Whaaky.com / Way2Online Retail Complaints & Reviews

Address: 756020

Website: whaaky.com

Dear Sir,
I have purchased mobile hand set (nokia5230) through online shopping.
But after 3 hours kept for initial charging, after that I got handset unable to POWER ON, so kindly suggest me for return the above product.
Product order is S[protected]

Thanks & Regards

SUBASHISH BISWAL
CELL-[protected]

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Address: Rangareddy, Andhra Pradesh, 500060

Website: Whaaky.com

I selected some product but we sent product different i want to cancel my product r exchange plz help me

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Address: Hyderabad, Andhra Pradesh

Website: Whaaky. Com

I order 27 Feb power bank my order no S[protected] not shipping my product till 1march and I call and no one take my call the phone no [protected].

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Address: 500034

Website: www.sunspasolution.com

BIG Deals, SMALL Prices
Dear Customer,
Your order S[protected] has been successfully shipped. Please find below the tracking details.

Courier Name : HOLISOL
Courier Consignment No :[protected]
Date of shipping :[protected]:35:31.0 Track this item : View Status
Your Contact number : [protected]

Invoice
S.No Item Name Short Desc Order No Qty Estimated Dispatch Date Price
1 Buy 3 Shirts and 3 Tees @ 699

Refreshing Casuals For Summer

S[protected] 1 Ships in 7-10 business days Rs. 699.0

Shipping Address :
bablu Kumar
8-2-293/A/1 Ground Floor Venkateshwara Nagar Hyderabad Road No.14,
Hyderabad, TELANGANA-500034

Vendor Name : AG Online Services
Vat Number : [protected] Total Amount Rs. 699.0
SD Cash Redeemed Rs. 0.0
Shipping charges Rs. 0.0
Cash Handling Charges Rs. 150
Vat (%) 5.0
Payable Amount Rs. 849.0

Apr 1, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Bablu Kumar,
Order no: - S[protected]

We are here to assist you better. As per our records, your replacement product was delivered to you on 26th February 2017 through HOLISOL

Courier Name: HOLISOL
Consignment Number:[protected]

You can also track your order in below link

http://holisollogistics.com/track-shipment/

sir if you have any issuse with the product please let us know

Thanks, Regards Whaaky Team

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Vinayak Metkari

from Amritsar, Punjab

Mar 1, 2017

My order no.[protected] confirmed dt.18/2/2017 but not deliver yet. If my order not delivered get me my Rs.699/_ to my accounts, pl inform me about my orders

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Address: 411057

Sir,
I am Ramesh Ramkrishnan and i had bought 3 Purest White Summer Shirts through order number S[protected], the shirts are not white and seem to be used, would request you to kindly replace the same.You website is showing that we have to send the same bank through a courier and pay for the same which is unfair please help me
Rgds and Thnx.
Ramesh.Ramkrishnan

Apr 1, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

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Mar 01, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Ramesh,
Order no: - S[protected]

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks, Regards Whaaky Team

Verified Support

Apr 24, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
We are here to assist you better.

We have refunded your amount on 13th April 2017 through (NEFT) Transferred. Please check your account or Bank.

We sincerely apologize and regret the inconvenience caused.
Thanks, Regards Whaaky Team

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Address: Cachar, Assam, 788001

Website: sinhadevaagmail.com

I order a fly tornedoiq4528 quard tornedo sim smart phone and i rcv the phone and i saw that the phone is totaly broken, thtas why i call whaaky coustomer care but they not provied m help full solution but they give m a wranty care no but they r told m that they can any help to me becuse they r told m that its only whaaky matter thats why pls give me a solution becuse i m totlly helpless my order mobile no is 9085646+28

Apr 1, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Devaa sinha,
Order no: - S[protected]

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks, Regards Whaaky Team

Verified Support

Feb 28, 2017

Whaaky.com / Way2Online Retail Customer Care's response please ignore the previous message

Dear Devaa Sinha,

Greetings from Whaaky.com!!

We are here to assist you better.As per our telephone conversation. This product is warrantied under warranty bazaar. Request you to contact the below-mentioned toll-free number for any problem with this product.

contact no:[protected]

Email id:[protected]@warrantybazaar.com or [protected]@warrantybazaar.com.

Regards,
Whaaky Team.

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Address: Kolhapur, Maharashtra, 416121

Website: Whaaky.com

Reminder-8 (24 Days passed Pending Matter)
Subject : 5 Stunning Casual Shirts Revised
Order No. : S[protected] Dated 18.01.2017

Received your mail dated 24.02.2017 regarding refund, already I am tired to listen your "8-10 working days" matter resolution comment. You have received my return shirts on 02.02.2017. Now today is 28.02.2017, hence 26 days are passed. What is your calculation about working days. I humbly request you to do not disturb someone. If you are not able to provide customers requirement, why you are collecting orders?? Also you are giving much trouble to refund / revise.

