Whaaky.com / Way2Online Retail Complaints & Reviews

Address: 560063

Website: Whaaky.com

I am order placed combo pack of Samsung Power Bank 20800 + Samsung Bluetooth lengthy model. But, I received Order ID No.S[protected] . Both of items are changed. firstly 25000 PB Samsung + Samsung bluetooth short model. Samsung power bank is duplicate. I see the PB 02 battery only another 03 batteries or dummy.

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Address: Nizamabad, Andhra Pradesh, 503001

Website: whaaky.com

My order no is s[protected] please kindly request to cancell my order, right now i am not satisfy, my name is azam hussain

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Address: 493441

Website: www.whaaky.com

Sir
mere order no s[protected] hai jise maine date[protected]:17:54 ko order kiya tha kintu mujhe aaj date tak mera saman mujhe nhi mila hai. our nhi mujhe mera paisa wapas mila hai kripya meri sahayata kijiye

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Jul 6, 2017

Complaint marked as Resolved

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Jun 03, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear MULCHAND KACHANAHE,
Order no: - S[protected]
We apologize for the inconveniences caused to you. If a product will not dispatch in a couple of days, we will refund your amount. Kindly bear with us.
Thanks, Regards Whaaky Team

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S

Sanity.B

from Bengaluru, Karnataka

May 26, 2017

Damaje in power bank and any products

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Whaaky.com / Way2Online Retail Customer Care's response, Jun 3, 2017

Verified Support

Dear Sanity,
We apologize for the inconvenience. Request you to provide us with your purchase order number or registered mobile number so that we can address your concern immediately.
Please write to us at [email protected] for any clarification or assistance.
Thanks & Regards

A

aryasksk

from Rajkot, Gujarat

May 26, 2017

I am order this product 12 day ago but not arrived .so please take

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Whaaky.com / Way2Online Retail Customer Care's response, Jun 3, 2017

Verified Support

Dear Aryasksk,
We apologize for the inconvenience. Request you to provide us with your purchase order number or registered mobile number so that we can address your concern immediately.
Please write to us at [email protected] for any clarification or assistance.
Thanks & Regards

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I want to cancel my order because it is place by mistake and my order no.S[protected] please cancel my order

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Website: [email protected]

Dear hm nahar,

Order no: s[protected]
Product: set of 2 branded jeans

This is to inform you that the product that you shipped to us, has been received by us. We can definitely go ahead to initiate a refund.

We will be processing your refund online and your amount will be credited and reflected in your account in 5 business days.

As committed by company as above, but no refund provided by me.

Jul 2, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

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May 31, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear HM NAHAR,
Order no: S[protected]

Sorry for the Delay

We will be processing your refund online and it will be reflected in your account at the earliest.

Thanks, Regards Whaaky Team

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Address: Surat, Gujarat, 395003

Website: whaaky .com

Hi my order no. Is hans[protected]. Product quality low so plz return my money.

May 24, 2017

Updated by Hemangini Kanthariya hi my order no is HANS[protected]. product quality is low so plz return my money.

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Address: 400014

Order no HANS[protected]. Received the mobile on 23/5/2017 but it is not working. The handset keeps shutting even after a full 24 hours of the battery being charged. Also the battery shows full charge and the after 15 minutes shows low charge.
Handset not used even for 10 minutes.
Needs to be returned & MONEY REFUNDED

Cyrus Gagrat
Tel: [protected]

Jul 2, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

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May 30, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear cyrus gagrat,
Order no: - S[protected]

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks&Regards Whaaky Team

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Address: Karimnagar, Andhra Pradesh, 505001

I am Y.Sravan kumar from karimnagar. I have booked Nokia N73 Mobile @1299 in whakky.com site on 21st may 2017. I have received confirmation mail from your site that the order will be dispatched soon. I would like to cancel my order. my order number is S[protected]. sorry for the inconvience. The reasons for my cancellation of my product is deeply my personal. It doesnot lead to dissatisfaction of the product.

Jul 2, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

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May 29, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Yama Sravan Kumar,
Order no: - S[protected]

We are here to assist you better. As per our records, your product has been already dispatched by EASYPARCEL Courier service we are in contact with the logistic team regarding swift delivery of your product.

