Voltas Complaints & Reviews

Pl tel us exact power consumption of window AC.

even i have purchased voltas window ac 1.5 tonn 3 star ...consuming around 3 unit per hour ..i think we have to drop the idea to advertise voltas now ...fooling us like anything...

dear sir, madam:
i brought my voltas ac befor 8 months now my ac perfomance is less my room is not cool plse take my comp[laint and take action plse

I agree. Voltas service is usless. Never buy a VOLTAS AC. I lost my money. The AC didn't even work for 1 month and now the after sales service is not even responding.

NEVER BUY A VOLTAS AC.

I had purchased Voltas AC with after sale support service. However I am not getting any response from the company after repeated call at[protected], [protected] and SMS 'AC'on 53636. While company is advertising that customer can call at any time in 24 hour and 7 days. After calling at this number customer kept on hold for indefinite time and no body responds the call. I am suffering a lot since last 15 days and looses substential amount in doing call and holding for long time with a hope that some body will attend the call. I do'nt know why such a reputed company sells its products with falls commitment. Please look into the matter by providing safeguard to customers in large.

with regards,

R.K. Agrawal
[protected]

Dear Sir/M'am,

My Complain against the Mohyal Air-Conditioning & Co., Safdurjung Enclave, New Delhi -110029.

I had purchased AC Voltas 1.5 Ton Vertis premium on 11th June, 2008. Still within Gaurantee period.

Last week, i called to the above mentioned Authorised Service Centre, person name is Mr. Gautam. He didn't come even after promising me. Always try to escape from attending my call and at last switched off. After that, i contacted to Mr. Sandeep - "He advised me since my gaurantee period is near about to expire, so don't try now for service". He asked me why didn't i do it earlier in Mar or Feb. They are busy now and not able to attend my request. They would TRY later on.

It is the MORAL DUTY of the VOLTAS CO. and is bound to compel them for AC service.

I HOPE you will consider my matter at the earliest.

Thanking you

Your faithfully
SHARMISTHA RAY
email: [protected]@gmail.com
Ph: 91-[protected]/[protected]

THIS IS REALLY SHOCKING THAT A COMPANY LIKE YOURS HAVE SUCH A POOR SERVICE AND CUSTOMER CARE

I AS A DIRECTOR OF MODI TILES AND SANITARY HOUSE PVT LTD, ORDERED SEVEN SLIT AIR CONDITIONERS OF VOLTAS VIRTIS IN THE YEAR 2006, OUR SHOWROOM WAS BEEN VISITED BY MR SAHOO OF YOUR COMPANY AND PLASED THE REQUIREMENT OF SEVEN AIR CONDITIONERS AS PER THE AREA OF THE SHOWROOM, THE DELIVERY WAS MADE ON 18/10/2006 AND SO WAS THE INSTALATION AT MY SHOWROOM AND SINCE I HAD PROBLEM WITH THE MACHINES.

SEVERAL COMPALINS WERE MADE TO THE DEALER M/S NATIONAL ELECTRONICS BUT THE PROBLEM WAS NOT BEEN SORTED OUT BUT INSTEAD THE SWING BLADES WERE BROKEN, THE SWING MORTORS WERE BEEN EXTRACTED AND STILL THE MACHINES LAY WITHOUT IT

SEVERAL COMPLAINS TO YOUR SERVICE STATIONS AND TO THE TOLL FREE NUMBER [protected] WENT UNATTENDED

SINCE LAST TWO YEARS I HAVE SUFFERED A LOT WITH YOUR MACHINES AND NOW IT’S HIGH TIME IF THIS MATTER DO NOT GET ANY RESPONSE WITHIN A FORTNIGHT I WILL HAVE TO KNOCK THE DOORS OF THE CUSTOMER FORUM.
HOPING FOR A POSITIVE EFFORT



FOR
MODI TILES & SANITARY HOUSE PVT LTD

i am voltas ac user and my ac is not working from several days.i have allready file a complain regarding the problem several times in voltas office but i think they are very much careless regarding the customer complain. this will loose the loyalty of the customer towards the company.So please pay attention on the complain...

VOLTAS — DEFECTIVE AC SET, NOT REPAIRED DURING GUARANTEE PERIOD AND NOT REPLACED

Dear sir,

We have purchased an voltas AC on 09/08/08, from M/S Electro Cooling appliances, Guwahati, 1.5 ton, vertis plus Window AC, srno.037282.After purchase, it was not working, the dealer informed that it was a defective set.After 3 months with service centre, it was reinstalled at our residence.

In April, 09, when we needed AC on arrival of summer season, there was a problem that the compressor was always swithched -on even after the AC was switched -off.We have been complaining for the same to M/S Electro Cooling Appliances since April, 09.

But when it was not repaired, on 17/05/09, we e-mailed to company as a last option. On 19/05/2009, one tech.of company`s authorised service centre has taken the circuit and subsequently complete set from our residence, the repair of the same was delayed and the same was reinstalled on 06/06/09.

But still the same problem persists-compressor is always swithched on even if temprature reaches below the set temprature, even if AC is switched off and even in FAN mode.

I do not want to give the AC for further repair as your serivice centre normally takes few months in repair and I do not want to spoil my summer after bearing the cost of AC 10 months earlier. I claim of replacement of defective set with new AC as per the terms of guarantee. Being a large corporate, the company should adhere to the terms of guarantee .

Being harrassed by the poor service, poor quality of AC and not adherence to the guarantee for purchase, I will not have any other option but to take a legal help in the matter. But I request the company to provide the good service in north east also as we are paying much more than what paid by the customer in other parts of India.


Shelly

We have purchased water dispenser on 09/2008, from Sri comfort solutions, Vijayawada. Water dispenser is not working properly.We complaint many times, no response. we are very unhappy for your service.

