Whaaky.com / Way2Online Retail Complaints & Reviews

My order number is S[protected] cotton county cargos). There are some defects so I have sent that item to the Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016.
It will take 300/- INR for that courier. It means I have already spent 1149+300=1449/- INR. Now there is a parcel in my post office & they are asking for 1149/- INR again. I am not giving you a single penny again. I am not taking that parcel. It will go back. Resolve the problem as soon as possible.

My complaint about Whaaky.com they show me Sony Power Bank on site but send me MI power bank ordered by me on 20 July 2015 And also these power banks are very poor quality. Its not charge my phone more than half an hour.. Very bad product. Order number for the same is S80875444. I also attached Images of email and Powerbanks which they show on website and send me. I also sent email to [protected]@whaaky.com, regarding this issue, on 27 July 2015 but no response from whaaky support, I also tried calling but no response. I want to return it. I will send it to you. Please send my money back. please take action on whaaky.com as early as possible. Regards, Deepak Goyal Mobile no. [protected]

Hi, I had placed an order on the website on 30th June'15 with an order trace number as (S[protected]. Before placing the order it shows the delivery period within 7-10 business days & by according to your policy-- If your order is not shipped till the 10th working day, you will be compensated by a free gift when your consignment gets dispatched. . To let you know, it's a prepaid order. I tried to track my order on the website but that shows, the order is "Preparing to be shipped". As per me, today is the 22nd working day. I called up the customer care but I was unable to get through as people kept on disconnecting the call or transferring back to queue and i have send numbers of emails on the ([protected]@whaaky.com) but they did not replied any of those emails.There is...

good evening sir/madam i have made a purchase on whaaky.com on[protected] and the product has not delivared for very long period of time in a sequence i have posted a complaint against the whaaky.com regarding my order for which they have promised to refund the amount and they have not refunded upto now where i have made a complaint a month ago but no response yet from them .. how to make my refund and get back my amount My order no is S80846208 order date 03/05/2015 please kindly any body help me .. my email id is [protected]@gmail.com

I have a complaint regarding whaaky.com. I have complained before also but still no action taken neither my money has been refunded nor my order is placed. My order no. Is s80863599, i have ordered 3 cotton county trousers from whaaky.com on 25th of june payment is also done by credit card of rs. 999 / - but still i have not received my order yet please do some action. I'm complaining here 2nd time. Please do some action regarding my complaint.

Dear Whaaky.com, Its of no use to run your portal request you to kindly shutdown and start offline store. I have ordered (S[protected] jeans & 1 Jacket you people have sent 1 Jeans & 1 Jacket that to of very low & cheap category. Really not expected that you people will be running this kind of fraud company. After registering the complaint, second time if i call you just dont pick up. You people will be escaping very easily from this scam because you are running this business in India. I am going to escalate this issue in Online as well as Offline Media also. Regards, Rakesh Times Group [protected]

Hi, I had placed an order on the website on 10th July'15 with an order trace number as (S[protected]. Before placing the order it shows the delivery period within 7-10 business days . To let you know, it's a prepaid order. I tried to track my order on the website but that shows, the order is "Preparing to be shipped". As per me, today is the 12th working day. I called up the customer care but I was unable to get through as people kept on disconnecting the call or transferring back to queue and i have send 4 emails on the ([protected]@whaaky.com) but they did not replied any of those emails.There is no option to cancel the request . Kindly look into the matter & give me immediate feedback.

I had complaint on 6th july 2015 that my amount was not refunded by whaaky.com since april its now july n and after complaining you they just sent mail me regarding refund that they will process this in 7 business days but again its 20 days and i have not recieved my amunt. Please do something i have purchased the jeans of 899. 00 rs. And then again i did 250. 00 rs. For courier.

Order no. : s80802372

Hi, I have Received after a month and with different shoes and jeans pant, I asked delivery man from trackon to return that to Whaaky he declined and i tried to contact whaaky support center they did not answer my calls even they just send me a SMS regarding dispatch not contacted me . I want to return that product and want my money back . please send some one to take that courier from my address .I do not want that order any more please ask them to cancel my order and take returned back that order .After a one they send me what totally different from the website .I really do not want anything from whaakey please ask them to refund my money i can not use totally worst items . Thanks!, Satyendra Singh

Your order id : s80871042
Payment mode : cod
Order placed on :[protected]:24:02

S. No item name order no qty estimated dispatch date price
1 branded jeans, jacket, trimmer and ny cap @ 799
S80871042 1 ships in 7 - 10 business days rs. 799. 0

Total amount rs. 799. 0
Sd cash redeemed rs. 0. 0
Shipping charges rs. 0. 0
Cash handling charges rs. 0
Payable amount rs. 899. 0
This items is not good & the trimmer is smashed i already inform you, that items is very bad its not a branded jeans that prize is may be - 150, jocket is - 200, full dummy cloths, please come and take the items, refund the payment.

