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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Updated: Nov 19, 2025
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West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 44

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B
Barun Rakshit
from Ingraj Bazar, West Bengal
Aug 4, 2017
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Address: Bankura, West Bengal, 722201

When some amount of rain starts power supply off for 5 hours & more. I complained wbsedcl but they don't care it. So i want to informed you. Actually our villagers suffered so much. Basically suffered children, patients & children's education. So i hopeless. Is there any solution to overcome this problem? I called & sms so many but no one can take a quick action?
West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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    Bhaskarjanu
    from Kolkata, West Bengal
    Aug 3, 2017
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    Address: Birbhum, West Bengal

    My bill amount in the month of march 2017 was rs 88/-.in the june 2017 they given me a bill of rs 18013/-. On complaint it appears that my meter was faulty. They changed my meter in the last week of june 2017. After one month my bill has been given as rs 13000/-.

    Redressal sought - my previous bill be cancelled due to faulty meter. New bill be given as per on the spot meter reading. No disconnection of electricity be permitted till then. Installation no : 2768412. Ccustomer id[protected].
    +1 photos
    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
    Aug 03, 2017
    Updated by Bhaskarjanu
    plz call me back [protected] or [protected] about the complaint
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      K
      khokan Banerjee
      from Patna, Bihar
      Aug 2, 2017
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      Address: 712103

      Respected sir,
      L have to complained march 17 by socketed. And last time written complained on23/6/17 no 112 to my local wbsedcl office balir more 712103 for a new electric meter instead of faulty stopped meter. Meter reading person and local office engineer checked and accepted the stopped meter lot of times inquired but no response till date.
      I am a sr. Citizen have to pay excess amount for that.
      In this connection an effective steps are highly solicited and better service and taking necessary solution of sr citizen harrasment of the concerned authority.
      Thanking you,
      Kalyan banerjee
      Consumer id[protected]
      Meter no p2003687
      Mob [protected]
      Dated-02/08/17
      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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        U
        Utpal2040
        from Kolkata, West Bengal
        Aug 2, 2017
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        Address: Hooghly, West Bengal, 712407

        Respected sir,
        Mysel[censored]tpal mondal behalf of kamarkundu harisova, we are facing problem in electric break down 4 hours everyday, and we are very unhappy to service of singur branch. They are not solved doc no within 2 hours. If we make a complain at 6:00 am, they are coming on next day 6:00 am. Even the fuse attach with electric post is distance from ground is 2 ft. Kids are playing on that ground so accident will be happened any time, so my request please initiate before die one kids for wbsedcl decision. I am attach some photo so you will understand why i am spent half an hour for write the complain against singur branch staff. Wbsedcl singur branch don't be responsible for breakdown electricity. Kamarkundu is not far from kolkata, but 4 hours every day off electricity.

        Electric consumer no[protected]

        Its my request please save kids to die with electricity.
        I hope you will understand our article.
        +3 photos
        West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
        Power fluctuation total house
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          T
          Tultulm
          from Delhi, Delhi
          Aug 1, 2017
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          Address: 700126

          Sir,
          I am to inform you that one person named dipak ghosh, residing at swastik apartment, helabottala, barasat-barrackpur road, near sbi colony more branch, po-nabopally, barasat, kolkata 700126. Has connected his line directly to the line which was disconnected by wbsedcl persons 2 years back. After illegal connection he uses in his room ac, light, fan, geyser etc. A huge amount had already lying pending against his meter. However he consume electricity through backdoor process. It is fully illegal way. And theft of electricity.
          This is for your kind information and taking necessary action from your end.
          West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
          I have already paid my pay bill on 21/07/2017 6.34 am, I am still waiting for money receipt. On clicking on payment receipt in view option, it nothing shown on desktop computer. How can I get my money receipt. please help.
          In the footbridge number 7 area of kestopur, Kolkata we are facing huge electricity crisis everyday since 2months. Everyday for 8hrs we don't get electricity. I have complained several times but no one is taking any action. Please help us we are suffering a lot due to this electricity crisis. I am unable to study as we don't have inverters too.
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            N
            nasim choudhury
            from Asansol, West Bengal
            Aug 1, 2017
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            Address: Uttar Dinajpur, West Bengal

