediately.


Iqbal khan
D-4/T-1 dilshad colony
delhi 110095
Mobile No. [protected]

I have purchased a new 2-AC (Window or Split) 1.5 ton last year but it is very surprising that split AC is running but zero cooling for last year. (last year to he AC de Cooling Zero hai) Kindly take action immediately.

My Mobile No.[protected]

have purchased a new AC vertis gold 1.5t on 26.08.2008 from voltex aircon pvt ltd delhi-110005 but it is very surprising that AC is running but zero cooling. kindly take action immediately

i have purchased a new AC vertis gold 1.5t on 26.08.2008 from voltex aircon pvt ltd delhi-110005 but it is very surprising that AC is running but zero cooling. kindly take action immediately not satisfy voltas service & product complain 3 times but not responding

sunil kumar
ac com 09ju050104
my contact no [protected]

Dear sir.

I purchased one new Voltas AC on 04.02.09 at M/s.Jainsons, annagar at chennai. Vertis plus 1.5 ton model.
and it Installed on 05.02.09. The AC was not working from 06.02.09 because of pc board probled. I frighted with voltas customer care people and retailer to replace a new one. But they wont accept to replace. but the customer care people to accept to change the new pc boad. finally they are fixed the repaired pc board only on 09.02.09.

Again I faced the same problem on 03.06.09. I made a complaint to customer care. They came and taken the pc board on 06.06.09 and there was no reply for a long time. finally 19.06.09 the work was completed. Again 20.06.09 the Ac not working with the same problem. On 23.06.09 they came and taken the pc board again and still there is no reply.

I never expect such a worst service from TATA enterprises.

R.N.Prasath.

my ac not cooling

hi im asachin my problam is not attand i caplant of last 29 jun but your pershon is not cam at my home my adders is (NIRMALA KUNJ ADARSH NAGAR MODINAGAR 201201 MY CAMPLAD ID IS (9ju292449) plz attand my problam

Sir,
I fully agree with the comments. I'd purchased Vertis Gold(1.5t) from NEELU ELECTRONICS, BALLIA(UP) on 05 May 2009. Almost after 15 days the gas leaked owing to installation faults. After repeated requests the gas was though charged but the AC refuses to cool the way an AC should. The supplier was approached
who requested the service engineers of Voltas in Ghazipur(UP) to attend to the fault. They came and got the job card signed by me sometime in the last week of June 2009 & left duly promising that the defect would be rectified in two days after due approval by authorities is carried out. On 13 Jul your company engineers were contacted on mobile([protected]) as to why they didn't turn-up for the needful. It was really shocking as well surprising to hear your staff saying that they are not responsible for the repairs. The matter was reported to the suppliers also but to no avail. Till date the AC continues to be a matter of grave repentence. May I request you to kindly initiate immediate corrective action in commensuration with the reputation & credibility of your organisation. With warm regards,
Maj AK Chaturvedi

Sir,

I fully agree with the comments. I'd purchased Vertis Gold(1.5t) from NEELU ELECTRONICS, BALLIA(UP) on 05 May 2009. Almost after 15 days the gas leaked owing to installation faults. After repeated requests the gas was though charged but the AC refuses to cool the way an AC should. The supplier was approached
who requested the service engineers of Voltas in Ghazipur(UP) to attend to the fault. They came and got the job card signed by me sometime in the last week of June 2009 & left duly promising that the defect would be rectified in two days after due approval by authorities is carried out. On 13 Jul your company engineers were contacted on mobile([protected]) as to why they didn't turn-up for the needful. It was really shocking as well surprising to hear your staff saying that they are not responsible for the repairs. The matter was reported to the suppliers also but to no avail. Till date the AC continues to be a matter of grave repentence. May I request you to kindly initiate immediate corrective action in commensuration with the reputation & credibility of your organisation. With warm regards,
Maj AK Chaturvedi

I purchased a vertis plus one ton AC on 7/6/2009 from Jagota Electronics, Model Town, Delhi. But just After 10 days, AC is not working properly due Grill defect. and I made a request for removing the fault, your engineer came to remove but they kept promising me it would be solved after replacement of Grill cover that would take one month time. in between a new defect arises AC is working but Zero Cooling. I made a request to your call centre vide complaint no.09AU 101321 dated 10-8-09, 09SP071638 dated 7/9/09 respectively. I contacted your representative Mr. Sumit Talwar, but he always said i send the Email for replacement but no avail. So Kindly help me out for such difficulty . I request you immediate action for the replacemnet of my defected Vertis plus one ton. With Warm regards,
Mr. Pranav Kumar Jha

Dear Sir,

purchased one new Voltas AC on April 2009 at M/s.Cool World Coimboture. Vertis primeam 2 ton model.
and it Installed on April2009. The AC was not working from May 2009 because of pc board probled. I frighted with voltas customer care people and retailer to replace a new one. But they wont accept to replace. but the customer care people to accept to change the new gas selinder. finally they are fixed the repaired gas selinder only three days .

Again I faced the same problem on three days after. I made a complaint to customer care. They came and taken the gas fullfill on the day and there was no reply for a long time. finally June2009 the work was completed. Again Novmber 2009 the Ac not working with the same problem. they came and taken the gas fullfill again and still there is no reply.

I never expect such a worst service from TATA enterprises.

I thinking was TATA Prroduct & survies was very poor.,

Thanks&Regards
Antony Knitss
Tirupur

Dear Sir,

purchased one new Voltas AC on April 2009 at M/s.Cool World Coimboture. Vertis primeam 2 ton model.
and it Installed on April2009. The AC was not working from May 2009 because of pc board probled. I frighted with voltas customer care people and retailer to replace a new one. But they wont accept to replace. but the customer care people to accept to change the new gas selinder. finally they are fixed the repaired gas selinder only three days .

Again I faced the same problem on three days after. I made a complaint to customer care. They came and taken the gas fullfill on the day and there was no reply for a long time. finally June2009 the work was completed. Again Novmber 2009 the Ac not working with the same problem. they came and taken the gas fullfill again and still there is no reply.

I never expect such a worst service from TATA enterprises.

I thinking was TATA Prroduct & survies was very poor.,

Thanks&Regards
Antony Knitss
Tirupur

sir,
i had purchased a voltas ac about 9 month back this is my second time i am suffering, first it is the bloor mooter and it takes them two months to fix it and now it is the capacitor and i am calling them from 15 days and when i ll call on the toll free no i get a call back from the service center in our city and they said we will come tomorrow and guess what no one comes they have been doing this from last 10 to 15 days,
I never expect such a worst service from TATA enterprises.
I thinking was TATA Product & services was very poor.,

Thanks&Regards
sahil bajaal
[protected]

i purchased new split ac in last month 01/03/2010, and was installed on 8th of march,
but when it was check after installation there was technical fault in fan motor, i lodge the
problem to dealer, the guy from company service center came and took motor away,
and i am still waiting for new motor to be installed till.
some time i am thinking of that day when i was purchasing not split ac but the
ac of tata company..
[protected]

We purchased your product on last Sunday-4th April, delivered on Monday -5th April, Fitment made on 7th April, same day late night ac was not working, As a whole not satisfied with product and till date your service providers didn’t found a solution, we are still in follow up with them …………………………...⇄ very poor service
FYR :
Bill number- SI/237 DT, 4-4-2010
Vendor- Amutha&co
Voltas contacted person- Naveen- [protected]

I have Complaint reg Voltas Virtis 1.5 tone A.C Problem on 18.04.2010

Complaint number is [protected]

they told me to come 24 hours but still now they have not attend the

service

I am purchasing the voltas a/c from prakash trading co, after purchasing the service of a/c is not good, the response from service center is not good .
I hope you help me as soon as possible .
please take kind attention to my complaint .
after purchasing the gas has been leaked out every 15 days .
a/c is not cooling ..
ph no:23840685, [protected]

i purchased voltas vertis elite split ac 1.5 ton last year[protected] from Ashish Electronics Jacobpura Gurgaon & instaled[protected].

