Claimed

West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

1
Last updated Apr 17, 2024
Complaints 1375
Resolved
238
Unresolved
1137
Quick Links
Statistics
Share
Contacts

File a complaint to West Bengal State Electricity Distribution Company [WBSEDCL]

Having problems with West Bengal State Electricity Distribution Company [WBSEDCL]?

File a complaint and get it resolved by West Bengal State Electricity Distribution Company [WBSEDCL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
West Bengal State Electricity Distribution Company [WBSEDCL]
Customer Service Contacts

West Bengal State Electricity Distribution Company [WBSEDCL] Phone Numbers

West Bengal State Electricity Distribution Company [WBSEDCL] Website

West Bengal State Electricity Distribution Company [WBSEDCL] Head Office Address

Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan
Kolkata
Kolkata District
West Bengal
India
700091

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 36

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sandip Saha
from Kolkata, West Bengal
Report
Copy

unwanted huge amount electric bill

Hi All,

I am really surprised after looking electricity bill by West Bengal electricity distribution Company. August, 2018 they provided bill amount 13, 738/- which is quite impossible, we never received such kind of big amount of bill and I am sure there is mistake in their calculation somewhere, I am out of Kolkata from last two years, so there is no usage, my question is how this big amount bill got generated against my...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
abhijitds3
from Ranaghat, West Bengal
Report
Copy

abnormal meter reading

Address:South 24 Parganas, West Bengal

Sir,
My meter consumer id is[protected] and meter number is g1309150. Earlier i have complained about the high reading but they refused to take the complint. And i have also requested them to chek the meter but they did not responded. So we decided to close the meter and the previous 3 months we did not join any load to the meter and all the loads given to the other meter but still it is showing 80 unit consumed. Please help...br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Arun Shyamal
from Bhubaneshwar, Odisha
Report
Copy

transformer burned

Address:721455
Website:www.wbsedcl.in

Sir, our area vill-dera p. O-kalindi. Dist-purba medinipur, pin-721455 last 8days we have no power because distribution transformer was burned. already we have informed our local electric office but they neglected our issues & they give some nonsense excuse.as per WDSEDCL office they take minimum 20 days for new transformer.also inform you that transformer was overloaded because many new connection give the company in few days. Our area have...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tanusree Kundu
from Kolkata, West Bengal
Report
Copy

interrupted electric service

Address:North 24 Parganas, West Bengal, 700113
Website:WBSEDCL

Consumer Id:[protected], sodepur zone. Here electric supply has been interrupted from 9pm. It is 3am now. Local electric supply care have not fixed the problem yet. And the executive is gone saying it will be fixed in the morning! They are behaving very rudely when asked to solve this instantly. I tried calling 19121. A guy named Krishnendu bhattacharya picked up the call and behaved extremely rudely! He did not even ask for consumer id and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Javed Lodhi
from Mumbai, Maharashtra
Report
Copy

bad electric supply.

Address:Howrah, West Bengal, 711403

Respected sir/madam, I (MD JAVED) resident of bankra kabarpara new basti do hereby inform you that the electric supply in our locality is very poor. The main fuse of the transformer near GAUSIA MASJID gets heated every half an hour & the MCB falls down resulting in loadshedding so I ld earnestly request you to look upon the matter as soon as possible. Thank you....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ayushamit
from Mumbai, Maharashtra
Report
Copy

new electric connection pending

Address:713358

Dear Sir,
Its a long time(12.04.17) that we have applied for a new domestic electric connection.But unfortunately till the day we have not received any such confirmations.Several times i have visited your local office (Raniganj) they are just giving some expected dates which never comes to any practical points.
Several times i have visited your local office they are just giving some expected dates which never comes to any practical...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sohel Rahaman
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

west bengal state electricity distribution company [wbsedcl] paytm payment gateway problem, payment getting stuck, amount debited from bank

Address:732101
Website:www.wbsedcl.in/irj/go/km/docs/internet/new_website/Home.html

Dear Sir,
This is to inform you that I, Md. Habibur Rahaman, residing at Pirojpur, Malda, and my Consumer Id is[protected]. I have paid the electricity bill of July 2018 of Rs. 6494.12 only through "http://www.wbsedcl.in" by using PayTM payment gateway, and the Transaction Id is S30407711/1 on 06.07.2018 at about 12.15 pm, and the money was debited from my account but still the payment remains in pending or in failure state, hence...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
Milan Mallick
from Lalganj, Bihar
Report
Copy

forceful elec.pole shift in my land.

Address:Purba Medinipur, West Bengal
Website:Www.wbsedcl. in

Sir .I am Milan mallick.one my land in panchberia mouza .which jl.no.37 plote no.54 khaitan no 836 sahid matingini block purbamedinipur .tamluk.shadeb mudli had done forcefully electric pole shift in my land and with out my permission by the help of divisional and regional manager.and for that job he was submitted wrong papers and wrong design of land layout, also department not doing the right job as per design which was submitted. Actually...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Subhankar955
from Taki, West Bengal
Report
Copy

very very low voltage

Address:Kolkata, West Bengal, 700129

Complaint - Regarding Low Voltage - Customer ID No.[protected]

Address - Tutepara, East Udayrajpur, Madhyamgram, PIN-700129, Dist.-North 24 Parganas

I live in Tutepara, East Udayrajpur, Madhyamgram.

