West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

Dear sir,

This is to inform you that i am residing my own house at 125 ramesh goswami road, p o-kanchrapara, dist - north 24 parganas, pin-743145 and consuming electric services under wbsedcl kanchrapara customer care center, 58 nakari mandol road, vide the consumer id[protected] & installation no-2249361 in favour of me-samit adhikary. Recently i have found that my other family member try to installation another electrical line & meter at same premises through wrong way without my permission & noc. I am very much obligation for that & prayer to you that please don't consider the same without inform me. I have stay other place for most of the days for my official work & family medical reasons.

Under this circumstance i requested you to please consider my application & do the needful for the above mention issue/ reason

Thanking you,
Samit adhikary
125, ramesh goswami road
Po-kanchrapara
District - north 24 pathan's
Pin-743145
(M) [protected] (Active & registered with wbsedcl)

Dear sir i would like to inform that in 4/15 shibmandir road balaka apartment one family is using electric without the owners permission from their mother board owners are telling them to disconnect the line but they were not listening, the family stay in ground floor in same premises, in behalf of 6 owner i am requesting you to please come and disconnect the line from our mother boad, take this matter seriously as this includes in power theft...

Our village any time and per day are low voltage and .We are give application but problem is not solved.
VILL-SAHAPUR
P.O-KOLAGHAT
P.S-KOLAGHAT
PIN-721134
DIST-PURBA MEDINIPUR
WEST BENGAL
LAND MARK SAHAPUR PASCHIM PARA
MOB-[protected]
Our village any time and per day are low voltage and .We are give application but problem is not solved.
PLEASE SIR WE REQUEST TO YOU SOLVED THIS PROBLEM

WBSCDCL KOLAGHAT BRANCH.

I have done wbsedcl bill payment through the paytm mobile solutions pvt ltd on 7th july 2018 under Transaction Description as follows:- 1)INB/[protected] Rs.79.53
2)INB/[protected] Rs.377.85
3) INB/[protected] Rs.8014.84 out of three only no1 Rs.79.53 is credited in Wbsedcl account.
please arrange to credit the amount or refund the same .Due to not creadited in account a fine for let payment had been demanded by wbsedcl why i will pay the fine i have paid the amount within the due date.

Consumer no.[protected]
Dear sir,
I, nandadulal samanta (Vil+po-maugram, 713130) under asstt engg. Office kandr, here like to lodge a complaint against meter reader for taking wrongfull exessive reading for the month of april to june 2018. The reading, taken by the reader wrongly is 2144 dated 23.07.2018 whereas the actual reading was 1744. I have all ready informer the concern supply office but they ignored my complaint.
So sir i am praying for necessary and quick action in this regard.
Thanking you
02/08/18 n. D. Samanta

My consumer no is[protected] name Raju Bhattacharyya .I made bill for the month of august from vidyut sahajogi in 30/7/18 at 7:15 pm.amount rs 853/-.bill not paid but money was deducted from my Central bank a/c.previously I made my bill in this app didn't foult but that was socking me as well and I want to call that following no [protected]/5220 or 19121or [protected] didn't answer.

We have to inform the above subject that h. T wire is crossing over the residential premises and is just three feet away from the houses which is all the time hazardous to the life, vulnerable to the children out of their ignorance and cutails the work of building above the first floor and its maintenance.

Therefore, kindly look into matter and address the grievences face by us.

Thanking you

1. T. Phuntsok, con. I/d[protected]
2. Subhadra chhetri:[protected]
3. Chandra mani and others living in the same address: shiv nagar, slabari, siliguri

I'm from jhargram and here the electricity service is really bad... And i mean it... Every day like 3-4 h or much electricity gone and some time.. Ohh wait not sometimes it's all time it cut for only 2 sec and come again and this loop keep going on... And heres not end. If i call electricity office they say our car out for make some fixing... And yes they are very heard worker. They work every day on car and investigate the reason of it.. I don't get it.. If they can't handle it why they didn't sell the company... Some useless... I assure you if this keep going on probably wb will win the guinness book record of most worst ever electricity zone. Hats of our politics and there lie.

Hi All,

I am really surprised after looking electricity bill by West Bengal electricity distribution Company. August, 2018 they provided bill amount 13, 738/- which is quite impossible, we never received such kind of big amount of bill and I am sure there is mistake in their calculation somewhere, I am out of Kolkata from last two years, so there is no usage, my question is how this big amount bill got generated against my name. Please investigate and help me to overcome this situation. Please go though my all past records what was the bill amount every time and justice accordingly. I raised case in WBSDCL portal but they closed it without resolving the issue and keep on sending email to pay bill. But why should I pay a wrong bill with a wrong amount against me.

Here is my details:
Consumer ID:[protected]

Sir,
My meter consumer id is[protected] and meter number is g1309150. Earlier i have complained about the high reading but they refused to take the complint. And i have also requested them to chek the meter but they did not responded. So we decided to close the meter and the previous 3 months we did not join any load to the meter and all the loads given to the other meter but still it is showing 80 unit consumed. Please help...
Mobile - [protected]

Sir, our area vill-dera p. O-kalindi. Dist-purba medinipur, pin-721455 last 8days we have no power because distribution transformer was burned. already we have informed our local electric office but they neglected our issues & they give some nonsense excuse.as per WDSEDCL office they take minimum 20 days for new transformer.also inform you that transformer was overloaded because many new connection give the company in few days. Our area have 100-150 family was connected this transformer. So, my request is please inspect this and provide to give proper rating transformer in our area...