ac proper cooling nahi kar raha hai, 4 months ac chala hai 15 bar service ho chuki hai.
cooler thik karne wale misyri aapne engineer rakhe hue hain.
1 baar compressor change ho chuka hai,
bahut baar indoor mein welding ho chuki hai
hamare area mein light ki koi problem nahin hai
130w ka stebliger laga hua hain.
maine apne LCD mein ya fridge mein to stabilizer bhi nain laga rakha uska compressor kyon nahin kharab hua
50 baar complaint likhwa chuka hoon, customer care mein baat karo to woh ph. kaat dete hain.
Dealer ke paas gaya to usne bill utha kar fek diya kehta hai company per consumer court mein case daal do.
aapke Area service Maneger Mr. Hasija ko ph. kiya to ab woh mera ph. nahin utha rahe hain.
this year (2011) mein 1 din bhi ac nahin challa, 30, 000/- barne ke baad bhi mujhe garmi mein marna pad raha hai.
aapke engineer aa kar kehte hain ki yeh pura set (ac) kharab hai toh ise change kyon nahin karte aap.
aapki poor quality ka poor service ka maine pura enjoy kiya hai, agar mera ac[protected] tak change nahin kiya gaya to mein consumer court mein chala jaunga.
voltas ka koi bhi product kisiko bhi regmend nahin karunga.
iske baad maine apne circle mein Blue Star ke 4 ac dilwaye hain bahut achi service hai unki.
or aap log (company) bolte hain dealer change karega ac dealer bolta hai company change karegi.
main aapki company ke bare mein net per dalunga or paper mein bhi.
ab agar jarasi sharam aarhi ho to mujhe con. kar lena.

[protected]

sir,
i am purchase(23/3/12) newly TATA Voltas vertis Gemini model.after work not properly...Outdoor fan leaf fully damaged and contenssor leaking.I am complaint the showroom and service section. I want new outdoor..(I am ac purchase just 25days...)
Note: Problems come to within 20days...
by
A.Ayyapparaj
No.12, Teacher Nagar,
Koothapakkam,
Cuddalore, (Dist)607002.
Tamil nadu.
Phone Number:[protected], Mobile No:[protected],[protected]

I completely agree with the complaint filed. I am myself an agrieved customer of Voltas. They have provided me with a deffective unit and insist on only repairing the same and not replacing the unit. The unit has been giving me trouble right from the 1st week of its purchase. I bought the Airconditioner on 22nd May'09 and the problems started occuring from 29th May'09. And since then the problems have been increasing and everyday I have to complain to Voltas regarding something or the other. It seems that Voltas should start paying all its customers salary for doing a full time job of registering complaints on their call centre. Because purchasing a Voltas product means that you are only purchasing head ache for yourself.

Voltas Vertis Elite AC — worst installation

voltas A/C was newly purchased and installed 6 days back.Water has been leaking from inside through front panel.This has been happening daily .complaint logged.Voltas associate company person came from service.He just checked and told us that the problem has been rectified.But the next day the problem continues.Again we loged complaint.Anther person from the same company came.He also told us that the problem has been rectified.But same problem continues next day also.From the nextday of installatin this problem has being continues, but still nobody rectified it.we haven't used this product even for a single day from the day of purchase.worst service.

I have bought Vertis elite 1 ton split AC from "R.A electronics, panch bati bharuch, gujarat". Within a months time, i have a water dripping problem from the pipe. On complaining to R.A electronics, he did not respond for 8 days and on calling again, he said conveyance charges has to be paid by me and even after this he does not guarentee immediate service. Does voltas have such bad dealers who piss off their customers?

Service of volats really sucks

Even I have the same problem. The AC purchased by me had problems sice beginning but the dealer (Vikrant Electronics Showroom, Gurgaon) did not respond even after various complaints. Now finally the AC stopped working but the dealer did not attend the complaint. I am forwarding the matter to consumer court as I am fed up of it now. This level of after sales services by Voltas has really deteriorated the image of the Company.

I am facing the same problem. Dealer is unable to provide Service & Voltas customer Care centre is not responding properly. How can one suggest to go for voltas product with such a pitty exp.

sir,
We have lodged a complaint 10 days before at your service centre mentioned below :
A-13/6 site-III, meerut road, ghaziabad
about a recently bought voltas AC .
Complaint no.19/36 of B-28 BRIJ VIHAR, Ghaziabad, near site-IV sahibabad
They respond to our complaint after calling to them 20 times and atlast serviceman from yr company came on sunday.They were in hurry, they didn't even bother to check it properly, and instead of checking by themselves they make it our fault, that yr neutral wire is weak.In front of them we call up our electrician and hav checked everything, there's no fault from our side.when we told them to wait for sometime, they didn't listen to us n leave d place.

Waiting for your reply.

Voltas Vertis Window AC - 1 Ton — Gaurantee/Waranty card Not signed & stamped

I bought Voltas Vertis Window AC - 1 Ton on 1st May 08 from Mercantile Agency, Salt Lake, Kolkata. Since that was a holiday (May 1st)the agency coudnot provide the electrician to fix. I got it fixed by my Appartment Technician. Till date the agency has not signed/stamped the gaurantee/Warranty card. I have been to the agency's office but he promised to call me and get it done. More than a month...No response.

I bought a 1.5 T Vertis Plus last year on 17th May.I got 2 free service coupon with that.
This year when on June 30 th I called up Voltar Call Centre, Ghaziabad for free servicing, they said that those coupons were valid only for one year.
1. The dealer from whom I purchased AC didn't tell me about it that such rule exist.
2. The Manual which comes with AC doens't say such rule .
3. How someone is supposed to use 2 free service coupon in a year? When I asked callcentre they said you should have used it once in the beginning of winter and once in March this year. Does it make sense ?
3. I asked her(customer care exec) to give me superior's nos, she gave me one which I am trying from 2 days but not reachable.

This is a big fraud, cheating. I am mailing the same to voltas and if I don't get any satisfying reply I am moving to consumer court.

Voltas Ltd. / Vertis Window AC — FAULTY UNIT FROM LAST ONE MONTH < CUSTOMER CARE NOT RESPONDING AND IN SPITE OF CHANGING TWO PARTS IN LAST 15 DAYS

Dear Sir,
This is to bring to your kind notice that we are struggling to log complaint against our voltas AC which is only 2 years old to customer care but all in vain.Customer care is not responding.We have shown the fault to nearest voltas dealer, he replaced two parts. But after replacing these parts a new problem exists i.e spark from AC and tripping of MCB.

I would like to bring this in notice that if there will be any damage of life or material in our house due to this friquent short circuit in voltas AC then only and only VOLTAS LTD WILL BE RESPONSIBLE FOR ITS POOR SERVICE AND PRODUCT.

voltas/ voltas vertis AC 1.5 ton window — very noise in AC

i buy a AC of 1.5 ton window, just two month back, and it make very noise when it working.Plz solve this problem as soon as possible.

Regards
vipin saini ( [protected])

Voltas Split A / C (Within Warranty) — A/C outdoor unit has stopped functining after the 1 service

I had Purchased an Split 1.5 T A/c Croma mall at hadapsar in Pune, Maharashtra . The Product is still under warranty and has been serviced once, however post the service the gas in the Outdoor unit has been leaking and after that the cooling has stopped when the engineer approached me he stated that it has happened due to gas leaking, The product is still under warranty and I am not willing to bear the costs of Replacement of the Gas and if required I am willing to sue the company as well.

Voltas Premium Window Air Conditioner — ac is not cooling

I had a new spilt air conditioner installed on april 17, 2009. I have not been able to use it since its intallation. Apparently water leakage starts immediately after air conditioner has been operational for 3 hours.

