Whaaky.com / Way2Online Retail Complaints & Reviews

My order No is S80323774 which came after 20 days and shoes came in faulty with black dots over both shoes .. So i parcel it via DTDC charges rs 200 and i apply to refund me my money and still my refund is not came and they told me that shipping return charge will not given by us even though they give me faulty shoes

My Order No is S80256383 which came after 2 month and i purchased woodland shoes and came woods shoes...Finally i need to take because if i again parcel in to them, then it will take more days and parcel charge 200rs which i cannot affort more and trust on them..

This is Ganesh Kumar, who had ordered the Mobile Phone from Whaaky.com. My order no. is S80350684. I had ordered the product on 2nd of may, but still whaaky.com not yet shipped the product. More than 20 days gone still there is no responce from them, Here after i don't want that product. I think whaaky.com is waste of money, waste of time and fraud website. So finally i decided that i want money back, I paid 999rs. Kindly accept my complaint and solve this issue. Contact no. [protected]

product is not matched with order placed This is in regard of Order ID : S80362404, Ii have received my product and very surprised, the item is totally different from my order placed to you, I can't accept due to the following reasons:- 1) My order is below 5 casual shirts as shown in your site, but I have received tollally different style and colors, pattern. 2) Quality is very low 3) Two shirt is same color & pattern I am very disappointed; even one shirt is not match with above picture & my order. You are requested to kindly change my product and deliver as per my order placed on your official site. If you are not delivered any product as per image shown in your site, kindly remove from your site. In Simple words, it’s called Fraud and Cheating with online Customers, Kindly look into the matter positively. Awaiting your reply Regds Rohit Khanna M - [protected]

Hi this is kannaa from chennai/tamilnadu. I purchase last week 14.05.14 still i am not received any msg from your end. What happen my order pls rply other wise kindly repay the money back. I purchased so many online shopping but no body take more days from the date of purchase. same day they are forward purchase product this first and worst online shopping. pls rply. rgds kannaa

I have ordered 5 jeans pants vide order No. S80324992 on 19/04/2014. and its pre payment also done by using debit card. But till date, i have'nt receive the orderd goods nor any reply. The link provided in the order confirmation mail, to track the order, is not getting also. I tried to contact them on the customer care Number and its also of no use. As whaaky.com is a online shopping company, this act is highly cheat and fraud . So please take necessary legal action, so that nobody shoud'nt be cheated again in future.

whaaky u and your team, your masterminds all are fraud thiefs, see my order number S80285679 with my number -[protected], it is still not delivered to me, now i dont want this ok, so dont deliver it after 2 months and 19 days of the confirmation of product from your website ..ok, please cancel it, and see my another order number S[protected], with same mobile number[protected] which was placed on 29th April and you delivered it on 0th may at 5 pm, and the horrible part is that your delivery boy says sir, "" THIS COMPANY IS WASTE COMPANY, THEY DONT HAVE REVERSAL OR CHANGE POLICY, THEIR PRODUCTS TOOK 2-3 MONTHS OF TIME TO DELIVER, PLEASE DONT BUY PRODUCT FROM THIS COMPANY, PLEASE BUY IT FROM MY COMPANY -NAME AS - WAY2ONLINE- THEIR COURIER NUMBER IS - HYDWOLC124461-"" see what a kind of fraud u and your people are ...Guys please dont buy any product from this company this a fraud company...please dont ever and ever ..i just used a for testing for cash on delivery and it was really exhausting and horrible experience...even thei call centre and email management team all are worth less... ============= here is the mail communication from them a same computer generated reply... Support Whaaky Apr 28 to me Dear Sir, There is huge response from people regarding the product, we are working out to ensure that product is dispatched as soon as possible. Regards WhaakyTeam We request you to reply to [protected]@whaaky.com Sunil Arora <[protected]@gmail.com> Apr 29 to support, Support soo what, , , ??? is that u will take a whole month to place a single order...my god..if i pay by card then definately my money will be blocked by yours.. Sunil Arora <[protected]@gmail.com> May 15 (6 days ago) to Support, support are you people living in india or just out of this country ?/ seriously you are the worst . at least revert, whether you will be able to do it or not.? =======\

After receiving order S80352869 of 4 kouton shirts wrote the following email for which even today I have not received reply. Even I tried to call customer care, but they don't pick up calls. [protected] Hi Whaaky team, What rubbish consignment you are sending? It seems that all shirts that you sent are rejected items.. even shirts are dirty…. Very disgusting  Are you trying to bluff people by showing them something else and sending something else? This is ridiculous, should I log this complaint to consumer forum? My experience after ordering you is long wait to receive courier and then after receiving order, snatch my hairs that how I can do such mistake? Please arrange for return of this order. [protected]----- Please do the needful. Thanks, Jaideep