            .. I am complaing that wbsedcl is a wrost service provider... Sorry to say that but wbsedcl do this stupidity things... Very poor conditions.. Current is breakdown 5 to 7 times in a day without any reason.. Whenever a little rainfall is done current is gone away and after breakdown the current when this current is come, its not sure.. Sometime its take a full day to come.. So take a suitable step..
            West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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              T
              tgang
              from Siliguri, West Bengal
              Jul 31, 2017
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              Address: South 24 Parganas, West Bengal

              They were stealing electricity seance 10 year and the were using heavy electronic components like tube light, wall fan, ceiling fans, tv, home theater, induction cooker, mixer machine etc. Following candidates are -
              1 ram ch daptari
              2 laxman daptari
              3 bharat daptari
              4 satyen daptari
              They all are brothers and their adderess -
              Vill.+ p. O.: fathepur
              P. S.: falta
              Dist.: south 24 pgs.
              Pin: 743513
              Land mark: fatepur tetultala santi maitry club
              Honestly we want their justice against the stealing electricity. So that they should not think about the stealing.
              Sorry, i couldn't mention my name.
              Thank you.
              West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                K
                kalpanasarkar
                from Jaigaon, West Bengal
                Jul 29, 2017
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                Resolved

                Address: Jalpaiguri, West Bengal, 735214
                Website: WWW.WBSEDCL.IN

                Sir, in my house rabindra nagar, hamiltonganj, alipurduar have no power during 3 days. My consumer id is[protected], i allready lodged a complaint in vidyuit sahayugi app. My docket number is 10559029, 10571242 is not solved till date now.in winter session i suffering 3 days the mobile van also ingnore my complaint. Please solv this problem for better service quality.
                Jul 30, 2017
                Complaint marked as Resolved 
                Thank you solving my problem yesterday after 3 days later.i happy to your service and advice to wbsedcl company please improve service quality of mobile van.because i regularly paid and 1 day delay company get fine so, why i cannot getting best service from you? Thank you
                West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                We are people of Village Haridaspur, since last week we are suffering for no electricity.total village is out of electricity
                As the main transformer damaged.

                No action taken till now.

                Our question how many day it will takes. Please look into this.As soon as possible.
                Its a humble request of 1000 villagers.
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                  L
                  lahiribhaskar
                  from Barddhaman, West Bengal
                  Jul 28, 2017
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                  Address: 743127
                  Website: www.wbsedcl.in

                  Hello
                  This is bhaskar lahiri & the connection belongs to my father mr samarendra nath lahiri (Consumer no.[protected], but i am facing a issue of high billing as well as a levy of misc. Charges is being debited to my bill ever billing since last one year, i cant understand what this charges are for levied on me. This bill also shows a charge of rs.81.27 in my bill. I attach thescan copy of my bill here with for your end clarification. I want to know the details of the bill that why this charges has been charged to me & against what reason, need a clear clarification from your end else i will be bound to put a legal advisory note against wbsedcl in consumer court for the said issue
                  Hope for a complete feedback with a clear justification for the same, under which law or substance this mics. Deduction comes to my consumer no.[protected]
                  West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                  Sir I Swati Mazumder of Raghunathganj applied for new Domestic connection at raghunathganj wbsedcl office on February 2017 but till now not give connection and say i[censored] co operate with me then I do that other wise u have to wait and wait. sir plz look the matter with humanity and try to solve it.
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                    C
                    chakraborty1965
                    from Amritsar, Punjab
                    Jul 28, 2017
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                    Address: Kolkata, West Bengal, 723203

