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Whaaky.com / Way2Online Retail Complaints & Reviews

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Updated: Jul 16, 2023
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Whaaky.com / Way2Online Retail reviews & complaints page 30

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P
pradeep m s
from Bengaluru, Karnataka
Apr 12, 2017
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Address: 577101
Website: Whaaky

I want to return 5 jeans pants and 4 shirts because missmatched and defective product the ORDER NO:S[protected] I DO NOT LIKE IT. SO PLEASE RETURN THIS PERCEL AND RETURN THE CASH NAME:PRADEEP M S
BANK:CANARA BANK
A/C NO:[protected]
BRANCH:KOTE
IFSC CODE:CABR0004869
STATE:KARNATAKA
DISTRICT:CHIKMAGALUR
mob:[protected]
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    R
    Regina2
    from Ernakulam, Kerala
    Apr 11, 2017
    Resolved
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    Resolved

    Address: Ernakulam, Kerala, 682031

    Order no. S[protected]

    I have ordered the above items in xxl size. But i received xl. Returned the cargo through indian postal service with my own risk and they despatched the same. But till the date not replaced it. I want my money back. What a cheating is this. They have no responsibility. Don't buy anything from this site. They don't know how to deal with customers.
    May 15, 2017
    Complaint marked as Resolved 
    Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
    Verified Support
    Apr 12, 2017
    Whaaky.com / Way2Online Retail Customer Care's response
    Dear REGINA,
    Order no: - S[protected]

    We apologize for the inconvenience caused to you. We will reship the product ASAP. Once reship product, you will receive a mail with the consignment number and courier name.
    If product will not reship soon, we will refund your amount.

    Thanks, Regards Whaaky Team
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      N
      NadiMuthu Sarangapani
      from Mumbai, Maharashtra
      Apr 11, 2017
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      Address: 600077

      I had bought Nokia 230 in online. And they delivered duplicate Nokia with different IMEI number. Do not go with this order website.
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        A
        Amd007
        from Mumbai, Maharashtra
        Apr 11, 2017
        Resolved
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        Resolved

        Address: Hyderabad, Andhra Pradesh, 400610
        Website: Whaaky.com

        I ordered 3 white shirts from whaaky.com its nothing by a big cheating company.
        First off all it sent me 3 white shirts which were actually cream colour secondly they were bloody shabby and dirty when I complained to them they said that I need to courier them. Bloody BASTARDS first you send me a three BULL**** shirts and want me to courier you again so I just keep on spending on courier charges. Bloody hell why couldn't you send me good quality shirts you advertised in the first case.Boody BASTARDS you think we are a crap of ****
        +1 photos
        May 23, 2017
        Complaint marked as Resolved 
        Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
        Verified Support
        Apr 19, 2017
        Whaaky.com / Way2Online Retail Customer Care's response
        Dear Anil,
        Order no: - S[protected]

        We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

        Address: -
        Whaaky.com No 1-8-319/2,
        Patigadda Road, Begumpet,
        Hyderabad – 500016

        We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

        Thanks&Regards Whaaky Team
        Jul 25, 2017
        Updated by Amd007
        They are a bunch of cheats. First i order 3 shirts for Rs 500 then they ask me to courier the shirts ( who will pay for the courier charges?? bloody cheaters...

        you are going to suffer like anything... the owner will #### like hell till his bum will start bleeding...500 Rs ka hagega tu...beware mera shaap hai tujko 500 rupaiya wasool nahi hoga tab tak tu hagta rahega...aur mujhe yaad karta rahega...
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          K
          Kapil khanchandani
          from Kolkata, West Bengal
          Apr 10, 2017
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          Address: Jodhpur, Rajasthan, 342001
          Website: Whakky.com

          I have sent the mobile return to whakky centre . I want my money back fromthe replacement section & there is no reply by the section &order no is S[protected]
          Pls get back my money
          There is no call picked by the customer care support
          Pls call back me at
          [protected]
          +1 photos
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            R
            Rajeswar Mamillapalli
            from Bengaluru, Karnataka
            Apr 10, 2017
            Resolved
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            Resolved