You can also track your order in below link

https://easyparcel.my/

Courier Name: EASYPARCEL
Consignment Number:[protected]

Thanks, Regards Whaaky Team

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Address: 500039

Website: whaaky.com

Dear sir pleaser request my cancal order my order no S[protected] Samsung guru 1070 mobile worst plz reply money my mobile number [protected]

+1 photos

Jul 1, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

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May 31, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Venkatesh,
Order no: - S[protected]

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks&Regards Whaaky Team

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Address: Nalgonda, Andhra Pradesh, 508213

I bought a Nokia phone on you which not working properly
Its discharges in an hour while putting full charging also it does carry ing charging it is discharging India with in just 40 to 45 minutes so I am decided to return it
Plz refund amount

May 23, 2017

Updated by vantepaka naveenkumar This is the matter

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Address: Hyderabad, Andhra Pradesh

Website: Whaaky.com

Order ID-S[protected]
I orderd combo of 5 Henley shirts. The product i received was completely different from what it was shown-with respect to colour, size, brand, fabric, and how it looked. No response from the email or calls. This a really really bad service. I want to return my product as soon as possible. Don't cheat on customers, this our hard earned money that you guys are playing with.

+1 photos

Jul 2, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

May 30, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Rajan Singh,
Order no: - S[protected]

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks&Regards Whaaky Team

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D

dheer Singh

from Varanasi, Uttar Pradesh

May 24, 2017

My order no. S[protected].
I m order 2 vivo 25000 mah power banks and received fek Sony 10000 mah power banks. Plz refund my amount.

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Whaaky.com / Way2Online Retail Customer Care's response, May 30, 2017

Verified Support

Dear dheer singh,
Order no: - S802346640

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [email protected], with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number 04066228282

Thanks&Regards Whaaky Team

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Address: Kolkata, West Bengal, 700074

Website: Wwaaky.com

I paid whikky.com a shopping website via citrus pay by UPI but UPI transaction successful but citrus pay showed me failed but my money deducted.

+1 photos

Jul 9, 2017

Complaint marked as Resolved

Verified Support

Jun 03, 2017

Whaaky.com / Way2Online Retail Customer Care's response Transaction failure
Dear Customer,
We are here to assist you better. As per our records, the order number S[protected] S[protected] is canceled due to failure in your transaction. The amount is not captured by us. The Bank is already refunded your amount.
In the meanwhile, we can provide you with an option where you can convert your order to cash on delivery basis. You have to pay Rs 100 extra as cash handling charges and your order will stand confirmed. Kindly confirm the same so that we can make the necessary changes.

Thanks, Regards Whaaky Team

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Address: 500016

Website: totally fake.

I mailed them to return a product i placed orde btu till now no response i called on their given number but no one is picking up the call already send the material to their address and i just want my refund as fast as possible this site is totally fake very lower grade and duplicate product are sold at low price.

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Address: Haridwar, Uttarakhand, 259407

Website: www.consumercomplaints.in

I have placed a order to you no. S[protected]. We have received the products but out of two power bank one is not working. I have written three mail dt. 20/05/2017, 22/05/2017 but till time no response from your side.
I am so much worried that no body is replying on ph[protected] after waiting line disconnect automatically.
I am regularly purchasing from flipkart and amazone and their service is amazing. I think you are only concern with taking order and deliver product (Either it is working or not).

Request you to resolve my issue and replace one power bank immediately.

Rajesh kumar
[protected] / [protected]

Jul 3, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

May 29, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Rajesh Kumar,
Order no: - S[protected]

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks&Regards Whaaky Team

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Address: 333001

Website: whaaky.com

Sir
My return product please receive and early new product to my home and old product are no send any coriyar please help me. Sir. Mob.[protected] but my cash refund to m y bank account sbbj [protected]

+1 photos

Jul 4, 2017

Complaint marked as Resolved

Verified Support

Jun 03, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Rohit,
Order no: - S[protected]

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks&Regards Whaaky Team

Verified Support

Jun 03, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Rohit,
Order no: - S[protected]

We are here to assist you better. As per our records, your Replacement product has been already dispatched by pickrr Courier service we are in contact with the logistic team regarding swift delivery of your product. You can also track your order in below link

http://www.pickrr.com/tracking/

Courier Name: Pickrr
Consignment Number:[protected]

Thanks& Regards Whaaky Team

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Dear sir kindly please cancel my order...
Order no : s[protected]
Mob no [protected]
Pl reply to mail id [protected]@gmail.com

I ordered it mistakenly i kept option as cod.
I need to cancel it immediately it's in your hands to cancel it please it's my request
I think there is no cancellation fee
Delivery charges are too high
Please kindly cancel the product as mentioned above

Jun 27, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

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May 27, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Kaushik,
Order no: - S[protected]

This is to inform you that the product you ordered has returned to the origin as your area falls under a Non-serviceable location where no logistic operators service. It will be great if you could make an online transaction and we can try to service your order through Indian Postal Service.

Thanks&Regards whaaky Team

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Website: whaaky.com

My order no. HANS[protected] i have recive blutel mobile it is not working plz return my 1845 rs... nd my contact no. Is [protected] reply fast

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Address: Dakshina Kannada, Karnataka, 575001

Website: whaaky.com

I had order a mobile through online by your whaaky.com.
yesterday I got a ordered mobile, but this mobile was used mobile.
& also it is tusted
So I wants to return this product to you.
Kindly return my amount of 1149/-.
As soon as possible.

