I had ordered a pen drive of hp of 64 gb capacity on 11th apr 2018 with order no wh88691i got a parcel on 19th apr 2018. As i opened the package and inserted the pendrive in my laptop, i found that it was defective and fake and it is not working. Now i wrote to whaaky.com, and call so many time,, system automatically disconnect the call, but no one care to reply atleast, we request you to pickup the product back and refund the amount, and request you not to play with customers emotions.
May 25, 2018
Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Apr 23, 2018
Updated by Dharm Vijayvargiya I had ordered a Pen drive of HP of 64 gb capacity on 11th Apr 2018 with order no WH88691I got a parcel on 19th Apr 2018.As I opened the package and inserted the pendrive in my laptop, I found that it was defective and fake and it is not working. Now I wrote to Whaaky.com, and call so many time, , system automatically disconnect the call, but no one care to reply atleast, we request you to pickup the product back and refund the amount, and request you not to play with customers emotions.
Verified Support
Apr 23, 2018
Whaaky.com / Way2Online Retail Customer Care's response Dear Dharm Vijayvargiya,
Order no: - WH88691
We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs
Thanks&Regards
Team whaaky
