West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

We would like to bring to your notice that we had applied for permanent electric connection for our alternate premises.We came to know that our work order has been issued on 17/02/2018, but due to unavailability of electric materials at your end we are yet to receive the same.Due to which we had to take temporary connection to open our branch on 26/02/2018.Despite several correspondence at your Kamarpukur Sub-Division we are yet to receive the connection till date.We request you to kindly escalate the above said matter and supply us with permanent electric connection for the smooth functioning of our branch as soon as possible.

Sir, in kumarganj-goghat, if some little bit wind blown, electrical distributor office stop electricity for 4-5 hours. After stopping of wind blowing, electricity come after 5 hours. I want your attention. Last 5 days without reason stop electricity in 6 pm to 11 pm. Beside our locality area it is all right. But in kumarganj we stay in big problem. For bad supply of electricity.

Dear Sir/Madam,

This is informing you that I made a payment on 08.09.2017 of RS. 4527.34 through online ICICI Bank payment gateway from WBSEDCL website to pay for new connection of electricity (Application no. [protected]). The amount is deducted from my card but the payment receipt is not generated, still they are showing payment failure. As per e-conversation with CITRUS pay, they have processed the payment on 8.09.2017 and the transaction ID is CTX[protected]. Still I don’t have the money receipt.

After visiting several times to Krishnapur electric supply office, they have generated two Issue No. 507453 & 524553 against my above mentioned problem & told me that the deducted amount will be refunded by WBSEDCL into my credit card account, but till date I have not received the above said amount in my account, I have communicated with ICICI credit card department about the refund status, but they are asking the transaction details of refunded amount by WBSEDCL.

Please provide Transaction details of refunded amount & look into this matter urgently.

Thanks & regards

Parthasarathi Bhattacharya
Pradeep.[protected]@gmail.com
[protected]

Respected sir/madam, i am a consumer of your company. But now a days a bad service is provided by wbsedcl aranghata. Daily wise shut down in day time and night also (4 to 5 hour average) and voltage problem whole day and i unable to complete my daily work. That's why if you take a kind view about my concern i will be greatful to you.

Consumer id:[protected]

মাননীয় মহাশয়/মহাশয়া
আমি WBSEDCL এর একটি Consumer...Id No.[protected].হরিপাল ইলেকট্রিক অফিসের আওতায় পরি...রোজ একই সমস্যায় পরতে হচ্ছে।যার কোনো সুরাহা করছে না..এটাকি সাধারন মানুষ কে নিয়ে ছেলেখেলা হচ্ছে নাকি???ইলেকট্রিক অফিস কোনো রকম সহযোগিতা করছে না...এবার কি অন্য ব্যবস্থা নিতে হবে নাকি??সবকিছুর একটা লিমিট থাকে...রোজ রোজ একই নাটক ভালো লাগে না। বিনাপয়সায় আমার বাড়ি তে ইলেকট্রিক আসে না..

Dear sir /madam,
. I trust you are doing very well by the grace of almighty.
This is for your kind notice that we are getting exorbitant electricity bill at our house which is at dakshinpally, p. O. Rahara, 24pgs (N). Actually no one resides since 5 months and probably your last 3 bills are based on pro-data basis which is utter incorrect.
Moreover only one lady who is staying at ground floor, isn't using fridge, a. C. Etc.
I would really grateful if you could waive some position of the amount of the entire 3months bills please.
Please do the needful.
. Regards
. Narayan chandra maitra.

Consumer id.[protected], consumer name : sanjib sarkar, i have paid eiectricity bill airtel payments bank for the month of march, april & may on 28/02/2018. Amount is rs. 235.13. Due to server problem, first payment was unsuccessful, after ten minuits of this payment i pay 235.13 successfully. But money is deducted 235.13+235.13 from my wallete. So i request you to refund money. Thank you.

I am partha sarkar from buruj, baduria, north 24 parganas. My customer id no is[protected]. My meter is damaged since june 2017. For change the meter is i put formal application. Till date didn't replace that meter. I like to know when will be possible. Also the meter reading man did not give me any positives news and behaviour is very rude they says they complain the office (Baduria). Now i am feeling helpless. Very very poor service from office staff. They claim the bill last year repeated. Please solve my problem and change my damage meter as soon as possible.

I am an anonymous person unwilling to disclose my identity for some security reasons. This is to inform you that one submersible pump supplying water 40 houses in bhogpur samanta para, near bhogpur railway station. Pin code no.721151, beside the house of niranjan samanta, father’s name is late churamani samanta, i don’t know how the pump in running without any meter long times and long period, is it possible to run without any meter. Please look into the mater

To
The vigilance officer,
Wbseb

Sub : electricity theft

Sir,
Mr. Bimal sarkar, s/o lt. Muluk chand sarkar, resident of the address vii - jangalpur (Bakultala)+po. Bira ballavpara, ps. Ashok nagar,, dist. 24 pgs (North), west bengal, pin 743234, doing theft since around six years and now he uses electricity to operate very high wattage motors. So, we are suffering low volt service. Being a electrician by profession he has good rapo with the person who came for meter reading. When the meter reading date arrive he stop tampering the meter and after the reading was done, he start the tampering again. When he tamper the meter the light at backyard of house glow 24 hrs a day and when the meter is normal the does not glow at all. The switch for tampering the meter is at the front of his kitchen which is backside of his house.. We have charged him many times and inform electricity zonal office but no needful action hadn't taken. His monthly bill is the prof my complaint i, e, the bill is so low to beleif.