Imidetly I had a sent a mail to support.whaaky.com
Order no: S[protected]
Complaint comments Read comments

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Jul 5, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

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May 29, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Shakuntala,
Order no: - S[protected]

We will definitely go ahead to initiate a refund. Kindly provide us with the following details so that we can go ahead and credit the amount to your account.

Account Holder Name:
Account Number:
Bank Name:
Name (as per Bank):
IFSC Code:

Disclaimer: All the above details should be precise. Whaaky is not responsible for any wrong information disclosed by the customer.

Thanks, Regards Whaaky Team

Verified Support

Jun 03, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Shakuntala,
Order no: - S[protected]
We have received your account details. We would be processing your Refund and it will be reflected in your account at the earliest.
Thanks, Regards Whaaky Team

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Address: Parbhani, Maharashtra, 431401

Website: www.whakky online shopping

Sir yesterday i brought samsung guru music2 but right from start the battery of mobile is very poor the mobile is full charge but mobile is not start so give me refund . Waybill no.[protected]. Reference. 473945. This is not original product of samsung so Jio-Complaint about your product and battery of product so refund my money so quick you don't give me original product the mobile is not charging and start from yesterday so request you to refund me fast the original bill not give and this is not original samsung mobile.

+2 photos

Jun 29, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

May 20, 2017

Updated by Abk111286 Way bill no.-[protected]. Reference no. 473945 along with not any recipet is given mobile no.[protected]

May 20, 2017

Updated by Abk111286 Dear sir i brought samsung guru music2 yesterday by bluedart when l open the pack the receipt or gurantee slip is not given . This is not original product of samsung.The battery of mobile is very poor.From yesterday the mobile is working only half an hour after and before charging so i request you to take this product and give me refund of Rs.1349 So return take this item as soon as possible then i complaint about you to consumer forum

May 20, 2017

Updated by Abk111286 Waybill no.-[protected]. Reference. 473945. Contact me mob.[protected]. [protected]@gmail.com

May 20, 2017

Sonu Prince's response Pls take it back return my money plssss

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May 29, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Avinash,
Order no: - S[protected]

We apologize for the inconvenience caused to you. We will reship the product ASAP. Once reship product, you will receive a mail with the consignment number and courier name.
If the product will not reship soon, we will refund your amount.

Thanks&Regards whaaky Team

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S

Sonu Prince

from Aligarh, Uttar Pradesh

May 22, 2017

I don't need this pls take it return

Refund of samsung guru music2 - Comment #2736569 - Image #0

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Whaaky.com / Way2Online Retail Customer Care's response, May 29, 2017

Verified Support

Dear Sonu Prince,
We apologize for the inconveniences caused to you. We are here to assist you better. Kindly provide us with the order number or let us your concern clearly so that we can assist you better. Or else you can drop an email at [email protected] or call to helpline number 04066228282
Thanks Regards Whaaky Team

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Address: Hyderabad, Andhra Pradesh, 500052

Website: whaaky.com

Dear sir,

I had order a mobile through online by your whaaky.com.
Today evening i got a ordered mobile, but this mobile was used mobile.
Along with mobile i got a charger but the charger not sutable this mobile.
Mobile not a switch on.
So i wants to return this product to you.
Kindly return my amount of 1149/-.
As soon as possible.

Imidetly i had a sent a mail to support. Whaaky.com
Order no: s[protected]

+3 photos

Jul 5, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

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May 27, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Thirupathirao,
Order no: - S[protected]

We have received your account details. We would be processing your Refund and it will be reflected in your account at the earliest.

Thanks, Regards Whaaky Team

Verified Support

Jun 03, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Thirupathirao,
Order no: - S[protected]

We are here to assist you better.

We have refunded your amount on 1st june 2017 through (NEFT) Transferred. Please check your account or Bank.

We sincerely apologize and regret the inconvenience caused.

Thanks, Regards Whaaky Team

Whaaky.com / Way2Online Retail Complaints & Reviews

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Whaaky.com / Way2Online Retail reviews & complaints page 25

Samsung Power Bank +Samsung Bluetooth

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I am not fully sure

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Order No S802337961 My address has not been sent to date

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I want to cancel my order

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Non refund towards defective shirts and jeans

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Return smartphone

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Nokia n73

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Cancellation of my product

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Samsung guru1070

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I bought a phone,which charging discharging in an hour

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No response either of the mail or calls, totally different product delivered

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Transaction failed but money deducted

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No response at all while trying to return a product.

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Product complaint

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Bad product and customer is not accept my call

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Cancellation of product

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Blutel mobile phone

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Item rusted

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Refund of samsung guru music2

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Return my cash of 1149/-about mobile of nokia 5233 touch

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