            Address: Bangalore, Karnataka, 524517

            Sir i placed two orders and i want to cancel one of them with order id S[protected] as it was being late for the dispatch so please cancel and inform me to my mail id eswar.[protected]@gmail.com and refund the money to bank from where i make payment.
            and make an easy cancellation process for our order because if it is not done people will no put interest to buy from your website
            May 12, 2017
            Complaint marked as Resolved 
            Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
            Verified Support
            Apr 10, 2017
            Whaaky.com / Way2Online Retail Customer Care's response
            Dear RAJESWAR,

            We are here to assist you better. The order number S[protected] is confirmed and the product will be dispatched in 8 - 10 business days from the order confirmation date. (Saturday, Sunday and public holidays are not working days)

            Thanks, Regards whaaky Team
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              J
              Jonedurai5378
              from Tondi, Tamil Nadu
              Apr 10, 2017
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              Website: Whaaky.com

              I received your product. This product order ID-s[protected]. This product quality is not good. I do not like it. So please return this parcel and return cash money. Mob. No. -[protected] Email id [protected]@gmail.com Address -vill. -maraimalai nager Pin. Code -603209
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                S
                satishrajan
                from Tiruvannamalai, Tamil Nadu
                Apr 9, 2017
                Resolved
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                Resolved

                Address: 500016
                Website: whaaky.com

                Sir, i had ordered samsung 25000mah power bank with order no- s[protected] and payment of rs 599/- made through netbanking on 29/03/2017 at 10.45 am. But till date they had not delivered the product and when i called rtheir consumer cell at ph;-[protected] and mailed at [protected]@whaaky.Com. In both they had set auto response . It is requested to sort out the issue please. I will always be grateful to you for this kind favour.{their address as per website is whaaky.Com, no-1-8-319/2, patigadda road, begumpet, hyderabad-500016}
                May 12, 2017
                Complaint marked as Resolved 
                Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                Verified Support
                Apr 10, 2017
                Whaaky.com / Way2Online Retail Customer Care's response
                Dear Satish,

                We are here to assist you better. The order number S[protected] is confirmed and the product will be dispatched in 8 - 10 business days from the order confirmation date. (Saturday, Sunday and public holidays are not working days)

                Thanks, Regards whaaky Team
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                  G
                  Ganesh14367
                  from Hyderabad, Telangana
                  Apr 8, 2017
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                  Address: Karimnagar, Andhra Pradesh, 505215

                  Mi 10400 Powerbank not working how I can I replace it's possible or not
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                    D
                    debasismukherjee1982
                    from Roorkee, Uttarakhand
                    Apr 8, 2017
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                    Address: Haridwar, Uttarakhand, 247661

                    I have purchase Samsung Power bank its Invoice date is -1.04.2017 and Order id is - SAIS[protected]. The product is fake not a samsung original power bank and it is not working.Also usb cable is not working.So i refund my money as soon as possible.

                    Tapan Ghosh
                    [protected]
                    +1 photos
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                      S
                      Sushil2233
                      from Limbdi, Gujarat
                      Apr 8, 2017
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                      Address: Sangli, Maharashtra, 4164q6
                      Website: Whaaky.com

                      Damge product
                      Apr 08, 2017
                      Updated by Sushil2233
                      Damage product
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                        K
                        kiran2545
                        from Visakhapatnam, Andhra Pradesh
                        Apr 6, 2017
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 500016
                        Website: whaaky.com

                        I ordered a mobile in whaaky.com on th 28th march 2017. but it does not work properly. its touch is not working properly. its battery not fitted in slot. and its cant be charged by charger. my order number: S[protected]. my refference number:S[protected]. i recieved this mobile on 5th april 2017. my mobile number is [protected]. i payed for this mobile on the cash on delivery.
                        May 2, 2017
                        Complaint marked as Resolved 
                        the company didn't resolved my problem, still they didn't refund my money
                        Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 06, 2017
                        Whaaky.com / Way2Online Retail Customer Care's response
                        Dear Kiran,
                        Order no: - S[protected]

                        We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

                        Address: -
                        Whaaky.com No 1-8-319/2,
                        Patigadda Road, Begumpet,
                        Hyderabad – 500016

                        We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

                        Thanks&Regards Whaaky Team
                        Apr 28, 2017
                        Updated by kiran2545
                        i already send my product before 15 days. till you didn't refund money. i also given my accont details
                        Verified Support
                        Apr 28, 2017
                        Whaaky.com / Way2Online Retail Customer Care's response
                        Dear Kiran,
                        Order no: - S[protected]

                        We would be processing your Refund and it will be reflected in your account at the earliest.

