West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

Dear sir,

We, the residents of gujrara mansingh, near bahdur singh negi inter college, sahastradhara road, dehradun, are writing you to bring your kind attention to the serious electricity problems in our area.

The problem we are the victims of, is explained below in short.
1. Extreme low voltage.
2. Too much voltage fluctuations every day & night, which may damage our costly electrical instruments.
3.in the nighttime, problem is even worst, there is often no power or too low voltage to operate fan, tv or some-times even cfl bulbs.

My name is kazi afsar ali, my residential address hirapur, d. Hirapur, uluberia howrah, 711315, i have applied a commercial connection before 3 months. But no developed. Every week i ave goes to the uluberia office. But they said that your matter will be done early. But there have no improve. I want as soon as possible a new connection. I'm very disappointed this matter.
Please do something about this matter.

. Thanking you
Regurding
Kazi afsar ali
Email: kazi. [protected]@gmail.com
Tel: +91-[protected]

I have talked about my interrupted electricity supply of majuria power station with one of your executive through phone call. The number is [protected]. He had replied me continuously with very rude and unnecessary attitude. That type of behaviour happens in regular basis.

So, please take a proper action against the executive.

Thanking you.

Dear sir/madam,
With due respect I would like say that I am a subscribe of W.B.S.E. D.C.L. This subscriber name Mr. Raghunath Pal and c/o- Nityananda Pal.
My consumer id is[protected].My residential address is Halisahar purbo kabirajpara battala, P.O-Hazinagar, Dist-24 pgs(N), pin-743135.
I inform you that for the past two years, my next house use to light, fan, refrigerator, induction oven ect by hooking the electric line.This house owner name was Mr.Manik Baidya and c/o-Sankar Baidya.I was forced to complaint that I am a general Indian citizen because I will pay for the electric unit (home) and they will give less money for the unit and this is an criminal offence for hooking the electric line.
My humble request is to be granted.you should take this action immediately.
Thanking you.

Declarent
Mr. Raghunath pal
C/O- Nityananda pal

Hello sir,

I have already submitted a disconnection request of my electric meter connection.
Consumer id:[protected].
After submitting the request i was assured that i will not be receiving any electric bill but still for the month of may, 2018 your executive delivered an electric bill at my home.
Kindly look in to the matter with utmost priority.
Thankyou.

Respected sir,

We have received unexpectedly high electricity bill this month.
As door was locked, without reading meter your employee has given a wrong bill to our neighbor. Only one member stays in the entire house. Our average electricity bill for each month is 300 to 400 rupee, but this month we got bill of rs 3895 for next 3 months.
After looking in to bill we visited to our local current office. Without looking in to the matter and without taking the meter reading, they are directly saying to pay rs 3895.
We have given an application with a proper explanation on this but still they are not responding to our issue. We have not even received any application copy. They are not taking the matter seriously and asking us to pay huge amount of rupees 3895/-. Please find attachment for the bill copy.
I am requesting you to please look in to the matter and give appropriate bill in case door locked. So that we can pay appropriate amount.

Meter no.- l1712896
Con id[protected]

Regards,
Dipti biswas

Dear sir,
We would like to draw your kind attention to the fact that the consumer id –[protected], tariff code b – idit, moondakotee tea estate factory located in sonada, dist. Darjeeling is a bulk consumer of wbsedcl since the existing of the factory.
During the last few months the supply of electricity has been very irregular and experiencing very carelessness and irregularly maintaining the feeder line to the factory which causes the frequent breakdown in the grid line. The factory being the tea manufacturing unit the regular and uninterrupted supply of electricity is very important but due to grid failure the normal functioning of the factory is very much affected and we are facing very difficult situation.
We are unable to depend on the grid supply if such situation continues. Though we are regularly in touch with the concerning officers and the staffs of wbsedcl, sonada and kurseong division, we are not getting valuable support and co-operation from their side. Once the line is off it will take several hours to resume the supply which is happening almost every day.
Under the circumstances you are requested to look into the matter very seriously to resolve our problem.
Your active intervention in this regard is highly anticipated.

Thanking you
Yours faithfully,

Manager,
Moondakotee tea estate

Dear concern,
I am staying in a village near by place of ranaghat, my consumer number is[protected]. From last 8 th may we are not getting supply. While we did complain to your zonal office (Docket number=[protected] they said it supposed to rectify by 8th may. But this thing still not happened. But where as i have seen in other places hardly u have took to repair the line 2-3 hrs. As we are staying in village so you people try to ignore us?

Its basically will issue of your staff. Please look into this. Waiting for your revert with timeline.

My transaction on wbsedcl with condumer id[protected] via sbi account no [protected] was unsuccessful. So i had to pay another time for avoiding late payment charges. My account balance is too low to maintain required minimum balance. I would be verry happy to have a quick refund. For proof screenshot of pass book is given. Please initiate refund asap

Dear sir, electricity theft is going in a house 03 metre (No. G01769333 & no. Gs 329924 & no. B1713613) at kankinara near sugiapara pin 743126.
They have tampered their electric meter with the help of a person who is concerned in electricity department itself.
They have ac's which is continuously running.
If the wbsedcl have huge energy then it is fine but if not then they should be heavily penalised for such an act of misconduct and also the person helping them.
If at all interested to save the electricity then pay a surprise visit at their home (Both meter inside room)
Do keep my identity as anonymous
I am a person who hates fraud & fraudulent activities.
I would be highly obliged if you could settle this matter in accordance with the provisions to the satisfaction of your customer.

