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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Last updated Apr 17, 2024
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West Bengal State Electricity Distribution Company [WBSEDCL]
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West Bengal State Electricity Distribution Company [WBSEDCL] Phone Numbers

West Bengal State Electricity Distribution Company [WBSEDCL] Website

West Bengal State Electricity Distribution Company [WBSEDCL] Head Office Address

Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan
Kolkata
Kolkata District
West Bengal
India
700091

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 38

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A
Ayoush Das
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transaction failed refund needed

My transaction on wbsedcl with condumer id[protected] via sbi account no [protected] was unsuccessful. So i had to pay another time for avoiding late payment charges. My account balance is too low to maintain required minimum balance. I would be verry happy to have a quick refund. For proof screenshot of pass book is given. Please initiate refund asap...
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P
P k Shaw
from Bhubaneshwar, Odisha
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theft of electric supply in house meter

Address:743126

Dear sir, electricity theft is going in a house 03 metre (No. G01769333 & no. Gs 329924 & no. B1713613) at kankinara near sugiapara pin 743126.
They have tampered their electric meter with the help of a person who is concerned in electricity department itself.
They have ac's which is continuously running.
If the wbsedcl have huge energy then it is fine but if not then they should be heavily penalised for such an act of...
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S
Sankar Bhattacharjee WB
from Godda, Jharkhand
Sep 4, 2022
This thread was updated on Sep 4, 2022
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electric bill amount deducted from my bank account but transaction shows pending

I paid my electric bill amount rs. 1528.18 through online (Bhim/upi) and bhim/upi shows successful transaction but wbsedcl website shows payment is pending.
In this regards i contact to my bank and bank ensure successfull payment.
Id[protected], period of electric bill - may18-jul18, invoice no.[protected], payment getway - billdesk, sender ×××××[protected]@upi on 05/05/18 10:48:59, receiver ×××××billdesk@hdfcbank.
Please...
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M
Mehek Sharma
from Jalpaiguri, West Bengal
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electric meter tampering

Address:713325

Dear sir, electricity theft is going on in asansol's dhrup dangal, radhanagar road, beside nagababa kutia. Pin 713325
The name of the consumer is s prasad, with consumer id[protected]
They have tampered their electric meter with the help of a person who is employed in the electricity department itself.
As a result of the tampering, they pay the amount they wish to pay but they consume a lot of electricity.
They...
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Address:713405

Sir/madam,
With due respect

My meter (Consumer id no :[protected] was faulty and was put out of service. I was being billed on average.
I complained for changing the meter (20/3/18, & 23/4/18), but the meter was not change. The elctric office is sending bill each month as it wishes, without seeing the meter. What ist the solution for this, let me know the information in my gmail id ([protected]@gmail.com) kindly...
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J
James biswas
from Bhubaneshwar, Odisha
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very poor service of electricity office stuff

Address:741152

Dear sir,
We are all villagers want your attention that morning 8 am our electricity cable cut off by an accident. And that time we are call the concern supply office and requested to connect the line as early as possible..
But unfortunately till that time we have no respond from supply office stuff.
Vill+po - paschim dogachi
Ps - thanarpara
Dist-nadia
Pin -741152...
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S
Sannik Biswas
from Ingraj Bazar, West Bengal
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not able to log in

Website:wbsedcl.in

I am not able to login as consumer in www.wbsedcl.in with my login credential. When i am giving credential, its always navigating to only one page with error message: "no portal roles are assigned for this user. If this problem persists, contact your system administrator."

I need to pay my bills immediately!
Help me
Consumer id:[protected]...
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B
Baneswar Banerjee
from Haldia, West Bengal
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no power, customer care numbers useless

Address:Purulia, West Bengal, 723101

No power due to branch of a tree fallen on the service wire due to storm and got disconnected. Tried calling on all the customer care numbers but useless.
Very much discontent and dissatisfied with customer care. Please take immediate action and restore power.

Mrinalini Banerjee
North Lake Road
Near Hotel Lake View
Purulia - 723101

Customer Id:[protected]...
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B
Biplab Kr. Mondal
from Baghdogra, West Bengal
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wrong bill payment against wrong consumer id

I received a message dated 25/4/2018from wbsedcl as elect. Bill of consumer id no.[protected]. Unfortunately i paid this bill of ₹1420 against this wrong consumer id. On 25/4/2018 txn. No.971194. After a few days my elect. Bill has come in my consumer id no.[protected] of ₹1876. So, i request you to kindly recover the payment which i wrongly paid. Thanking you,. Biplab kr. Mondal. Consumer id no._[protected]...
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R
rajaraaj1
from Asansol, West Bengal
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double pay in single bill

Website:wbsecdl

Sir, i (Sujit guin) have paid my bill on 13th april through vidyut sahayogi app by upi (Axis pay app). My id no. Is[protected]. The total bill amount is rs. 619.70. But through the app in mobile the auto deducted two times simultaneously first time 619.70. And next time 637.29. So, kindly refund my amount to axis bank account, as i have paid this amount from the s/b account no [protected] from maslandapur branch (Ifsc code : utib0001958)....
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Nischoy Chatterjee
from Ranaghat, West Bengal
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consumer id no :- 500686297