                        Thanks, Regards Whaaky Team
                        Apr 29, 2017
                        Updated by kiran2545
                        when you will refund? i send mobile before 15 days. why you are taking that much of time?
                        This charger is not working properly,
                        This is dad after 1 hour, no charging after 15%,
                        Please replace or return my amount.
                        Whaaky.com / Way2Online Retail Customer Care's response, Apr 28, 2017
                        Verified Support
                        Hello DEVENDER LAMBA,
                        Thanks for reaching out to us.
                        Apologies for the inconvenience caused to you. Could you please help us with your registered email id and phone number so that we can look into this case Asap...

                        Thanks, Regards Whaaky Team
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                          M
                          mohsin Laiq
                          from Haldwani, Uttarakhand
                          Apr 6, 2017
                          Resolved
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                          Resolved

                          Address: Saharanpur, Uttar Pradesh, 247001
                          Website: www.whaaky.com

                          I have ordered 3 Koutons Shirts ref order no. Re:, the shirts I have received are of third grade quality having spots and all faded colours, and also oversized. Please guide me to return the goods and refund of my money. I have also tried to complaint on tel but the no. is always busy.

                          I have sent all the pictures on email but there is no respose from whaacky.com.
                          May 9, 2017
                          Complaint marked as Resolved 
                          Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 06, 2017
                          Whaaky.com / Way2Online Retail Customer Care's response
                          Dear Mohd Mohsin,
                          Order no: - S[protected]

                          We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

                          Address: -
                          Whaaky.com No 1-8-319/2,
                          Patigadda Road, Begumpet,
                          Hyderabad – 500016

                          We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

                          Thanks&Regards Whaaky Team
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                            T
                            tusharkachhawa
                            from Sri Ganganagar, Rajasthan
                            Apr 5, 2017
                            Resolved
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                            Resolved

                            Address: Jodhpur, Rajasthan, 342008
                            Website: www.whaaky.com

                            I am ordering the DHAMAKA SALE ON 30/3 2017. MY ORDER NUMBER IS SAIS[protected].
                            04/04/2017 i am receiving the courier. Afterwards, I was trying to switch on bluetooth for the headset. It did not switch on, I was in the impression this was due to lack of charging. So, I have been trying to put charging 4-5 hours but this is not working.
                            my invoice date -01/05/2017
                            my credit note-662454
                            plz change my product .
                            +1 photos
                            May 9, 2017
                            Complaint marked as Resolved 
                            Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 06, 2017
                            Whaaky.com / Way2Online Retail Customer Care's response
                            Dear Tushar,
                            Order no: - S[protected]

                            We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

                            Address: -
                            Whaaky.com No 1-8-319/2,
                            Patigadda Road, Begumpet,
                            Hyderabad – 500016

                            We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

                            Thanks&Regards Whaaky Team
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                              D
                              dileepkarre
                              from Bhongir, Telangana
                              Apr 5, 2017
                              Resolved
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                              Resolved

                              Address: Krishna, Andhra Pradesh, 521225
                              Website: Whaaky.com / Way2Online Retail

                              Dear,
                              good morning!

                              I am here to let you know that, Instead of purchasing another mobile i wrongly selected Nokia mobile, I request you to kindly cancel my order and my order no is S[protected] and my mail ID is [protected]@gmail.com. cancel the given order and do reply the status to my given mail id.
                              Do the needful and let me know the status..
                              May 8, 2017
                              Complaint marked as Resolved 
                              Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 05, 2017
                              Whaaky.com / Way2Online Retail Customer Care's response
                              Dear Dileep,
                              Order no: - S[protected]

                              We are here to assist you better. As per your request, Order has been canceled

                              Thanks, Regards Whaaky Team
                              Nokia Touch Model 5233 mobile, cancel my order and my order no is S[protected] and my mail ID is [protected]@gmail.com Pls My money Rs.1049

                              Sugumar

                              indian overseas bank Tiruvallur

                              Acount No- [protected]

                              ifsc code - IOBA0001975
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                                M
                                Mohamed Mustafa ibrahim
                                from Cuddalore, Tamil Nadu
                                Apr 4, 2017
                                Resolved
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                                Resolved