I had purchased Voltas split AC 2 ton from Pal and Company Rohtak haryana. However I am not getting any response from the company after repeated call at [protected], [protected] . AC is not working properly.I complaints 4 or 5 times .From one month i am complaining but no response from the dealer or Customer care i am getting. I do'nt know why such a reputed company sells its products with falls commitment. Please look into the matter by providing safeguard to customers in large.

with regards,

Amit bansal
Mno: [protected]

Voltas AC — Non attendance of complaint

We purchased a 2 ton Vertis Plus Air conditioner on May 8, 2009 from Hindustan Refridgeration Stores, 2, 4, 5, Netaji Subhash marg, Darya Ganj, new Delhi - 110002, Bill No. 22803. The same stopped working on . June 06, 2009 A Complaint was lodged for the same on June 6 2009, on telephone[protected] Complaint No.09JU063289. which has not been attended till today. Everytime we call them up, we are told that the same would be attended today before the day end, but that's never to come. Ours is a place of Public interest and the non attendance of the complaint causing us a lot of discomfort, harassment as well as loss of revenue. Please let us know what measures could be taken for the same and is there anyway that we can return the air conditioner and claim the damages from the Company (Voltas)?
Any help is highly solicited.

Thanks

Prashant

I am facing same problem. Customer service is totally useless. They always promise to attend the complaint same day, but no technician has ever visited till now. My complaint no. is 09MY123849, and I hope Voltas authorities are listening.

voltas vertis plus 1-5t a.c — voltas authorised dealer tiruchy not attending complaint.

The voltas vertis plus model AC was bought from m/s sophy's syndicate, Tiruchirappalli on[protected].The serial no/ oe AC :4551036co8d18262.now the AC is not working properly and foul smell is coming when it is switch on.A complaint was lodged one month back to m/s sophys syndicate Tiruchirapalli with remainder almost daily over phone.The above company is not at all taking any response to attend the repair.It is requested your goodself to make necessary arranngements to attend the repairs at the earliest please.

Dear sir/Madam,

We, are the Authorised dealer, of Durian Brand Furniture.Sir, we had Purchased 3 split AC and 3 Window AC.of two ton for our showroom and one window AC 1.5 Ton for oue house, from your authorised dealer at Agra namely Unique Refrigeration 6, uday bhawan near atamaram sons, bhagawan talkies crossing agra-282005, dated 4.08.07. I had made 10 to 15 phone calls to your dealer for servicing our AC bt, did not get any positive response. Now the current position is that voltas ac which installed in our showroom did not cooling our showrrom. And at this position our customers are facing a lot of hot and said which ac you have installed in your showroom, and now we also feeling that we are cheated by such a renound TATA company.And now i never suggest anyone to purchase TATA Voltas AC, coz. there service is too much poor.Now i think you understand my problem and solve this as soon as possible. I had purchased AC from TATA company only and only for her name and brand, sir, i request you please take a strong and tough action against your dealer other wise, you better understand how much value of TATA GROUP in market. so please do the needful.without satisfied the client no brand can survive long lasting.

Regards

Jayesh tripathi

you may call them at [protected].
They generally hear you on this number and even send a technician. However it is a different story that the technicians have no knowledge of their job.
Regards
Rohini

I purchased voltas split a/c 1.5 ton on 12.06.2009 from VIVEKS LTD tambaram chennai and within a week of installation the machine faulted we called the voltas service center but there was no response for our call.We are very unhappy with the poor customer service.plz take action against tis sir.We thought that tata ac was the best but they failed to fulfill our expectations.If the a/c does not work even for a week then what is the use of buying a tata product which is known world wide.Here after we will not suggest anybody to buy a product from tata.plz look into the matter and take necessary action against our complaint

A.C was not cooling, Complaint filed on 25 june 2009, complaint no 09JU250270, inspite of frequent reminders no hearing till date, repending about decesion of buying a voltas product, stop saying "INDIA KA A.C." mere desh ka naam kharab hota hai...!!!

WINDOW A/C. — NO RESPONSE OF YOUR AGRA SERVICE CENTRE

DEAR SIR,


WE HAVE GIVEN OUR WINDOW A/C TO YOUR AGRA SERVICE CENTRE VIDE WORK ORDER NO.R16060507 DTD.16.06.09 UNDER ESMS CLAIM NO.[protected] DTD BUT TILL DATE WE HAVE NOT RECD OUR A/C NOR ANY SATISFACTORY REPLY FROM YOUR SERVICE CENTRE YOUR OFFICE SERVICE IS VERY VERY POOR. PLS CHECK WITH YOUR AGRA OFFICE AND ARRANGE TO DELIVER OF A/C ON WORKING CONDITION IMMEDIATELY.

VOLTAS 2TON AC — NON DELIVERY OF AC

THE INDIAN INSTITUTE OF INTEGRATIVE MEDICINE, JAMMU ( INDIA ) PLACED ORDER FOR 2TON AC SINCE MORE THAN ONE MONTH BUT TILL DATE THE SAME HAS NOT BEEN RECEIVED YET BEING TOO HOT SUMMER WE ARE FACINF THE PROBLEM. IT SHOWS THE COMPANY IS NOT GOOD IN DEALING WITH CUSTOMERS

Dear Sir

I have purchased one Voltas (Vertis Plus 1.5 ton) Split AC from M/S Shah jee Electronics on 24.06.2009 vide their bill no 13775 for Rs 25000/- It was working properly till 15.07.2009 from 16 July onward it is not working properly after every fifteen minute its fan motor getting stopped its giving the hot air instead of cooling the room.