Today I received the Courier and only received the Single order of Shirt only and the Leggings order was not received which was placed with the Shirts and Total amount for both is Rs 2198/-which was debited from my account After complaint i received the mail given below From: Support Whaaky [mailto:[protected]@whaaky.com] Sent: Monday, February 02, 2015 4:51 PM To: [protected]@gmail.com Subject: Information About Deals Dear customer, We apologize for the inconvenience caused to you. As per the complaint raised by you, this is to inform that we will ship the missed product in the combo to you. Once shipped, you will receive a different consignment number and courier name. You may track your consignment in the courier website. You will receive the missed product in 5-7 business days. For further queries, kindly revert to [protected]@whaaky.com Thanks & Regards, Your friends from Whaaky After so many followep i am not able get any response from the company

There is problem in mi powerbank ordered by me on 18 march 2015. Order number for the same is s[protected]. & receive on 3 june 2015.
i also sent email to [protected]@whaaky.com, regarding this issue, on 3 june 2015 but no response from whaaky support, i also tried calling but no response. please take action on whaaky.com as early as possible,

Hi,


I had placed an order on the website on 27th June'15 with an order trace number as (S[protected]. Before placing the order it shows the delivery period within 7-10 business days . To let you know, it's a prepaid order. I tried to track my order on the website but that shows, the order is "Preparing to be shipped". As per me, today is the 27th working day. I called up the customer care but I was unable to get through as people kept on disconnecting the call or transferring back to queue and i have send 6 emails on the ([protected]@whaaky.com) but they did not relied any of those emails.There is no option to cancel the request . Kindly look into the matter & give me immediate feedback.
Thanks,
Satyendra Singh

I have ordered 3 cotton cargos but the cargos are not according to the picture there are some stickers in them and the size of them is ridiculous. So I am asking for a refund. I have sent a mail on the given mail id but there is no reply till now. So I want to ask that if I am getting my money back or not??? If yes please tell me the procedure as soon as possible. So that I can look further.

Sorry to say again still there is no Response from you all for all the earlier mail given by us regarding my jeans county cotton jeans 5 order no s80869726 still not dispatched please cancel the order and return the amount immediately without fail because i need to pay to the bank or dispatched the order immediately by tomorrow or give to address from where we can pick the parcel give the number to speak or address otherwise i will raise a complain in the consumer form

My order no. is S80842278 booked on 29.05.2015 with a promise of delivery in 7-10 business days. When it was not delivered in a month time then I confirmed the cancellation.

The consignment was delivered on 23.07.2015 i.e after 2 months. It was ordered for a occasion which passed out in between before delivery.

The Shirts which were ordered are of wrong size and of no use.The number mentioned is of no use and the mails sent are not reverted.

my Order no. is S80846684 order date 4-june-2015 my order product not send by whaaky also not refund my payment. I complain against whaaky ago to u with same order and whaaky reply with msg to me mail on them on id support @whaaky.com. I done same but niether reply my mail nor recieved call done by me. Please help me to refund my payment and cancel the order from whaaky.com I called them many time but they not answered me. I deducted my call balance 100 to 150. I think its cheater

I had placed an order on the website on 27th June'15 with an order trace number as S80864479. Before placing the order it shows the delivery period. To let you know, it's a prepaid order. I tried to track my order on the website but that shows, the order is "Preparing to be shipped". As per me, today is the 26th working day. I called up the customer care but I was unable to get through as people kept on disconnecting the call or transferring back to queue. Kindly look into the matter & give me immediate feedback

Dear sir with reference to below mail, please re-fund money urgent below the bank details soon account name :SB account no :[protected] bank name : state bank of India name(as per bank):P.SATHISH refund money(shirt charge 1150+courier charge 200): 1350 above 1350 amount is credit soon as possible.. Sent from my Mi phone On whaaky, 25 Jun 2015 16:18 wrote: [http://www.google.com/url?q=http%3A%2F%2Fwww.whaaky.com&sa=D&sntz=1&usg=AFQjCNF...⇄ Whaaky brings to you unique deals at unbelievable prices Dear Sathish, Order No: S80854084 Product: 4 Denim Shirts-AZTECH(ANKIT) This is to inform you that the product that you shipped to us, has been received by us. We can definitely go ahead to initiate a refund. Kindly provide us with the following details so that we can go ahead to credit your amount into your account again. Account Name (Savings / Current): Account Number: Bank Name: Name (as per Bank): Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [?&cs=wh&v=b&to=[protected]@whaaky.com][protected]@whaaky.com, we are sure to respond within 24hrs.

Dear customer, This is to inform you that we have received your account details. We would be processing your refund and your cheque will be deposited in your account in 7 business days. For further queries, kindly revert to [protected]@whaaky.com Thanks & Regards, Your friends from Whaaky This is the last mail i got from Whaaky.com. and it was received on June 4th. Now after one month i did not get any refund to my account. As usual there is no one to receive phones calls on the side of company. i have already informed the company that i did not receive any money to my account. But they haven't done anything yet. Kindly help me to get my money. I'm loosing confidence in the consumer protection act.