                                Address: 605003
                                Website: whaaky

                                I would like to mention that I had ordered DHAMAKA DEAL of REEBOK SHOE, WALLET, SUNGLASS, WATCH, BELT all the stuffs are very cheaper one which on road side product watch doesnt work and wallet is Rexene and sun glass lock like toy one which can buy local 10 rs shop and the belt is so cheaper you can buy locally Rs 30-50
                                The product and said it delivered to me ITS WORST AND NOT WORTH OF MONEY more over i have received poor quality of goods so i have returned the goods at whaaky Return section, the whaaky has to refund my money.
                                My humble request to your team before sending the product pls check the quality team to make sure that watch and wallet is in good condition
                                Al ready your policy says return has to send by customer it’s not worth of Rs100 to pack and send please arrange the pickup from your side and refund cash
                                May 8, 2017
                                Complaint marked as Resolved 
                                Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                Apr 04, 2017
                                Updated by Mohamed Mustafa ibrahim
                                I would like to mention that I had ordered DHAMAKA DEAL of REEBOK SHOE, WALLET, SUNGLASS, WATCH, BELT all the stuffs are very cheaper one which on road side product watch doesnt work and wallet is Rexene and sun glass lock like toy one which can buy local 10 rs shop and the belt is so cheaper you can buy locally Rs 30-50
                                The product and said it delivered to me ITS WORST AND NOT WORTH OF MONEY more over i have received poor quality of goods so i have returned the goods at whaaky Return section, the whaaky has to refund my money.
                                My humble request to your team before sending the product pls check the quality team to make sure that watch and wallet is in good condition
                                Al ready your policy says return has to send by customer it’s not worth of Rs100 to pack and send please arrange the pickup from your side and refund cash to NEFT
                                Mohamed Mustafa.
                                Apr 04, 2017
                                Updated by Mohamed Mustafa ibrahim
                                I would like to mention that I had ordered DHAMAKA DEAL of REEBOK SHOE, WALLET, SUNGLASS, WATCH, BELT all the stuffs are very cheaper one which on road side product watch doesnt work and wallet is Rexene and sun glass lock like toy one which can buy local 10 rs shop and the belt is so cheaper you can buy locally Rs 30-50
                                The product and said it delivered to me ITS WORST AND NOT WORTH OF MONEY more over i have received poor quality of goods so i have returned the goods at whaaky Return section, the whaaky has to refund my money.
                                My humble request to your team before sending the product pls check the quality team to make sure that watch and wallet is in good condition
                                Al ready your policy says return has to send by customer it’s not worth of Rs100 to pack and send please arrange the pickup from your side and refund cash to NEFT
                                Verified Support
                                Apr 05, 2017
                                Whaaky.com / Way2Online Retail Customer Care's response
                                Dear Mohamed Mustafa,
                                Order no: - S[protected]

                                We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

                                Address: -
                                Whaaky.com No 1-8-319/2,
                                Patigadda Road, Begumpet,
                                Hyderabad – 500016

                                We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

                                Thanks&Regards Whaaky Team
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                                  S
                                  survval
                                  from Hyderabad, Telangana
                                  Apr 4, 2017
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh, 500050
                                  Website: www.whaaky.com

                                  I have received the order s[protected]Smallest bluetooth device) on last saturday (April 1st). Afterwards, i was trying to switch on bluetooth for the headset. It did not switch on, i was in the impression this was due to lack of charging. So, i have been trying to put charging since two day for couple of hours. But no use at all, i tried multiple time for both devices. It's totally not working, realised that received damazed hand sets.
                                  Dear whaaky team,
                                  Please return my amount, else share the address then i will directly handover these items to you as i'm staying in hyderabad, i do not wish to pay even courier charges to return these tiems, it's totally waste of time and money.