On 19 July 2009 I lodge a complaint through customer care cell and they have given me the complaint no 09JL190064. An engineer from Voltas came for repairing the machine on same day 19.07.2009 from the service center of Voltas and he has taken out the fan motor from the outdoor unit for replacement and he has assured us that it will be replace with in 24 hours and Ac will work properly. It is almost four day over nothing has happend in this regard when ever we talk to service center people they reply the voltas company is not able to provide us the fan motor and it will take another 3-4 days to replace the motor. As you know the weather of Delhi it is very difficult to leave without the AC now a days.

Therefore my request is please take the necessary action to repaired the AC as quickly as possible. As voltas is big company I can't be live that you are not able to provide the parts to service engineer if it is so I think you should give the standby to the customer. I am giving below the details of service center from the engineer came and who is saying company is not providing the parts to us.

Name of Service center of Voltas.

Raj Air Conditioning company
S-25 Shop No 1 Shalimar Gargden Extension
Ghaziabad UP

Owner name of the service Center :- Mr Rajbir

You are requested to please look into the metter and get the AC repaired at the earliest.

Thanking You


Honey Kumar Guglani
Finance Manager R K SWAMY BBDO PRIVATE LTD
R/o D-380 B, Lajpat Nagar
Sahibabad Distt. Ghaziabad UP

Mobile [protected] and [protected]
Resi[protected],

i purchase last year one split ac but its nt working properly i complaint many times but no response from ur custumer care or dealer my complaint no is 09jl 181818 pls attend my complaint quickly n solve it thnks u very much

Dear sir,
We are using voltas " vertis" (2 ton) AC for our LAB . We purchased it from voltas on 2007. Now our AC outdoor fan motor not working properly. We approached your authorised service center at cochin on[protected]. But we got very poor response from them.Every time when we call them, they says spare motor is not available from voltas . Till date AC is not serviced yet.Today we contact Mr Geroge Kutty (Area manager of Voltas at cochin )( his mob nos is [protected] )we get a very bad response from him .He says he has no responsibility at all in this case.We are using 3 other Voltas AC in our firm .For your poor service in this case, for our future purchase we will compelled to avoid the name VOLTAS FROM OUR LIST.Consider this as a genuine one and take immediate action in this regard.

for

JOJO ANTONY( QA INCHARGE)
INDOGERMAN CARBONS LTD EDAYAR
BINANIPURAM PO
PIN 683502
PH:[protected], 2558106

now ac to 53636 gives this account has been temporarily de-activated!

dear sir i purchased two voltas vertis elite split ac's(1&1.5 ton) on sep 2009.the company provided one year warranty to me.during this period two free services has to be done.but still now there was no response from dealer.i called several time.so please take necessary step for me.
dealer name:
senbagam airconditioner
b-35, 2nd cross east, thillai nagar, trichy-18.
ph:[protected]
my mobile no:[protected]

I purchased voltas split a/c 1 ton from VIVEKS LTD tambaram chennai and within a week after service the machine faulted, people from VIVEKS came for service and said us that the machine has to taken to wrokshop for repair, people from voltas workshop will come for that. But nobody returned back on this issue. Three weeks gone during the hot summer. Still issue issue has been addressed. We are very unhappy with the poor customer service. Due to the poor response, we decided to not to buy any voltas product in coming days. So please do the needful.without satisfying the customer no brand can survive long lasting.

voltas /voltas AC — Non attendance of Service call

I had purchased Voltas AC and i registerd the complain for sevicing 22 june 2010 my complain no. is 10ju2201238,after sale support service. However I am not getting any response from the company after repeated call at [protected] . While company is advertising that customer can call at any time in 24 hour and 7 days. After calling at this number customer kept on hold for indefinite time and no body responds the call. I am suffering a lot since last 09 days and holding for long time with a hope that some body will attend the call. I do'nt know why such a reputed company sells its products with falls commitment. Please look into the matter by providing safeguard to customers in large.

with regards,

Nasruddin Ahemad
[protected]

I had purchased one voltas 1.5 ton Ac Split (vertis classic) from Great Eastern Appliances Pvt Ltd., Kolkta on 27.11.2010 which was installed during end of December 2010. Due to faulty installation as soon as the AC is started, after 10 minutes only water is coming out of the Ac from the split portion in the room itself. As a result I am not able to use this AC. despite of my repeated call to Mr. Dabur Ali, who has installed the Ac in my house at BL-11, Sector-II, Salt Lake Kolkata-91, on his mobile no: [protected] but he is not entertaining the call causing deep concern.You would appreciate that due to the faulty installation by your authorized representative I am not able to use the AC in this summer. So the purpose of purchase of Voltas Ac is defeated. Due to non-response of your authorised representative, we and our group of companies for which I am Vice President has decided not to buy any Voltas Porducts in future. And this signal will be passed on to all our known companies, friends and relatives.

If no response is received within 7 days, I will have no option but to move to Consumer court to settle the issue and get the compensation from Voltas.

J K SInha
Vice President
Saumya Group of Companies.
BL-11, Sector-II, Saltlake, Kolkata-91
Mobile No: [protected]

Voltas AC — Non attendance for Installation of AC

I asked for installation of Voltas AC on Fri, 27 May 11. I was assured that I would be attended to in 24 working hours. Saturday, Monday, Tuesday, Wednesday and Thursday have passed. I have repeatedly called the helpline and they have assured me of fast tracking the request, however, no action till date. My consumer No is C1410716 while everytime I call, they give me a new complaint No, the last one being 11MY3106484
Their service is terrible

Complaint for installation of Split A.C. 11JU2602860
Dear /Sir

I am Dr. Amit Kumar from Delhi regarding this I will purchase your wind AC from one of the Delar KALPANA DIGITAL Laxmi Nagar Delhi on dated 26th June 2011. I have already pay the installation charges on delar I call to Customer Care they says that the technician attain compliant on tomorrow, But tomorrow never came. Who is responsible for that. Please resolve the Issue.