1.5 Ton split A/C — to avail the free service

On[protected] I made a call to register my compalint for free service afor which I call Id No.S8CA2803984 and again I reminded them On[protected] with an Id No.S8CB0306169. For the complaints there is no action. Again I contacted the service engineers and DK Engineering two times and finally on 13th Nove 2008 in the morning for which they have replied that with in two hours the service engineer visit your residence and do the service. When I contacted in the evening the enginerr is heldup in the traffic and he will visit with in half an hour. Since from morning I am in the residence and I could not go any where thinking that the service engineer may come at any time. Till now no one visited and the complaint is unattended. I don't know how these registrations are closed with out attending the complaints and the sevice of LG is seems to be very poor. If it is not attended taheaare is no other alternative that the consumers/customers should approach the appropriate authorities to redress their grievances

The same problem has ben faced by me as I bought an ac from Paschim vihar, New Delhi in Feb. 2008 then I shifted to Hisar where I went to a Voltas Ac Dealer, Dhuria & Co., Red square market Hisar to provide services but he denied saying that we will not do it as this has not ben purchased from us .

Window air conditioner : required gash and service : urgent basis
purchasing from Shree ganesh Traders JAMNAGAR

Purchased a voltas 1.5ton split AC(Vertis elite) from Vasanth & Co, chennai on February 7th, 2009. Day-1 itself problems started. Technician who came drunk was unable to identify the root cause. Service call registered from the show room was closed by the customer care (consent given by show room)mentioning that the call has been resolved. When contacted again, the customer care executive was not even ready to register a new complaint. When spoke to people concerned there was no clear explanation on how a malfunctioning unit is given to the customer. This throws light into various aspects: a) Loop holes in quality check at different levels
b) Lack of customer care
c) Negligence and don't care approach
d) Unprofessional approach in terms of installation and demo
Hope this experience would be an eye opener for others.
Think before you leap!!!

KNITSTRONG TECHNOUTILITY SOLUTIONS is a organisation engaged in the field of Maintenance, Updation / Installation of Window, Split AC, Ductable, Packaged units of HVAC on turn key basis. We have a good team of skilled professionals. We also have good rapport liaison for direct sales with OEMs e.g. BLUESTAR, CARRIER, VOLTAS LG. Request to direct your queries. We wish to have long term association and assure to deliver better on Time, First time every time. Contact Mob [protected]
GHAZIABAD - 201011

nothing — make friend service does not work

Hello….., I have a problem in orkut. When I send friend request in orkut, a massage come on screen that Addition of friends has been temporarily disabled. How to solve it. Give answer as soon as possible

i bought a voltas elite 1 ton and it was damaged in the sealed box itself. people from voltas checked and promised to replace and never returned. i am still waiting for my a/c to deliver cool air even after spending Rs. 19000/- IR including stabliser and fitments. may god help me .

Required customer care no. for Faridabad(Haryana)

electronic ac showroom — help me

muje pyar ho gaya he ek ladki se, lekin ladki kisi or se pyar karti he,

ab aap hi batao me kya karu, ladki k mammy-papa hum dono ki shadi

bhi karvana chahte he lekin ladki kuch jawab nahi de rahi he

aap muje batana

AC — customer care service centre contact number

i could not find your contact number for service of my AC purchased from u. please short out my problem as soon as possible

manmohan khemka
[protected]
845, CA appartment
Paschim vihar- 1100063
new delhi

DEAR SIR


I PURCHASD A AC SPLIT .WE FACING SOME PROBLEM WITH AC ITS DEAD AND NO BODY COMES TO FOR DEMO.UR CUSTOEMR CARE NUMBER IS ALWAYS BUSY.SO WHERE WE REGISTRED MY COMPLAINT SO PLZ SEND ANY ENGG TO MY HOME WE FACING SO MUCH PROBLEM. PLZ HELP.PLZ CALL BEFOR VISIT, REVERT NEED FULLY

HARMESH YADAV
S/O DHUNGAR SINGH YADAV
CHACKER PUR H NO-36
NR KRISHNA MARKEET BEHIND SHARA MALL
GURGAON
[protected]

Voltas Vertis 1.5 ton AC — No Service From Voltas

We are using one Voltas 1.5 ton Vertis split ac from last three years, but from 16-04-09 it is not working properly, We loddaged a complain in Ms. S.S. Engineers and Assosiates ( Authorised Service Center of Varanasi) on[protected] Via Complain No. 47 but till today they are not able to attend my complain. We feel very sorry to say that " THE WORLD CLASS PRODUCT HAS A THIRD CLASS SERVICE NETWORK".

Dear Sir,
we bought VOLTAS A.C.FROM RHYTHMHOUSE, B-1/35, 36, SECTOR-18, NOIDA.201301 (UP)
OUR BILLING IS ON THE NAME OF OUR COMPANY M/S J&S WIRELINKS (P) LTD. D-302, SECTOR-10, NOIDA.(UP).

COMPLAINT- COOLING IS NOT DOING.

mobile-[protected]

Dear Sir,
I bought voltas AC vertis plus(hot& cold) from Malerkotla Universal shop Sarhindi gate in May 2008.Till date no Service Engineer came for servicing of AC after repeated request to shop owner after multitimes complain also. please send company representative as soon as possible.My mobile no is [protected].

I have VOLTAS WONDER WINDOW A/C 1 TON .I agree it was purchase a long time ago but the functioning is excellant. Very recently the Grille of the Window front broke and I lodged a complaint with your toll free number [[protected]] on April 09 2009 the complaint number being 09AP090134 and the customer ID given C0868197.An enginner called on my residence the next day and submitted his report vide FSR NO. 5944. Thta was the last I heared. As I didnot receive any call back I contacted Mr. Nair [ MOB [protected] on 13 April 2009 and he assured me that he would revert. As no response I called again free toll number and was requested to contact Mr. Patil [ MOB[protected] ] AND HE assured me on April 17 2009 that Mr. Nair will contact me IMMEDIATELY and try to resolve the matter. Mr Nair DID CALL and he advised that he does not guarantee a replacement grille but he will neverthe less arrange to take my existing grille and will see in the market availability.This was on 17 April @ 1600 hrs.After that once again AS IN THE PAST no body contacted abd I again contacted Mr. Patil and the blame game started the FINAL OUTCOME ZERO.
I am really surprised at the service and who suffers customer.I atleast EXPECT A RESPONES FROM YOUR SIDE or AS I HAVE EXPERIENCED THE MATTER WILL REST HERE.Who cares if the customer suffers !!!

voltas 1.5 ton vertis — compressor suddenly cut off after 30 minutes

after starting the AC after 30 minutes the cooling suddenly getting down.I bought this only 40 days back.Two times gas leak complaint has come. This is third time complaint with this in very short period.Kindly take action.

Hello, we had bought a 1.5 ton (vertis plus) voltas AC from A.V.Electronics, Karolbag New Delhi last month on 20/03/09

I regret to say that worst service provided by the Voltas& bad perfformance of voltas product.

I advice you do'nt buy any product from Voltas.

My complaint no.is 09AP201065 dated 20/04/09. after the several call sevice technician visited my office on 24/04/09, he had checked the AC, said compressor is defective.it will go back to repair, but not yet recieved any responce from them.

I had already address this complaint to the dealer M/S.A.V.Electronics, but not get any satisfactory answer from them, they are not liable for service, they are suppose works like as a collection agent.

I surprised !! that I had send mail to the dealer, service provider, voltas delhi office, regional service & sales head regarding this but not get any reply, e mail add are below.
[protected]@voltasltd.com, voltas.[protected]@gmail.com, [protected]@yahoo.com,
[protected]@voltash.com, [protected]@voltas.com, [protected]@voltas.com, [protected]@voltash.com

This is the reality of the voltas product & after sale service.

IT'S UP TO YOU TO BUY THE VOLTAS PRODUCT OR NOT.BUT I WILL NEVER THIS THE LAST MISTAKE DONE BY ME.

