Voltas Complaints & Reviews

we bought this split ac around 10 -12 days before but it did not even work for a single day.we called in the service center but there was no action taken .After few days they reacted on our complain but did not solve our problem. many people came to check it, but each of them told different problems.at last we came to know that there was a leakage in the machine (the outdoor machine which throws the heat out).
it is very experience...

dear sir/mam

we have purchased a water dispenser from chroma in mumbai (Outlet malad(W) the dispenser is not getting cooled plz look into the matter on urgent basis...

This particular concern letter is to know how the consumers like me are made fool from dealer to service center.


Scene I
On 26 Mar 2009 we have booked 1 Ton Voltas Vertis Elite Split AC from M/s Kohinoor Tele Video-Vashi & was assured delivery on 28 Mar 2009 against full Cash Payment, Full payment was made on same day but delivery was not made on same date,



On 29 Mar 2009,...

I have been trying to reach the Service station or the sales person to listen to the complaints which is persistant to all the products of TATA like 2 Voltas Vertis AC model no. 4501089/2008, Aquaguard and Vacuum cleaner. They make false promises of AFTER SALES SERVICES. They never turn up. Tata employees are ruining the images make false commitments.
Please ask your dealer to attend ASAP....

I had purchased Voltas Vetris Plus1.5 ton Split AC in Sep 2008. Ever since it was installed we are not able to use it. The outdoor unit installed is making lots of noise. The noise is so high that I am sure that even airplane engine doesn’t makes that much noice.

After repeated complaints one technician came to our house and told that the Outdoor unit balance is not leveled. He tried to fix this but he failed, he said...

I have bought two Voltas A.C, One window AC of 1 ton and one split AC of 1 ton last year. As per company policy, the company and the dealer (Yamuna Refrigerations Mr. Raju, of Yamuna Nagar, Haryana) has promised to give two free services in an year . One year is close to an end but the dealer is not paying any attention to the complaint. For the last 2 months i have been going to the dealers office, calling him regularly to do the service,...

i bought a model of voltas vertis plus 1 tonn ac on 11.06.2008. the body that was broken from the very day it was unwrapped. many complaints were made to the dealer as well as the company itself by the means of telephone as well as personally. but no signs of service has been shown. due to warranty, the immediate change of the body is expected but none actions are taken by the authority. immediate action is expected and a better service is...

Dear Sir,

Last year I purchased a voltas ac from RAGHU ELECTRONICS SONEPAT on 12 may 2008, the problem occured after 2 months only that ac stopped cooling. i camplaint and service provider changed the compressor now on 24 april 2009 i switched on my ac its again not cooling . after filling complaint no one is hear to hear me. and even the raghu electronics owner and the complaint office are treating like slaves sir they are...

A guy from Voltas service centre, Jammu has visited our place to foolowup the complaint placed by us at the Voltas service centre. The complaint was that the remote of the Voltas split AC was not functioning properly, the guy took the remote from us & take it to service center for repairing it at the month of Jan.`09. but till date i.e. 4-5-2009 the remote was not handed back to us, inspite of various complaints were lodged through E=Mails...

My AC is not working peroperly after attending your service privider and he is only one point that due to wire loose connection the AC is not working properly. The wireing of my house is checked by the electrician and there is no loose connection was found and the AC is start by the remote 5 or 6 times when hardly the remote operating system is started one time, thereafter when the compresure started the indoor unit take trip and the same...

Sir,

I have purchased VoltasAC 1.5 T.vertis elite model from Allied electronics H-10 Dilshad Garden
PH; [protected] on 25.04.2009, but it is not giving cool air. Voltas company service engineers have visited and taken away AC on 28.04.2009 for repairing etc.. Allied electronics have do nothing to replace the machine as it is not function at all.Allied electronics may be asked to pay atleast cartage charges for to &...

09ap270996 Log-in date with Voltas is 27/April/2009
Address where product is - 374, Lajpat Rai Market, Opp Red Fort, Delhi - 110006
Name in which product is bought - Prem Prakash Arora
Mob - [protected]; [protected]
Vendor - Reliance Digital, Aggarwal Mall, Shahadara

I am dissatisfied customer and very much annoyed with the service these people are providing with such a big brand. Its highly depressing...

