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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Updated: Nov 19, 2025
Complaints 1383
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239
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So far, so good. West Bengal State Electricity Distribution Company [WBSEDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope West Bengal State Electricity Distribution Company [WBSEDCL] will keep up the work and continue to help more customers with their concerns even better 🤝
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West Bengal State Electricity Distribution Company [WBSEDCL]

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 6

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V
veer90209
from Jammu, Jammu and Kashmir
Jun 29, 2022
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Address: 835/32 ,s.k Nagar Rishra Hooghly West Bengal 712249

Complen neechey documents sand kar deya hai
Mb no [protected]
+1 photos
West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
Jun 29, 2022
Updated by veer90209 Complen deya gaya hai lekin karwai nahi Keya gaya hai
Mb no [protected]
835/32 S. K Nagar Rishra Hooghly West Bengal 712249

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    V
    veer90209
    from Jammu, Jammu and Kashmir
    Jun 28, 2022
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    Address: 835/32, S. K Nagar Rishra Hooghly 712249

    To
    West Bengal electricity lmt
    WBSEDCL
    Sheoropuli DIVISION (D.M)
    Manejar
    Date 23/06/22
    Complen no -162
    Complen date 27 06 22
    SUB-ELETICAL poll & tar sipatinng

    Form
    Pappu Kumar
    S.k Nagar Rishra Hooghly
    Mb.no-[protected]
    +1 photos
    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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      S
      SumitBhattacharyya
      from Kolkata, West Bengal
      Jun 28, 2022
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      Bill for[protected] paid via QR Code not reflecting in system
      +1 photos
      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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      No action has been taken on that yet
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        V
        veer90209
        from Jammu, Jammu and Kashmir
        Jun 27, 2022
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        Address: s.k.nagar.p.s- serampure

        To
        Division serampure D.m
        The manejar
        To
        W.b Subash Nagar morepukar, Rishra Hooghly w.B
        Sub-eletical poll &tar sipatinng
        Complen date -23/06/2022 copy 162
        Rishra Hooghly West Bengal
        Complen no Division sheoropuli
        Date 27/06/2022
        Copy likhit
        Thank
        Pappu Kumar
        Content no -[protected]
        West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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          V
          veer90209
          from Jammu, Jammu and Kashmir
          Jun 27, 2022
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          Address: Sita bhowan rd

          To
          Division serampure (D M)
          Elitical manejar
          Sub-eletical poll & tar sipatinng

          Complen no _162(23/06/22
          Complen no -27/06/22
          Mb no-[protected]
          West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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            M
            Mikisr
            from Alipurduar, West Bengal
            Jun 25, 2022
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            Address: Vill+post Alipurduar, District-Alipurduar

            I'm from Radhanagar, Alipurduar, west Bengal. There is no electricity for 6-7hours every day
            West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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              T
              Tama Das
              from Kolkata, West Bengal
              Jun 25, 2022
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              Address: 115/2 R.B.C. MILANPALLY KHUDIRAM COLONY BARASAT

              Sir, we are regretfully information that every day power supply stopped for 2-3 hrs daily at our colony, MILANPALLY KHUDIRAM COLONY BARASAT Chander Bill, word no 26 the time of education...most of the time from 12 noon to 2 or 3 pm in a day. If want to talk with supply office Barasat telephonically, they could not co-operate us, even not received call Please solve the problem as early as possible & co-operate with kind. Thanking you.
              West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                S
                swapan52
                Jun 23, 2022
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                Address: Ladhurka, Purulia, Thana-HURA, WB.

                TO WHOM IT MAY CONCERN.

                Hello. I am a resident of Ladhurka, dist. Purulia. It has become a daily feature for irregular supply of electricity and power cut when there is sufficient supply of electricity in the state. In a day 10/12 times power goes off, little rain and in thunder storm power is shutdown hours after hours. I feel, maintenance staff as well as Supervisor/IN charge are lack of management skills as well as technical know how.
                I request you look into the matter urgently and take proper action.
                We are the consumer and pay for the service.
                West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                  K
                  kananta
                  Jun 22, 2022
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                  Address: Garia electricity office

                  CO-ID[protected]. Docket number to Docket number 5th Days going 7th time Docket number and one time online complaint no response, then 1 sms tail LT Cable folt Garia electricity office, But no work no help.This sammer time my family Varry said.
                  West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                    K
                    kananta
                    Jun 22, 2022
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                    Address: Garia electricity

                    5th Days going low voltage problem not solved. Only for any time Docket number or complaint.(7th Docket number).Varry Varry bad sarvice
                    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                    Jun 22, 2022
                    Updated by kananta                     Garia electricity SMS through said LT Cable folt but not repair sarvice.
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                    Mb[protected]
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                      A
                      Azhar Rz
                      Jun 14, 2022
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                      Address: Noori tola pichla near surjapur district dalkolha utter dinajpur