I never expect such a worst service form the Voltas.

IAM DR JAYANTH AS FROM BANGALORE, BOUGHT VOLTAL 1 TON SPLIT VERTIS ELITE AC ON APRIL 28 AND IT IS ALREADY LEAKING, UNPROFFESIONAL ATTITUTE OF THE EMPLOYEES. THEY MIGHT HAVE GIVEN ME A SECOND HAND PIECE AS THE PIECE THEY HAD DELIVERD TO ME WAS NOT CONTAINIG REMOTE OR MANNUAL AND WHEN I COMPLAINED THE SAME THGEY RE TELLING ME THEY WILL DELIVER IT SHORTLY.
IAM LODGING A A COMPAINT AGAINST VOLTAS PEOPLE IN THE COSUMER PROTECTION COURT
DR JAYANTH AS
[protected]

voltas 1.5 vertis premium window ac — ac not working

I have purchased one Window AC fro M/S Mahima Enterprises, Sanjay Place Agra(UP) ( Invoice no 134 dated 2.5.2008 ) It is not working for the last 15 days.

Voltas Elite 1.0 Ton Window AC — AC is not Functioning

I have purchase Voltas Elite 1 Ton Window Ac from Imperial Refrigeration Co. Darya Ganj New Delhi, india on 18/04/2009 after installing of AC it was not working after it i had complaint my complaint no. is DEL -09AP190885 dated 19/04/2009. One gentleman (Service Engineer) visited at my home after Three days of complaint but according to your advisement a complaint must be attended within 24 hours. He has done some repairing work in my newly purchase AC.
I want to inform you that your AC is not cooling properly I had lodged another complaint on 30/04/2009, complaint no is 09AP300333 but till date no response from your side, now my AC is not functioning. We are suffering a lot due to not working of AC.
So take necessary action in this regard.
Amit Aggarwal
Mobile No. [protected]

Dear sir,
I have purchased AC of voltas elit model 3 star in 2008 may, but after complaning 4 -5 times to Dealer ( Universal electronics Malerkotla distt. sangrur punjab) the company representative not visited single time for new Ac. Kindly make some arrangement for company person to visit AC for first service.

Thanks

Mukesh bhadoria

H.No--12
samson colony
malerkotla
distt. sangrur
punjab

[protected]

I have the same problem. I bought a couple of Vertis Elite ACs from Pankaj Electronics, Yusuf Sarai, New Delhi. The AC is not at all cooling from the first day and even after repeated complaints to the dealer and to the customer care department there is no response from them till now.
I sincerely hope that no one else faces the same problem and no one even bothers to but a Voltas AC. Go from some other brand given the attitude of the company.
Praveen
[protected]

Voltas AC — Regarding serivce proveide by you

We are having all the ac, s in our office of voltas only, but from some time we are facing the problems regarding cooling, ac, sound, water likage.

We purchase all ac's from santosh Sales, shop no.13. A wing, apna ghar co.op Hsg society, opp sai wadi police chowky, teli galli, andheri east. mumbai -400069.

But they are not entertaining us regarding our problems.

kindly do the needful.

Voltas Split 1.5T Vertis Plus — Broken part

Sir, i have purchased a Voltas split ac 1.5T Vertis Plus on dated 11/7/2008. The upper lock of ac cover was found broken when we were installing the ac. However it doesn't distrupt the working of the ac but when cover is opened for servicing it causes problem and it doesn't stand on lock. We have asked/visited many times nearest showroom at Bathinda(Punjab) but still there's no response.

Voltas-Vertis Split — NO COOLING

I had purchese 3 Pic of vertise ac. i am not satisfied with one pic.
that one is not giving proper cooling. i want to replace this unit any way.
This unit was repaire 8 to 10 times to delear (Shri Hari Enterprise, Rajkot).

We have purchased We have purchased a "VOLTAS WINDOW AC 1.5 TON MODEL-VERTIS ELITE" from one of your dealor named "HARI SHARAN & SONS" @ 14-a Kamla Nagar, OPP Birla Mills Delhi-7 in the name of Anil Bajaj on 2-May-09.

As it was promised that it would be install on the same day but your Enginer came on 3rd and when it was installed there was an horrible noise from the same. When checked by the Enginer the FAN was making a noise and it was broken.

By buying the product from company like TATA we expect the problem would be understood and the product would be changed when it is not correct.

While calling the dealor he told as it is intalled and cant be changed, it is heard unearned money of Rs.19300.

Yes, we are middle class people and not making the right perception of your image in our minds.

It is a horrible experince to deal with one of the best companies in the world.

Voltas vertis 1.5 — Servicing with in one yerar had not done regularly

We had loged complaint on 25th of April '09 Complaint No. 09AP250588. But till the date no one has turned up. Again to day i.e. 05.05.09 We had loged a complaint No. 09MY050167 at the time of complaint they will send their customer service percen by 12 noo. after 12 noo when I called again they are saying that by 3 - 00 pm. this time also no one has come. again 3 - 00 pm they will rectify the problem by today itself. Is this the way to solve the problems.

VOLTAS/ VERTIS — AC MAKING NOISE

DEAR SIR MADAM

I HAVE BOUGHT AC FROM KOHINOOR TELE VIDEO OF VOLTAS VOLT VERTIS PLUS VOLTAS AC SPLIT 1.0 TON ON 9 JAN 2009 WITH INVOICE NO 407236 AND PAID AMNT OF RS 19750 .
AFTER ONE MONTH AC STARTED MAKING NOISE AND I REGISTER A COMLIAINT ON VOLTAS NO[protected] AND I WAS GIVING COMPLIANT NO 09FB270274 AND THEY SEND THERE MECHANIC AND AFTER MECANIC LEFT WATER STARTEDS FALLING IN MY ENTIRE OFFICE AND THEN I AGAIN GAVE THE COMPLAINT AND SERVICE MAN CAME AND WATER STOP FALLING AND AFTER FEW DAYS NOISE STARTED COMING AGAIN AND I REGISTER ONE MORE COMPLAINT AND MY COMPLAINT NO IS 09AP301820 ON 30 TH APRIL BUT YILL NOW NO MECHANIC HAS COME TILL DATE AND NO ONE HAS GOT IN TOUCH WITH ME I REQUEST TO PLEASE SOLVE MY PROBLEM AS THE NOISE IS CREATING A LOT OF PROBLEM

I have bought two Voltas A.C, One window AC of 1 ton and one split AC of 1 ton last year. As per company policy, the company and the dealer (Yamuna Refrigerations Mr. Raju, of Yamuna Nagar, Haryana) has promised to give two free services in an year . One year is close to an end but the dealer is not paying any attention to the complaint. For the last 2 months i have been going to the dealers office, calling him regularly to do the service, as the AC is not cooling the room, but he is turning a deaf ear to our complaint. I have registered the complaint to the Voltas main complaint office in bombay also on 24th April 2009, they also promised to rectify the complaint within 48 hrs but till date 13 days have passed and they have done nothing. My complaint no. is 09AP240158 and customer id is C0892600.
I have made a complaint of the dealer m/s Yamuna Refigerations, Yamuna Nagar Haryana to the Area Sales Manager of the co. ( Mr. Rahul ) also but till date, he also has not taken any action.
Now, as the summers have approached, and after 2 months of repeated torture, we are helpless and at the hands of the company.
I request you to please tell me, what should i do ? I have already spent so much amount in the calls to the co. and the dealer. Please help me in this regard.
Dealers name : Mr. Raju, Yamuna Refrigertions, Yamuna Nagar, haryana

Voltas Vertis Plus 1.5 ton AC — Extremely poor service

Hi
This is a complaint against RELIANCE DIGITAL store in SHIPRA MALL INDIRAPURAM GHAZIABAD. I bought one voltas AC from store and they delivered AC without any papers. Service booklet, manual everything was missing. Now for installation they are not turning up in spite of the fact that they have charged installation fee already in the bill and installation is due since last 3 days. Moreover no body is responding at customer care and person responsible for installation is dire tly refusing saying that he is not the concerned person.

