Whaaky.com / Way2Online Retail Complaints & Reviews

Address: Thane, Maharashtra

Dear Sir/Madam This is to inform you that I ordered 4 Cotton County Cargo Shirts "size 40" on Whaaky.com for that I paid Rs.1249 (Cash on Delivery). When I opened the box of shirts there were many problems with that: 1. It was not that shirt which i ordered. 2. The quality was so bad. 3. It was not of Cotton County Cargo Shirts. 4. The SIZE was not of 40. When I tried to call customer care it was not available, then Finally I emailed them regarding the issues on[protected].I got reply to send the snap shots of deliver shirts. Then again I sent them the snap shot of ordered shirts & deliver shirts. After that I again got reply from whaaky.com mentioning (please mention size of shirts for replacement) and I reverted them to send me the same shirts of size 40 which i ordered. But now I AM NOT GETTING ANY REPLY FORM WHAAKY.COM. even their customer are are not responding. I am attaching the file which i ordered and received So I request you to please help me in this regard as soon as possible Thanks & Regards, Manish MB-[protected], [protected]

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Address: Hyderabad, Andhra Pradesh

Ordered wrangler shoes on 3/8/15 and my ordered used to be delivered within 7 -10 days but it is over 2 weeks but no response from the company and also the status of my order is still in preparing to ship and this status is the same from 1 week, tried calling customer service but no not reachable. i made payment with my credit card and no idea whether will i get my money back or not

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Address: Alappuzha, Kerala

Your Order ID : S80866652 Payment Mode : DEBITCARDOrder Placed on :[protected]:14:51You have done all the hard work!! Now sit back and relax. We will send you an E-mail and SMS once your order is dispatched to your address.Order Details : S.No Item Name Order No Qty Estimated Dispatch Date Price 1 5 Casual Shirts For Men @ 1099 S80866652 1 Ships in 7-10 business days Rs. 1099.0 Shipping Address : SIDDIQUE AZAD KALEEKKAL HOUSE, M.S.M COLLEGE VIEW KAYAMKULAM, M.S.M COLLEGE KAYAMKULAM, KAYAMKULAM, ALAPPUZHA, KERALA-690502 Total Amount Rs. 1099.0 SD Cash Redeemed Rs. 0.0 Shipping charges Rs. 0.0

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My order no - S80873888v i did date[protected] payment by card but still not send then after completing 16 days i reply [protected]@whaaky .com but still no reply proper responds there side i tired thats why i am doing still comliant like if some one can help please help me regards pradeep singh [protected]

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Aug 16, 2015

Updated by Pradeepjethurdi THERE IS NOT RESPONDS YET AND SOME FAEK CALL CAME TO MY CELL NO WHOS TOLD ME FOR REFUND BY DEBIT CARD OR ASK NO IN DEBIT CARD THIS IS BEHAF OF WHAAKY.COM MAY BE POSIBLE AS PER HIS CONDITION

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Address: Gurgaon, Haryana

Again i received faulty power bank and send it back again ... its is my humble request to you kindly keep the power bank with Whaaky and refund my amount to my account. because i m not that much capable to send it back again and again... also pls refund 500 rs as the courier charges we paid to it for 2 times refund...

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Aug 25, 2015

Updated by tajaspihu till that day i am not getting any call or mail from whaaky pls do the needful to refund my money...

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Address: Bharuch, Gujarat

My order no. S80878834 placed along with payment on 29.7.15 for mobile phone was to be delivered by 8th aug 2015. Status as on date is "preparing to ship". Not receiving any reply from mail of whaaky. I have now cancelled my order and have asked for refund of money but not response i am recieving.

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Address: New Delhi, Delhi

Hi, Product: Wangler Shoes & Stretchable Jean-OM SAI\ I have several email to whaaky after sent the product back to whaaky's address and that was delivered to whaaky's address on 10th of July as per refund self shipment policy.I did every thing whatever they said to do event in self shipment i was charged 200 rs more to just send that product back to them . my refund was approved by whaaky and they said ''We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a refund. As per our refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to initiate a refund.'' Please ask them to refund my money back they are not even replying my emails. Thanks, satyendra Singh

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Address: Indore, Madhya Pradesh