Address:713405

Sir/madam,
With due respect

My meter (Consumer id no :[protected] was faulty and was put out of service. I was being billed on average.
I complained for changing the meter (20/3/18, & 23/4/18), but the meter was not change. The elctric office is sending bill each month as it wishes, without seeing the meter. What ist the solution for this, let me know the information in my gmail id ([protected]@gmail.com) kindly...
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S
Saiyed Aafridi
from Gurgaon, Haryana
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hooking

Address:713519

To,
The chairman
West bengal state distribution company limited
Vidyut bhavan
Block - dg
Sector-ii, bidhannagar
Kolkata - 700091

Sub: very poor electric supply

Dear sir,

I am saiyed afridi, (Consumer no.[protected] to bring to you kind notice the fact that my family is facing a lot of problems for irregular electric supply and low voltages. The voltage...
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S
sbihajipur
from Mumbai, Maharashtra
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permanent connection due at your sbi hajipur branch since february 2018

Address:712614

We would like to bring to your notice that we had applied for permanent electric connection for our alternate premises.We came to know that our work order has been issued on 17/02/2018, but due to unavailability of electric materials at your end we are yet to receive the same.Due to which we had to take temporary connection to open our branch on 26/02/2018.Despite several correspondence at your Kamarpukur Sub-Division we are yet to receive...
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S
Sarbartha Mondal
from Kolkata, West Bengal
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very bad supply of electricity.

Address:Hooghly, West Bengal

Sir, in kumarganj-goghat, if some little bit wind blown, electrical distributor office stop electricity for 4-5 hours. After stopping of wind blowing, electricity come after 5 hours. I want your attention. Last 5 days without reason stop electricity in 6 pm to 11 pm. Beside our locality area it is all right. But in kumarganj we stay in big problem. For bad supply of electricity....
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P
psarathi
from Delhi, Delhi
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provide refund transaction details

Address:Kolkata, West Bengal, 700102

Dear Sir/Madam,

This is informing you that I made a payment on 08.09.2017 of RS. 4527.34 through online ICICI Bank payment gateway from WBSEDCL website to pay for new connection of electricity (Application no. [protected]). The amount is deducted from my card but the payment receipt is not generated, still they are showing payment failure. As per e-conversation with CITRUS pay, they have processed the payment on 8.09.2017 and...
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B
Bakul Palit
from Bhubaneshwar, Odisha
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daily shut down for 4 or 5 hour per day

Address:Nadia, West Bengal, 741501

Respected sir/madam, i am a consumer of your company. But now a days a bad service is provided by wbsedcl aranghata. Daily wise shut down in day time and night also (4 to 5 hour average) and voltage problem whole day and i unable to complete my daily work. That's why if you take a kind view about my concern i will be greatful to you.

Consumer id:[protected]...
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A
Animesh Dari
from Delhi, Delhi
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bad service and very delay to support any power cut problem

Address:712405

মাননীয় মহাশয়/মহাশয়া
আমি WBSEDCL এর একটি Consumer...Id No.[protected].হরিপাল ইলেকট্রিক অফিসের আওতায় পরি...রোজ একই সমস্যায় পরতে হচ্ছে।যার কোনো সুরাহা করছে না..এটাকি সাধারন মানুষ কে নিয়ে...
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M
mistipurbasha
from Thrissur, Kerala
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excess bill (consumer id:152016060)

Address:Kolkata, West Bengal
Website:[email protected]

Dear sir /madam,
. I trust you are doing very well by the grace of almighty.
This is for your kind notice that we are getting exorbitant electricity bill at our house which is at dakshinpally, p. O. Rahara, 24pgs (N). Actually no one resides since 5 months and probably your last 3 bills are based on pro-data basis which is utter incorrect.
Moreover only one lady who is staying at ground floor, isn't using fridge, a. C....
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P
pulaktarafdar
from Jalpaiguri, West Bengal
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two times money deducted for same customer for same month

Consumer id.[protected], consumer name : sanjib sarkar, i have paid eiectricity bill airtel payments bank for the month of march, april & may on 28/02/2018. Amount is rs. 235.13. Due to server problem, first payment was unsuccessful, after ten minuits of this payment i pay 235.13 successfully. But money is deducted 235.13+235.13 from my wallete. So i request you to refund money. Thank you....
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C
choto pritha
from Kolkata, West Bengal
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change the damage meter

Address:North 24 Parganas, West Bengal, 743401
Website:[email protected]

I am partha sarkar from buruj, baduria, north 24 parganas. My customer id no is[protected]. My meter is damaged since june 2017. For change the meter is i put formal application. Till date didn't replace that meter. I like to know when will be possible. Also the meter reading man did not give me any positives news and behaviour is very rude they says they complain the office (Baduria). Now i am feeling helpless. Very very poor service from...
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