West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

Consumer id[protected]

My current meter reading is approx. 3600 whereas in recent electricity bill the reading displaying as 4455. Due to this wrong information electricity board charging extra approx rs 2000/- and they are saying if i don't pay the amount they will disconnect my connection.
Please let me know what i should do in this situation....

Sir/madam


Myself binod gond s/o mohan gond resident of railpar k. T road tari mohalla, near kali mandir asansol-2, pin-713302, consumer id:[protected] ; installation no. :[protected]. We received the electricity bill for the quarter period of aug 2017-oct 2017 and i got shocked when i saw the bill i. E. For rs 19882 showing consumption of 2058 unit of electricity which cannot be possible because we have very few electric...

Sir i have made a electricity bill payment through sbi internet banking transaction id igaciovbd4 my balance has been deducted but bill has not been paid yet this bill has been peding still two days i am a business man i have a computer shop so all people give their bill through my computer bt this bill has not payment yet so i fell very tension what can i do i can not understand sir my bill amount is 4686 rupees pls refund my bill and help...

Sir,
My consumer id[protected]
West bengal state electricity
Distribution company limited.

Bill reding collector unprofessional behave with my family.
Bill reding collector name is sapan ankure
Sapan meny time unprofessional behave meny family in my village.
Address - billagram barabelgona aushgran burdwan - 713141
My number - [protected]
Please take action agents electric...

I am not staying at my home for a long time and not used the electricity but all of a sudden i got a bill of rs 1250. Last time i had to give the basic fee of rs 80 but why suddenly i am been given a bill amount of 1250??? Is that a joke??? I have to pay for a service which i m not using???
Consumer id[protected], invoice no[protected]. Name - gour ch das.
Please waive off my bill amount and i m ready to pay the basic charge....

In the storms parts of trees along the cd park gets broken and falls on the overhead electric wires. The wires then keep sagging and this morning a tata 407 while passing underneath snapped the wires which are now lying across the road in front of cd block community centre. Cars now cannot pass through without trampling the wires which hopefully are not live anymore. The wires should immediately be made ok to avoid the danegr of electrocution....

I am prasanta biswas. Consumer id[protected]. I called customer helpline of wbsedcl on [protected]. I called regarding no power in my area. He misbeaved with me. He asked me regarding my landmark and i also answered him but he told me that that landmark was wrong and also misbehaved with me regarding this and many other things. He talked with me very badly. His language is unexpected to me....

Dear team,
I book a complain on 10.10.2017 regarding no power at total kamalpur village due to transformer isolater problem. Complain no is[protected]. But till now no action taken. Today i call at patradayar office ([protected]) but they are unable to provide any tat. Simply they answer that call has been assigned to concern team. This is too delay response from wbsedcl as a total village is ipecting. Also the behaviour of the person...

How much wbsedcl has right to charge on electricity thief. Please provide complete details of anywhere in west bengal. I want to know about the real price. Because they charged me a lot. Where it's not my fault. I am not the guilty one. Just because of it has found similar to stealing they charged me unbelievable. Where i am not the guilty one. It was an accident. They have checked my monthly bill.. There is nothing.. Still. Let me know....

Please note that in my area electric supply is not available from yesterday, and we are unable to contact sub-division office also complain has been registered.
Consumer id is [protected]
Rakesh malik
Mobile : [protected]
Vill - biswewswarbati, p. O - basubati, p. S - singur, dist - hooghly.

Also please note that the service is very poor in our area, power cut used to happen each and every day and...

This is to inform you that there is a huge concern from the residential area of hridaypur (Pin - 700130) that we are out of electricity for more than 24 hrs. We tried to contact our local office, but they are not picking up the call and the customer care is also not taking any complaint hence request you to kindly take an urgent action and resolve the issue as there are some patient also who all are require some medical urgency which is related...

An outage of power since sunday night 1 am. Power resumed from 8.30pm to 12.30 am monday night and then again load-shedding as i am emailing you now (Morning of tuesday 9.30 am). Toll-free (19121) is busy always, so can't even make a complaint, customer service of the area has no news or information, even the station manager has no information. Nobody attends the call from zonal, regional or divisional offices of wbsedcl. We are suffering...

Sir/madam
The power has been gone since yesterday night on 9/10/2017 since after 12 am and has not returned for more than an hour all day today. This problem is shared by not only me but the entire hridaypur area is under an almost blackout, except for a minutes every few hours or so. Since, the power came for a few minutes i would have to assume that the problem is not at my end. And we need electricity soon. This is not the middle...

Dear sir/madam, i am bijay kumar biswas paid three different electricity bill on 11/08/17 through wbsedcl quick pay. Three bills amounts are dedicated from my bank account but bills are still due. Bill details are
1.[protected] amount 457.78
2.[protected] amount 484.47
3.[protected] amount 1523.97
But[protected] and[protected] consumers bill has paid through airtel payment bank.

Please sir solve these...

My name in dayamoy bhaya resident of lalganj, p. S-asansol north, dist - west burdwan. I have a comercial connection of electricity. I not get full votage from electricity bord. After 5 p. M. Voltage shown below 140 volt. And before 4 pm bellow 180 volt. But i paid quarterly near about rs.50000/-. I complain to cc burdwan many times through mobile app but not solve....

I have received bill of 15546, which is incorrect
1. When i login to pay bill it shows no outstanding amount
2. The bill is incorrect as no one lives in the flat. I have already submitted online and offline complaint regarding this
3. If the bill is correct, it is a case of meter tampering, electricity theft
4. My connection hs been incorrectly cut...

Failure of neutral connection. We do not have electricity right now. Please send someone to sort out the problem as soon as possible. We had our private electrician to look at it. He told us about the failure of neutral connection but was unable to provide any kind of solution and asked us to contact wbsedcl as soon as possible but the customer help line kept saying busy. We can't go on without electricity much longer and if it is not fixed...

My name is debkumar maity. I have a telecom shop. I have paid 1580rs electric bill two times of nemai sahoo of wbsedcl. Nemai sahoo consumer id is[protected]. His bill was about 1580 rs. But i have paid 1580 rs two times. So plz refund my one of 1580 rs. Immediately. It is my humbly request to you. Ihave paid the bill by axis bank from ramani kanta giri axix bank online account...

মহাশয়,
গতবছর এলাকায় নতুন ট্রান্সফরমার বসানোর সময় আমার বাড়ির সন্নিকট পোল থেকে ডাবল ফেজ থেকে সিঙ্গেল ফেজ করে দেওয়া হয় এবং বলা হয় নেক্স্ট সপ্তাহে বাকি পোলগুলোকে ডাবল ফেজ...

I have got a fictitious electric bill which send me is too much high and also like to inform you that without checking the actual meter reading taken a fictitious meter reading. How and where your representative got such a fictitious meter reading send your representative and check the meter reading correctly so that i can get the actual bill of my consumtion....