Hello, My name is AJAY SHEKHAWAT and I have Ordered 3 formal Pants with order no.S80882281 and I have received Casual Trouser not Pant with Wrong Colour and Not Satisfied with this order and I want My Money Back. and they Put My mobile no. in their Reject List and yet not received any response of my Email Complaint. Please help me. Thanks

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Address: New Delhi, Delhi

My product order no - [protected], refrence no - S[protected], i placed order shirt but verry poor product so my price money cash back refunded by your order Rs. 1149, Sir pls refund my money and any other contact no your costemar care service pls provided no and my order refund your person so pls pls pls

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Address: Kendujhar, Odisha

I had placed a Order No.S80871397 Placed on :[protected]:14:34 through Debit card. At the time of order my pincode-758034 was showing servicesable. But after ordering, on 14.07.2015 i got mail that the order is not servicesable to above pincode. Again calling & Mailing repeatedly i got no response.On 05.08.2015 i talked to their Executive miss.Aswini & assured of refund within 5-7days. Btu its more than a week but got NO REFUND. Please cancel the order & refund my money.

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Aug 12, 2015

Updated by hasda_gurucharan pls contact me [protected] / [protected]

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Address: Kanpur, Uttar Pradesh

Regarding order no. S[protected] mi power bank) I have ordered 2 mi power bank from whaaky.com, i received two but one was defective.I wrote to whaaky for this and received good response and they said send it to address(Way2online Retail Private Limited, Syed Sajid, No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016) . After sending i didnot get any reply. They should reply and replace my product. but still i m waiting for reply

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Sep 18, 2015

Updated by swatihemant0785 whaaky replied on 12 aug15 that they will replace my power bank and reply in 24 hr, till now more than 1 month has gone but i have not received any kind of mail

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S

swatihemant0785

from Kanpur, Uttar Pradesh

Aug 26, 2015

waaky.com has replied with supporting mail but still i am waiting for item

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T

teenu kumar

from Gurgaon, Haryana

Oct 31, 2015

Dear Supporter, It is to inform you that
I have placed an order of trousers
on 27th Nov 2015, Order no.-S[protected],
and I received the order on 30th Nov 2015, but it is Damage item
And My order is sony power bank 22000 mh But thi is
im 22800 mh So that I am returning this item, and also requesting you
please replese my item. Please send me
My address on 8-9- mahabir Dal Mkt. Kunjpura Road
I can send my item. Kindly assist me. ..
Thanks & Regards, satish kumar M - [protected]
[protected]@gmail.com

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Address: Madurai, Tamil Nadu

I have Purchased Twin Power Combo as per Order No :- S80814363 Received the Kid dated 03.05.2015 when open the pack one power bank is fine another is broken i have called lot of time to the consumer no :- [protected] not attending the call and send lot of mails with attachment of the broken power bank no reply from them... I have bought Xiomi Mi Power Bank 20800mah for one another one is free form whaaky.com one looks good and other one was broken they have send the replacement for the broken one as 10400 mah as 2 Power banks in that one also one is good another one is broken i have send the broken to them on 20.06.2015 MI power bank as 10200 mah * 2 Power bank it also damaged i have send the product on 21.06.2015 itself through courier till date i have not received any replacement

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Address: Mumbai City, Maharashtra

Dear Customer, Your order S80880781 has been successfully shipped. Please find below the tracking details. Courier Name : ECOM Courier Consignment No :[protected] Date of shipping :[protected]:57:10.0 Track this item : View Status Your Contact number : [protected] Your order should reach you latest by[protected] . You may track your shipment through ECOM or directly in the Whaaky website through the link given above. If you have questions about the delivery, Please call Whaaky on[protected] or contact Customer Support.

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Address: Jhansi, Uttar Pradesh

Kindly Process Refund for Order No. S80859758. Today (01.07.15) Parcel Couriered By India Post - CU[protected]IN Total Refund Amount Rs.1749 + 132 (Indian Post Charges) = 1881/- Kindly Process Refund ASAP... Regards Vikas Gupta [protected] Jhansi (UP)Order No: S80859758 Product: 5 Mens Cotton County Jeans- OM SAI Dear sir whaaky.com side par humne apni account deatails bhi sent kar di hai or unko mil bhi gai hai or jo parsal unhone bheja tha vo bhi mene unko bhej dia hai or unko vo bi mil gaya hai iske baad bhi mera refund mujhe ab tak vapas nahi mila is case ko one month hone bala hai please help me...

