Whaaky.com / Way2Online Retail Complaints & Reviews

Order ID: Order no: - s[protected], s[protected]
Phone/Mobile Number: [protected]

Order No: S[protected]
Product: 3 Leggings and 3 Kurtis_Revised

Order No: S[protected]
Product: 4 Kurtis & Get Vintage Watch FREE

Order No. Payment Mode Total Value Ordered Date
S[protected] COD Rs.570.94 [protected]:17:04
S[protected] COD Rs.626.44 [protected]:14:25

these are prodcut i order all prodcut is very chip and small sige and deffecative when i call and email that
whaaky online shopping they told me to" We would like to inform you that your complaint qualifies for a refund. As per our refund policy, kindly send the defective product to the below address. and We request you to use the service of Indian postal services to ship the product. As per our company policy, self-shipment charges of 100/- will be paid in the form of mobile recharge."
becuase of that i I have couriered both prodcut by india post on date 07/03/2017
No : EM[protected]IN
NO :EM[protected]IN
whaaky is also recived the courier
1) "EM[protected]IN booked on date 07/03/2017 was delivered on 09/03/2017"
2) "EM[protected]IN booked on date 07/03/2017 was delivered on 10/03/2017"
but whaaky is only money transfer 399+499=898
i have whaaky 570.94+626.44=1197.38
and also i am not reciveing my selfshipmen charges 173
i have loss my 500 rs because whaaky . plz telled to whaaky to give my 500rs
whaaky mistake he his giveing me wrong prodcut and he only transferd my cash 900. why i am lossing my 500rs. i want my 500rs back. plz help me.


Complaint Status
[Mar 30, 2017] Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Update Complaint

Hi sir pilis cencal this produced
Order no.s[protected]

Hi, my order no. S[protected] product not correct & matched. So, plz, change my order & refund my payment

We are order the 4 Kurtis order with a watch (clock), but watch is damached and also 4 Kurtis are not you send perfect sizes, because we will return that product, imidiatey please bring that products, and also returns that cost of money. order no: S[protected]
Invoice no: ABD-R31654

Re: Fw: Whaaky: Customer not interested - Refunded
People
Chandrashekhar Jagtiani Today at 10:10 AM
To
Whaakysupport [protected]@delhivery.com customer.[protected]@delhivery.com
Message body
I HAVE NOT RECEIVED REFUND YET


Thanks & Regards,
Chandrashekhar Jagtiani
Human Resource Professional
Mobile: +91-[protected]
Email:[protected]@yahoo.com
Linked In: in.linkedin.com/pub/chandrashekar-jagtiani/16/47/165/
Skype : Chandrashekhar.Jagtiani

From: Whaakysupport
To: Chandrashekhar Jagtiani
Sent: Thursday, March 23, 2017 2:46 PM
Subject: Re: Fw: Whaaky: Customer not interested - Refunded

Dear customer,

This is to inform you that the product you ordered has returned to origin as your location falls under the non-serviceable location. Therefore, we have​​ refunded the amount back to you on[protected].

Regards

Your friends from Whaaky

Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email [protected]@whaaky.com, we are sure to respond within 24-48 hrs.

On Wed, Mar 22, 2017 at 1:32 PM, Chandrashekhar Jagtiani wrote:

Re: Refund

People
Chandrashekhar Jagtiani
Today at 1:29 PM
To
Whaakysupport
[protected]@delhivery.com
customer.[protected]@delhivery.com
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Message body


Thanks for the reply and processing my refund. Hope I do not have to followup for the same.

Firstly, there was no trace of the courier dispatched as claimed by you which I have shared in several mails earlier.

Status of the same as of today is below and Delhivery Team had confirmed they have not received courier from you :-

Inline image

Thanks & Regards,
Chandrashekhar Jagtiani
Human Resource Professional
Mobile: +91-[protected]
Email:[protected]@yahoo. com
Linked In: in.linkedin.com/pub/ chandrashekar-jagtiani/16/47/ 165/
Skype : Chandrashekhar.Jagtiani

From: Whaakysupport
To: [protected]@yahoo.com
Sent: Wednesday, March 22, 2017 12:01 PM
Subject: Refund

Hi, Chandrashekhar!

Apologies for the inconvenience caused to you.

Order no: - S[protected]

This is to inform you that we Dispatched your Product, but ordered has returned to origin. We received the report from logistics department that the courier tried to reach you to deliver the parcel but was unable to deliver the same to you.Therefore, we have gone ahead to refund the amount back to you. You will receive the amount in your account in 5-7 business days.