Thanking you,

I paid my electric bill amount rs. 1528.18 through online (Bhim/upi) and bhim/upi shows successful transaction but wbsedcl website shows payment is pending.
In this regards i contact to my bank and bank ensure successfull payment.
Id[protected], period of electric bill - may18-jul18, invoice no.[protected], payment getway - billdesk, sender ×××××[protected]@upi on 05/05/18 10:48:59, receiver ×××××[protected]@hdfcbank.
Please look this matter urgently.

Dear sir, electricity theft is going on in asansol's dhrup dangal, radhanagar road, beside nagababa kutia. Pin 713325
The name of the consumer is s prasad, with consumer id[protected]
They have tampered their electric meter with the help of a person who is employed in the electricity department itself.
As a result of the tampering, they pay the amount they wish to pay but they consume a lot of electricity.
They have ac's which are continuously running.

If the wbsedcl have huge electricity then it is fine but if not then they should be heavily penalised for such an act of misconduct and also the person helping them should be removed from the job

If at all interested to save the electricity then pay a surprise visit to their home (Four floors, orange color)
Do keep my identity as anonynous

I am a person who hates fraud and fraudelent activities.
Take action very soon.

Sir/madam,
With due respect

My meter (Consumer id no :[protected] was faulty and was put out of service. I was being billed on average.
I complained for changing the meter (20/3/18, & 23/4/18), but the meter was not change. The elctric office is sending bill each month as it wishes, without seeing the meter. What ist the solution for this, let me know the information in my gmail id ([protected]@gmail.com) kindly plzz help me sir.

Dear sir,
We are all villagers want your attention that morning 8 am our electricity cable cut off by an accident. And that time we are call the concern supply office and requested to connect the line as early as possible..
But unfortunately till that time we have no respond from supply office stuff.
Vill+po - paschim dogachi
Ps - thanarpara
Dist-nadia
Pin -741152

I am not able to login as consumer in www.wbsedcl.in with my login credential. When i am giving credential, its always navigating to only one page with error message: "no portal roles are assigned for this user. If this problem persists, contact your system administrator."

I need to pay my bills immediately!
Help me
Consumer id:[protected]

No power due to branch of a tree fallen on the service wire due to storm and got disconnected. Tried calling on all the customer care numbers but useless.
Very much discontent and dissatisfied with customer care. Please take immediate action and restore power.

Mrinalini Banerjee
North Lake Road
Near Hotel Lake View
Purulia - 723101

Customer Id:[protected]

I received a message dated 25/4/2018from wbsedcl as elect. Bill of consumer id no.[protected]. Unfortunately i paid this bill of ₹1420 against this wrong consumer id. On 25/4/2018 txn. No.971194. After a few days my elect. Bill has come in my consumer id no.[protected] of ₹1876. So, i request you to kindly recover the payment which i wrongly paid. Thanking you,. Biplab kr. Mondal. Consumer id no._[protected]

Sir, i (Sujit guin) have paid my bill on 13th april through vidyut sahayogi app by upi (Axis pay app). My id no. Is[protected]. The total bill amount is rs. 619.70. But through the app in mobile the auto deducted two times simultaneously first time 619.70. And next time 637.29. So, kindly refund my amount to axis bank account, as i have paid this amount from the s/b account no [protected] from maslandapur branch (Ifsc code : utib0001958). Or the amount may be adjusted to the next bill.

Sir/madam,
With due respect

My meter (Consumer id no :[protected] was faulty and was put out of service. I was being billed on average.
I complained for changing the meter (20/3/18, & 23/4/18), but the meter was not change. The elctric office is sending bill each month as it wishes, without seeing the meter. What ist the solution for this, let me know the information in my gmail id ([protected]@gmail.com) kindly plzz help me sir.

To,
The chairman
West bengal state distribution company limited
Vidyut bhavan
Block - dg
Sector-ii, bidhannagar
Kolkata - 700091

Sub: very poor electric supply

Dear sir,

I am saiyed afridi, (Consumer no.[protected] to bring to you kind notice the fact that my family is facing a lot of problems for irregular electric supply and low voltages. The voltage goes down 60 volts (Approx.) in the morning and continuing till the night.in my locality just one light post is here and officially twenty houses electricity line are connected from the post. And also the post is connected with a single phase to supply the current. For this reason i am facing a lot of difficulties due to voltage deflection’s thinks that if another phases join with the post is fewly reduced our problems. So i told the matter to our local officer of samudragarh electric supply office few months ago, but they don’t take any step for it. And about 60 families are doing illegally hooking.
Under the circumstances, we request you to look into the matter and take necessary actions on your part is highly solicited, so that we the normal consumer will be relived from unnecessary harassment. We are requesting you to please take legal action for illegally hooking.

Thanking you,

Yours faithfully,

Saiyed afridi

Dated-20.04.2018

Vill.-samudragarh
P. O.- samudragarh
Dist.-purba bardhaman
P. S.- nadanghat
Pin - 713519