Dear Sir,

We have purchased 7 Voltas split AC'S in the month of october. and they have installed it in the month of December-2008.In that 5 AC- is of 1 ton and 2 AC-is 1.5 ton. But from the month of March onwards there is water leakage in 4 AC's. We have been informing to the Dealear ofrom whom we have purchased (ie) SAI ENTERPRISES, No.5/2, CLC Works Road, New Colony, Chromepet, Chennai - 44
PH: 044.22383344, 22388636.We have informed more than 8 times but no action was taken in this issue. Kindly look into this matter and please do solve our problem.

ac vertis plus 1.5 ton split — triping problems

Triping problems and in this connection I have submit several of complaint durin last 20 days but their is no respone.

Why your service provider taking pain to solve the problems submiited by consumer.

please regd. my complain & send service engg. for repairing of 3 phase ac or give me your service engg. contact no. .
model - slmekxx1ve
sr. no. - 4550931
address.
kusum powermet pvt. ltd.
keonjhar.
orissa.

mob. [protected]
mr. samal

my complaint no is 09my020857 dated 2/5/09 but their is no response from your side

hi. ur ac voltal pluse is problem in less cool.

Voltas Split A.c. 1t. Vertis — replacement of broken flapper

My self Jaykumar Patel, I had bought split AC 1T vertis from Croma, Vadodara on[protected].

Bill no. is[protected].

At the time of delivery of product, Flapper o[censored]nit was found broken. That was accepted by your recognized installation franchise. They told me we solved this matter as soon as possible. But there is no reply/ action taken by them. I contact them many times but there is no reply by them. so please solved this matter as soon as possible, otherwise i have to go consumer court.


My contact no is +91 [protected]

Thank you.

Jaykumar Patel

i called twice for service for my 1.5ton window ac, , , , , no one came 4 help

please help me out

voltas vertis plus air condition — making noise like cooler

I have bought Voltas Vertis plus air condition before 15 days. after the installation of AC when i start AC there is noise from inside. Your company engineers come two time but they are unable to ractify the fault. AC swing function is not working. AC remote is also not working.

With in 15 days these problems coming what happens after one or two year. if you will not take any concrete action in this regard, i will be force to go consumer court.

Thanking you,



Ram Kumar
[protected]

voltas a/c — gift not received

sir,
i have purchased a/c and the gift coupon i received was multi storage box. we have sent the scaratch card, bill copy, the number cutting on the carton box for which i am eligible, i recd an sms which shocked me that i was rejected. i think some malpractice is going on with the spectramind marketing people. please give me a clear answer, the box may be value of rs-250. but we have wasted our time in taking bill photo coping, wasting time cutting the serial no-on the carton box and postage.

there is no need of any term and condition for a small deal.

pragash

VOLTAS AC 1 TON — COOLING PROBLEM

I HAVE A NEW A C OF VOLTAS 1 TON SPLIT THERE IS A COOLING PROBLEM AND I COMPLAINTING TO THE COMPANY BUT NO ONE CAN CONTACT ME TO RESOLVE MY PROBLEM THE COMPLAINT NO IS 09MY162849/DELHI PLEASE SEE THE MATTER

AC Voltas Split, 1.5 Ton — improper customer care. no solution

We purchased the a.c on january. but we started using it by april. hardly after 10 days o[censored]sage, d ac started functioning started lowering and now it has almost stopped. hardly after 10 mins of switching on the ac, the compressor stops working and as a net result cool air stops coming out. the problem is persistent. we have lodged numerous complains at the customer care but to no avail. their mechanics come after numerous phone from our side and recommend us to buy a new stabilizer. we got one and installed it but the problem still exists. so we lodged a new complaint but their mechanics now says that the ac is perfect. its been four weeks since this problem has started. each time we have register a new complain and its only after 3 days the mechanics come. we are complete loss at this peak of summer season. we request the voltas customer care to do somthing about it at the earliest.

I too received the same type of SMS. I too lodged the complaint in this forum. There are more such guys whose claim has been rejected. On contacting, they are taking plea that scheme was valid on inbvoice billed between 28.03.09 and 05.04.09. But no such conditions was on scratch card and even dealer has not intimated any such thing.

Dear Sir,
I have bought a voltas vertis 1.5 ton window AC with remote on the 2nd of May 2009 from Naveen Electrotech PVT. Ltd H-4/4 model town_II, Delhi. Upon installation it was found that the remote was not functional/not compatible with the equipment and the motor was making a huge noise and compressor was faulty. We lodged a complaint (09NY030838) and faxed the bill as advised to the service centre. The service centre person has been sending engineer after engineer who come, visit, diagnose the problem and move on to say they would soon get back. It is 24th of May and till date neither the machine nor the remote has got rectified. The dealer who sold has nearly washed his hand's off except for assuring me that the matter has been taken at priority and also recites to me my complaint number as a way of assurance that the matter is being pursued. The service people recite my complaint number assuring that the call has not been closed so they would take it up. The service people have become inert to the extent that he assured that customer forum would be of no help and preferred to connect me to multiple number of people in Voltas who can help address the issue besides him trying his best. As I am writing this letter the Area Sales Mananger called and assured that it would be done by tomorrow.
I do hope that people get to visit this site before buying a voltas AC as this issue is not a solitary case of mine.
If my AC is not rectified I would and have resolved to approach the customer forum.

Dr. Mitali Mukerji
Scientist, Institute of Genomics and Integrative Biology,
CSIR, Mall Road,
Delhi
Ph 27651523, [protected]
[protected]@igib.res.in

I bough a Vertis Windows AC, now its REmote is not working & company is saying that model is no more manufactured so get new panel for Remote...poor service.

Voltas split type room AC — Poor service

Dear VOLTAS,
Welcome to customer harrasment:
1.Bought ac from Sadana Latouche Road Lucknow on 8.5.08-only interested in selling deaf to complaints until 23.4.09.At last attended by Shahi Refrigeration-fault- PCB default-assurance-replacement by 25.4.09-not attended to until 28.4.09
Installation coupon is lying blank with us.Dealer only sold the AC guarantee registration card and all the service coupons are lying blank with us.
I have been CHEATED by the dealer and subsequently by the system.
WHAT SHOULD I DO?
GO LEGAL?
WAITING FOR A REPLY IMMEDIATELY!

I purchase an Voltas AC from Frontline Sanjay Place, Agra, After fifteen days, it is not working so stand by AC was installed. The compressor is not working so I want my AC replaced with anther new one.



Raman Kumar
16, mangalam vihar,
sikandra, agra
[protected]

i have purchased 1.5 TR Split ac in Rewari (Haryana) on 29.04.09. i want to demo this ac and gave a call at your toll free no. and your executive gave a customer id i.e 09MY091708, BUT NOONE TAKE ACTION STILL NOW.

Voltas / Voltas 1 ton window AC's — Pathatic after sales service

I purchased two 1 tone window ac's last year .
This year i registered the request in the company for the scheduled service of the ac's one month ago.
Contacted them twice after that but no concrete solution to the problem.