I had placed an order for Reebok shoes and woodland shoes from this site. My friend had ordered similar products from this site and had received the parcel after a couple of weeks. But when I ordered the products I have not yet received the woodland shoes parcel. Your Order ID : S80275774 Payment Mode : NETBANKING Order Placed on :[protected]:07:39 You have done all the hard work!! Now sit back and relax. We will send you an E-mail and SMS once your order is dispatched to your address. Order Details : S.No Item Name Order No Qty Estimated Dispatch Date Price 1 Buy Reebok Sports Shoes & Get Track Suit FREE S80275774 1 Ships in 7-10 business days Rs. 999.0 3 Buy Woodland Shoes & Get Branded Watch FREE S80275774 1 Ships in 7-10 business days Rs. 999.0 Please don't buy any products from this site. They don't keep their promises. Regards, Vishwakiran

Respected Sir, As per your knowledge when i had placed the online order from whaaky.com, but after two months still on my order is pending and there is no response from the online site after several mails, so please look into the matter early as possible.this is may be a fraud side. Your Order ID : S80299652 Payment Mode :DEBIT CARD Order Placed on :[protected]

Your Order ID : S80307259 Payment Mode : NETBANKING Order Placed on :[protected]:49:44 I have ordered this item from Whaaky over a month ago now but didn't got my ordered item till now. Every time a put a mail to them they say "because of overwhelming response we are delivering the item on daily basis please bear with us." I want my order delivered or my refund

I am writing to you with great faith and hope and I highly appreciate the great service you are doing to hapless customers. My case is regarding a online reseller www.whaaky.com who is perhaps resorting to a mammoth fraud as it appears to me from my personal experience I have gone through and other people writing about their experiences on the following blog pages. website : www.shaaky.comAaddress: No 1-8-319/2, Patigadda Road, Begumpet, , Patigadda, Hyderabad, Andhra Pradesh 500003Phone:[protected]customer support : [protected]@whaaky.com Their own blogs/webpages:1. https://www.facebook.com/Whaaky 2. https://plus.google.com/+Whaaky/about?hl=en&amp;review=1 My Case: This website whaaky.com operating from Hyderabad advertises great deals in clothing and various other merchandise that attracted me as well as many other gullible customers. Their website clearly mentions that a order placed with them will be dispatched in 10 working days time. I place a order online from Pune (order No S80290520 placed through email registered with Whaaky - [protected]@gmail.com) on 4th April 2014, for a deal of 1 Cantabil full shirt size 42 with two free Cantabil jeans (size 34) for Rs 699. I made the payment online. The expected date of delivery was after 10 days excluding holidays and Saturdays and Sundays that fell on 23 April 2014. After this date I sent them several reminders to find out when my order will be dispatched. Today 16 days have passed and they are sending me stock replied through emails and the above two blogs that says : " Dear Sir/Mam, &gt; We apologize for the inconvenience caused to you. Due to over whelming&gt; response of the product we are dispatching consignments on a daily&gt; basis. Kindly bear with us. &gt; Thanks&gt; &amp; Regards, &gt; Whaaky Team" As per their cancellation policy put on their website, I wanted to cancel the order because of the delay and adverse reviews about the products customers have been receiving. As such I have every right to cancel the order before the dispatch of the order anyway. To my utter dismay my cancellation requests through emails and on their two blogs are falling on deaf ears. They are just replying with the same stock reply that makes me smell something fish is going on. People who have ordered much before me, in month of March have also not received their orders. They are not accepting any cancellations at the same time advertising new deals almost on daily basis on the websites and I keep their promo emails every few days. This is nothing short of frightening. The Google plus blog is answered by some one calling himself 'the owner' and despite mentioning the order number in the blog he relies saying send your order number or write an email to [protected]@whaaky.com and we will look into the matter. It is more than one and half month after I placed my order and they have not committed anything at all. There is a wall between the whaaky and the customer as one can not reach them through phone and emails are replied after 48 hours with the stock replies mentioned above. I am afraid many people are going to get short changed by this charlatan, if I may call the business so. All this is very evident on the two blogs mentioned above. They keep deleting my postings too on facebook page. Also their phone number has a recorded message that is played and I have called them many many times and never got through. The recorded message asks the customer to leave order number, name and contact for a return call. I never received one so far even after leaving message on their system. I am trying that number for last 20 days. After reading the complaints of customers about the wrong/ damaged/ misfit products they received, I have no interest in getting their products at all and I want full refund of my money. P.S. 15 May 2014 1. Despite my cancellation of order S80290520 well in advance Whaaky sends the extremely delayed dispatch to me by bypassing my cancellation by simply overlooking it.2. The three products were dispatched on 10th May but you fraudulently mentioning the date of dispatch as 30 April on their website order page. The dispatch as expected, contain three wrong items namely 2 jeans not of Cantabil (which were part of the order) but some spurious brand called Vegator. One jean pant is torn at the pocket, and so undersized (not size 34) even my leg does not go in. The other jean pant is extremely baggy and oversized. The shirt is again is of spurious company and is totally synthetic cloth against a ordered cotton shirt. I am definitely planning to take this case to Consumer Court or to CNBC Paheredar . I also warm people who are reporting to have apparently received good products that their turn will come soon. Whaaky's claims are baseless about commitment towards customer service which is very evident from the raw deals provided to customers. I have already posted demand for full refund of my money which I had asked while placing cancellation of my order in the first place on their Facebook page. Sincerely Dr Hemant Datye Pune

