| Address: Rayagada, Odisha, 765022 |
| Website: Indian Consumer complain forum |
I have ordered for 20800mAh Powerbank & Samsung Bluetooth as Dhama Sale offer vide order No.S[protected], dt.27.4.2017 for an amount of Rs.699/- already paid through netbanking. After filing a complain the packet was delivered to me on 10.5.2017. But, while openning of the packet, it is found that, both the products delivered to me are defective and the company cheated me by sending sub-standard and defective products. The USB cable as well as the charging pin of the Powerbank are damaged. The Bluetooth is also of very poor quality with very low volume, totally unable to hear. Hence, I would like to return the products for the above reasons and want my money back. Please inform me the address to which I shall return the product and the process under which I can receive back my money. Failing which, I shall be constraint to take shelter of court of law.
Jun 16, 2017
Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
May 15, 2017
Whaaky.com / Way2Online Retail Customer Care's response Dear Rama Krushna,
Order no: - S[protected]
We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]
Thanks&Regards Whaaky Team
My order number is - s[protected].
Please Order cancellation information verification send in my email to-
[protected]@gmail.com and
My mobile number is-[protected]
Please call me. Ok