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Updated: Jul 16, 2023
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Whaaky.com / Way2Online Retail reviews & complaints page 136

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preeya sharma
from Chandigarh, Chandigarh
Aug 27, 2015
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Address: Mohali, Punjab

Sorry to say but this is a worst online shopping side, and the person who is taking care of customer care she does not know how to talk with the customer. i m also working in hospitality industries i know every thing. and i had call them for return my item but they are not ready to return my amount, and also they disconnect my call. so i suggest you all before purchasing anything first see weather the company is fake or not. i usually place my order in snapdeal and flipkart, and got good product but this time i did a big mistake to choose, and i m going to suggest my college to cancel their items. I have ordered below pictures trouser, but they delivered me pathetic pants. priya sharma [protected]
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    preeya sharma
    from Chandigarh, Chandigarh
    Aug 27, 2015
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    Address: Mohali, Punjab

    Sorry to say but this is a worst online shopping side, and the person who is taking care of customer care she does not know how to talk with the customer. i m also working in hospitality industries i know every thing. and i had call them for return my item but they are not ready to return my amount, and also they disconnect my call. so i suggest you all before purchasing anything first see weather the company is fake or not. i usually place my order in snapdeal and flipkart, and got good product but this time i did a big mistake to choose, and i m going to suggest my college to cancel their items.
    Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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      V
      vingy
      from Delhi, Delhi
      Aug 26, 2015
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      Address: New Delhi, Delhi

      Hi All, This is my request to all of you please do not order any item to this company because total fraud. I ordered 3 cargo @999 brand name was cotton county but they delivered bad quality material of any local brand and given size was 34 waist but they delivered me three different sizes like 26, 30 and 36 and which in the fashion 1980s. e fitted clothes so please DO NOT ORDER ON WHAAKY.COM. AKASH
      +1 photos
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        A
        avinash roy
        Aug 26, 2015
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        Address: Bangalore, Karnataka

        I had ordered for 3 pants and received it today I.e., 25/8/2015. I ordered for size 34 and I received pants which are too small. Its not at all 34 size when measured. Looks like its too local. All 3 pants are of same color and very cheap quality. I don't need any replacements. Please take back the goods and refund me the money. I have attached photos as per the customer care executive's instructions. And also my account details to refund the money back. Please find the bank details and photos. Courier Name : ARAMEX Courier Consignment No : [protected] My bank details are: NAME: AVINASH ROY B T BANK: STATE. BANK OF INDIA BRANCH NAME: H.A.L BANK CODE: SBIN0001114 please refund the money ASAP
        +2 photos
        Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
        I had ordered for 3 pants and received it today I.e., 25/8/2015. I ordered for size 34 and I received pants which are too small. Its not at all 34 size when measured. Looks like its too local. All 3 pants are of same color and very cheap quality. I don't need any replacements. Please take back the goods and refund me the money.

        I have attached photos as per the customer care executive's instructions. And also my account details to refund the money back.
        Please find the bank details and photos.

        Courier Name : ARAMEX
        Courier Consignment No : [protected]

        My bank details are:

        NAME: AVINASH ROY B T

        BANK: STATE. BANK OF INDIA

        BRANCH NAME: H.A.L

        BANK CODE: SBIN0001114

        please refund the money ASAP
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          pankaj25
          Aug 26, 2015
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          Address: Jabalpur, Madhya Pradesh

          I have placed a order 4 c cot cotton trousers ..order no .s80890961 ...this product is delivered to me at 25 aug 2015 by e com express by cod .when i open the product the trousers quality is very bad and the size are not fit after i call Customer care but no one received the call so i will return my product and refund all my amount 1099 rupees immediately ...
          +1 photos
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          I was send all the details about self courier but company doesn't reply me I was delivered my product to company and send all details but no any repons about refund my amount...
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            A
            Aneesh1892
            from Thiruvananthapuram, Kerala
            Aug 25, 2015
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            Hi.. i have been complaining since last few months. I have purchased 2 powerbanks from the whaaky online shopping site.But they delivered only 1 powerbank. And the delivered item was defective. So i returned the defective item on 11/06/15 through TrackOn Couriers. They replied me that they have received the item. And they gave a Transaction Ref id / Cheque No: [protected] Refunded on :[protected] But i haven't received the refunded amount yet. The amount of the item is 1998 rupees. The details of the purchase is given below. Order No: S80840432 Product: MI 20800 Power Bank_Revised-OM SAI. Please make an action for this. This is my 4th compliant. And there is no action taken against this. Please find an immediate solution for my problem. Account No: [protected] This is my account number. You can verify that.
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              Kalyan Ram
              from Hyderabad, Andhra Pradesh
              Aug 23, 2015
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              Address: Hyderabad, Andhra Pradesh