I purchased a Votas Split AC from Fridge House, Ernakulam, Cochin on 6th. Sept. 2008. It gave fairly good service except for water dripping from the room unit.

On 12.12.201 it failed and I tried to contact your Cochin Office and from all the telephone nos. I got the reply that nos. doesn't exists. Fainally I got the nos. from Fridge House.and contacted one of your franchisee, Hi Tech Refrigeration, Aluva (very close to my house). One technician came and replaced the capacitor. It was working for few hours and failed to work. They send another technician on 21.12.2011. He replaced a relay and later removed it saying that the new relay was defective.

My AC is out order for the past two weeks and I am not getting proper service from Voltas. I request you to immediately send proper technicians with necessary spares and see that my AC is put in working order.

Jacob George, Tel.[protected] Mob.[protected]
George Villa, Sankaramangalam,
SARA - 105, Parur Road, UCC P.O.,
ALUVA, - 683 102, Kerala.

I have purchased the AC (VA 1.5 Ton Silver 3* Split Voltas AC) from Bajaj Super Electricals, Ghazipur on 29th May' 12. From the date of purchase till now, it has been repaired for 4-5 times and if anyone calculates, it has worked only for 1-2 months and rest of the time (4-5 months) it's parts were being repaired from the technician and AC was not working throughout the summer.

For this issue, I raised one complaint # 12SP0502740 with the Voltas Customer Care 3 months ago (approx) and followed up multiple times to get the resolution. But every time when it was repaired, at that moment itself its PCB, either compressor or other parts were damaged in front of technician. Every time technician use to take down the part to repair and leaving the AC unused and useless.

Till today, it has been repaired for 5-6 times. Just imagine how frustrating it will be for Customer that AC did not functioned properly throughout the summer.



Regards,
Abhishek
Cell # [protected]

Now at this point of time I am not in the favor of getting the parts of the AC repaired. I want my money back

I lodged a complaint that New split AC has no cooling on 11.05.2013. Even after 18 days, the problem has not rectified. I worried why such a bad responding by Voltas. Customer care also worst response. Service men switch off and not picking the phone. I didn't expect this from Voltas.

Customer Service of Voltas is pathetic and is so irritating.
i have lodged a complain of non-cooling more than a month back and it is still unattended and nobody bothers even to attend call except their repeated sorry jargons.
It seems Voltas Ac services are dead now...

Amir, Panchkula, MDC

Dear Sir / Madam,

This is to note that I have purchased my Voltas Vertis (Split AC with 1.5 T Capacity) on May’2011 from Sambalpur, Orissa. After that I have relocated to first Gujarat & then currently at Delhi. I have started living in Delhi from Feb’2013.

I am very disappointed & frustrated with the service rendered by Voltas here in Delhi. My AC was installed in the month of Mar’2013 & till date it has been a nightmare for me.

Since Mar’2013 to till date my AC has been attended / repaired 7-8 times by Voltas’s various service agencies namely M/s Suri Aircon & M/s Hi Cool Refrigeration & I have paid close to Rs.14000/- as maintenance fee. (Where as my cost price is Rs.27000/-).

Now recently Voltas Service Station is asking me to pay a charge of Rs.4500/- again for change of new Condenser but to inform you that I have changed my Condenser only in the last year (Apr’2013).

My question is due to inefficient maintenance team deputed by Voltas why a customer like me will suffer every time & spent money like anything.

In view of above I would request you to pls help me in this regard.

Regards/Subhasis
Ph-[protected]

Dear Subhasis

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@gmail.com.
Have a nice day.

Regards,
Online Team
Voltas

I too in need of remote control for my Split Voltas Ac Model no.ECSG018KXX1VH (1.5T HC HIWALL)...Can anyone have any idea...As most universal remote are available bt i never saw any which supports voltas company.

I totally agree with above feedback.Even i bought A.C from Deekay electronics ludhiana and paid them all the charges for fitting and they ensured the company serviceman would install the system but later on it wasn't performing well.They didn't send the company serviceman but hired other company to install inspite we paid charges as per voltas.Now i called them more then 10 times but my problem isn't solved till date.Now i am going to consumer court to sue them.

Regards
Amrit

voltas 1.5 ton ac — very bad service

i have purchased voltas 1.5 ton window ac last year. when i start the ac, compressor works for 2 minutes and then stops. first time i registered my complaint on voltas call centre on 8th may 2011 and today is 15 may 2011 and till now i have called them around 9 times and evey time they promise that service boy come to you with in one day and till now no one has come for service. in this way they provide worst or we can say they provide no service. so do not purchase voltas ac. my complaint no is 11my0800237 and customer id is c1396513.

Voltas window 1.5ton Ac — Very-Very Poor Service

I am the user of your product .I has complaint no. 11MY1105429AND 2ND C.NO IS-11MY040032. I purchase a ac andIe face cooling problem in it. I Also submit complaint on 4-5-2011,and[protected].and both time no visit of engeneer is done at my home. so Please notice that if my ac problem is not closed by ur engeneer as soon as possible then i gone to consumer forum .so please solve my prblem my name is Sandeep Goyal My. Contact no is.[protected] and[protected].

Yes, I am fully agreed with this statement.

Hi this is Vijay Pratap Singh.
I have gone through your comment but only problem is that i don't know who are you. if you are Soni's cousin then i will literally make sure that I will make lfe hell for you.

I am out of the country now but, but after coming back I want to take this matter legally.
I knwo who are you & also know why you are writing here.

Regards
VPS

MY COMPLAINTS NUMBER ARE

12MR1302313, 12MR1302262
I purchases two chest fridge from jaipur distributor M/s Trade and wings on 6 Mar 2012.

