West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

In our area hamiltonganj Near Bandhan Bank, hamiltonganj natun bazaar area everyday single phasing no power problem . everyday vidyut sahayogi app complaint system I complaint but problems solv only one day.This problems everyday routine in our area.Please solv this problem permanently for better customer service provide.

Dear Sir

my consumer id is[protected]. I need installation no for online registration.

AMAZON pay [protected]@hdfcbabk on 30.05.22 to WBSEDCL but till now my bill is not payment. I aslo attached payment confirmation to your end for ready reference

Pls refund my money to my sender bank or marchant

For SUKDEB BISWAS

In west bengal Srirampur, andal today we have no power from 11 am

Consumer Id:[protected]
Installation N0.: 8737225,
Meter N0.-BB0018250

I am surprised and quite shocked to receive the electricity bill amounting Rs. 1696 against electricity consumption for the last three months (May – July, 2022) at my residence. I have not stayed in the said address for the last two years. Needless to say there has been some anomaly. The same thing happened in 2020 and 2021. But then, I could not approach your office due to the ongoing pandemic and some mishaps in the family as well as extended family. I presumed that there was error which would be subsequently adjusted. But bills amounting to more than Rs.550/- per month continuously is highly exaggerated.

I would be obliged if you could settle this matter in accordance with the provisions to the satisfaction of your customer. Please rectify this mistake so that I can pay the actual amount.
Thanking you in anticipation.

Yours faithfully
Maitreyee Nandy
Flat 55DD/10, Anupama Phase 2, VIP Road, Kolkata

Hi Sir,

We are suffering no electricity from paste 6 hours. We always face same issue intermittent.

From 11 30 am till now the low voltage problem is not solved

Our cable is getting demanged day by day as our neighbours tress are hanging dangerously over our cable connection.In previous 5 years We have to change the cable 3 times due to tress branch.We have already requested them to cut the trees but the owner of the tress denied to cut the trees.If the tress are not cutted any time accident will be happen.Threfore plz consider my appeal and take necessary action to cut the trees it will be very helpful for us

Sir,

I've paid the electricity bill through Google Pay using the QR code which was given in the bill. The amount was paid on 06th May 2022. But still it is not reflecting in the download payment receipt area in wbsedcl site. Please look into the matter as soon as possible. Attaching the screenshot of my payment as a proof. I also didn't get any message after completing my payment. Consumer ID:[protected].

Respected Sir,
I beg to state that my house is at 29/21, Vidyasagar Sarani, p.o. Barisha, Kolkata:700008. The branches of tree of my house is lying on eletric wire connected to my house from light post. Any time it can damage the electric wire.
Also, my neighbors are complaining and harassing us everyday for cutting those branches.

So, it is requested to take action from your end to cut the branches of tree.

With regards.
Rajarshi Mitra
Contact info: [protected]

Premises at 03-221, AA1, New Town, Kolkata 700156, is a property of Kashana e Hubab Co Operative Housing society Ltd.
I am a member of the society.Six other members have submitted applications for new connections and submitted allotment of flat documents which are undated and they have not been approved as yet either in the Resolution Book or the minute Book.In fact some of it may be photoshopped and could be manipulated.
You are requested to deny any new connection at this premises.Regards

Sir / Madam ;
I Budhadev Samanta my Consumar Id is[protected]. I pay the bill Amount of Rs. 2414.00 through Phonepay App on 14/07/2022 being Transaction Id is WPHW[protected]. unfortunately, the said amount was Debited to my bank account but not updated in WBSEDCL portal or not refunded to my bank account.
I contact both Phonepay and WBSEDCL to launch Complain but no one solves the problem. closed

On 15th July, 2022 I paid amount through google pay qr code (qr code is on the electric bill provided by wbsedcl officer after checking metre) Rs 1466 to WBSEDCL for the electric bill of Consumer Apratim Tosh, consumer id[protected]. Amount is debited from my SBI account [protected] but WBSEDCL site says payment is failure, so receipt is not being generated. Please look into this matter, refund the amount urgently
UPI transaction id is[protected]
Google transaction id is CICAgJDgj4XNTg

I have made a payment of Rs 299/- via Google Payusing Bharat QR (Electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of April 22 to June 22, against the consumer Id[[protected]] on 01.04.2022, but WBSEDCL has not yet received the payment, although the amount Rs 290/- has been debited from my account on 01.04.2022.

Account details:- Account no :[protected] Bank:- Punjab National Bank (Burda Branch)

UPI transaction ID:[protected]

Kindly do the needful to refund the amount.

Consumer number:[protected]
Sir/Mam
I had paid my WBSEDCL bill on 7.07.2022 through google pay by scanning the QR code printed on the bill and the money was successfully debited from my account but there was no confirmation given.
The website says that the bill is still unpaid.
I would like you to investigate into the matter and ensure that the refund is generated at the earliest possible.
Due date is 15/07/2022 so please resolve the problem as soon as possible.
Necessary details provided :
UPI Transaction ID:
[protected]
Google Pay.

Dear Sir/Madam
I would like to inform you that I had paid the electricity bill on 7th July 2022 and the money was successfully debited from the concerned account.
But my profile on WBSEDCL says I haven't paid the bill and the due date in inching closer.
I would like to if i will be getting the refund before the due date or it will be updated in the website.
Thanking you in anticipation
Yours faithfully
Ina Roy

Consumer id[protected],
In morning time red light of meter blink very fast where the main switch is on/off its continually blink. Why this happen?

Consumer id[protected],
In morning time red light of meter blink very fast where the main switch is on/off its continually blink. Why this happen ?

Hello my consumer I'd[protected], Name Arnab Saha..Money debited of amount 853 through phonepe but in website still showing unpaid..I have attached the transaction documents..Please do the needful as early as possible

You have to inform that I am getting very high electricity bill for last 3months which is about Rs. 1959 is more. It appears that there has been an unexpected increase in the bill, because I know that our electricity consumption is very low because the house is empty from last 5months.