Consumer Id:[protected], sodepur zone. Here electric supply has been interrupted from 9pm. It is 3am now. Local electric supply care have not fixed the problem yet. And the executive is gone saying it will be fixed in the morning! They are behaving very rudely when asked to solve this instantly. I tried calling 19121. A guy named Krishnendu bhattacharya picked up the call and behaved extremely rudely! He did not even ask for consumer id and he said just wait till morning. He did not even care about the customers problem neither tried to call sodepur electric office and give them instructions to fix the issue.this service is pathetic. And no respect for customers! I seriously would like to file a complain against Krishnendu bhattacharya, Who issued docket number 17250261.

Respected sir/madam, I (MD JAVED) resident of bankra kabarpara new basti do hereby inform you that the electric supply in our locality is very poor. The main fuse of the transformer near GAUSIA MASJID gets heated every half an hour & the MCB falls down resulting in loadshedding so I ld earnestly request you to look upon the matter as soon as possible. Thank you.

Dear Sir,
Its a long time(12.04.17) that we have applied for a new domestic electric connection.But unfortunately till the day we have not received any such confirmations.Several times i have visited your local office (Raniganj) they are just giving some expected dates which never comes to any practical points.
Several times i have visited your local office they are just giving some expected dates which never comes to any practical points.

Dear Sir,
This is to inform you that I, Md. Habibur Rahaman, residing at Pirojpur, Malda, and my Consumer Id is[protected]. I have paid the electricity bill of July 2018 of Rs. 6494.12 only through "http://www.wbsedcl.in" by using PayTM payment gateway, and the Transaction Id is S30407711/1 on 06.07.2018 at about 12.15 pm, and the money was debited from my account but still the payment remains in pending or in failure state, hence the bill is showing in the above-mentioned site as unpaid till date and it is not showing the payment receipt of the bill for the month of July 2018 of Rs. 6494.12 only.
Please assist me in this regard. I contacted with wbsedcl and paytm but both companies are not responding to my requests.

Sir .I am Milan mallick.one my land in panchberia mouza .which jl.no.37 plote no.54 khaitan no 836 sahid matingini block purbamedinipur .tamluk.shadeb mudli had done forcefully electric pole shift in my land and with out my permission by the help of divisional and regional manager.and for that job he was submitted wrong papers and wrong design of land layout, also department not doing the right job as per design which was submitted. Actually this land was recorded in my name from 2011, but sahadeb mudli was submitted all the paperwork that the before 2011.there the department have not required the minimum inquiry, that which was right. So sir let I say is it right job? He misguided the department but I am suffering. Sir please do something for a primary school teacher sir.thanks.

Complaint - Regarding Low Voltage - Customer ID No.[protected]

Address - Tutepara, East Udayrajpur, Madhyamgram, PIN-700129, Dist.-North 24 Parganas

I live in Tutepara, East Udayrajpur, Madhyamgram.

We have been facing a lot of low voltage issues especially in the evening and in the night. In this immense hot weather, all the fans and lights are fluctuating all over the night in our area.We are facing so many problems for the serious patient in my house.

We need help regarding the same on TOP PRIORITY.

I hope you to keep a check on my complaint and do something about it.

Regards
Bani Dey
[protected]/[protected]

I payment an electric bill on dated 03/07/2018, time 09:15:58. My consumer id[protected], amount rs. 310.93 deducted from my ubi bank a/c, but wbsedcl says payment status failure. Why ?
wbsedcl server is a fraud server ?
when amount deducted from my a/c wbsedcl showing - reconciliation pendind, receive amount rs. 310.93, date - 03/07/2018 06:15:58 then after 2 days why showing failure ?

immediately do it payment status is success otherwise my amount refund to ubi bank a/c. My a/c details are given below :

bank name - united bank of india
branch - basirhat
a/c number[protected]
amount deducted : 310.93
date and time - 03/07/2018 09:15:58
transaction description : prcr/[protected]/[protected]/west bengal
transaction mobile no. [protected]
transaction e-mail id : snjb.[protected]@gmail.Com

wbsedcl is not fraud so, please solve this problem

My consumer id user name is[protected]. We are residing in tantipara area near dankuni nearest landmark sunray high school. It is very difficult for us to reside in my home specially during summer because of the irregular voltage supply, fans hardly move. It's been a while now but still we are having single phase connection and all our surroundings are suffering because of this. I can not install a. C because the voltage won't be able to take the load. We are suffering alot but there is no improvement as such. We require a permanent solution for this. There are also reports of electric theft and all and probable because of this the supply is at its mighty down.
I have already raised 2 complaints docket: 16796855, 16796950 in this regard. Kindly help with our grievances at the earliest.

Regards,
Vivekanand dubey
+91 [protected]

I have submitted quotation charge on 01/02/2018. My consumer id is[protected]. I have repeatedly visited and pledged station manager and his staff of arambag electric office for providing me new connection but they do nothing. They are showing me the cause of not supplying of meter and their different tricks.. But i badly need electric for house construction. So please do the needful so that i can get rid of this mental hazard and make me oblige... Thanking you.. Bikash palui