On reaching the products on 12 march I found that the locks of both the products were defective. I lodge the complaints as above on their toll free numbers.

After many reminders to different persons on different mobiles and assurance from all, at last one service person came from Ajmer.

The service person inform me before coming that they have no locks in inventory and coming just for to attend and find out the things.

He repaired one lock but when he trying to repair the second one the lock has damaged . He said that he will come within 2 days with a new lock and change it.

When 4 days left I again call to the person then he answered very strange things that you had broken the lock and it has to be changed the entire door on PAYMENT.

As the new pieces are defective and the breakage was due to their own engineers how they demand the payment.

He even not take my sign on the report

Is this type of LOOT by TATA group?

Dear sir,
I have purchase VOLTAS A.C from Lucknow
but till i have not got the service of the same
Sales order no:425745 dt 25.06.2008
BIll No/ challan NO::[protected]
Bill Date:25.06.2008

Dealer Name: Himanshu Trading corp
Cont No:[protected]


Kindly do the needful at your end.
Waiting for your reply Pl...
Regards,


G.S.RANA
Officer - Materials
Materials Department
Tata Chemicals Limited
Babrala - 242021
Uttar Pradesh
Mobile No: [protected]
Phone (O[protected]Direct)
Fax (O[protected]
Email : [protected]@tatachemicals.com

MOBILE NO-[protected]

since installation was not done by our authorised dealear-MS.SAUGAAT, rai market, ambala cantt, saugaat enterprises is not responsible for attending the complaint...but still the complaint was entertained.IT IS FOR THE ATTENTION OF THE PUBLIC THAT MR.VARUN SHARMA, THE COMPLAINANT INSTALLED A.C. ON HIS ON FROM SOME UNTRAINED MECHANIC AND AC WAS NOT ALIGNED PROPERLY, SO IT DID NOT WORK...But now the a.c has been re[paired by saugaat enterprises even though they were not responsible for it..GUARANTEE CONDITION NO 7.8 CLEARLY SAYS THAT A.C. SHOULD BE INSTALLED ONLY BY SAUGAAT ENTERPRISES..

VOLTAS AC 2 TON — AC NOT COOLING

DEAR SIR,

I HAD PERCHAGED AC 18.10.2008. BUT AC IS NOT COOLING NOW. I HAVE ALLREADY COMPLAINED 2 TIMES.BUT THERE IS NO RESPONSE. MY 1ST COMPLAIN NO-09AP062418 &2ND IS 09AP141433.SO KINDLY I REQUEST YOU PLESE SOLVE MY PROBLEM ARGENTLY.I HAVE ALLREADY ATTACHED PERCHAGE PROOF& AC SNAP ALSO .
THANKING YOU.

voltas ac 2 ton — ac not cooling

DEAR SIR,

I HAD PERCHAGED AC 18.10.2008. BUT AC IS NOT COOLING NOW. I HAVE ALLREADY COMPLAINED 2 TIMES.BUT THERE IS NO RESPONSE. MY 1ST COMPLAIN NO-09AP062418 &2ND IS 09AP141433.SO KINDLY I REQUEST YOU PLESE SOLVE MY PROBLEM ARGENTLY.I HAVE ALLREADY ATTACHED PERCHAGE PROOF& AC SNAP ALSO .
THANKING YOU.

Dear sir
To i have a problem in my air conditional that no give proper cooling in my room it is of 2 ton with 2 star rating which purchased from chhatarpur authorized service centre but they are not giving the proper service they do not correct the problem in the A.c.
so please tell them to correct the A.c.



your faithful
Nitin Agrawal

we have purchased a/c in last aug 09 from dealer located in santacruz vakola till that time thr is some problem in compressor we have placed 25/30 complts regarding this but nobody turned up one fine day one exe came & done something & then for 15 days it was woking fine but again we are facing the same problem as your cust care is very poor & irresponsible they even dont know how to talk . this is to tell you that we are forced to go in consumer court as we are not getting any reply from your side

this is a request to all not to buy any voltas product

voltas ac vertis 2 ton — ac not cooling working

Sir
I have purchased a 2 ton voltas vertis plus ac from Electro plaza G 8-9 city plaza bani park jaipur vide invoice no 1820 date 23-2-09.
From the begning my ac is not cooling working properly & I made complaints time to time to the dealer as well as company vide complaint No 9my153443 date 15-5-09 &
09my223194 dated 22-5-09. On my above complaints company person came to my office
But they said that even the ac not making enough cooling & the company Engineer will
Take decision for replacement of my ac which is in gurentee period.
Sir me & my family facing difficulties in the peak hot days, please help me.
Manju Singh
C-218 Tara Nagar, Jhotwara
Jaipur, Rajasthan.
Pincode:-302012
Mob. No:-[protected]

my voltas ac not cooling complain is 3 times but any not response

plz service ac in bar room high court complex of j&k

Hi,
bought a Voltas A.C 1 Tons from Unique Refrigeration 6 Uday Bhawan Bhagwan talkies agra vide bill Bill No 032 book n0 06 dated 17.7.2008 my A.C is not working so I visit above showram about 30 time from 15.06.2009 my complaind noted only no problems solution kindly action early.
Thanking you

from
Amar Singh Rajput
4 Uday Bhawan Agra
[protected], [protected]

I'm working in S.M.C Global Pvt Ltd. Last year we have buy around 6 Voltas Vertis A.C. & three of them are not working properly. As cooling is not in a proper manner. Just send some engineer to solve the problem asap.
I'm giving my address below
SMC GLOBAL PVT. LTD.
1st FLOOR SARDAR PATEL MARG CIVIL LINES
ALLAHABAD

No AC Colling effect from the day it is-installed.Last time it was promissed by concern person to come and I will personlly attend but no acction till today.Please inform me on line([protected]) and by e-mail soon.