Please take the needful hardest step to stop him from electricity theft. Hope hardest action will be taken.

Regards

I prabhat konai, vill gopalnagar, raghunathganj, m. S. D my consumer no[protected]. I have got electric bill high without meter reading, i have informed to the office for my house is close for long time, and to send the minimum meter charge. But the office has send1956, 1912, 527 and now2050 rs. Bill to me. I want minimum charge for unuse electic in my house.

Dear sir,
Its a long time that we have applied for a new domestic electric connection. But unfortunately till the day we have not received any such confirmations.
Several times i have visited your local office they are just giving some expected dates which never comes to any practical points.
Also i have tried to reach your higher authority to escalarate the issue, here also i have returned with empty hands.
Again as citizen of west bengal asking/begging to notify the issue in proper channel and come to point for solution.
Next i need to take some strict steps in this regards.

Dear sir/madam,
Mara consumer id ha[protected]... Apse sirf yeh janna hai ki w. B. S. E. D. C. L. Ka kitna duity time ha... Mara ghar ma kal rat se power cut ha... Kal rt ko doket kiya to aj suva 7.30 bje ph kiya haripal electric office se... Or poucha to bola... Haripal ma ni8 duity nahi rahta... To apse mara ayehi bat puch na hai ki agar rat ma kohi hadsa ho jaya to kay kore hum... Kiyu ki electric office to band rahte hai.. Or doket korne se vi kohi faida nahi... Or avi 10.12a. M par vi line nahi chalu hua...

Sir,
I am a defence pesonnel and i was ou t of wb for a longer period due to servcice exigencies. Two electric power supply lines went through from transformer a-09 se of my plot at gurupally ganeshpur, kakdwip, south 24 parganas, towards north those staying there. With out my consent. After four written complains and three personal visits, kakdwip ccc did a survey and told me to bear the expenses for shifting/ installation of poles when i am not in fault.
Please help me and let me finish my construction work.
With regards,
Sandip giri
Mob-[protected]
[protected]@gmail.com

My consumer id[protected] under kurseong sub station darjeeling as i am already paying excess bill of 15000 in installment prepares by ae of kurseong and again i got bill of 23000 as it is unfortunate to get such a hefty bill amount for small household use in village and it is unbearable. Even after complaining to look after the matter the officials made me po pay the bill in installments and again i got bill of 23000. Please help me sir

Con. Id[protected]. # electricity workers and service station does not providing electricity whole night. Why you # are not providing electricity whole night. I have a serious cardiac patient in my house. Not a single person in the service office answering the calls, and still not electricity. Why you # company does not providing electricity.

Kind attan. Div. Engg. (Commercial) / officer in charge

Dear sir,

We have received a notice from you asking for payment of rs. 102, 489/- against our jan18 electricity bill amounting to rs. 101, 610/- against meter no. Wbbb1485; consumer id[protected].

In this connection pls. Note that we have already paid your bill for rs. 101, 610/- within due date (I. E. On 14.02.18) thru neft from our icici bank, ballygunge branch on 14-02-18.

We therefore request your goodself to kindly update your record and drop the demand notice.

We have been receiving this kind of notice every month inspite of making payment on time.

Pls. Also let us know the procedure to be followed by us so that you stop sending notices for non payment in future inspite of payment made in time.

Looking forward for your prompt action on this matter.

With best regards,

Surath gupta

For wesman thermal engineering processes pvt. Ltd.

I am a customer of your company. My consumer id & installation no. Are[protected] & 12292323 respectively.in my bill adress pin of po - nawabganj is 743127 which is wrongly displays. Actually pin of po-nawabganj will be 743144. I had done a online complaint on 20/02/2018. The docket no. Is 13881527. But the attendant could not resolve it. Please rectify it.

With regards,

Biswajit pramanik

I am a bonified concumer under wbsedcl (West bengal state electricity distribution corporation limited), office location amlagora, dist paschim medinipur. I have two consumer ids[protected]Domestic) and[protected]Agriculture). This is for your kind information that i do receive monthly electricity bill according to my consumption and domestic bill (1) stands below rs. 500.00 (Five hundred) since last couple of years and (2) agriculture bill comes below rs. 1000.00 (One thousand) since last one year. While receiving the last month bill from both consumer ids, i became surprised to see that (1) domestic bill is rs. 17114 (Seventeen thousand one hundred and fourteen), invoice number[protected] and (2) agriculture bill is rs. 17335 (Seventeen thousand three hundred and thirty five), invoice number[protected]. Both (1) and (2) bill attached. There was another surprise that the (2) agriculture system (Consumer id[protected] is not working since last 2 months due to low power supply and getting the bill meanwhile (Made a complain against this to wbsedcl with docket number[protected]. I tried to find out the reason and came to know that this is because of incorrect meter reading by the office representative since couple of years and entire thing was hidden to me. Which is completely unacceptable from an office like wbsedcl. If i would have receive actual bill as per correct meter reading it could be manageable to me to bear the cost. The purpose of writing this complaint is to investigate the matter and award a proper punishment against this kind of casual jobs done by wbsedcl for a commonman like us. Hope i will get justice. Thanks.

Application no: [protected], applicant name : anup dey, application type: new connection (Brgf), supply office: joypur ccc (Midnapore), receipt no:[protected], date: 02.06.2016, collector code: [protected]. Dear sir, i applied ~1.5 years ago to get a new connection. I completed all payments whatever required. But people are delaying to supply meter and service. I went to the local office ~15 times. Every time they said there is some problems, either meter or survive is not there. So what is the solution of that problem.