TATA / Voltas Vertis 1.5 ton split ac — ac not working/ service not provided since last 4 months.

i bought a voltas vertis 1.5 ton split Ac 1 year back.
by the 9th month it stopped cooling. i asked the retailer to provide the service he did sent someone and charged me for that but didnt gave ne receipt. then i saw in the booklet that i was entitled to 2 free service and when i asked him about that he mis behaved and the ac again failed in 2 3 days. i again complained but no one came . then i launched complaint with customer care but nobody came. now its out of warranty period and still no response . do not know what to do. it was a mistake to buy a TATA product. anyone going for a voltas ac or any TATA product dont go for it. u will regret like me.

voltas vertis premium 1.5 ton ac — ur service center is not providing after sale services

respected sir
i hav bought a new voltas vertis premium 1.5 ton window ac fro ur dealer by bill no1457 from jain electronics raillway road raman mandi
for the l last two months im asking for free service of our a.c. today 04/06/09 ur agent came & he said ur ac is not under warranty i cant do free service and also misbehave with us

from the company like tata we are not expecting this thing
hope you will find a solution as soon as possibel
thanking you
regards
rajat gupta

04.06.09 Reminder

URGENT/IMPORTANT AND A MATTER TO BE TAKEN ON PRIORITY.

I purchased Voltas A.C 1.5 (Vertis Plus) on 30.4.09 vide bill no. 8164 from Jindal Enterprises,
Mahavir Enclave.

After installed, on checking we could find that the hand set was not working. Within a couple of
days we made complaint vide complaint no.09MY022362. On 06.05.09 their representative
came and took the hand set back and promised us within one week it would be replaced.
Even after one month no one did turn with replacement instead they are keep on
allotting new nos. to me (I think that is for their internal safeguards).
1st no. 09MY022362
2nd 09MY0222271 dtd 22.05.09
3rd 09MY0291842 on 28.05.09

I am really surprised and upset why it happened from a branded product like Voltas. This I never
expected and should have not happened.
Thankachan.O
F-16, Gali No.4
Near Choto Shiv Mandir
Mahavir Enclave
New Delhi.
Tel: [protected]

complant voltas window a/c
not response in 1 month
hi sir,
My call slip no.09my232895 -one voltas a/c 1.5ton. model no vertisplus window sr no.6558
sir hum ne 22/05/09 ko a/c new liya hai but usmein <Remot kit, den tare missing &display sisa> missing hai sir hum ne kai bar complants kar chuke hai par koi response nahi mila plz kuch karo. thanx
plz contact no. [protected], [protected] My name is Amit bansal & Ankit bansal sir plz jaldi kuch karo.

I have boguth 1ton vertis split ac from delhi and instaled at Sahibabad, Ghaziabad, UP in April 2009. Within a few days the problem started like no display and made a complaint under 09MT092700 on 8th May. The same has been forwarded to your Raj Air Conditioning Co. Shalimar Garden Extn, Ghaziabad, U.P and someone came from their office and took the display and after on my call to them to find out they says the kit will have to take. After 2/3 days again I phoned to find out the status they said the motor will have to take - it was in the peak of summer in Delhi. Even after installing back the kit (was not operative at that time) they have not made any call to see whether the same is working or revist the same to install properly. Is it the say your franchise giving customer care after sales ??? Now the system is gone - water tray broken - (your raj people came and opened more than 20 times it should have broken at that time) and the water is dipping in the room. Please voltas higher authority look into this and replace the same immediately. Whats the use of going for an Indian product like Tata when they cant provide service properly. This step i took coz the big big advertisements in the newspapers and being the Indian product but shame on this - should have gone to other products like LG, Samsung atleast customer should have got the service definitely.

I would request the Tata group to see to this and let me know the remedy to this. This is even in guarantee/warranty period its happening. Would appreciate someone responding to this from the tata.
It looks when people says 'be Indian, buy indian and wear indian' is not seems the right choice

vertis plus — cooling problem

I buy a Vertis plus on dated 15.06.08. It’s not working properly. The cooling capacity is totally poor. As per company terms it is said that they will provide two time servicing. But still I am't get any servicing.

VOLTAS AC VERTIS PLUS 1 TON SPLIT — COOLING PROBLEM

I AM PURCHASING A VOLTAS AC FROM THE DEALER OF VOLTAS THERE IS A PROBLEM OF COOLING IN THAT AC I CAN COMPLAINT TO THE CUSTMER CARE OF THE COMPANY -"09MY162849" BUT NOTHING HAPPEN PLEASE DO SOMETHING AND RESOLVE MY PROBLEM

Niranjan Plastics — Non Receipt of Telephone Bills

Dear Sir,

I, having bsnl telephone No.[protected], I have not received the telephone bills on before due date of my present address and every time I have taken the duplicate bills from bsnl office dombivili west then paid it. So you are requested to kindly send one copy of the the telephone bill my email ID and and the amount send my mobile alert message. My mobile no. [protected]

Thanks & Regards

N.G.K. UNNITHAN

I Disagree with what you say, your boss may be responsible for it.

We have bought one Voltas Window A.C, of 2 ton 6 months back. We regret to inform you that the AC is not working for the past one month and we have registered a compalint with your dealer M/s. Multisales (Mr. Sastha Das). After several calls he suggested to speak to Mr. Thomas(Mbl. [protected]). He also failed and he asked us to contact Mr. George (Ph.6605540). Now Mr. George instructed us to write a complaint directly to the company. We spent lot of time and money for this and nothing has been happend till now. We request your good selves to look into this very seriously as it affects the reputation of your organization and ours alike.

Voltas/ vertis Gold — Reinstallation

Dear Sir,
This regarding the reinstallation of my AC at Secunderabad, as I got a transfer recently . I purchased the product just few months back from Bhubaneswar, Orissa. Kindly help and do the needful ..

My contact number is - [protected],[protected].

Thanks & Regards
Ramani Ranjan

Pathetic Voltas- Does not deserve a three star but a Zero Star.
I bought a, 75ton vertis split for my shopon 29/04/09, it cooled for a week after which started giving hot air..complained the dealer who send th engineer who asked to change the stabliser..it was done..still hot air..the dealer was contacted who gave the help line number ..295 complaint number..was supposed to be attended same day but attendted two days later..gas leak was detected..adv to refill, , but the engineers did not have tools for the same..two days f/up they returned but could nt resolve the complaint inspite of gas fill..finally complaint was reg at chennai helpline complaint no-09JU192892-cust id-C0997166 was sent by sms..Voltas engineer Mr Garg called up and promised resolution by eod..but this time a new problem was diagonised...the motor fan was found faulty need to be replaced...frustrated he was asked for replacement of the unit..claims not possible..on giving legal threats he agrees to replace and also says the faulty unit would be replaced and resold(slip of tongue)...HOW CAN YOU TRUST A PRODUT OF VOLTAS..the money you are paying are really worth spending..VOLTAS SHOULD BE GIVEN A ZERO STAR FOR HAVING SUCH POOR ENGINEERS AND REAL POOR CUSTOMER SERVICE...

VOLTAS A/C SERVICE REALLY SUCKS...
I HAV TAKEN A PLEDGE NEVER TO BUY ANY A/C OF THIS COMPANY...
I PURCHASED A NEW A/C FOR MY OFFICE AND ITS ALMOST 1 MONTH BUT NO SERVICE IS BEING PROVIDED...
THEY ARE TRULY UNPROFESSIONAL IN THERE WORK...MORTEOVER THEY PROMISE THAT MY PROBLEM WILL BE SORT OUT IN 3 HOURS BUT NO ONMW HAS EVER CAME TO SEE FROM 3 WEEKS...NOTY ONLY THIS ONCE THERE EXECUTIVE TOLD ME THAT THERE PERSON IS ON HIS WAY HIS WAY WITH MISSING PARTS IN HIS HAND AND CAN REACH ANYTIME BUT THAT PERSON NEVER REACHD...
ITS REALY DISGUSTING TO SEE A BIG COMPANY PLAYING WITH ITS GOODWIL...