PURCHASED 1.5 TON SPLIT A.C. IN THE MONTH OF MARCH, 2009 FROM S.S.ENGINEERS AND ASSOCIATES, MAMOORGANJ, VARANASI. SINCE INSTALLATION VARIOSTYPE OF PROBLEMS WERE ENCOUNTERED. FIRSTLY, THEY WERE NOT ABLE TO FIXED HOT AND COLD POINTS, SECONDLY, THEY WERE NOT ABLE TO FILL GAS IN THE COMPRESSOR WHICH RESULTED IN TNOT COOLINGTHE ROOM . NOW, THIS TIME AFTER LODGING THE COMPLAINT, THEY SEND THE PERSON ONLY TO INSPET AND TO PROMISE TO FIX PROBLEM...

I bought an A.C. of voltas from Kohli Sales, Jalandhar on 24th April' 2009, and on the purchase he gave us a written record on the bill promising free installation of A.C. and Free Demonstration but till today he didn't send anyone and after the purchase, he stopped attending our call on phone.

We have called many of voltas officials, but the only thing they did was giving us phone no.'s of other authorities...

I PURCHASED VERTIS PLUS 1.5 TON A.C. THE AC WAS INSTALED AND STABILIZER FITTED ON 22.04.2009. THE PERSONS DEPUTED FOR DEMO (APPEARED UNSKILLED AND MOST UNPROFESSIONAL) VISITED WITHOUT PRIOR INFORMATION AND WERE IN A HURRY TO GET THE SERVICE REPORT SIGNED FROM THE WORD GO. THEY SAID THAT THERE IS NOTHING MORE TO ADD BEYOND WHAT IS WRITTEN IN THE USER MANUAL. THE A.C. GAVE COOL AIR FOR A WHILE IN THE EVENING. WHEN I SWITCHED IT ON AT NIGHT...

We had bought 6 Nos. of 2-ton split AC from Khanna Aircon, 59, Neelam-Bata Road, Faridabad, Voltas dealer in March, 2008 against our Purchase order No. 1657 dated 21.3.2008. The units were supplied by
Khanna Aircon vide their Bill No. 5369 dated 21.3.2008. After installation of one of the ACs, its stabiliser
was not working which was taken by them for replacement. Till date, after lapse of one year, stabiliser has not been returned.br...

A couple of days back I purchased a Voltas Vertice Elite 1.5 T window AC from Efficient Cooling System, gurgaon. I was told that the AC would consume between 1-1.5 units per hour. But the AC is consuming more than 2 units per hour ( 2.2-2.3 to be precise). So I asked the service engineers at the voltas service centre in Gurgaon and they blatantly told me that they can't do anything about it and instead told me to change the meter. I...

I have purchased an AC in 2007 June in Delhi. Delhi the weather condition is very hot for 6 months period only and AC will be used during that period only. As the warranty is only for 12 months the ac failed after 13 months in such a way as it is programmed to function so.

When i registered a complaint, voltas send some franchise's to my home for repairing the AC. The quarlity and the behavious of the staff is not up to...

I had purchased Voltas AC with after sale support service. However I am not getting any response from the company after repeated call at[protected], [protected] and SMS 'AC'on 53636. While company is advertising that customer can call at any time in 24 hour and 7 days. After calling at this number customer kept on hold for indefinite time and no body responds the call. I am suffering a lot since last 15 days and looses substential...

I HAVE PURCHASED ABOVE A/C FROM DEALER PRIME ENTP AT H-16 DDA MKT ASHOK VIHAR DELHI[protected], 27240849 VIDE DELIVERY CHALLAN NO. 1165 OF 18/04/2008 FROM THE DATE OF PURHASE IT IS NOT WORKING PROPERLY DIFFERENT TYPE OF PROBLEMS ARISE ON LODGING COMPLAINT WITH THE DEALER IT REPAIR ITS PART BUT OF NO USE. I AM VERY ANNOYED TO BUT THIS PROD.
AGIAING ON 11.04.2008 IT GOES OUT OF ORDER AND CO. MECHANIC TAKE AWAY THE CIRCUT FOR REPAIR BUT...