                    Sir;
                    I c r chokhakraborty, resident of navapalli (Barasat) ashwani dutt road, amarawati durga mandap dist-24 phargana, pin-743203 want to state few lines for your kind consideration.
                    Sir there is an unused additional rcc of your dept on the left side of my main gate which causes problem since it is being used by local add agencies and local cable operators. There are loose wires hanging and banners too, which cause problem to passerby too. Sir i request u to kindly check the problem since it might also lead to road accident. Hoping u consider my application
                    Yours sincerely
                    C r chokhakraborty
                    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                      K
                      krishna parui
                      from Jangipur, West Bengal
                      Jul 28, 2017
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                      I, pulak parui am a resident of falta constituency ; south 24 pgs and my consumer id is[protected].
                      Low voltage is prevailing in our locality due to damage transformer. I complained through vidyut sohoyogi app but no result has been seen. This situation has been going on since 2 week.
                      Please take immidiate step to solve the issue at the earliest.
                      Looking forward to your earliest co-operation.
                      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                        K
                        kanu123
                        from Kolkata, West Bengal
                        Jul 25, 2017
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                        Address: 91

                        It is an intimation to wbsedcl authority that mr tapan chakraborty resident of sthapatya abasan (Bloc-a) 74/5 sreema sarani babupara siliguri is lighting the common light of of block-a of said abasan by hooking from bus bar on and from 21.07.17 and convincing other owner of that portion that as he is ae of web rada no one will create problem from wbsedcl and a person name d indranil an employee of wbsedcl of millanpally of siliguri is his friend and giving support to him. Please take necessary steps to stop such illigal act.
                        West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                          Junaid977
                          from Siliguri, West Bengal
                          Jul 25, 2017
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                          Address: Burdwan, West Bengal, 713359

                          I am one of the costumer of wbsedcl.
                          I have complained about electricity is not available in my house; i have complained it at 2 time at my electric zone kolkata barakar electric office and also to electric worker who runs the car they all government servants but they forgot there work as many times, i request you to please look after my problem.
                          My i'd no is[protected].
                          West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                            N
                            Nayan Raman Dad
                            from Mahishadal, West Bengal
                            Jul 17, 2017
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                            Address: ContaI. ccc-3223101

                            Dear sir, for my application, wbsedcl, contai - ccc-3223101. Agreement completed[protected]. I'd. No.[protected]. For new connection. But one year past they are not any connection or co-operation with me. For any enquiries the i'll behave from the office. And take me money. I had full fill there condition. Please you will be take necessary stepe for my connection. Thanks, shaswati [protected]@contai-721401. M. No. [protected].
                            West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                            Where can i get my consumer id for online recharge of my prepaid connection? I m unable to find the id...

                            Help me plss...
                            With application number [protected] and consumer number[protected] . I have already quotation payment of Rs. 2113.00 paid on 17/06/2017. My new connection had not been processed with electricity poll on till date now .So please my new electricity connection will be connect as soon as possible.
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                              K
                              Kaushide-8
                              from Bardhaman, West Bengal
                              Jul 16, 2017
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                              Address: Bardhaman, West Bengal, 713151
                              Website: www.wbsedcl.in

                              Hi, is their anyone who can check and take the responsible to solve.
                              I am kaushik dey from
                              Vill+p. O.: palla road (R. S)
                              Dist.:burdwan
                              Pin.:713151
                              Nearest electric office: shaktigarh.

                              Their is continued load shadings problems why? No reason. I have to pay if you give or not the service.
                              Please look into this load shadings problems. I received current in my home avg. 3 hr per day in a month why? I have raise several complaints into ivr but nothing happen.
                              West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                ankshu55
                                from Bengaluru, Karnataka
                                Jul 12, 2017
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                                Address: Dakshin Dinajpur, West Bengal, 733103

                                The meter is in my dad's name (Sri asoke kumar nandi) bearing the consumer id :[protected].

                                He has regularly paid the bill till last month (June-2017). But during last visit of staff from wbsedcl to note the meter reading entries, he informed me that my meter is not working.

                                The very next day he contacted board for the new meter and had asked for the bill of the current month.
                                However the concerned engineer has created a incorrect bill of 900 units and informed my dad that the bill is due from august 2016.