voltas split vertis ac — no response from company

dear sir,

i myself as gaurav, and my no is-[protected], i have purchased vertis elite split ac in the month of april 2009, and i have given installation charges to the dealer (GUPTA ELECTRONICS-- MAIN BABARPUR ROAD ROHTASH NAGAR SHAHDARA DELHI-110032), ,
The engineers cames from one of the agency named BABY LON (authorised agency of VOLTAS)
then at the time of installing the out door unit of split ac, , one of the pannel of out door unit was broked down by the engineers, , and for that i have given more then fifty complaints in the customer care of voltas, but every time i havent got any response, , and still today the complaint has not been resolved.. customer care executives have given us the mobile number of MR. ATUL([protected]) INCHARGE OF AGENCY BABY LON..
I ALWAYS USED TO DO CALLS TO MR. ATUL FOR OUR COMPLAINT BUT he has not given any response..
OUR NEW COMPLAINT NUMBER IS 09JU071137 .. SO I REQUEST YOU TO PLEASE RECTIFY MY PROBLEM OTHERWISE WE ARE GOING FOR THE CONSUMER COURT

Voltas AC — NEW AC COMPLAINT NOT RECTIFY

we buy 3nos Voltas AC & found at the time of installation that Grill has been broken. The complaint has been made on 20.05.2009. Thereafter no replacement till date after my severals request. As my openion that the image of Tata were damaged by its franchies because they not attending properly on behalf of Voltas.

sr mere pass voltas ka 1 ton ka ac lga hai jo bilkul bi cooling nahi karta aur uske drain me se pani nikalta hai .dus din pehle company k service engineer aye they uske bad bhi problem vaisi ki vaisi hai

I had purchased two split AC from voltas, the installation was so poor that with in few days water started to drip, and very soon the AC started to come off from the wall. Next morning the was hanging from the wall. Upon calling voltas, there repersentatives came and went back with out doing anything, i had to get private serivce provider to reinstall my AC. Not even one week has passed, my second AC stablizer stoped working, again upon complaing to voltas a guy came after 2 day after the complaint date to collect the stablizer. now it is more than six days and there is no response from voltas.

the people really do not bother after sales.

Voltas AC 1.5 Ton Vertis Elite Window — Compressors not working

Dear Sir

I bought Voltas A C 1.5 Ton Vertis Elite Window . when the machine was delivered, . I bought this unit from Neelkanth Electcronics, Durgakund Road, Varanasi. thru invoice no CB / 459 /07-08 dtd. 14.06.09, Since purchse they had not given any service engineer to install & to service after sale .
When I tried to contact VOLTAS customer care but in vain.

Since the purchse the of this compressor was not working . I had called the A C Technician several times but their sevice was very poor . Often the service center phones didn't response properly .

I feel like cheated, I paid for new AC and I got faulty UNIT. If anyone can help me that will be appreciated.

Please post this so that more people can come to know the truth about VOLTAS Procut & their service.

O.P.Chaubey
C/o B.D.Tiwari
BP/401 Kailashpuri
Mughalsarai
Chandauli - 232101
Ph : [protected]
[protected]

very nice

Voltas / Voltas 1.5 Ton Vertis Plus — Cooling problem

I Have bought Voltas 1.5 ton Vertis Plus in 05-Sep-08 from your dealer Saraf Cooling Co. pvt. Ltd.
122/1/A-2, Sarojini Nagar, Kanpur Contact No:[protected], 2219098, 3295164 . Emailid:
[protected]@sify.com. Now I am suffering from cooling problem from one month. Many complains
I have registered regarding its cooling but no statisfactory results come out.Still I am suffering
from cooling problem in Hot Summer.Enclosed copy of registered complains.
With request to you, Kindly resolve my problem at the earliest.

Your's Faithfully

Amarjeet Singh
C/o Golden Cable Network
G-1, Prabhu Asha Apartment
107/249, Nehru Nagar
Kanpur

VOLTAS VERTIS PREMIUM WINDOW AIR CONDITIONER 1.5 TON — HAVE NOT RECEIVED THE FREE SERVICES PROMISED BY VOLTAS

I had purchased this air conditioner (from the dealer Sarada Electronics, 42, M.G.Road.Kolkata-82) in the name of Mrs. Shovana Banerjee the bill date being 20/04/08. S/N:4010875M08A001449.

I am very disappointed with Voltas as firstly i didn't receive any of the two free services promised by Voltas and secondly when i tried to call up Voltas in order to provide my with the services, none of the phone numbers present on the Voltas Website seem to be correct, the customer care number also appears to be non existent.

Due to this negligence from Voltas' side my A.C has stopped working now and its just been one year.But the problem is that its still impossible to get in touch with Voltas.Its a pathetic company which is offering pathetic services to its customer.It has absolutely no concerns about its customers.I would not advice anybody at all to buy Voltas products since their after sales services are as poor as it can get.

I'd like prompt action from Voltas' side for this behaviour of theirs so as to reach to a suitable solution to my problem.

Suprateek Banerjee
Flat No.4, 2035,
M.G.Road
Kolkata-700082

Ph[protected]
Mob- [protected], [protected], [protected]

Voltas/Voltas Split Vertis Plus 1.5 ton — Cooling Problem

Dear Sir,

I had purchased an AC Voltas Split Vertis Plus 1.5 ton on 05-Sep-08 from Saraf Cooling
Company Pvt. Ltd. 122/1/A-2, Sarojini Nagar, Kanpur. Now I am facing cooling problem
from one month . I had registered many complaints to dealer end but no positive
response came from their side. Still I am facing cooling problem in Hot summer
Attached Bill & Complain Slips.
With request to you, Kindly resolve my problem at the earliest.

Your's Faithfully

Amarjeet Singh

VOLTAS COMPANY IS NOT PAYING ANY ATTENTION TO CUSTOMERS COMPLAINTS. THEY TAKE ALOT OF TIME IN ATTENDING THE COMPLAINT. VERY POOR SERVICE OF THE COMPANY .

Customer Care Sucks !!! Never Ever buy a VOLTAS, its a bad bet and I am really paying for it.

We bought 2 to split AC from Khanna Aircon, Faridabad in March, 2008. This year we lodges complaint
with Voltas complaint centre at [protected] since 26.5.2009. The compressor of the AC is not working
which is under warranty for 5 years. Following complaint Nos. were given by Voltas Centre :

09MY262367 26.5.2009 Nobody turned up to attend to the complaint
09JU100509 10.6.2009 Nobody turned up to attend to the complaint
09JU240658 24.6.2009 Nobody turned up to attend to the complaint
09JU300659 30.6.2009 Nobody turned up to attend to the complaint

We deeply regret to say that Voltas After Sales service is very poor and people are not at all bothered
with the grievances of the public. If on our complaint of 30th June, their service engineer does not turn up
to set right the AC we will have no choice but to take appropriate action against them. JL Chugh Frick India Limited, 21.5 Kms., Main Mathura Road, Faridabad-121003, cell No. [protected]

VOLTAS LTD/AIRCONDITIONER — WATER POURING FROM A/C

DEAR ALL,
I AM LITERALLY SUFFERING WITH A SPLIT AIRCONDITIONER (MODEL VERTIS PLUS-1.5TON) WHICH INITIALLY SPRINKLED WATER, LATER ON NOW WATER IS POURING (JUST IMAGINE COLD WATER POURING ON SLEEPING PEOPLE, MATRESS, PILLOW, COT ETC., IN THE MIDST OF NIGHT) FROM THE INDOOR UNIT.
ATLEAST HALF A DOZEN SERVICE TECHNICIANS HAVE VISITED MY HOUSE AND EACH ONE GIVES SOME STORY AND LEAVES PROMISING THAT IT WILL NOT HAPPEN AGAIN. IT WILL BE OK FOR SOME TIME AND AGAIN WILL START POURING WATER.
I AM SERIOUSLY THINKING OF FILING A CASE AGAINST THEM IN THE CONSUMER FORUM. "GUYS!! BEWARE AND BE CAREFUL WHEN YOU CHOOSE YOUR A/C".

voltas customer care sucks

Voltas, Godreg — Poor service and no installation, ignoring behaviour of service desk,no updates etc etc.