                      Sir, in. Our area there is a big problem of electricity cut due to breakage of fuse, it is because there is a lot of trees our the wires.During heavy wind wires touches and electricity cut off.plz kindly install cable wire near our area
                      West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                        T
                        Tiyasha Karmakar
                        Jun 14, 2022
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                        Address: P.K. Banerjee Road, Shasan Road, Baruipur, Kolkata-700144

                        There is no power in our locality from 3:30 am this morning. Please address our issue immediately.
                        West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                          S
                          Souvik Mazumdar
                          Jun 13, 2022
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                          I paid WBSEDCL electricity bill using wbsedcl/Billdesk gateway via GPay. Money is debited from my bank account and shows completed in GPAY, but Payment status shows payment not yet done in WBSEDCL portal. No confirmation message is delivered in registered mobile also. I have enclosed the transaction details for reference as well.
                          Kindly take necessary action as soon as possible.

                          Details of the Customer:
                          Bill Amount: 3124.00/-
                          Payment Date: 13/06/2022 Time 9.56 PM
                          WBSEDCL Consumer ID:[protected]
                          Name: JAYANTA KUMAR MAZUMDAR

                          Yours Sincerely
                          SOUVIK MAZUMDAR
                          Email id: souvik.[protected]@gmail.com
                          +1 photos
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                            B
                            BHARTI SHAW
                            Jun 13, 2022
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                            Address: burdwan ,wbsedcl

                            Consumer id :[protected]

                            Dear sir, my name is Raj kumar show, my family are facing frequent power cuts for quiet some days and the main thing is only in my house the power cuts are happening frequently but the things are getting worse. i am a student and basically i am doing online class, power cuts are affecting my studies and also in the night power cuts are happening which causes physical and mental effect on my parents ... i have made a lots of complaints regarding this frequent cuts so,

                            i hope you will do something to resolve this peoblem as soon as possible
                            West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                              R
                              Ranabir5273
                              Jun 10, 2022
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                              Address: Akna Hooghly

                              Load shedding is going on for hours in Akna area under Mogra electric supply. Pls do needful
                              West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                S
                                suvash saha
                                Jun 8, 2022
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                                Hi team,

                                i paid my bill through freecharge app its showing success but not confirmed by wbsedcl.
                                pls assist

                                Payment Confirmation - Receipt
                                Field Variables
                                Biller Name WBSEDCL
                                Status Success
                                Name of the Consumer NA
                                Customer ID/Number [protected]
                                Payment through Internet
                                Bill Due Date [protected]
                                BBPS Reference number AX312156BA5AAAAAJL4Q
                                Bill Amount 3963
                                Convenience fee inclusive of GST 0.00
                                Total Amount 3963
                                Transaction Date and Time 05/06/2022 10:57:45
                                West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                                Jun 08, 2022
                                Updated by suvash saha                                 please assist
                                Jun 08, 2022
                                Updated by suvash saha                                 @wbsedcl please assist @freecharge
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                                  R
                                  Rahul9005
                                  from Howrah, West Bengal
                                  May 29, 2022
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                                  Address: Khatirbazar, Mahiary Girjatala, Andul Mouri, Howrah

                                  Dear sir, We have WBSEDCL connection. We face frequent load shedding in our area. I am a student and currently giving my semester exams. It is very difficult for me prepare for my exams during this situation. I request you to do something about it.
                                  West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                    2
                                    202981617
                                    from Haldia, West Bengal
                                    May 24, 2022
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                                    Address: Hadia, West Bengal, Pin 721654

                                    Dear Sir,
                                    I Raj kumar Makar, my consumer id is[protected]. Repeatedly power cut in this eria . Mostly 6 to 10 time per day.No representative of our electric office receives the phone. Please take necessary steps for this issue..

                                    Thanks,
                                    Raj kumar Makar
                                    Consumer ID[protected]
                                    West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                                      H
                                      HIRAK SINGHA
                                      May 14, 2022
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                                      Address: Saltlake, kolkata

                                      Con No[protected]
                                      Paid bill ammount 1387 on 7 may, but got reversal the value 13may late night 2022. Now I have to pay late fine without rebate and online discount. I don't want to pay fine due to WBSEDCL problem. Either server prob or whatever there prob are. Mainly Vidyut sahayogi app is truely pathetic. Need a solution asap.
                                      +1 photos
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                                        A
                                        Askhay Bapan
                                        May 13, 2022
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                                        Address: pathar pratima, Paschim Dwarakapur, loknath sporting club near, Subal ch Bijali home

                                        So many time no power my home, why????
                                        billinig problem: last time ZERO bill this month 710 how?????
                                        ansr plse
                                        West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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