If you have sense, learn more about how to handle customers. Start your customer care contact numbers. Keep representative to receive customers phones. Provide quality material as you shown on website. Cover revised/refund matter. Call to customers to resolve matter.

Refund me rs.2, 500/- and deposit in my online bank account. (actual paid amount & communication charges)

Bank Name : BANK OF BARODA, ICHALKARANJI BRANCH (KOLHAPUR DIST. MAHARASHTRA)
IFSC CODE : BARB0ICHALK (5th Character is Zero)
A/c Name : JANARDAN RAMCHANDRA NAKIL.
A/c. No. : [protected]
A/c Type : Saving

Janardan Nakil.

Cell. [protected]

Apr 1, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Janardan Nakil.,
Order no: - S[protected]

We have received your account details. We would be processing your Refund and amount will be credited with 4 – 5 business days.

Thanks, Regards Whaaky Team

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Address: Rajkot, Gujarat, 360005

Dear sir
I order above mention order no 3 coutons shirt with the size 42 while today I receive 2 different different size. 2 shirt of size 36 and 1 shirt of size 38. Kind request to replace this odd size with 42 size shirts of croutons.
Request to either give me replacement or give my full money back.
I order above mention order no 3 coutons shirt with the size 42 while today I receive 2 different different size. 2 shirt of size 36 and 1 shirt of size 38. Kind request to replace this odd size with 42 size shirts of croutons.
Request to either give me replacement or give my full money back.

May 11, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Mar 21, 2017

Updated by Jayesh Rajvir Dear sir
I order above mention order no 3 coutons shirt with the size 42 while today I receive 2 different different size. 2 shirt of size 36 and 1 shirt of size 38. Kind request to replace this odd size with 42 size shirts of croutons.
Request to either give me replacement or give my full money back.
I order above mention order no 3 coutons shirt with the size 42 while today I receive 2 different different size. 2 shirt of size 36 and 1 shirt of size 38. Kind request to replace this odd size with 42 size shirts of croutons.
Request to either give me replacement or give my full money back.

Verified Support

Mar 21, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks, Regards Whaaky Team

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Address: 500004

Website: [email protected]

My Name. Mahmood Hussain
Mobile No. [protected]
Order No. S[protected]

I order Reebok sports shoes, size was No. (9) and the colour was white.
You send me reebok sports shoes Size is (10) No. That is not my size
The colour of the shoes is Multi colour shoes. That is not my choice
can you please send some body for pickup.
can you replace the shoes no. (9) colour white or you send my money back.

Thank you
Mahmood Hussain
.

+1 photos

Mar 30, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Mahmood Hussain,
Order no: - S[protected]

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]

Thanks, Regards Whaaky Team

Verified Support

Apr 24, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]
We are here to assist you better.

We have refunded your amount on 6th March 2017 through (NEFT) Transferred. Please check your account or Bank.

We sincerely apologize and regret for the inconvenience caused.
Thanks Regards Whaaky Team

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Address: 496001

M jo whisky. Com se Reebok ki shoes book kiya ta White colour ka jisme mujhe shoes mila h usme colour change h aur power bank nhi mila h to aapse request h ki jaldi jaldi change karne ki kripa kare m jo photo add kiya hu vahi shoes dekh kar kiya ta

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Feb 26, 2017

Updated by santosh kumar deshmukh Reebok shoes change karne ki kripa kare aur power bank nhi mila h

Feb 26, 2017

Updated by santosh kumar deshmukh Reebok shoes ka colour change h

Feb 26, 2017

Updated by santosh kumar deshmukh Order no. S[protected]

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Address: Nizamabad, Andhra Pradesh, 503002

Website: whaaky.com

Sir,
recently i purchased nokia 230 mobile cost of 1750 at whaaky.com
but i received china product so i replaced that one
but they are not responding my calls and emails
their contact number is [protected]
please help me and provide genuine nokia 230 ...
please
sir
i need help from your side
thanking you sir,
...

+4 photos

Mar 28, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2017

Whaaky.com / Way2Online Retail Customer Care's response Hello Sandeep,

Thanks for reaching out to us.
Could you please help us with your registered email id and share your order so number that we can look into this case Asap...