              This is KALYAN RAM GOUD, Advocate, contact no: [protected] email: [protected]@gmail.com I have purchased a product from whaaky.com on 20th August 2015, i.e., Sony Cycle Energy 10000mAh Portable Charger, through S80891745 Costing Rs 1249/- and Shipping Charges of Rs. 150/- and it had been delivered on 22nd August 2015, through Courier Name : ARAMEX, Courier Consignment No : [protected], Date of shipping :[protected]:30:42.0 but after opening of the Sealed Cover which was received from the whaaky.com I have found out that in which I have received a Fake Sony Cycle Energy 10000 mAh Portable Charger. Now today I have forwarded a Mail to the [protected]@whaaky.com i.e., 23rd August 2105 inspirit of that they have been not yet replied through any mail... except approaching this Consumer Complaints and making them to drag to court of law to get me Justice...
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                S
                Seemant Garg
                from Delhi, Delhi
                Aug 22, 2015
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                Address: Ajmer, Rajasthan

                I purchased 5 Cotton County Trousers at Rs 999/- on 28 JUNE, 2015 and made ONLINE PAYMENT towards it. Today is 22 AUGUST, 2015 and my product has yet not been delivered to me. Moreover, their customer support number is a total fake..!! They never pick it up...!!! I have tried calling many-a-times but they are not even bothered to call back or pick up the customer's call. RIDICULOUS CUSTOMER SERVICE..!!! Furthermore, I have dropped them a couple of e-mails regarding this non-delivery of my product but they still do not bother to return my e-mails. They are not bothered about resolving the customer's problems...!!! This is a TOTAL FRAUD COMPANY which needs SERIOUS LEGAL ATTENTION guys...
                I suppose their Hyderabad office (which I don't know whether it really exists or is a scam?) needs a legal notice or something.

                Order No. #S80865374

                Seemant Garg
                Mob. No. [protected]
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                  J
                  jin77
                  from Mumbai, Maharashtra
                  Aug 22, 2015
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                  Address: Mumbai City, Maharashtra

                  I had purchased 5 shirts from whakky & the size was different & so tried to call them but in vein, their no is not working & tried to contact them on mail but their is no reply from them, this is ridiculous, not expected this short of treatment from the company
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                    kavanapriya
                    from Bengaluru, Karnataka
                    Aug 21, 2015
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                    Address: Bangalore, Karnataka

                    1.We have order 3 cotton pants, order nu is s80884758 we have paid through online we have not got pants 2.we have order 7 linen shirts on cash on delivery, we have got product but it was too cheap quality and size is not standard or its not wearable, 3 .am trying customer care nu so many times its not connecting can any one help us
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                      Sarvesh Chaurasiya
                      from Kolkata, West Bengal
                      Aug 20, 2015
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                      Address: Hyderabad, Andhra Pradesh

                      I had order(order#S[protected] a Sony 20000mah power bank on this website on 02nd July 2015 and I made an online payment(using ICICI net banking) as their site contains certified payment from ICICI bank. This website's customer care no is not responding and they are just sending an apologizing e-mail to me in their response. Kindly do the needful.
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                        T Prabhakaran
                        from New Delhi, Delhi
                        Aug 19, 2015
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                        Address: Hyderabad, Andhra Pradesh

                        As per my order number S[protected] Aug) I received 4 pants with the COD payment mode. As the size was not matching I was advised to return the product and the company promised replacement after returning the product. Damaged product was sent by SPEED POST which was received by the company on 12th Aug. Since then several phone calls were made and number of email messages sent. None of these was responded. Customer care number never got connected. I hope to receive the replacement as soon as possible, or refund of the payment made. T Prabhakaran, Baha'i House, 6, Shrimant Madhavrao Scindia Marg, New Delhi. [protected]
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                          I
                          I.Prakash
                          Aug 18, 2015
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                          Address: Chennai, Tamil Nadu

                          I have placed an order on dated 09/07/2015 my order no is S80870655 and also make payment of 1099 rs. through Net banking. I have mailed them and I called them but they didn't respond anything. I called them but it never connect. Please help to refund my amt. Please do the needful.
                          Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                          Aug 24, 2015
                          Updated by I.Prakash
                          Dear sir/Madam,
                          Thanks for your help.I got an email from whaaky.com but simply they forward the msg like
                          Dear Sir/Mam, We apologize for the inconvenience caused to you. Due to over whelming response of the product we are dispatching consignments on a daily basis. As per the company?s business model, Whaaky works on picking stock lots from the brands it has associated itself with. Since there are 2 products associated with every deal, procuring products from different locations might consume some time and at times, become tedious to handle. We are still ensuring to give topmost priority to your order. We have also considered it under the category o[censored]rgent dispatch. Kindly bear with us till then. Once we receive the product, we will ensure to ship your order on a first cum first serve basis. You will receive a message with the consignment number and the courier name and you may track your consignment in the concerned courier website.
                          I don't want their explanations .I want my money back.Please help me to get my money back.my friend also placed an order again they had sent an email same like this for my friend also, but they didn't take any action.I don't want their product and I want my money back.Now its around 50 days since I had placed the order.Its my money they have to answer this. Please do the needful. I want my money back.
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                            karthicknadhan
                            from Vellore, Tamil Nadu
                            Aug 18, 2015
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                            Address: Vellore, Tamil Nadu

