Voltas Complaints & Reviews

My name is Dr Sathiaseelan Sundaralingam living in Sector 50, Gurgaon 122018, Haryana. I live in a rental accommodation since May 2009. My house has 3 bedrooms and one living room. The house is fitted with 6 Voltas A/C units (2x 2tons and 4x 1.5 tons) which have been bought my landlord during May 2009. All units are brand new which have been purcahsed and installed by authorised Voltas delaers and service engineers respectively.
...

Very bad and wrost service


In our showroom 3 AC (2 ton split AC) installed in march 2009 since then we are facing problems regularly,
we complained several times in customer care, service managers, but there is no one who can help us.

customer care officer and others guid us to contact Mr. ANIL KUMAR SHARMA, North regional manager
Then he suggest to contact MR. SANJEEV AGGARWAL GAZIABAD...

Dear Sir,

I had made a complaint to your call centre on 28th June 2009(No. 09JU280072) non funtioning of window A/C and the comlaint was attended on 30th June 2009(i.e delay of two days). The engineer of your authorised service centre M/s Timex told that motor is faulty to be repaired/replaced. I asked him to replaced the motor that day and paid advance Rs.500/- for this. The concern man of your authorised service centre Sri...

I purchased a voltas water dispenser from naveen electronics, model town on 20th June 2008. They provide me a warranty of one year from voltas on this product. On 27 April 2009, I Call voltas customer service helpline and lodge a service complaint with complaint number (09AP271242), they said in next two days my problem will be solved from that day onwards, I registered three more complaints 09MY061407 6 May, 09JU081682 08 June, 09JU241590...

Comracer of A.C. is Not starting...

TO WHOM SOEVER IT MAY CONCERN

Dear Sir /Madam,

I Natasha Sagar had launched a complaint with Voltas Cust. Care on 27/06/09 Reference No.09JU272248, which was promised to be attended within 48 hours, but contrarily of my repeated reminders no person has even attempted to visit my premises even to check the fault within my AC.

As it is a hot summer & no air conditioning adds to ones miseries,...

Dear Sir,
I bought One Voltas Split AC of 2 Tons Vertis Model on 26th August 07 from Ashoka Sales Agency Faridabad. It worked for 2-3 days in that season and then summers were over and it was not required. Since this AC is installed in our drawing room we use it very rarely i.e for not more than 12-15 times for 3-4 hours during whole season.
We were promised two free services of the AC. But we did not get any free service at...

To Voltas
i am Gunpreet Singh having Voltas Ac 1.5 split V. Gold

on 21nd of June i was facing a problem with my AC remote, so i register a complaint at [protected]

with the complaint no 09JU221460 on 22nd June and receive message that the complaint will be solved in 48hrs..

Till today 27th june, no one has visited at my home for my complaint
i have complained at[protected] and...

I purchased a 1.5Ton Window AC from Voltas on 22nd May'09. On 29th May'09 the fan motor stopped working. Voltas sent its engineer to replace the motor dispite my repeated request to replace the entire unit as it was defected since no Airconditioner stops working within a week's purchase. One the motor was replaced the exact setting of the motor could not be done by Voltas. The engineer visited 4 times to reduce the noise. Before...

I have bought a Voltas vertis plus 1.5 ton window AC from SK enterprises, Patna, Bihar on 21 Jun 09. the package was delivered by the dealer at home. when opened it was found that the AC has no company logo or name of Voltas written at the rear side of AC on a metallic sheet which used to be the trade mark of the TATA product. There was no user manual in side and the remote also was not having any company logo of the voltas company no name...

Hello, .

As per above subject we have installed 01 Tonn AC in July 2007.Now AC is Tripping on F6 fault code.
but details of error are not mentioned in operation manual so you are requested to tell me the exact fault of AC.so that we can inform it to nearest AC dealer & can get service immediately....

Sine the day I have bought this machine 4 months back(feb 2009) I havent used it only for 20 days, after one months there is no cooling water dripping, till todate (june 2009) machine is not working properly.

I have complined to all the the mangers, area mangers but no action concrete action till to date.

I appeal to government that Voltas AC should be band in INDIA beacuse of its POOR coustmer Service, and unproffesional...

purchased Voltas 1.5 ton window AC on June 14th, 08
Last year it worked fine. However since teh beginning of the season it is not cooling continuously. I called the technicians several times but they come, spend some time and go and the problem is persistant. This is the most inefficient technical support I have ever experienced. the technicians don't know either their job or they are deliberately not doing it well. In the process...

Dear Sir,
Even on repeated calls to your customer care representatives, the complaint for
my water dispenser 09JU201404 has still not been attended to.it was on Friday, the 19 June that the complaint was first registered and today I urgently need someone to please rectify it as soon as possible as this is going to be the worse experience I can ever have with any of the home appliances I have at home.

I hope...

I have bought Voltas AC on 1st February 2009 i.e its only 4 months o[censored]sage and I am getting lots of problem with this AC. First of all the cooling is very less or I can say its now not even work as a fan.
I am really fed of this AC because of this. Moreover the consumption of electricity is much more compared to the initial usage. This AC shows temperature of 33-34 degree most of the time.

Second the Noise it makes...

Sir I purchased voltas water dispenser one and half year back from central market Lajpat Nagar. one week back it stopped cooling water. We lodged a complaint at Customer care. When technician came he told us that the compressure is burnt. He told us to buy new compressure for Rs 4000/ approx. We also lost our bill. Tell us the remedy. A company like voltas is supposed to replace the burnt compressure at this early stage. Waiting 4 positive...

Dear readers, i purchased, a super mini, water dispenser, a product of voltas in july last year. since june 2nd the cooler part is not working, their technicians have come and decided to re gas the compressor unit, after finding leakages, after 16 days they took it to their workshop and repaired it. when i recd back the unit, their technician told me to fill the water into it. as i filled water it drianed out . now the dispenser had a water...

I have 2 one ton split Acs, and have an AMC with voltas for which i have paid Rs 7000.My authorised service centre is Silica Cooling and Bhushan Electronics...both of which have offered me horrible service...15 days and my complaint is still open ...and voltas doesnt care...why are they charging the customer so much for an annual maintenance contract if they cant give good service.I spoke t the Manager Mr Rajesh ...he made the owner of Silica...

This referes to my earlier complaint on the subject mentioned above. The 1 Ton Voltas window AC, Model-Vertis plus was purchased on 31/7/2008 from M/s Kumra Engg. & Elect. Works, Dwarka vide Bill No.388, Book No. 008. I have to make Six complaints since its purchase. On 5/5/2009 Mr. Ramjanam, the Voltas technician checked the AC and found the PCB ( not MCB as mentioned my earlier complaint) defecti ve and taken by him to workshop. Since...

Sir,
I am been using voltas air conditioners since 2004 and am very satisfied with the product. The product has outstanding quality and reliability. I have been referring voltas a.c to my friends and relatives since then.
Last year also I bought a 2 ton window a.c, serial no.[protected], from Baidyanath Electric Stores, Shyam Ganj Road, Deoghar[protected], [protected]) on 20/06/2008.
The a.c was working fine...