The most pathetic service i have ever recieved is by reliance digital store (Shipra mall).
At the time of sale nobody guided me that they dont entertain grilled(iron) windows so i have to search for a welder get the things done for them.
secondly the new refridgerator which i bought is not working at all, engineer from reliance came and kicked it and guided me that it will work after 4 or 5 hours but its not.

Am still waiting for the installation and fridge repair there are no followup calls by service desk with customer, everytime i call they put me onhold or dont pick it.

I really dont know where to go. Please suggest me some way to escalate my query to higher authorities as i really want to take this to higher level.

vertis plus — ac not working since i bought it

i complaint about my ac 3 4 times but it not repaired yet. they took my ac and replace compressor and charge 2500 for ac gas still condition is same. it my worse experience with voltas.

I have bought one voltas AC and found that the given remote is of other model and not working with the AC. I had launched the complaint and waiting for the new remote from last 60 days. Is there any body who knows the no. of senior officer of Voltas.

Very Bad Experience for VOLTAS.


Daljit singh

Complaint No :- 09my240702

Voltas / Split AC 1.5 Tonnes — FAULTY BRAND NEW PROUDCT

Its been 6 days we have purchased a votas 1.5 tone split a/c. It worked for only one hr and stopped.

We have registered a complaint for the same with Voltas customer support. However they responded after 4 days and told us its the unit which is faulty.

As there was leakage in the unit, the gas was gone.

However on the seventh day after 100's of call, finally a person came to see the faulty unit and weilded the brand new a/c unit.

Irrespective of the brand new product they have wielded the faulty product and refused to replace the same.

Kindly replace the wielded unit and we need a brand new unit for which we have paid the money more.

Please do the needful.

Voltas Vertis Plus Window AC 1.0 Ton — NOT WORKING properly from day of purchase

The A/c is not running for even 5 minutes properly. The A/c is not going to set temperature in any mode.
The display shows 14 deg in digital display which is not existing. Compressor is not getting started. Always OFF.

our spilt ac of voltas elite creating problem not cooling purchase it three month back please remove as soon as possible our address yadav ortho padic hospital circular rewari

I had purchased a Voltas Vertis Elite Window 1.5 T A/C from Navrang Audio & Video Pvt. Ltd. Lakshmi Nagar (Bill# 7879) on 12th Sep 2008. SO this is in GUARANTEE PERIOD. In this summer season, from last 10-15 days it has started troubling us. When we on the A/C it works well, but after auto cut the compressor do not start again.
The worst part is the whenever we lodge a complaint in customer care, the service engineer comes, and surprisingly, each one gives a different logic/problem. On complain # 09JL131087 (Dt 13 Jul 2009) the engineer came and said, " the compressor is faulty and need to be replaced ". I was bit surprised with the comments, as it starts well and cools nicely, but only it do not start again after auto cut off. I did not satisfied and made another complaint # 09JL150374 on 15th Jul 2009, the second service engineer came, and said the computer panel is faulty and it is not controlling the work of the compressor properly.
Now I am in a dilemma, how to believe upon, again the Marketing Manager Mr. Rajeev (M # [protected]) for this reason, is a very rude person, and do not try to understand anything.
I am now fed up off this issue, and will not suggest anybody to go for VOLTAS. We have put our hardened money, and this company do not hear even in the Guarantee period. Moreover the After sales service is so poor that the engineers are not able to analyze the situations themselves.
I work in a big corporate, where almost 600 people work together, if will not be able to stop ALL of them to purchase VOLTAS A/C, but I am sure few of them will definitely agree to this and will never go for VOLTAS A/C.

i bought a split ac in feb and it is not working . In just 4 months . i feel it wld hv been better had i bought some other brand!!!

I am having voltas vetis plush windows ac with 1.5 ton. from last 10 days(Since 11 July 21July 2009).it's not working after complaining the dealer, he has found that relay of my unit is not functioning but as per dealer situated at Jagat Farm Greater Noida, Relay is not available anywhere in NCR Because it's a "OLD MODEL",
Voltas Vertis Plush windows AC Is OLD MODEL????????????????????..., , , , , , , , , , , , , , , ,

i have recently got purchased one ton ac but till today it is creating a lots o fnoise when ever the compresser starts and the starting of compressor is too with great noise what to do
do i need to replace it as engineer have already checqued twice

Voltas India Ltd / Bansal Electronics — Relace Voltas Window Air Conditioners main plastic window grill has no two lock pin and installation time window has crack in corner.

Dear Sir,
I have purchased voltas window air condition 0.75 Tone elite modal and serial no. 4010870M08C001042 from Bansal Electronics, SCO 385, Sector 8, Panchkula, Haryana. Invoice No. 4058 Dt. 7/06/2009. Tin No. [protected].
At the installation time my plumber has told me : your air condition has no two lock pin in plastic door and corner has broken so immediately change it. I told Bansal Electronics’s proprietor but he was refuse this mater. I complained to voltal limited complain No. 1674 Dt. 10/6/09 it’s service man Mr.Gurupal came and note this mater and informed company will change this plastic window body as soon as possible. I did more complain and no was (2) 09JU290522 Customer id C0980416. Complain no was (3) 09JL250804 DT. 25/07/09. I also request to voltas service center to Mr.Maninder Garg. Voltas service persone told me if I received this body than I replacing. But how much time are you taken? Today 1.5 months was completed but my problem was not solved.
Thanks,
Regards,
Anil Patel (m) [protected]

votlas window AC — lost remot

i spoke to cosumer care for a new remote . I have lost my remote of my window AC . two techician came assure me to deliver remote but still witing

Voltas/ Split Air Conditioner 1.5 ton — Not proper working since installation

I have purchased one Voltas (Vertis Plus 1.5 ton) Split AC from M/S Oswal Electricals(Sole Authorised distributors at Jabalpur) on 27.04.2009 vide their bill no 449 dated 28.4.2009 for Rs 26000/- It was not working properly from the date of installtion. I have requested several times to Mr Golchha, Prop of Oswal Eletricals but giving assurance that in a day or two mechanic will be coming. Now almost three months have passed and no proper reply/response received from the dealer.
Now I feel that I should approach Consumer Forum for my comlaint.

Sanjay Agrawal
C/o Reliable Products & Services
1967/1, Wright Town, Opp Stadium Gate No.4,
Jabalpur-482002(M.P.)

We have installed Voltas Air Ductable AC at our hotel named HOtel Mittaso, a unit of LJR INN Pvt. Ltd. Chandigarh-Zirakpur Road, Zirakpur.

Air Duct is leaking from many joints and we have made complain regarding this to local service providor, one service person visit and saw the problem he reported to us that two sensor and two remote are missing while we have installed NEW plant and It is not even started ONCE and both things is missing. Either Distributor have not given the sensor and remote or that remote and sensor was not available on the system. The Distributor has taken upto Rs.2.00 Lacs and he is not providing any bill for the AC plant.


Ocne I called up Mr. Garg (Head of Service) . He asked me that " who has given you my number " don't call me again and I will not do any thing regarding this as i am dealing in only windows ac.


Nobody is taking any responsibility for the same and the problem still exist.


Thanks,

Hotel Mittaso

AC not providing the chillness
I have purchase above mentioned AC on 29.04.07 and delivered on the same date. we bought AC from the above mentioned address AIRTECH SYSTEMS
new no:14, old no:23, pandaram street
pursawalkam
chennai-600 007
and the dealers has not provides us enough service for one year.they used to come only when we ring up and call them and for above two months AC is not working in proper condition(not poviding chillness) so we call them, even they came and told us it is due to improper current, but the fault is not due to current but it is due to AC's improper condition. we came to found this above so we call the dealers to above address and spoke the above ie; the fault is only on AC even the electrician one who came also told us it is not an fault due to current but it is due to AC but these dealers are not accepting that instead arguing with the same reason that fault is on current. yet it's not so
and we call them many times but no response in them .so please
understand the customers situation and provide us the good solution as soon as possible.