Voltas AC — AC is not working Properly

I have purchased 2 AC on 27th March 2010 from Croma Retail House. One AC is perfectly working but from 1st day my second one has some problem. I have raised Compaint no. (10MY0600131) dated 06-May-2010 but till time no body has called me to resolve the problem. I request you to please resolve the issue as early as possible.....

Regards

Chandresh.R
[protected]

80 TR AC PLANT NOT PROPERLY WORKING AT SURAT


At present following pending work still unsolved. Pl. complete the work immediately.


1. Change of the oil seal (Gasket) for both old compressors & also for new Chiller plant compressor.Oil leakage still continue from compressors.

2. Repairing/replacing the components of the equipments which is not properly working since 6 (Six) months. Pump valve is not properly working.So service it, as earlier you servicing the other pump on 30th March 2010.


3. Dis cleaning the condensers with standard specification.

4. Lubricating the bearings of motors. pumps and fans.

5. Inspection of belts, including adjusting the tension and replacing the worn out belts.

6. Replenishing the refrigerantas a result of a leak from the system arising out of standard wear and tear.

7. Waterline Valve of Cooling Tower & Water pump is not working, so replace or repair it immediately.

I am sending herewith photograph of oil leakage & defective Valve of coiling tower water pump photograph.


Kindly take personnel intrest to solved the all above problems, other wise we have compelled to approach your senior executive.

Thanking you for anticipation,




--
S.R.KHAN
MANAGER
GANDHI SMRUTIBHAVAN
SURAT MUNICIPAL CORPORATION

Dear Sir

We are given complaint to your dealer who we bye the AC at sitarganj ( uttarkand) in last week, but there is no service engr. or any representative visit at our factory, adds as below

m/s.Golden cruiser private limited
D53 & 54, ELDECO SIDCUL INDUSTRIAL PARK
PHASE-II, SITARGANJ
UDHAM SINGH NAGAR -DISTT
UTTARAKHAND

Voltas AC — ac not working properly

my ac is not working properly....i have complaint on 12/3/2011 but no response i have got
complaint number is 11MR1201723

I have purchased a voltas split AC 1.5 ton throuh jainson agency karur about 3 years back, NOw it is not running from night 11.30 hrs to morning 6.30 hrs, About 6 mths back one representative came and changed the capacitor.bur the same problem continued, I have also informed the same centre and also complaint to the local authorised service centre, and the seller, bur they have not taken any steps, therefor I am kindly requesting to take necessary steps to rectify the same and save like me a small consumer,

thanking you
T mani, karur, [protected].

Dear Sir/Mam,
I have purchased Voltas vertis Star Rated AC on 19/05/08 from Durga Air

Conditioner Center Aligarh worth Rs.16800. Book No.02 S.no.60. at the

time of purchasing the shopkeeper assured about the best service and said

about two free services and five year on site warranty . But after few

months in the end of season when we asked about for the free service he

said that he can gave service when the next season starts and there is no

need for the service in this season. So in next year in march 09 we call

him several times then he send the electrician for service. in the end of

season when we asked for the second free service then he told us that the

time period of warranty has expired and he was unable to gave us the free

service. now again the new season of 2010 starts and when we starts our

AC in March 2010 after few days it got crashed and stops taking load of

compressor. again we call to the dealer he told us to deposited Rs.250/

as visiting charge to attend the complaint and we do the same and after

two days he came and checked the AC and told me that the compressor is

gone and it has to be changed and gave the customer care no.[protected].

I have called at customer care and register the complaint and they people

gave us the complaint no. which is 10u1401942 and assured us that in the

next 3 days their electrician attend the complaint but a week passes and

no one comes. we again call the no. and told about the problem and again

they gave 3 days time in this way three months passes and no one comes

to attend the complaint it was the month of hot june some one told us

the address of the customer center at aligarh at medical road. we reached

there and told them the problem and gave them the complaint number they

recognized the number and send the electrician and after two days and

after checking the electrician found the same problem of compressor and

told us that if you have to sort out the problem then you have to deposit

a sum of amount Rs.2000 as repairing charge. but we told him that it is

in a warranty period of five years and there is only two years passed and

its warranty is still due. so he told us to wait until the new compressor

has come and again one and half month passed no one come to repair the

AC. then we again consult the customer care in the city and he said to

deposit Rs.2000/ for replacing the compressor and on another day

electrician come and replaced the compressor and the AC starts working

and electrician again charged Rs.300/ as service charge and we have gave

him the same bcoz he was next to god who chill us in that hot weather and

the season ends happily. Now new season starts in 2011 and the AC is

still making problem it frequently trips after some times and comes on

fan mode. we have serviced it at the start of season but it contineous

getting problem. we register our complaint at customer care and they gave

us complaint no.11my030442 but no one come upto till date. Kindly suggest

us that should we go to the consumer court for the bad service of the

product or what should we do bcoz we are fed up with this VOLTAS AC and

in a disguise that what should we do bcoz no one is hearing us.Plesase do

help us..