I have ordered for 3 different items on[protected]. My order number is S80338447. Out of 3 items, 2 items I have received but last 1 items I have not received till[protected]. More than 20 working days are passed. I have sent number of emails to support team and I have also made so many calls to customer support. But every time customer support executive told me that my item will be dispatched with in 3-4 days. But the fact is I have not received my pending item. I have demanded for refund also but they denied to refund my money. So I request to either send my my pending item immediately or give me refund. Amit Vora [protected]

for my below complaint also i know u will reply as Dear Customer, We @ Whaaky value each and every relationship and are committed to providing ‎an excellent experience. We apologise i[censored] have faced a problem, but we assure you that we will solve the same at the earliest. You will receive a mail from [protected]@whaaky.com at the earliest. Thanks and Regards Your friends from Whaaky i not required this reply i need my money thats it. U are nor taking serious action from ur side. i will take an police complaint from my side thats all Name : AravinthMobile Number : [protected] Order No : S80290229, S80290366 I had ordered the product on 04.04.2014 but today date is 20.05.2014. still now i didnt received the product. whats going there. i had already paid for one product. but there is no response for my product. i am contacting customer care number also it also not responding. whats going thre if my product is not ready pls refund my amount RS.999 to my bank account these are my bank details Account Holder name : Aravinth RAccount number : [protected]Bank Name : State Bank of IndiaBranch Name : Erode.pls do the need full soon i need my money pls transfer it there is big fight with my family bcoz o[censored]r website

RESPECTED SIR/MADAM, MY ORDER NUMBER IS S80327981 AND MY MOBILE NUMBER IS [protected]. I ORDERED 5 COUTONS MEN'S JEANS AT 20 APRIL 2014 BUT TILL TODAY I DIDNT RECEIVED THIS PURCHASED ORDER. I ALREADY PAID FOR IT VIA MY DEBIT CARD ONLINE. TODAY IS 20 MAY 2013. I NEED YOUR HELP TO RESOLVE THIS CASE. I NEED REFUND OR WANT PURCAHSED PRODUCT. THANK YOU REGARDS MILAN SONI

I have booked an order on 8th april 2014 but till today 19th may 2014 I have not received my order and they are not reply to my emails and their phone lines are dead and I paid for the same rs. 2098 from my debit card my order details order booked on my name Hitesh Shihora order no. S80300110 order date 8th april 2014 amount paid by debit card rs. 2098 that's why I request you to please register my complaint and shut their online shopping site for future safety of customers whaaky.com is a fraud and cheaters online shopping site hope for the positive reply from you thanks n regards Hitesh [protected]

I have booked an order on 8th april 2014 but till today 19th may 2013 I have not received my order and they are not reply to my emails and their phone lines are dead and I paid for the same rs. 2098 from my debit card my order details order booked on my name Hitesh Shihora order no. S80300110 order date 8th april 2014 amount paid by debit card rs. 2098 that's why I request you to please register my complaint and shut their online shopping site for future safety of customers whaaky.com is a fraud and cheaters online shopping site hope for the positive reply from you thanks n regards Hitesh Shihora [protected]

whaaky is the website for people who are trendy and stay in vogue. I have been using this website for Past 2 years and my experience has been just awesome. Their navigation is Simple. I ordered recently a lot of things as there are festive offers going on. My lists include Footwear’s, t shirts and mobile phone. The best part is that they sell all the branded stuff so you don`t need to worry about the quality of it. Sometimes, i had to return few things as they were not comfortable to wear and they were quick In refund process. My overall experience has been so far really good. It’s worth every penny.

Dear Sir/Madam, I have booked a order with whaaky dated 11.03.2014. but till date I have not received any delivery confirmation from you. As 01 month already left to my order. I have regularly sent mails, remainders to whaaky inspite of that they only reply to me that we will deliver your consignment shortly. their customer care number always busy & not reply to me. Order No - S80300373.( woodland shoes + Hammer watch Name - Sanjay More Contact Number - [protected]

Dear Team, I have ordered an online delivery from Whaaky.com last month and I am still awaiting for the delivery. The order status still shows as PREPARING TO SHIP since day and there has been no progress. I have tried emailing serveral times but there has not been a proper response. I am frustrated with the customer service, If you cant deliver this, can you please cancel this order and refund my money back. Your Order ID : S80343475 Payment Mode : NETBANKING Order Placed on :[protected]:55:27