                                But my dad has paid all the bills till last month and also have the receipts for the same.

                                Please help us at the earliest as the last day to pay the incorrect bill that the engineer has created is 17th july 2017 failing which connection might be disconnected.
                                West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                  Rony Choudhury
                                  from Kolkata, West Bengal
                                  Jul 5, 2017
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                                  Address: Burdwan, West Bengal, 713301
                                  Website: [email protected]

                                  Dear sir,
                                  This is to bring to your notice that the electric meter installed in my house(consumer no:[protected]has been out of order.I complaint has been registred(complaint no 9825971)&W.B, S, E.D.C.L ASANSOL C.C.C.-1(Apcar garden electric supply) but no technician has been reached my house for replace the meter.That the meter is not functioning was noted by your meter readers during last two mounth but no action has so far been taken to rectify to defective meter by your department.
                                  It is not desirable that such arrangement should continue indefinitely.I would, therefore, request you to replace the meter without any further delay.
                                  With thanks,
                                  West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                                  Jul 07, 2017
                                  Updated by Rony Choudhury
                                  No replay
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                                    Avi_
                                    from Kolkata, West Bengal
                                    Jun 22, 2017
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                                    Address: Kolkata, West Bengal, 700135

                                    Hi, electricity is off since yesterday afternoon. When i returned from my original residence to my rented residential flat in rajarhat, near by to the rajarhat police station, the lights are all out. Loads heading continues into today, which is now about 28 hrs. The main phases within the flat are all turned out and heat and darkness leap out to decay me, my presence and my material assets here.
                                    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                                    Jun 22, 2017
                                    Updated by Avi_
                                    *loadshedding
                                    The address on my electrity bill is wrong
                                    I request to Chang the address
                                    Con id[protected]
                                    My correct address is as below
                                    Mithu Kapat
                                    W/o-Harosit Kapat
                                    Uttar chatra madha para
                                    Pin-743247
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                                      bhand13
                                      from Gurgaon, Haryana
                                      Jun 20, 2017
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                                      Address: 712708

                                      Dear sir,
                                      I have the honour to apprise that i (Soumya bhandari) want to inform you
                                      That my consumer number[protected], meter number l3589832, consumer load (Kva) :3.02. Now a days voltage fluctuate from 200-240 volt. Whereas i am eligible to get proper voltage as because load already extended. Kindly take necessary action.
                                      Consumer id:[protected]
                                      Name: soumya bhandari
                                      .
                                      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

                                      West Bengal State Electricity Distribution Company [WBSEDCL] — Power not supply from last 18 hrs

                                      Respected sir,

                                      Our location not getting power from last 18hrs,

                                      Will face lot's of problem.

                                      Please do the needful action

                                      Arunkrishna Roy
                                      Duttapukur Manna para
                                      [protected]
                                      Binpur (Dist- Jhargram) Block At Dahijuri Village everyday 10-12 times Load -shading . Many of time it duration 5 Secs to 30 secs. What purpose it require?
                                      Now West Bengal is sufficient energy of Electrics . Please take necessary action in this matter

                                      Sub-Postmaster,
                                      Dahijuri-721504.
                                      This is inform you that i am the resident of durgapur burdwan facing huge load shedding .what are the reason .
                                      My consumer ID is[protected], I am able to successfully login through WBSEDCL site but unable to make payment through online. Kindly suggest.

                                      Thanks & regards
                                      Rita Gupta
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                                        mukherjee123
                                        from Kolkata, West Bengal
                                        Jun 20, 2017
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                                        Address: 722208

                                        Our village - pakhanna
                                        Post-pakhanna
                                        Dist-pakhanna
                                        Pin-722208
                                        West bengal

                                        Our village suffer a badly electric system in few days. Our village controls electric service is barjora. No any reason the power is off;break down... And 2hours to 4hours power is off... This are problem our village had suffered...
                                        So sir please this system be cure quickly...
                                        West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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