Thanks & Regards Whaaky Team

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Thanks & Regards,
Chandrashekhar Jagtiani
Human Resource Professional
Mobile: +91-[protected]
Email:[protected]@yahoo. com
Linked In: in.linkedin.com/pub/ chandrashekar-jagtiani/16/47/ 165/
Skype : Chandrashekhar.Jagtiani

----- Forwarded Message -----
From: whaaky
To: Chandrashekhar Jagtiani
Sent: Wednesday, March 22, 2017 11:56 AM
Subject: Whaaky: Customer not interested - Refunded

BIG Deals, SMALL Prices
Dear Chandrashekhar Jagtiani,

Order No: S[protected]
Product: Koutons White Shirts_Revised

This is to inform you that the product you ordered has returned to origin. We received the report from logistics department that the courier tried to reach you to deliver the parcel but was unable to deliver the same to you. As per our further conversation, you have expressed your disinterest for this product. Therefore, we have gone ahead to refund the amount back to you. You will receive the amount in your account in 5-7 business days.

Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24hrs.

Regards
Your friends from Whaaky

I have ordered product. And pay amount 999 from Credit card after that i receive msg on mobile that my order is showing in process.But till date I doesn't receive my order. if your not send my product, Please cancel my order and return my amount. My order no.S[protected]

Please sir my order cancelled from here . your site
Order no - S[protected]

My order no is s[protected]. After 16 days i didnot get the product. Many times i mailed. But they are reverting same message again and again. When i talk with his courier partner he told we didn't get the product. Pls help me because i have already pay the money. His phone no is always busy. I tried many time but didnot get touch with the customer care representative. Pls help me sir.

On behalf of your company, I have been stunted. The stuff that was shown was not there, please do not give me back my money, but I will complain about going to the Consumer Forum and the fake company

Actually i brought two mi+ powerbanks delivered on 4/2/2017.But i didn't such a worst products.Atleast i expected one of them would work.Yes i know it was too late but i am expecting my product to be returned and get exchange as atleast 1 good powerbank.Yes those are refurbished but it is very bad that atleast 1 of them is also not working properly.Please try to accept the two powerbanks and try to give one which could work properly.I am expecting proper response without failure and i do not expect the answer as it cannot be exchanged.Or else do something take the two powerbanks and give atleast one good powerbank.order id is S[protected]

I am order no S[protected] i purchasing 3 kotton from you online shop order size 38 my size dress 38 but ai am reeving dress size 36
its not suitable size for me i need reply from your side . just sent me replacing the dress as soon as possible size

than

Merchnat order no: s[protected]. Citrus ref no ;[protected]. Transaction date -6th march 2017. Product not not coming till now. When sending the product. Please infor me.

I Ordered one power bank and Bluetooth from Whaaky.com on 22-Mar-2017 with Order ID : S[protected]. the charges for the item was 699 INR and 150 INR for shipping charges.I got damaged Bluetooth and also power bank is also not working properly.So i tried to return that item back but the customer care is not at all responding to my call or mail which i have sent to them.I want refund for my product as this product is fake and damaged.

Fraudsters whaaky cheated me while I purchased my mobile phone. I received a damaged and defective mobile . and no one in customer service is picking up the phone. No one is either replying for mails. Fraud company . Return my 1837 Rs, cheaters. My order id is S[protected]. And my mobile number is [protected]. Otherwise I'll be soon lodging a legal complaint against this fraud company in Cyber cell .

My order S[protected] kottons shirts m but delivery size 36
please order replacement

Good morning,

Please refer my above mentioned order...neither delivery nor any communication from your side after almost 15 days...It was assured while online booking that order will b delivered with in 8/10 days.
Let me know are you in a position to deliver against my fully paid order ?
Other wise refund my amount immediately.
regards
Prakash Joshi
[protected]

Order No: S[protected]
Product: 3 Leggings and 3 Kurtis_Revised

My material is mismatched already i send mail but still now not responding.
i send images also but not responding there kindly do change my material otherwise refund my money

Dear sir my order no. S[protected]. NOKIA C5-03 not good Its is Display Problem please returns. I have to return money OR I have another good Product I'm not interested this product...

My [protected]@gmail.com
My number- [protected]
My name-sahil Khan

My address- titagarh b.t.road fish market near Bangal sporting club kol-119

I want to cancell my order[protected] cause I am not interested any more and I want to buy another smart phone please just cancell my order