Thanks, Regards Whaaky Team

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Address: Kolhapur, Maharashtra, 416121

Website: google.com

Order no. : s[protected] dated 18.01.2017
Product : 5 stunning casual shirts

Received 3rd class quality shirts so returned on28.01.2017 and (Received by whaaky on 02.02.2017). Till date not received my revised order

Whaaky is fraud company.
They provides duplicate/faulty product.
They does not return revised product.
Customer care number are dead. No one can receive[protected]

May 11, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear JANARDAN,
Order no: S[protected]

We will be processing your refund online and your amount will be credited and reflected in your account in 5 business days.

Thanks, Regards Whaaky Team

Feb 28, 2017

Updated by jrnakil21 Reminder-8 (24 Days passed Pending Matter)
Subject : 5 Stunning Casual Shirts Revised
Order No. : S[protected] Dated 18.01.2017

Received your mail dated 24.02.2017 regarding refund, already I am tired to listen your "8-10 working days" matter resolution comment. You have received my return shirts on 02.02.2017. Now today is 28.02.2017, hence 26 days are passed. What is your calculation about working days. I humbly request you to do not disturb someone. If you are not able to provide customers requirement, why you are collecting orders?? Also you are giving much trouble to refund / revise.

If you have sense, learn more about how to handle customers. Start your customer care contact numbers. Keep representative to receive customers phones. Provide quality material as you shown on website. Cover revised/refund matter. Call to customers to resolve matter.

Refund me rs.2, 500/- and deposit in my online bank account. (actual paid amount & communication charges)

Bank Name : BANK OF BARODA, ICHALKARANJI BRANCH (KOLHAPUR DIST. MAHARASHTRA)
IFSC CODE : BARB0ICHALK (5th Character is Zero)
A/c Name : JANARDAN RAMCHANDRA NAKIL.
A/c. No. : [protected]
A/c Type : Saving

Janardan Nakil.
Cell. [protected]

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Address: Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524121

Website: whaaky.com

Dear Sir one more, power bank and Bluetooth is a damage,
So please return

+1 photos

Mar 29, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Feb 23, 2017

Updated by pawan das Power bank and Bluetooth
headset Not charging accepte long time

Verified Support

Feb 24, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear dasharath,
Order no: - S[protected]

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks, Regards Whaaky Team

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Address: Hyderabad, Andhra Pradesh, 500016

Website: WHAAKY.COM

Sir,
I received order Id no - S[protected] which is power bank & Bluetooth that is defective & no indication lamp was glow when charging . kindly help me to get a new one power bank 25000 mah and Bluetooth.
I was send mail but no one can present to received my defective deliver items...
Pl sir solve my problem otherwise refund my money through cheque.

Mar 30, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Feb 22, 2017

Updated by Siddhartha sadhukhan Sir,
I am mr Siddhartha my order no -S[protected] received today but which is I demand that is not send through company. I saw the companies site advertisement- "REEBOK SHOE WHITE" that is demand for me and size also 10 but the company send " POOR QUALITY" zebra mix COLOUR & "9" SIZE shoe.
I request to you pl help me to get a good quality "REEBOK WHITE SHOE, SIZE NO-10 otherwise "REFUND my money through CHEQUE .
Pl sir u get steps to solve my problem, I know no body can rights to cheat anyone so why "whaaky.com" cheat, that is the 2nd time .

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Feb 24, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Siddhartha sadhukhan,
Order no: - S[protected]

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks, Regards Whaaky Team

Verified Support

Apr 24, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Siddhartha sadhukhan,
Order no: - S[protected]

We are here to assist you better. As per our records, your product has been already dispatched by Holisol Courier service we are in contact with the logistic team regarding swift delivery of your product. You can also track your order in below link

http://holisollogistics.com/track-shipment/

Courier Name: Holisol
Consignment Number:[protected]

Thanks, Regards Whaaky Team

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Address: 412805

Website: www.whaaky.com

I ordered Bluetooth piece for me. I received the order on 20/09/2016.but it was detective so I returned the Product to the company on its address then I was asked to wait for few days.but I didn't received any response from them. Again I tried calling company on its customer care number but my call use to go unanswered or it use to get disconnected automatically. Then I receive the call after 2 month saying you will get your Product in 15 days and if company fails then will refund the amount. After that again no call s or no mails. I again tried calling and wasted thousands of rupees on call because once I call then it is charged around 4rupees by my service provider. Now I received mail few days back mentioning that they don't have service in our area if so then how was first order delivered.So I would like to file case against the company that they have cheated me on money matter as well they have harassed me mentally

May 25, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Sachin,
Order no: - S[protected]

We will go ahead to initiate a refund. Kindly provide us with the following details so that we can go ahead and credit the amount to your account.

Account holder Name:
Account Number:
Bank Name:
Name (as per Bank):
IFSC Code:

Disclaimer: All the above details should be precise. Whaaky is not responsible for any wrong information disclosed by the customer.