Thanks

ASheesh SHarma
[protected]

Voltas AC — Properly not serviced

I have purchased window Ac. the service has not been done properly.The tecnisian says he has no time to service.the AC is in guarantee period

K.n.Gupta
[protected]@yahoo.co.in

Dear Managing Director Sir,
I have the honor to state that we have purchased 20 vartis AC window from vatanukul
Indore City (MP),
Two year before fist of all after complaining we don't get any sort of services from there
some mr Nagar sits there he never attends properly, out of this Ac two ACs compressors are not working he says that guarantee is finished . but as we know that 5 years guarantee stands on copressor.kindly do the needful.
we have hotel cum garden and resorts name is kanha garden and resort / hotel
mr Rakesh of vatanukul shop of indore knows our problem.
last year also we had the problem but no action was taken from vatanukul.
kindly do the needful this is our request.
ck sharma
GM,
kanha garden and resort,
Indore MP.
cell No.[protected].
Mail address.
[protected]@gmail.com

Voltas A.C — not working properly

i hv bought a voltas a.c 1 yr back.now its not working properly n the cooling system is just not working infact its blowing hot air.so lpz fix this prob as soon as possible.thanks

Dear Sir,

i was purchased the voltas split ac vertis premium in 19th may-11. but many reminder 2 dealer, not provide the service of ac.i was purchased the ac from mahima enterpsrises. agra . i, m regularly call the dealer. but they was not provide the service of my many reminder.so plz as per ur market value, i, m very disappoint for ur service.so plz resolve my problem as per as soon.

with regards
Kuldeep singh
19, roshan bagh dayal bagh
agra-5
mobile no.[protected]
[protected]@gmail.com

Voltas - water leakage in the indoor unit of Voltas Split AC under guarantee period.

hi i am nadeem husain i have purchase a voltas spleet ac 1.5 ton[protected] but our ac is not working succesfullywater leakage in the indoor unit of Voltas Split AC under guarantee period.please help me

Dear nadeem1972

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Dear nadeem1972

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team

Dear Sir, I am a regular customer of Voltas and I have got four Voltas ACs at my house. I am sorry to bring it to your notice that I purchased one Voltas Window 1.5 ton AC model 182CY from Kohli Bros. Karol Bagh, New Delhi vide Bill No. 1901 dated 19.6.14.
I purchased another Voltas AC Window 1.5 ton model 182DY from RK Vision, Khanna Market, Lodi Road, New Delhi vide Bill No. 2148 on 20.6.14.
After purchasing the first AC on 19.6.14, I callled customer care and requested for installation of the AC and I was given complaint no. [protected] dated 19.6.14 and was told that I will have to pay a sum of Rs.500/- for installation. I again called customer care on 20.6.14 enquiring about installation and was told that we require at least 24 hours to respond. After 24 hours when I called they said 24 hours means working hours. I was surprised to hear the definition of 24 hours. When I called after 24 working hours I was given the landline telephone no.[protected] of the agency who instal the ACs on behalf of Voltas and I kept on trying that number continuously but that number can never be contacted. When I spoke to senior Executive on Sunday I was told that he will pass on my message on the mobile number of the agency and request them to instal the AC but on sunday they don't work.
In the meantime I also made a request for installation of the another AC purchased by me on 20.6.14 and I was given the complaint no. [protected] dated 21.6.14. On Sunday evening I received a call from mobile no. [protected] with reference to my first complaint of installation that they will come on Monday evening and I will have to pay a sum of Rs.700/- for installation when I told him that customer care has informed me that I am to pay Rs.500/- for installation he said that it cannot be installed with Rs.500/-. Since I was very much disturbed I agreed to pay Rs.700/- subject to a proper bill of the amount. I was told bill is never given of this amount. I again contacted customer care and I was told that grill for fixing of the AC might have to be cut hence he is demanding Rs.700/- for installation, when I querried that without visiting the house how can he come to know that grill is to be cut, the executive of customer care was speechless. Thereafter, I contacted the dealer from whom I had purchased the AC (RK Vision) and asked him to take his AC back and to provide me AC of some other company. Then the dealer sent the person for installation of both these ACs and those have been installed.
After installation of one AC, I found that the grill which controls the air direction was free and not working and I had to put some paper to fix that. I again made a complaint to customer care for demo and for attending this complaint I was given complaint no.[protected] on 22.6.14. When can I expect an engineer from the Company? Since, I have committed a blunder by purchasing Voltas products, I know I will have to bear such harassment. my email id is [protected]@gmail.com and registered mobile no. is [protected]. (Ravinder Nath)

I have also purchased 3 split 1.5.tonne AC of Voltas, but from the beginning the experience is not good and not only there was delay in installation, there is no after sales service even during warranty period as the seller /distributor who has taken money and supplied the unit, washes his hands off by informing that customer should contact /complaint at toll free no.of the Company as after selling the product, the after sales service is provided by customer care deptt and seller cannot do anything .This procedure is not being followed by Voltas alone, but has become norm for any product bought of any Company from the market .The Govt makes money by collecting taxes from every product sold, but has not provided for any means to see that product purchased by the customer is of good quality and proper after sales service is provided to customer, as most of the Companies are taking customers for granted and are not concerned once the product is sold .Even after entering into yearly contract for service and taking money yearly for AMC, required service is nor provided and the customer cannot not approach consumer forums for small-small things, as getting relief from there is time consuming and is not help full in all cases of problems being faced by customers .There should be a mechanism and service provided bv Consumer department of each State in all cities, wherein some helpline number is made available for interest of customers, so that if their problems are not attended, the buyer of any product can call the helpline number to register his complaint against the Company and appropriate help is provided by department of govt to make sure that the complaint of the buyer is attended and in case of delay on part of seller /manufacturer /trader, an appropriate action is taken immediately, which can make the seller /manufacturer etc accountable .The State governments will have to play some active role to make the sellers accountable and to protect the interest of consumer of any product, as otherwise after collecting payment for the product none of the reputed or local companies are willing to provide satisfactory service to the consumers .

VOLTAS VERTIS GOLD — pathetic service and service center

its been three months i have complained about my ac inspite of having complaint num every time i call the costumer care they say they are sending the engineer but he never comes iths 3 months now and i am really pissed off

1.5 Ton split A/C — Not working

i have purchased A/C in TMC Hyderabad on 150308, it was not working(Fuse failing when Compressor is on) from 090508

i launched a complaint to customer care on 100308, but till today no body was attended to my complaint, my complaint BP no:[protected], please take necessary action immediately, and rectify our problem.

thanks with regards

murali krishna.k

I have purchased one Voltas (Vertis Plus 1.5 ton) Split AC from M/S Shah jee Electronics on 24.06.2009 vide their bill no 13775 for Rs 25000/- It was working properly till 15.07.2009 from 16 July onward it is not working properly after every fifteen minute its fan motor getting stopped its giving the hot air instead of cooling the room.