                            I am Karthick.N from vellore. I have ordered 2 sets of linen shirts (each set will have 3 shirts) through online payment on 11-May-2015. So far the product have not delivered . I contacted their customer care executive frequently regarding the delay of shipment but their response is very poor and they simply eye washed by telling some excuses. Total amount cost 1998 rupees for two sets of shirts. My expectation is either i should get my money back or to get the product.
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                              deepaksharma161
                              from Noida, Uttar Pradesh
                              Aug 18, 2015
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                              Address: Agra, Uttar Pradesh

                              This is regarding my Order No: S80792891.initially defective No.of shoes then again I had to courier back and place order for replacement.Confirmed mail was sent me for receive the product & dispatch correct no.of shoe with in 4 working days.Till today here 2 months goes but no.product dispatch by company.As I have complaint before than company sent me this message on[protected] " Dear Customer, We apologize for the inconvenience caused to you. Your product has been already dispatched by ECOM courier. We are in contact with logistic team regarding swift delivery of your product. We will ensure that the product will be delivered soon. Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24hrs. " Many of the times i have call to customer No.given by company but no one have pick up.That's why i have decide to go in consumer court against the company becouse they make consumer fool about there deals.
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                                Prapti yagnik
                                from Delhi, Delhi
                                Aug 17, 2015
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                                Address: Ahmedabad, Gujarat

                                I order 2 mi power bank from whaaky and they deliver me fake and duplicate power bank then when i complain them they said for replacement you have to courier that fake item to us. And now they are not replying to me even though they receive my courier and they make confirmation about it. It has been around 2 months from my order. So please take some action against them. I mailed many times to them but they are not even replying to me. The cost of product is around 1500 including courier charges. I belongs to a middle class family and it matters to me a lot. They also made such type of fraud with one of my friend also. I request to you to take some serious and legal action against that whaaky.com which is a fraud company. Thank you Prapti yagnik [protected]
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                                  Ravikumarajput
                                  from Gurgaon, Haryana
                                  Aug 17, 2015
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                                  Address: New Delhi, Delhi

                                  Hi My Name Is Ravi kumar M Waiting for my product delivery From last 3-4 Months still not receive i have pay full payment of the product. I have send them mails also but don't get any response from their side. They are totally fraud company, kindly note their plan of work, first they call customers, give their proposals after negotiation they accept everything whatever you decided, and ask for advance payment... after you make payment they don't even reply you, answer your calls, don't give any services and nothing you get from their side...you lost your money...
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                                    pandeydharmender
                                    Aug 17, 2015
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                                    Address: Lucknow, Uttar Pradesh

                                    I purchase a power bank of 1099 rupees from this website the power bank was not working when I open the courier then I talk to customer care they tell me to refund that power bank to the address they have given. It was 4 month I can't got my product replace . and many times I complain regarding this they are not responding please take strict action against them
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                                      mayank dua
                                      from Delhi, Delhi
                                      Aug 17, 2015
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                                      Address: New Delhi, Delhi

                                      I have book my order through whakky.com by one get one free shoes pair orderno s80853828 and i hve send the mail three time but no answering through email.from whakky .com i would like to change my shoes pair my home address 201/A-2 railway flat basant lane new delhoi 110055 my mobile no [protected] my mail ID [protected]@gmail.com
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                                        Darshanam
                                        from Mumbai, Maharashtra
                                        Aug 16, 2015
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                                        Address: Mumbai City, Maharashtra

                                        Had ordered 10 T-shirts for Rs 1199/- which I paid online. Order Placed on :[protected]:05:43 Order No. Shipment Amount S[protected] Ships in 7-10 business days Rs. 1199.0 I got order confirmation but after 2 months an email was received saying that my location is unservicable. they understand this after 2 months. I asked for refund for the same...tried calling their customer service..but of no one attended my call. Have emailed 1o-12 times for refund but i have not received a single mail from them. I had also given them alternate address for dispatch. But no reply till now. Please help to get refund of Rs.1199/- regards Darshana Mumbai [protected]
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