Thanks, Regards Whaaky Team

Mar 07, 2017

Updated by Sachin1975 Why I has been asked to wait for a month for my refund. I have forwarded my banking details on 26/02/2017 first I was being asked to wait for 8 to 10 working days now they say it will be done by 28/03/2017.WHY????

Verified Support

Apr 24, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Sachin,
Order no: - S[protected]

We are here to assist you better.

We have refunded your amount on 27th March 2017 through (NEFT) Transferred. Please check your account or Bank.

We sincerely apologize and regret the inconvenience caused.
Thanks, Regards Whaaky Team

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V

vibha arora

from Moradabad, Uttar Pradesh

Feb 23, 2017

I am not satisfied for delivery item Very worst delivery and mismatch product with cheap quality.waste of my time on this order.
this particular item is not good and very bad condition i have ordered Koutons Shirt & received some other brand BIG Deals, SMALL Prices
plz send my amount return or change the product

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Whaaky.com / Way2Online Retail Customer Care's response, Feb 24, 2017

Verified Support

Dear Customer,
We apologize for the inconvenience. Request you to provide us with your purchase order number or registered mobile number so that we can address your concern immediately.
Please write to us at [email protected] for any clarification or assistance.
Thanks & Regards

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Address: Hyderabad, Andhra Pradesh

Website: whaaky

Dear whaakey . iam vemireddy narayanareddy iam ordering on shirts in 11/02/2017my payment id[protected] no pless refund money or delivery my goods

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Address: Chittoor, Andhra Pradesh, 517506

Website: WHAAKY.COM

Sir,

I got message from whaaky.com Your order no: S[protected] has been successfully shipped on[protected]:26:09.0.I got message on 31 st Jan.By walking on road from Delhi to Renigunta it takes maxium 25 days to reach the product to customer.But but till i am not received my ordered product.Please help me in this context.

G.Shanmugam
[protected]

Mar 29, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear G shanmugam,
Order no: - S[protected]

This is to inform you that the product you ordered has returned to origin we received the report from logistics department that the courier. Refused delivery from your side
Therefore, we have gone ahead to refund the amount back to you. We have initiated the refund process and it will be reflected in your account at the earliest.

We will acknowledge you once the refund is done.

We sincerely apologize and regret the inconvenience caused.

Thanks, Regards Whaaky Team

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Address: Betul, Madhya Pradesh, 460001

Website: Whaaky. Com

My self kamal kishor kawde. I am purchasing some product through whaaky.com but those products are not good so I returned that but after returning they will be not to refund our payment or not to reply our mai. Our products details is Order No: S[protected]
Product: 10400mAh & 20800mAh MI+ Powebank_Revised_New.
So plz return our payment.

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Address: Thane, Maharashtra, 421602

Website: Whakky.com

Dear Manish Madhukar Thakekar,

Welcome to Whaaky!!

This is to inform you that we have replaced your product as per your complaint. The Replacement for the Order Number: S[protected] has been dispatched on[protected] through DOTZOT REP PREPAID courier & the consignment number is:[protected].You can also track your order using the above consignment number in the DOTZOT REP PREPAID website after 24 hours of receipt of the email.

Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24hrs.

Till date not received mobile. Not received cash back.
Faulty Mobile resend by courier costing 350 charges and 1700 for online shopping.

Not picking up phone and no reply on mail.
200 mails send already.

Mar 29, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2017

Whaaky.com / Way2Online Retail Customer Care's response Hi Manish,
Order no: - S[protected]

This is to inform you that we reshipped your product it has Been returned to origin we received the report from logistics department that the courier. Refused delivery from your side
Therefore, we have gone ahead to refund the amount back to you. We have initiated the refund process and it will be reflected in your account at the earliest.

We will acknowledge you once the refund is done.

We sincerely apologize and regret the inconvenience caused.

Thanks, Regards Whaaky Team

Whaaky.com / Way2Online Retail Complaints & Reviews

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Whaaky.com / Way2Online Retail reviews & complaints page 35

Nokia hand set 5230

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By order is not correct

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Power bank and 9 accessories not dispatch

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3 Shirts and 3 Tees

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Purest white Shirt

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Broken my order smartphone

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Duplicate Quality

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Order no. S802185523

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Reebok sports shoes return policy

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Shoes change ho gya h aur power bank nhi h jabki shoes ke sat power bank free ta

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Regarding nokia 230 dummy product

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Replacement not received

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Not charging accepte

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Power bank & bluetooth defective

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No replacement since 6 months no refund

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Not received order goods

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Order not received

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After product return payment not return

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Mobile c

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Worst item delivered

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