On 19 July 2009 I lodge a complaint through customer care cell and they have given me the complaint no 09JL190064. An engineer from Voltas came for repairing the machine on same day 19.07.2009 from the service center of Voltas and he has taken out the fan motor from the outdoor unit for replacement and he has assured us that it will be replace with in 24 hours and Ac will work properly. It is almost four day over nothing has happend in this regard when ever we talk to service center people they reply the voltas company is not able to provide us the fan motor and it will take another 3-4 days to replace the motor. As you know the weather of Delhi it is very difficult to leave without the AC now a days.

Therefore my request is please take the necessary action to repaired the AC as quickly as possible. As voltas is big company I can't be live that you are not able to provide the parts to service engineer if it is so I think you should give the standby to the customer. I am giving below the details of service center from the engineer came and who is saying company is not providing the parts to us.

Name of Service center of Voltas.

Raj Air Conditioning company
S-25 Shop No 1 Shalimar Gargden Extension
Ghaziabad UP

Owner name of the service Center :- Mr Rajbir

You are requested to please look into the metter and get the AC repaired at the earliest.

Thanking You


Honey Kumar Guglani
Finance Manager R K SWAMY BBDO PRIVATE LTD
R/o D-380 B, Lajpat Nagar
Sahibabad Distt. Ghaziabad UP

I am Sr.Manager in Dalmia Chini Mills Unit Jawaharpur.We have purchase 16 Nos 1.5 T and 5 Nos 2T split air condition with commitioning.We purchase from Lucknow S.S.Engineers after recmendation of your Area Representative.But Your Service center S.S.engineers not giving reponce.He is not attanding our phone call since long time.Our New Administration Block work Held up due to this and 15 Aug is our date of innorgation.Please take action to your Dealer Mr.Sanjay Prop of S.S.Engineers.Lucknow Mob No-[protected]

hello sir,
i am stalin BE computer science fresher .. i want work with your company..if any vacancy plz tell immediately.

I have purchased 1.5 ton split a/c from Kanchipuram due to my free service I placed the complaint to Voltas Limited.I am verymuch dissappointed with the cutomer service of the above company.Can any one can help me in this matter to file a complaint in the consumer forum.

Regards,

K RAJA

Sir, i am ramesh BE electrical&electronics engg fresher...if any vacancy plz tell me...

hello sir, i am dinesh mba graduate specialized in(hr &systems).if vacany plz tell me

immediately consult an advocate and send an advocate notice.follow the instructions of the advocate

I had registered complaint on 15th April 2011, two times executive but still the same complaint is going on(there is no cooling) complaint number 11AP1504104, i told to the executive to check the pressure of the Cylinder in the outdoor unit, now it was 5.5Amps previously before 6months it was 7.8Amps i told told to the executive he told AMps is ok. but there is no cooling. My Voltas 1.5Ton Split AC is in bad condition what to do, from the time i have bought the AC i got the problem, but still now they doesn't rectified. kindly do the needful. Also service provider also is not good in servicing, DK Engineering or BK engineering chennai, there is no response from their side.

Sir,
I got a direct appointment letter. Kindly confirm me is this right or a fake one.please confirm me.

with regards
kundan Sharan







On Wed, 11 May 2011 11:35:01 +0530 "Company HRD." hrd.[protected]@urgentinterviewcall.com wrote

Dear Candidate,

It is our good pleasure to inform you that your Resume has been selected online for our Company direct recruitments. Company has selected 72 candidates as in PPC Department, Company urgently requires candidates as Executives and Managers, You are selected according to your resume in which Project you have worked on according to that you have been selected in our Company. Company is recruiting the candidates for new plants.

Your Appointment Process will held at our Company HR - office – on 23th May - 2011. You will be pleased to know that Company has advised you in the selection panel that your Application can be progressed to final stage. You will come to Company HR office. Your offer letter with Air Ticket will be send to you by courier before date of interview. The Company can be offering you as best salary with benefits (35, 000/- to 8, 00, 000/-) per month + HRA + D.A + Conveyance and other Company benefits) for this post. Designation and Job Location will be fixed by Company HRD at the time of final process. You have to come with all photo-copies of your Qualification and Experience documents.

Regarding your interview management and coming surety to company on time, you have to deposit an initial refundable security amount in favor of Company HRD for the sum of Rs. 8, 450/- (Cash). This is refundable interview security against your interview management by HRD. Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. Job profile and salary offered by Company will be mention in your call letter. Your call letter and Air ticket will be dispatched very shortly after receiving your confirmation of security deposited in bank. We wish you the best of luck for the subsequent and remaining stage.

Company will provide you hotel facilitates and local conveyance when you come here for interview. One extra person is allowing with female candidates. Selected candidates have to submit the interview security by Cash through any home city branch into the bank, given by Company authorized authority Mr. Ramesh Chand Kindly give the information by email after submitted the security amount in bank. Short-listed candidate’s personnel communication to company, will not be accepted before the given interview schedule. The last date of security deposited in bank is 12/05/2011.

For any clarifications please contact: - [protected], [protected]

Or write us at - [protected]@hrdinfo.info

Regards,

Mr. Vivek Mehta - (HRD Manager)

VOLTAS LIMITED

A – 40, Shinhan Place,

Ambedkar Road, Chinchpokli,

Mumbai – 400 031 (India)