West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

Respected sir,
Mysel[censored]tpal mondal behalf of kamarkundu harisova, we are facing problem in electric break down 4 hours everyday, and we are very unhappy to service of singur branch. They are not solved doc no within 2 hours. If we make a complain at 6:00 am, they are coming on next day 6:00 am. Even the fuse attach with electric post is distance from ground is 2 ft. Kids are playing on that ground so accident will be happened any time, so my request please initiate before die one kids for wbsedcl decision. I am attach some photo so you will understand why i am spent half an hour for write the complain against singur branch staff. Wbsedcl singur branch don't be responsible for breakdown electricity. Kamarkundu is not far from kolkata, but 4 hours every day off electricity.

Electric consumer no[protected]

Its my request please save kids to die with electricity.
I hope you will understand our article.

Sir,
I am to inform you that one person named dipak ghosh, residing at swastik apartment, helabottala, barasat-barrackpur road, near sbi colony more branch, po-nabopally, barasat, kolkata 700126. Has connected his line directly to the line which was disconnected by wbsedcl persons 2 years back. After illegal connection he uses in his room ac, light, fan, geyser etc. A huge amount had already lying pending against his meter. However he consume electricity through backdoor process. It is fully illegal way. And theft of electricity.
This is for your kind information and taking necessary action from your end.

.. I am complaing that wbsedcl is a wrost service provider... Sorry to say that but wbsedcl do this stupidity things... Very poor conditions.. Current is breakdown 5 to 7 times in a day without any reason.. Whenever a little rainfall is done current is gone away and after breakdown the current when this current is come, its not sure.. Sometime its take a full day to come.. So take a suitable step..

They were stealing electricity seance 10 year and the were using heavy electronic components like tube light, wall fan, ceiling fans, tv, home theater, induction cooker, mixer machine etc. Following candidates are -
1 ram ch daptari
2 laxman daptari
3 bharat daptari
4 satyen daptari
They all are brothers and their adderess -
Vill.+ p. O.: fathepur
P. S.: falta
Dist.: south 24 pgs.
Pin: 743513
Land mark: fatepur tetultala santi maitry club
Honestly we want their justice against the stealing electricity. So that they should not think about the stealing.
Sorry, i couldn't mention my name.
Thank you.

Sir, in my house rabindra nagar, hamiltonganj, alipurduar have no power during 3 days. My consumer id is[protected], i allready lodged a complaint in vidyuit sahayugi app. My docket number is 10559029, 10571242 is not solved till date now.in winter session i suffering 3 days the mobile van also ingnore my complaint. Please solv this problem for better service quality.

Hello
This is bhaskar lahiri & the connection belongs to my father mr samarendra nath lahiri (Consumer no.[protected], but i am facing a issue of high billing as well as a levy of misc. Charges is being debited to my bill ever billing since last one year, i cant understand what this charges are for levied on me. This bill also shows a charge of rs.81.27 in my bill. I attach thescan copy of my bill here with for your end clarification. I want to know the details of the bill that why this charges has been charged to me & against what reason, need a clear clarification from your end else i will be bound to put a legal advisory note against wbsedcl in consumer court for the said issue
Hope for a complete feedback with a clear justification for the same, under which law or substance this mics. Deduction comes to my consumer no.[protected]

Sir;
I c r chokhakraborty, resident of navapalli (Barasat) ashwani dutt road, amarawati durga mandap dist-24 phargana, pin-743203 want to state few lines for your kind consideration.
Sir there is an unused additional rcc of your dept on the left side of my main gate which causes problem since it is being used by local add agencies and local cable operators. There are loose wires hanging and banners too, which cause problem to passerby too. Sir i request u to kindly check the problem since it might also lead to road accident. Hoping u consider my application
Yours sincerely
C r chokhakraborty

I, pulak parui am a resident of falta constituency ; south 24 pgs and my consumer id is[protected].
Low voltage is prevailing in our locality due to damage transformer. I complained through vidyut sohoyogi app but no result has been seen. This situation has been going on since 2 week.
Please take immidiate step to solve the issue at the earliest.
Looking forward to your earliest co-operation.

It is an intimation to wbsedcl authority that mr tapan chakraborty resident of sthapatya abasan (Bloc-a) 74/5 sreema sarani babupara siliguri is lighting the common light of of block-a of said abasan by hooking from bus bar on and from 21.07.17 and convincing other owner of that portion that as he is ae of web rada no one will create problem from wbsedcl and a person name d indranil an employee of wbsedcl of millanpally of siliguri is his friend and giving support to him. Please take necessary steps to stop such illigal act.

I am one of the costumer of wbsedcl.
I have complained about electricity is not available in my house; i have complained it at 2 time at my electric zone kolkata barakar electric office and also to electric worker who runs the car they all government servants but they forgot there work as many times, i request you to please look after my problem.
My i'd no is[protected].

Dear sir, for my application, wbsedcl, contai - ccc-3223101. Agreement completed[protected]. I'd. No.[protected]. For new connection. But one year past they are not any connection or co-operation with me. For any enquiries the i'll behave from the office. And take me money. I had full fill there condition. Please you will be take necessary stepe for my connection. Thanks, shaswati [protected]@contai-721401. M. No. [protected].