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Address: Ahmedabad, Gujarat

Order No: S80848094 Product: 7 Polo Tees-DEALS5 I got defective product and after email I sent back the defective product back and I got a reply that you will receive replacement within a week but it is almost a month and I did not received the replacement product.I have already complainted but no use.

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Address: Banswara, Rajasthan

I had ordered a deal from whaaky.com and paid Rs.999/- on 20 august. Its been 3 weeks but still i havent received the product yet. The product is not even dispatched. I have been mailing also but i get no response from then such a cheap they are. Please help me. They have gulped my money.

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A

Alihusain53

Aug 11, 2015

Sir my order no. Is s80875931. They neither receive calls nor respond mails. Please helo me sir. I am ready to cooperate fully. Because these people are thugs and frauds and have been continuously cheating the customers. I am in full support with you even if you have to cease this company or go to consumer court to punish this thug.

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A

Alihusain53

Aug 14, 2015

i realy request you consumer forum that please you help me. because these people are so shameless that they not even bothered. even you have witnessed yourself how many people registered complaints against this fraud whaaky.com and even provided you the address of them and everyone are having the same issues that these people just take the orders. thats it. after that neither they deliver profucts and even if they deliver product after months then that too faulty or outdated and after that they not even change it. i request you please you help. i am even ready to go to court against these cheats. because i guess you have enough complaints to and witnesses to make these people punished.

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A

Alihusain53

Aug 23, 2015

Consumer forum if you cant help me in this matter then tell me atleast so that i can go to somewhere else to seek help because it has been long long time and i got no response from you or the company.

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Address: Krishna, Andhra Pradesh

Sir, I have ordered a product in this website www.whaaky.com.[protected] i received shoe.actually i ordered 10 number size, but i received 9 number size.there is no response for the mail and phone calls. So Please do something sir this people are cheating lot of customers.i don't have any reply Details as follows, Contact Details: Way2online Retail Private Limited No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad - 500016. [protected]@whaaky.com... ORDER NUMBER :- S80881762

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Address: Hyderabad, Andhra Pradesh

I had placed 2 set of DEOs (1 set = 5 different DEOs of 5 different brand). I was expecting my order in 10-12 working days. When I didn't get my product and I sent an email to Whaaky team. I only got one reply that they will soon delivered my deos as the DEOs are out of stock now. That means they just received the order without having the stock with them. I sent 8-10 emails after this but didn't get any response. Today I got one of the order (1 set of 5 deos). All DEOs are duplicate and the bottle is damaged from outside. It's not new. Very frustrated to see these products and could imagine that a website can do such cheat to their customers in this age where everyone thinks to buy everything online.. Please check the attached images of the DEOs I just received. Can you see the damaged marks in the sealed bottles? Are they new? Can anyone use such deos on his body? I have just placed order cancellation request for the next order(another set of 5 deos). They don't have any online option to take cancellation request. I have sent an email to them to cancel another order. Hope they will cancel it and refund my money for the another order. Could you please advise What else can be done from my side so that no more people feel cheat because of such creepy website.

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Aug 10, 2015

Updated by kraap.abhishek I got a call from Whaaky Customer Care as suggested by ConsumerCOmplaints.in.

The number was [protected].

They asked me to provide my card details so that they can refund my amount. I was so much frustrated from Whaaky so I didn't think much and given the card details, when they asked for the cvv and OTP, i was seriosuly worried but they said that Rs. 599 would be provided to you as you have complaint against whaaly in consumercomplaints.in

I trusted consumercomplaints.in and shared the cvv and OTP as weel. As sson as I shared my details, Rs. 599 deducted from my account and call got disconnected. I immediately transferred my money to another account, but was shocked by this activity.

I reaaly don't know who is the cheater here. but I can say that all this fraud happens when I replied back my mobile number to the message got against my complaint in consumercomplaints.in message box.
the sender was: [protected]@pgssupposts.in

I got this message and how can i know this is not from whaaky. Then another message came from whaaaky. So I replied to both message with my number and I got this fraud call.

Now tell what should I do, I have lost another 599 as I raised a complaint here. PLease suggest what should be done now. How can you guys allow anyone to send any spam message.