                                  Thanks,
                                  Suresh
                                  May 6, 2017
                                  Complaint marked as Resolved 
                                  Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 04, 2017
                                  Whaaky.com / Way2Online Retail Customer Care's response
                                  Dear Suresh,
                                  Order no: - S[protected]

                                  We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

                                  Address: -
                                  Whaaky.com No 1-8-319/2,
                                  Patigadda Road, Begumpet,
                                  Hyderabad – 500016

                                  We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

                                  Thanks&Regards Whaaky Team
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                                    S
                                    Sudhendra M
                                    from Hyderabad, Telangana
                                    Apr 4, 2017
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 500013
                                    Website: whakky.com

                                    Sir on 30/3/17 by mistake I ordered hp pen drive instead of samsung power bank. on same day I tried to contact but failed to do so. Next day Nearly 30 min I tried on phone to contact and lodge the grivenence but every time phone was disconnected after nearly six min. Then I sent a message on email, and received immediately message that the order is cancelled. But on Saturday I received one more message that already it is dispatched. I sent nearly half a dozen mail in response to that later I received message that the delivery is failed. what is this sir when I received a message the order is cancelled the article is delivered yesterday Now you tell me what to do. Is it possible to return the article and get money or power bank with blue tooth Expecting favorable reply.Order no is S[protected]
                                    May 6, 2017
                                    Complaint marked as Resolved 
                                    Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 04, 2017
                                    Whaaky.com / Way2Online Retail Customer Care's response
                                    Dear sudhendra,
                                    Order no: - S[protected]

                                    We are here to assist you better. As per your request, the order has been canceled & amount has been refunded. On 31st March 2017 and Transaction Ref id is[protected]

                                    Thanks, Regards Whaaky Team
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                                      R
                                      RK Ramesh
                                      from Chennai, Tamil Nadu
                                      Apr 4, 2017
                                      Resolved
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                                      Resolved

                                      Address: Coimbatore, Tamil Nadu, 641035
                                      Website: citrus & Way2online

                                      Hi
                                      My Parcel Booking No:
                                      Merchant Order Number: S[protected]
                                      Citrus Reference Number: [protected]
                                      Order Amount: 599.00 INR
                                      Transaction Date & Time: Mar 25, 2017 12:39:00 PM

                                      Order in any one Power bank
                                      How To Track My Parcel,
                                      Kindly Send Link,
                                      I All ready Mail Send to [protected]@citruspay.com,

                                      Receive a Mail

                                      Hi Ramesh,

                                      Thank you for reaching out to us.

                                      One of our awesome support representatives will personally review and respond to your concern within the next 24 hours.

                                      Your Ticket ID is[protected]. (Please note this Ticket ID down as it will help us serve you better in case of follow ups.)

                                      We assure you that your concern will be addressed and resolved speedily.

                                      But No Response

                                      What I am Doing
                                      Apr 4, 2017
                                      Complaint marked as Resolved 
                                      Tracking Link Update First, No Wrong Commitments [email protected] 9894523598, Contact Immediately,
                                      Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                      Apr 04, 2017
                                      Updated by RK Ramesh
                                      Hi
                                      My Parcel Booking No:
                                      Merchant Order Number: S[protected]
                                      Citrus Reference Number: [protected]
                                      Order Amount: 599.00 INR
                                      Transaction Date & Time: Mar 25, 2017 12:39:00 PM

                                      Order in any one Power bank
                                      How To Track My Parcel,
                                      Kindly Send Link,
                                      I All ready Mail Send to [protected]@citruspay.com,
                                      Apr 04, 2017
                                      Updated by RK Ramesh
                                      Any Body There, How Many Items i Will Send Compliant, No Response,
                                      Call Me [protected]
                                      Verified Support
                                      Apr 04, 2017
                                      Whaaky.com / Way2Online Retail Customer Care's response
                                      Dear Ramesh,

                                      We are here to assist you better. The order number S[protected] is confirmed and the product will be dispatched in 8 - 10 business days from the order confirmation date. (Saturday, Sunday and public holidays are not working days)

                                      Thanks, Regards whaaky Team
                                      Apr 06, 2017
                                      Updated by RK Ramesh
                                      Dear Sir/Madam

                                      My Parcel Booking Details Given Bellow

                                      Merchant Order Number: S[protected]
                                      Citrus Reference Number: [protected]
                                      Order Amount: 599.00 INR
                                      Transaction Date & Time: Mar 25, 2017 12:39:00 PM

                                      Where is My Parcel, How To Track My Parcel
                                      Hey,

                                      Your concern has already been addressed over the email sent by you under the case number 00739706. Revert to the same for any more help or support.

                                      Regards,
                                      Citrus Support Team
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                                        S
                                        sibasis bose
                                        from Kolkata, West Bengal
                                        Apr 3, 2017
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                                        Overdue delivery. Need response order no s[protected]
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