Hi, is their anyone who can check and take the responsible to solve.
I am kaushik dey from
Vill+p. O.: palla road (R. S)
Dist.:burdwan
Pin.:713151
Nearest electric office: shaktigarh.

Their is continued load shadings problems why? No reason. I have to pay if you give or not the service.
Please look into this load shadings problems. I received current in my home avg. 3 hr per day in a month why? I have raise several complaints into ivr but nothing happen.

The meter is in my dad's name (Sri asoke kumar nandi) bearing the consumer id :[protected].

He has regularly paid the bill till last month (June-2017). But during last visit of staff from wbsedcl to note the meter reading entries, he informed me that my meter is not working.

The very next day he contacted board for the new meter and had asked for the bill of the current month.
However the concerned engineer has created a incorrect bill of 900 units and informed my dad that the bill is due from august 2016.

But my dad has paid all the bills till last month and also have the receipts for the same.

Please help us at the earliest as the last day to pay the incorrect bill that the engineer has created is 17th july 2017 failing which connection might be disconnected.

Dear sir,
This is to bring to your notice that the electric meter installed in my house(consumer no:[protected]has been out of order.I complaint has been registred(complaint no 9825971)&W.B, S, E.D.C.L ASANSOL C.C.C.-1(Apcar garden electric supply) but no technician has been reached my house for replace the meter.That the meter is not functioning was noted by your meter readers during last two mounth but no action has so far been taken to rectify to defective meter by your department.
It is not desirable that such arrangement should continue indefinitely.I would, therefore, request you to replace the meter without any further delay.
With thanks,

Hi, electricity is off since yesterday afternoon. When i returned from my original residence to my rented residential flat in rajarhat, near by to the rajarhat police station, the lights are all out. Loads heading continues into today, which is now about 28 hrs. The main phases within the flat are all turned out and heat and darkness leap out to decay me, my presence and my material assets here.

Dear sir,
I have the honour to apprise that i (Soumya bhandari) want to inform you
That my consumer number[protected], meter number l3589832, consumer load (Kva) :3.02. Now a days voltage fluctuate from 200-240 volt. Whereas i am eligible to get proper voltage as because load already extended. Kindly take necessary action.
Consumer id:[protected]
Name: soumya bhandari
.

Our village - pakhanna
Post-pakhanna
Dist-pakhanna
Pin-722208
West bengal

Our village suffer a badly electric system in few days. Our village controls electric service is barjora. No any reason the power is off;break down... And 2hours to 4hours power is off... This are problem our village had suffered...
So sir please this system be cure quickly...

Sir,
I am a consumer of wbsedcl. Our village is kukhura ps nalhati dist birbhum wb. Our substation power house is nalhati 1. Our 11000 line is connected near pathra village through fuse system. So whenever little bit wind blows or rains little bit, the fuse gets disconnected automatically. Then our village remains in dark with electricity. We had complained for this many times but there was no improvement in it. Since yesterday 5pm till now there is no electricity in our village.

Kindly make the said connection directly instead of fuse system and let us exempt from this acute problem.
Thanking you. Yours faithfully,
Abdut oub

Respected sir
I like to inform you, i am bithika halder, my address is paschimdaspara, baishakhi sarani, sonarpur, pin 700150, my customer id is[protected], and meter no. G1371666.
My meter was damaged since last one year i informed to our local electric supply office, ghasiara, sonarpur, kolkata vide my letter receiving no. 699 dated 24.05.2016. For replacing the damaged meter. After that i am follow-up the same in several time but they are doing nothing and informed me that we have no meter to replacing the same.in this period they are sending the average bill and i also paying the same accordingly in proper time. My average bill for this period furnished below.

1. Billing period march-2016 to may-2016 billing amount rs. 1038.00
2. Billing period june -2016 to aug.-2016 billing amount rs. 1957.00
3. Billing period sep.-2016 to nov-2016 billing amount rs. 1862.00
4. Billing period dec.-2016 to feb.-2017 billing amount rs. 1887.00
But now i get a message in my mobile no. [protected] that the last quarterly
Average bill amount rs. 15209/= (Fifteen thousand two hundred nine only) and
Due date 27.06.2017 which is very surprising and upsetting me thinking about
The possibility of the matter which is serve from your govt. Organization.
Therefore i am requesting you to consider the justification of the matter and
Issue me the actual amount bill, otherwise it will be difficult to pay such huge
Amount abnormal bill for our middle class family. Further again one time
Requesting you to replace my damaged meter as early as possible to avoid this
Type discrepancy.
Thanking you.
Yours faithfully.
Bithika halder

I am trying to pay my bill of june-august, 2017 online after login in wbsedcl site. When i am going to the page of confirmation of bank detail the page is hanging out after confirmation. My due date with rebet is within 21st june, 2017. But i am not able to pay on line even trying in different pcs and mobiles also. Kindly see the matter and solve the problem immediately by 20th junem 2017.