I thought that this is a genuine site where I can raise my complaint against whaaky, now tell where to complain????

I WANT MY 599 from WHAAKY for my cancelled order and 599 for this fraud. It is very unfortunate for me. PLease advise what should be done next.

Also let me know why WHAAKY Team not responding to a customer's email and replying here after complaining against them.

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kraap.abhishek

from Kolkata, West Bengal

Aug 8, 2015

1 rating would be much much good for these cheaters. I don't want to give even 1 rating to them.

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Address: Hyderabad, Andhra Pradesh

Sir, I have ordered a product in this website www.whaaky.com on 07.07.15 at 18:46:48 and i have paid a amount of 1499 by netbanking my order number is S80870019, but still now they are not delivering the product and also there is no response for the mail and phone calls. So Please do something sir this people are cheating lot of customers.and also i told to cancel my order and asked for refund for that also i dont have any reply Details as follows, Contact Details: Way2online Retail Private Limited No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad - 500016. [protected]@whaaky.com

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Complaint marked as Resolved

Good Evening, Today i got my product but the quality is very very poor, so i recommend to all dont purchase anything from whaaky.One of the most bad experience i had with this online shopping.So dont waste your money. Thank U

Aug 24, 2015

Updated by davidsingh Today i got my product but the quality is very poor

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Address: Visakhapatnam, Andhra Pradesh

On the sub matter flg is the status of consignment booked from the sub company:
Quote:
Order No. Payment Mode Total Value Ordered Date Order Status
S80869943 CREDITCARD Rs.899.0 [protected]:25:57 CONFIRMED
Product Details
Reference No Product Name Quantity Amount Shipping Charges
S[protected] Buy 5 Polo Tees & 2 MI Earphone @ 899 1 899.0 0
Shipment Details
Shipment Status Consignment No Courier Name Dispatched Date Delivered Date
PREPARING TO SHIP - - - -

Have sent mails for the status of the despatch for which they reply sayinf delivery will be done within 7-10 business days.On 14.07.2015 I have sent a mail asking them to credit Rs. 899/- with 24% penal interest to my card A/c for which there is no reply. Their customer care no[protected] is not responded. Kindly help me get back my money ASAP.

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kumarankur26231

Aug 9, 2015

dude i have the same exact issue...my order no is S80863107... u hv any idea what we should do further..

Non - delivery of 5 nos of polo t - shirts & 2 nos mi ear phones - payment made by credit card on at 16. 25. 57 on 07. 07. 2015 - Comment #2206418 - Image #0

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P

Prakash Vathada

from Mumbai, Maharashtra

Aug 17, 2015

Further to your flg mail confirmation, pl let me know what next action you would take on the vendor:
Quote:
To: [protected]@outlook.com, [protected]@outlook.com
[protected]@consumercomplaints.in
Hello Prakash Vathada,

A new comment has been added to Whaaky.com - Non - delivery of 5 nos of polo t - shirts & 2 nos mi ear phones - payment made by credit card on at 16. 25. 57 on 07. 07. 2015

Sincerely,
ConsumerComplaints.in Team

In case you followed the link and didn't find the comment, consider it removed as spam or due to some other reason.
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Whaaky.com / Way2Online Retail Complaints & Reviews

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Whaaky.com / Way2Online Retail reviews & complaints page 137

Fraud & Cheap Quality (Product-40919880536)

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Ordered goods not getting delivered and no proper response given from customer suppport

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I Didnt got the product after 46dayz. I already done the payment through debit card.

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Product order with whaaky .com but not received yet

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Refund of battery banks.............Order No: S80787078

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Non receipt of ordered material

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Refund not received on order (S80865209)

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Delivery of Wrong Product

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My 5 shirts order ............

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Order no S80871397 not recieved nor Refunding after committed to refund

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Defective item not replaced

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Mi power replacement also damaged

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Frod mismatch size

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5 Mens Cotton County Jeans refund case......................

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Defective T-Shirts replacement not done

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Didnot receive my product yet

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Product refund due to size

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Damaged and Duplicate DEOs shipped after so much of delay

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Product not received and also no refund

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Non - delivery of 5 nos of polo t - shirts & 2 nos mi ear phones - payment made by credit card on at 16. 25. 57 on 07. 07. 2015

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