We have been facing a lot of low voltage issues especially in the evening and in the night. In this immense hot weather, all the fans and lights are fluctuating all over the night in our area.We are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjib16031981
from Kolkata, West Bengal
Report
Copy

amount deducted from a/c but payment status showing failure

Address:743426

I payment an electric bill on dated 03/07/2018, time 09:15:58. My consumer id[protected], amount rs. 310.93 deducted from my ubi bank a/c, but wbsedcl says payment status failure. Why ?
wbsedcl server is a fraud server ?
when amount deducted from my a/c wbsedcl showing - reconciliation pendind, receive amount rs. 310.93, date - 03/07/2018 06:15:58 then after 2 days why showing failure ?

immediately do it payment...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vndubey692
from Delhi, Delhi
Report
Copy

voltage fluctuation / single phase line

Address:Hooghly, West Bengal, 712311
Website:WWW.WBSEDCL.IN

My consumer id user name is[protected]. We are residing in tantipara area near dankuni nearest landmark sunray high school. It is very difficult for us to reside in my home specially during summer because of the irregular voltage supply, fans hardly move. It's been a while now but still we are having single phase connection and all our surroundings are suffering because of this. I can not install a. C because the voltage won't be able to take...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bikash Palui
from Kolkata, West Bengal
Report
Copy

excessive delay to issue meter and provide new connection

I have submitted quotation charge on 01/02/2018. My consumer id is[protected]. I have repeatedly visited and pledged station manager and his staff of arambag electric office for providing me new connection but they do nothing. They are showing me the cause of not supplying of meter and their different tricks.. But i badly need electric for house construction. So please do the needful so that i can get rid of this mental hazard and make me...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shyamal Kumar De
from Guskhara, West Bengal
Report
Copy

regarding electricity theft

Address:713423

Dear sir,
I am an anonymous person unwilling to disclose my identity for some security reasons. I want a strict legal action be taken by the officers of west bengal state electricity distribution company limited against mr. Gabindra de, (Residing at vill p. O-keunta, dist-burdwan, p. S-madhabdihi, pin-713423, keunta purba para, near rathtala, west bengal) for theft of electricity from his neighboring connections. He does something...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subhra Bera
from Ranaghat, West Bengal
Report
Copy

stop meter & abnormal high bill

Address:South 24 Parganas, West Bengal

The electric meter of my house was damaged from december 2016 and i have complain several time from january 2017 till date regarding meter issue but no result get till date and 6 times received bill as average of last year bill. I went to the office, they assured me of coming to the new meter after one year.. But it has not been a meter yet.
It's my request, pls give me a new meter in next month...
Consumer id :[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Milan.Mallick
from Kolkata, West Bengal
Report
Copy

forcefully pole shift in my land

Address:Purba Medinipur, West Bengal

Please solve my problem which is one year ago electric pole was shifted in my land with out my concern about this subject matter. When i complained to the divisional manager and regional manager regarding the above mentioned subject then they are not able to get solutions. Because then already who do this job, he was going to the court for cases. Now my one year time was passed away. District office are unable to attend the solution. Yet...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
reetathapa
from Gangtok, Sikkim
Report
Copy

no electricity since three days in our village

Address:Darjeeling, West Bengal, 734301

Respected sir,
I am the resisdent of 4th mile tashiding kalimpong. There has been no electricity since three days due to power cuts. We have complaints to the electricity board but there has been no response. Though there is electricity in the town, no action is taken to repair the damage that has stopped the supply. I wolud highly obliged if you look in to the matter and provide us with immediate help.

Regards, br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
H
Hafijur rk
from Haldia, West Bengal
Report
Copy

electric chori

Address:721253
Website:[email protected]

Sir mera name hafijur address kendijamboni, po-guiadaha p. S. Garhbeta dist paschim medinipur, pin-721253 sir mera village me pura ke pura electric chori ke use karte h, sabke pas meter h lekin miter ke koi use nahi karte h, har ghar pe hitar use karte chori electric se, or jo chori ki electric use nahi karte unhe badi problems hote he. Sir chahe woo public ho yaa koi political neta sab ke sab sir hum sab kuch log h jo mana karte to hamari...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
DeepanjanMazumder
from Kolkata, West Bengal
Report
Copy

there is no current supply near bal bharti, school purulia for 2 days

Address:Purulia, West Bengal, 723101

Please take necessary action as soon as possible to fix the current supply problem. As we already informed the company regarding our problem, still there is no improvement.in our area there are 2 baby and they are unable to take too much humidity weather. We informed the wbsedcl company regarding such weird condition. But they are inhuman. They also avoid their work by telling that we are working. From yesterday they are telling us the same,...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Burdwan, West Bengal, 713302

Dear sir/mam,
I am an anonymous person unwilling to disclose my identity for some security reasons. I want a strict legal action be taken by the officers of west bengal state electricity distribution company limited against mr. Ravi shankar prasad, s/o late jamuna prasad jalaj (Residing at ramkishan dangal near ganda pool, dhadka, asansol-713302, west bengal) for theft of electricity from his connections. He does something with the...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Hooghly, West Bengal, 712139

1. Consumer id :[protected] +[protected].
2. Same type of power failure which is out of 3 phases one/ two phase becomes uncooperative at least 2 times a week happening since last one month.
3. Trying to lodge the complaint over toll - free numbers but last 10 days not a single numbers are operative.

4. Want to know which one is the right toll free number for me to lodge the complaint.

5. Khalisani...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy